Samsung Idcs 500 Standard TelePhone User Guide

STANDARD TELEPHONEUSER GUIDE
iDCS 500
DIGITAL COMMUNICATIONS SYSTEM
November 2001
Samsung Telecommunications America reserves the right without prior notice to rev\
ise infor-
mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of eq\
uipment as engi-
neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous...

TABLE OF CONTENTS
ABOUT THIS BOOK
......................................................1
THINGS YOU SHOULD KNOW
......................2–3 
OUTSIDE CALLS
Making an Outside Call..............................................................4
Answering an Outside Call ........................................................4
Universal Answer  ......................................................................4
Flash/Recall ............................................................................4–5...

ABOUT THIS BOOK
This booklet provides instructions for using an industry standard single line
telephone set with the iDCS 500. A variety of single line sets from many dif-
ferent manufacturers are available. Check with your service and installation
company to ensure proper operation with the iDCS 500 system.
Please take the time to study this guide and to become familiar with the op-
eration of your standard telephone. Keep it handy. You may need to look up
instructions for infrequently used features....

3
SYSTEM TONESThe system provides several tones to assist you. Some of these tones are
already familiar to you.Intercom Dial Tone—A steady tone that indicates you can begin dialing.DIAL TONE
CONTINUOUS
Ringback Tone—Indicates the station you dialed is ringing.RINGBACK TONE—1000 ms ON/3000 ms OFF
CONTINUOUS
Busy Tone—Indicates the station you dialed is busy.BUSY TONE—500 ms ON/500 ms OFF
CONTINUOUS
DND/No More Calls Tone—Fast busy tone indicates the station you
dialed is in the Do Not Disturb mode or...

RECALL DIAL TONEHookflash and then dial 18to disconnect your outside call and receive tele-
phone company dial tone for a new call.BUSY LINE QUEUING WITH 
CALLBACKIf you receive a busy signal when you select an outside line:
While on that call, hookflash, receive transfer tone and dial 44.
When the line becomes free, the system will call you back.
Lift the handset, receive dial tone and dial the telephone number or
the speed dial number again.
NOTE: A callback will be canceled if it is not answered...

CALLING YOUR SYSTEM OPERATOR
Lift the handset and dial 0to call your system operator or group of op-
erators. 
If you want to call a specific operator, dial that person’s extension
number.
7 6
INTERCOM CALLS
CALLING OTHER STATIONS
Lift the handset.
Dial the extension number or group number.
Wait for the party to answer. 
If you hear several brief tone bursts instead of ringback tone, the
station you called is set for Voice Announce or Auto Answer.
Begin speaking immediately after the tone.
Finish...

TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways.
You can perform a screened transfer by informing the other extension who
is calling or you can perform a blind transfer without notification.
While you are speaking on a call, hookflash to receive transfer dial
tone and then dial an extension number. Your call is automatically put
on transfer hold.
Hang up when you hear ringing—OR—wait for the party to answer
and advise the party of the call and then hang up....

FORWARD ALL CALLSTo forward all of your calls to another station:
Lift the handset and dial 601plus the extension or group number.
Receive confirmation tone and hang up.
To cancel Forward All Calls, lift the handset and dial 600— —O
OR
R—
—
dial another
forward code, e.g.,604.FORWARD BUSYTo forward calls to another station when you are on the phone:
Lift the handset and dial 602plus the extension or group number.
Receive confirmation tone and hang up. 
To cancel Forward Busy, lift the handset and...

13
NETWORK FORWARDING
If you system is equipped with the LE version of software, and your system
is networked with another system, there are 3 types of forwarding that must
be used when you want to forward calls to a station that is located in anoth-
er system on your network. These forwarding types are described below.CALL FORWARD UNCONDITIONALTo forward all your calls to a station in another system on your network:
Lift the handset and dial608plus the extension or group number.
Receive confirmation...

PULSE TO TONE CHANGEOVERWhen making an outside call on a dial pulse line, press #. All digits dialed
after the #will be sent as tones.
15 14
DIALING FEATURES
SPEED DIALING You can dial a preprogrammed telephone number stored in the system-wide
speed dial list of numbers 500–999 or from your personal list of numbers
00–49.
Lift the handset and dial 16.
Dial the desired speed dial number.
The telephone number is automatically dialed for you.PROGRAMMING PERSONAL 
SPEED DIAL NUMBERSTo program personal...