Samsung H8000 Television User Manual

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Changing the Volume, Speed, Pitch and Level of Voice Guide
Select System >  Accessibility >  Voice Guide. Using the following functions, you can configure the 
Voice Guide  feature's volume, speed, pitch and level settings.
 
●Volume
Change the Voice Guide 's volume level. The volume of the Voice Guide  is determined by this 
Volume setting. You cannot control the Voice Guard's volume with the TV's volume control.
The Voice Guide  volume may vary occasionally, depending on the TV volume setting.
 
●Speed
Change the Voice Guide 's tempo.
 
●Pitch
Tune the pitch of the Voice Guide.
 
●Description Level
You can adjust the Voice Guide's expertise level to better suit the user's proficiency.
Adjusting the Menu Transparency
MENU  > System >  Accessibility >  Menu Transparency  Try Now
Navigate to System >  Accessibility and adjust the opacity level and the menu's transparency.
 
"
When the High Contrast (System >  Accessibility > High Contrast) setting is set to On , the menu display is 
automatically set to opaque and you cannot change the Menu Transparency  settings.
White Text on Black Background (High Contrast)
MENU > System >  Accessibility >  High Contrast
Navigate to System >  Accessibility and set High Contrast to On. This option changes major service 
screens to white text on a black background or changes the transparent TV menus to opaque so that 
text can be read more easily.
 
"
Press and hold the ¢ button on the Samsung Smart Control to turn  High Contrast on or off. 
						

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Expanding the Smart Hub's Focus Area
MENU > System >  Accessibility >  Enlarge Try Now
Navigate to System >  Accessibility and set Enlarge to On. This zooms in the focused item when you 
use Smart Hub and makes the item larger.
Enabling/Disabling Sound Feedback
MENU  > System >  General >  Sound Feedback  Try Now
Sound Feedback provides audio cues as you navigate through menus and select menu options.  Sound 
Feedback  is on by default. You can set it to Low , Medium, High, or Off.
Locking/Unlocking the Panel Keys
MENU  > System >  General >  Panel Lock  Try Now
Use to lock and unlock the TV's front panel buttons (menu, channel, and volume) and the control stick 
on the back of the TV. Select  System > General >  Panel Lock  and lock/unlock the keys.
Showing/Hiding the Samsung Logo while Booting
MENU > System >  General >  Boot Logo  Try Now
Use to enable or disable the Samsung logo display that appears when the TV starts up.
Enabling the TV to Boot Faster
MENU > System >  General >  Samsung Instant On
Set Fast Boot on to have the TV boot up faster. 
						

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Enabling/Disabling the Front Indicators
MENU > System >  General >  Light Effect Try Now
Use to turn the indicators on the front of the TV on/off. Turning the Light Effect off reduces the TV's 
power consumption.
 
"
The color of the TV's light may vary depending on the model. 
 
"Availability depends on the model.
Enabling Game Mode
MENU  > System >  General >  Game Mode  Try Now
Game Mode optimizes the TV's settings for playing video games on a gaming console such as 
PlayStation™ or Xbox™. 
 
"
Game Mode cannot be used for normal TV viewing.
 
"Connect the gaming console before enabling Game Mode. Otherwise, the picture quality may suffer.
 
"The screen may shake a little.
 
"Enabling Game Mode automatically sets the Picture Mode  to Standard and the Sound Mode to Movie.
 
"To use a different external device, first disconnect the game console and disable Game Mode.
Enjoying Rich Colors and Superior Picture Quality ( BD Wise)
MENU > System >  General >  BD Wise Try Now
Connecting a Samsung DVD player, Blu-ray player, or home theater system that supports BD Wise 
enables the richest colors and best possible picture quality. Enabling BD Wise automatically optimizes 
the TV's resolution.
 
"
This feature is only available when the external device is connected via an HDMI cable. 
						

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Registering the TV as a DivX-Certified Device (Watching For Pay 
DivX Movies)
MENU > System >  DivX® Video On Demand  Try Now
To watch DivX DRM protected movies on the TV, you must register the TV as a DivX certified device.
 
"
DRM stands for Digital Rights Management and is a technical security mechanism to protect the copyright 
of the content provider.
 
"You can watch movies that you have recorded or free DivX movies without registration.
 
"Visit the DivX website (http://www.divx.com) and log into your user account before registering the TV as a 
DivX-certified device. If you do not have an account, please create one.
11 Select  System >  DivX® Video On Demand . A window with a registration code appears on the 
screen.
21 Visit the DivX website on a computer, and then click [Register Your Device] under [Support] in the 
top menu.
31 Enter the registration code shown on the TV's screen in the [Enter your registration code] field.
41 Enter the TV's name in the [Name your device] field, and then click [NEXT].
51 Click [DOWNLOAD], and then save the [device_name.divx] file.
61 Transfer the [device_name.divx] file from the computer onto a USB device, and then plug the USB 
device into the TV.
71 Run the [device_name.divx] file on the TV to register the TV as a DivX-certified device. 
						

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Restoring the TV to the Factory Settings
MENU > Support >  Self Diagnosis >  Reset Try Now
This option restores all TV settings (excluding the Internet and network settings) to the factory 
defaults.
11 Select Support >  Self Diagnosis >  Reset. The Security PIN entry window appears on the screen.
21 Enter the Security PIN, and then select  Ye s. All settings are then reset. The TV turns off and on 
again automatically, and then displays the Setup  screen.
 
"
For more information on Setup, refer to the user manual that came with the TV.
Using the TV as a Display Model (exclusively for retail stores)
MENU  > Support >  Use Mode Try Now
Select Support >  Use Mode > Store Demo. This turns the TV into a display model for use in a retail 
environment.
 
"
For all other uses, select  Home Use.
 
"Store Demo should be used in retail environments only. With  Store Demo, certain functions are disabled and 
the TV automatically resets itself after a certain amount of time. 
						

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Getting Support
The TV has several built-in systems designed for user and TV system support.
Support through Remote Management
MENU > Support >  Remote Management Try Now
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your 
TV remotely. You will need to read and agree to the service agreement before using this feature. A 
Samsung Electronics technician will then diagnose, repair, and update your TV remotely. These features 
are only available when your TV is connected to the Internet.
Getting Remote Support
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can 
remotely.
 
●Diagnose your TV
 
●Adjust the TV settings  for you
 
●Reset your TV to its factory settings.
 
●Install recommended firmware updates 
						

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How Does it Work?
Having a Samsung Tech service your TV remotely is easy.
Call the Samsung Contact Center and 
ask for remote support.
Open the menu  on your TV and go to 
the Support section .
Select Remote Management, and 
then read and agree to the service 
agreements. When the PIN screen 
appears, provide the PIN number to the 
agent.
The agent accesses your TV .
Finding the Information You Need for Service
MENU > Support >  Contact Samsung  Try Now
Use this option to display the address of the Samsung website, the call center phone number, your 
TV's model number, your TV's software version, the Smart Hub info, and other information you may 
need to get service support from a Samsung call agent or the Samsung website. 
						

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There is a problem with the picture
Testing the Picture
MENU > Support >  Self Diagnosis >  Picture Test Try Now
Before you review the list of problems and solutions below, use Picture Test to determine if the 
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for 
flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a 
problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there 
may be a problem with an external device. Please check the connections. If the problem persists, 
check the signal strength or refer to the external device’s user manual.
The Problem Try this!
Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need 
to disable some of the energy efficiency features. Disable Energy Saving
 (System 
>  Eco Solution  > Energy Saving ) or Eco Sensor ( System > Eco Solution  > Eco 
Sensor).
Component 
Connections/Screen 
Color If the color on your Samsung television screen is not correct or the black and 
white colors are off, run Picture Test (
Support > Self Diagnosis >  Picture Test).
If the test results indicate that the problem is not caused by the TV, do the 
following:  
● Confirm that the TV's video input connectors are connected to the correct 
external device video output connectors.
 
● Check the other connections as well. If the TV is connected to an external 
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged 
into their proper connectors.
Screen Brightness If the colors on your Samsung TV are correct but just a little too dark or bright, try 
adjusting the following settings first.
 
● Go to the Picture menu and adjust the Backlight/Cell Light
 (available on 
different models)  Contrast, Brightness, Sharpness, Color, and  Tint (G/R) 
settings.
Ghosting, Blurring, or 
Juddering If you notice ghosting or blurring on the screen, use the Auto Motion Plus
 option 
(Picture >  Picture Options  > Auto Motion Plus ) to resolve the issue.
Unwanted Powering 
Off If your Samsung TV appears to turn off by itself, try disabling some of the TV's 
energy efficiency features. See if 
Sleep Timer (System >  Time > Sleep Timer ) has 
been enabled. The Sleep Timer  automatically turns the TV off after a specified 
period of time. If the Sleep Timer has not been enabled, see if No Signal Power 
Off ( System >  Eco Solution  > No Signal Power Off) or Auto Power Off ( System > 
Eco Solution  > Auto Power Off) has been enabled and disable them. 
						

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The ProblemTry this!
Problems Powering On When the TV is turned on, the remote control receiver flashes 5 times before the 
screen turns on.
If you are having problems powering on your Samsung television, there are a 
number of things to check before calling the service department. Confirm that the 
TV's power cord is connected correctly at both ends and that the remote control 
is operating normally. Make sure that the antenna cable or cable TV cable is firmly 
connected. If you have a cable/satellite box confirm that it is plugged in and 
turned on.
Unable to find a 
Channel If your TV is not connected to a cable box or satellite box, run Setup
 (System > 
Setup ) or Auto Program ( Broadcasting > Auto Program).
The TV image does not 
look as good as it did 
in the store. Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use 
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a 
channel that is broadcasting true HD content.
 
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
 
● Air/Cable Antenna Connection: Try HD channels after running the Auto Program 
function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The picture is distorted. The compression of video content may cause picture distortions, especially in fast 
moving pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue 
with the TV.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and 
digital channels.
The color is wrong or 
missing. If you’re using a Component connection, make sure that the Component cables are 
connected to the correct jacks. Incorrect or loose connections may cause color 
problems or a blank screen.
The color is poor or 
the picture is not bright 
enough. Go to the Picture menu and then adjust the Picture Mode
, Brightness, Sharpness, 
and  Color settings.
See if Energy Saving  (System >  Eco Solution  > Energy Saving ) has been enabled.
Try resetting the picture. ( Picture > Picture Reset)
There is a dotted line 
on the edge of the 
screen. If the Picture Size has been set to 
Screen Fit, change the setting to  16:9.
Change the cable/satellite box resolution.
The picture is black 
and white. If you are using AV composite input, connect the video cable (yellow) to the TV's 
green component jack. 
						

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I can't hear the sound clearly
Testing the Sound
MENU > Support >  Self Diagnosis >  Sound Test Try Now
Before you review the list of problems and solutions below, make sure that the TV Sound Output  menu 
item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, 
run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If the TV 
does not play sound during the Sound Test, or the sound is distorted, there may be a problem with 
the TV. Contact Samsung’s Call Center for assistance. If the TV plays the Sound Test melody without 
distortion, there may be a problem with an external device. Please check the connections. If the 
problem persists, refer to the external device’s user manual.
The Problem Try this!
There is no sound or 
the sound is too low at 
maximum volume. Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.) 
connected to your TV.
The picture is good but 
there is no sound. Set Sound > 
Speaker Settings  > TV Sound Output  to TV Speaker.
If you are using an external device, check the device’s audio output option. (For 
example, you may need to change your cable box’s audio option to HDMI if the 
box connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the computer’
s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the 
device’s power cable.
The speakers are making 
an odd sound. Make sure that the audio cable is connected to the correct audio output 
connector on the external device.
For antenna or cable connections, check the signal information. A low signal 
level may cause sound distortions.
Run 
Sound Test ( Support > Self Diagnosis >  Sound Test).