Samsung Idcs 500 KeySet User Guide

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Dial 205
205:busy
OHVA     CAMP ON
!
OHVA to 205 OHVA from 201
TMSG       REJECT
Wait for reply GIVE THE CALL
TMSG:01      SEND
Dial 03or press twice
ASK THEM TO HOLD
TMSG:03     SEND
!
ASK THEM TO HOLD Wait for reply
TMSG        EXIT
!
702:         01:45 701:         05:55
CONF   PAGE   MUTE  CONF   PAGE   MUTE
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CALLER ID
WHAT IS CALLER ID?Caller ID is the name given to the telephone company-provided feature that
delivers the telephone number and sometimes the name of the person call-
ing your phone. There are two types of Caller ID; the first delivers the calling
party’s telephone number only and the second (sometimes referred to as
“Deluxe” Caller ID) delivers both the calling party’s telephone number and
name as listed in the telephone directory. 
The phone system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for
a specific telephone number. However, even though you are paying to
receive Caller ID information, there are some circumstances that mean you
will not receive this information. The six most common reasons are listed
below along with the display information that the system will provide.
PRIVATE The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to
an announcement that states that you do not wish to re-
ceive calls that have had Caller ID blocked. The code to
block these calls can usually be found in the front sec-
tion of the telephone directory.
OUT OF AREA The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
PAYPHONE The caller is calling from a coin-operated telephone.
The telephone company will send this information as
there are no directory listings for pay phones. The num-
ber will be delivered as usual.
INVALID CID INFO This is a message that will be displayed when CID infor-
mation is sent on the line but was somehow corrupted.
NO  CID  RECEIVED This is a message that will be displayed when there was
no CID information sent on the line. 
						

							VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset,
you can press the NEXTkey to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your
keyset, press the NEXTkey. If your keyset does not have a NEXTkey, press
the CIDkey and then the NEXTsoft key.SAVING THE CALLER ID NUMBER At any time during an incoming call that provides CID information, you may
press the SAVEkey to save the CID number. If your keyset does not have a
SAVEkey, press the CIDkey, the SCROLLkey and then the SAVEsoft key.
The system must be using LCR to dial the saved number.REDIALING A SAVED CALLER ID 
NUMBERTo redial a number that has been saved, press the SNRkey or dial 17.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial
the saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.STORING A CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial
list. To store a Caller ID number in a personal speed dial bin:
 Press the STOREkey. The system displays the speed dial bin in which
the number was stored, OR
 Press the CIDkey and then press the SCROLLkey.
 Press the STOREsoft key.
 The system displays the speed dial bin in which the number was stored.
NOTE: Your telephone system must have LCR correctly programmed to re-
dial the saved number. If LCR is not being used on your system, you will not
be allowed to STORE CID numbers.
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NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are
resources in the iDCS 500 required for receiving CID
data. If there are no CIDDSP’s available at the time a
call comes in, this is the message you will see on your
display.
NOTE: The Caller ID features require optional software and/or hardware.
Please see your service and installation company for details.WHAT IS ANI?ANI (Automatic Number Identification) is a feature offered by some tele-
phone service providers that provides the calling party’s telephone number.
This service is only available on E&M Tie Lines on a T1, digital trunk. ANI is
similar to Caller Identification (CID) but the format and information of the
calling person is different. CID uses FSK signalling and ANI uses DTMF sig-
nalling. Usually, with ANI, a calling party’s identity is the Listed Directory
Number (LDN) unless a separate bill-to-number has been specified, (in
which case the bill-to-number will be sent). Note that ANI does not provide
calling party NAME, only the number. The phone system can provide calling
number to name translation table.WHAT IS CLI?On ISDN circuits, calling party information is called CLI and is supported on
both BRI and PRI type circuits on the iDCS 500. On BRI circuits the iDCS
500 only supports number delivery and, like ANI, a name can be attached
to the telephone number of frequent callers via the Caller ID translation
table. On 5ESS and NI2 PRI circuits both name and number support is pro-
vided on the iDCS 500 system. On a DMS100 circuit only number service is
provided.SELECTING YOUR CALLER ID 
DISPLAYYou can decide if you want to see the Caller ID name or Caller ID number in
the display. Regardless of which one is selected, you can press the NND
key to view the other pieces of Caller ID information. To select the type of
Caller ID information you wish to view first:
 With the handset on-hook, press TRANSFERand then dial 119.
 Dial 0for CID options, 1for ANI options, or 2for CLI options.
 Dial 0if you do not wish to view CID information, 1to view the NUMBER
first or 2to view the NAME first.
 Press TRANSFERto exit and store your selection.
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INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
 Press the INQUIREkey, OR
Press the CIDkey and then the INQUIREsoft key.
 Dial the trunk number.
 You may now answer the call by pressing the ANS key, OR
You may use NNDto view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
 Press the INQUIREkey. Your existing call will go on hold, OR
Press the CIDkey and then the INQUIREsoft key to place the first call
on hold.
 Dial the trunk number.
 You may now answer the call by pressing the ANSkey, OR
You may use NNDto view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
NOTES: 
1. If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer
available] display.REVIEWING PAST CALLER ID CALLSThis feature allows you to review CID information for calls sent to your key-
set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your keyset but that you
did not answer. When reviewing this list, you can press one button to dial
the person back. The system must be using LCR to dial the stored number.
To access the CID information stored in your REVIEW list:
 Press the REVIEWkey, OR
Press the CIDkey and then press the REVIEWsoft key.
 If you have entries in your review list, the most recent call will be shown
first. 
 You can now CLEARthis entry, OR
Use NNDto view more information about this call, OR
Press DIALto call this person back, OR
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Press SCROLLand then press STOREto save this number in a person-
al speed dial bin.
NOTES: 
1. Each keyset defaults with ten review bins. Please see your system ad-
ministrator to determine the number of bins assigned to your keyset.
2. Your system must have LCR correctly programmed to allow you to DIAL
numbers from the review list or to STOREentries from the review list. 
						

							PERSONAL SPEED DIAL NUMBERS
CODE NAME TELEPHONE NUMBER
00 _________________________ _________________________
01 _________________________ _________________________
02 _________________________ _________________________
03 _________________________ _________________________
04 _________________________ _________________________
05 _________________________ _________________________
06 _________________________ _________________________
07 _________________________ _________________________
08 _________________________ _________________________
09 _________________________ _________________________
10 _________________________ _________________________
11 _________________________ _________________________
12 _________________________ _________________________
13 _________________________ _________________________
14 _________________________ _________________________
15 _________________________ _________________________
16 _________________________ _________________________
17 _________________________ _________________________
18 _________________________ _________________________
19 _________________________ _________________________
20 _________________________ _________________________
21 _________________________ _________________________
22 _________________________ _________________________
23 _________________________ _________________________
24 _________________________ _________________________
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iDCS 64 BUTTON MODULE
WITH KEYSETThe 64 button module is used when you need more programmable keys
added to your keyset. The 64 red LED’s provide visual indication of calls and
features. The extra programmable keys are used exactly like the ones on
your keyset. Make them DSS/BLF keys or feature keys. As a DSS/BLF the
size of the 64 button module allows for greater call status and faster call pro-
cessing. The 64 button module does not support executive off-hook voice
announce (OHVA) and does not have a microphone. A maximum of two 64
button modules can be assigned to any keyset.
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PERSONAL SPEED DIAL NUMBERS
CODE NAME TELEPHONE NUMBER
25 _________________________ _________________________
26 _________________________ _________________________
27 _________________________ _________________________
28 _________________________ _________________________
29 _________________________ _________________________
30 _________________________ _________________________
31 _________________________ _________________________
32 _________________________ _________________________
33 _________________________ _________________________
34 _________________________ _________________________
35 _________________________ _________________________
36 _________________________ _________________________
37 _________________________ _________________________
38 _________________________ _________________________
39 _________________________ _________________________
40 _________________________ _________________________
41 _________________________ _________________________
42 _________________________ _________________________
43 _________________________ _________________________
44 _________________________ _________________________
45 _________________________ _________________________
46 _________________________ _________________________
47 _________________________ _________________________
48 _________________________ _________________________
49 _________________________ _________________________