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Samsung H8000 Television User Manual

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Page 191

184185
I can't see 3D images clearly.
Testing 3D Picture Quality
MENU > Support >  Self Diagnosis >  3D Picture Test
 
"
To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.
Before you review the list of problems and solutions below, use 3D Picture Test to determine if the 
problem is caused by the TV. The 3D Picture Test displays a high definition picture you can examine 
for flaws or faults. If the test picture does not appear or there is noise...

Page 192

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There is a problem with the broadcast.
The ProblemTry this!
The TV is not receiving 
all channels. If your TV is not connected to a cable box or satellite box:
 
● Confirm that the coaxial cable is securely connected to the TV. 
 
● If you are using an antenna, verify it is positioned correctly and the all the 
connections are secure.
 
● Run 
Setup ( System > Setup) or Auto Program ( Broadcasting > Auto Program).
There are no captions 
with digital channels. Go to Caption (
System > Accessibility >...

Page 193

186187
The Schedule Recording/Timeshift function isn't 
working.
This function is not available in the U.S.A. and Canada.
There is something wrong 
with the TV. Try this!
The TV cannot recognize the 
USB device or the Format 
Device , Check Device , or 
Device Performance Test 
has failed. Refer to the USB device's manual and see if data can be stored on it.
Check if the USB device is in a locked state.
Check if the USB device was formatted when it was connected to a computer.
Formatting a USB...

Page 194

188
Anynet+ (HDMI-CEC) isn't working.
The ProblemTry this!
Anynet+ does not 
work. Confirm that the device is an Anynet+ device. The Anynet+ system supports 
Anynet+ devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to 
System and see if Anynet+ (HDMI-CEC)  has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when...

Page 195

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I am having trouble launching/using apps.
The ProblemTry this!
I launched an app, 
but it's in English. 
How can I change the 
language? Languages supported by the app may be different from the user interface language. 
The ability to change the language depends on the service provider.
My application is not 
working. Check with the service provider.
Refer to the help section on the application service provider's website.
My file won't play.
The Problem
Try this!
Some files can't...

Page 196

190
Other Issues
The ProblemTry this!
The TV is hot. Watching TV for an extended period of time causes the panel to generate heat. 
The heat from the panel is dissipated through internal vents running along the 
top of the TV. The bottom, however, may feel hot to the touch after extended 
use. Children watching TV need constant adult supervision to prevent them from 
touching the TV. This heat, however, is not a defect and does not affect the TV's 
functionality.
The picture won’t 
display in full...

Page 197

190191
The ProblemTry this!
The Broadcasting  option 
has been deactivated. Broadcasting
 is only available when the Source  is set to TV.
The Broadcasting  menu cannot be accessed while you watch TV using a cable 
box or satellite receiver.
The settings are lost 
after 5 minutes or every 
time the TV is turned off. If the Use Mode
 is set to Store Demo, the TV's audio and video settings are 
automatically reset every 5 minutes.
Change the Use Mode  (Support >  Use Mode) to Home Use.
There is an...

Page 198

192
Read Before Using 3D Viewing Mode
3D Precautions
 
[Warning
 
●When viewing a 3D video under a fluorescent lamp (50 Hz – 60 Hz) or 3-wavelength lamp, you 
may notice a small amount of screen flickering.
 
"
If this occurs, dim or turn off the light.
 
●
Switching the input mode while watching a 3D movie may disable the 3D function on the TV.
 
"
As a result, the 3D glasses may not function and the movie may not be displayed properly.
 
●
Ensure you are within the working distance of the...

Page 199

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[Caution
IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES. READ THE FOLLOWING 
CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION.
 
●Adults should frequently check on children who are using the 3D function. If there are any 
complaints of tired eyes, headaches, dizziness, or nausea, stop the child from viewing the 3D TV 
and ensure that they rest.
 
●Do not use the 3D glasses for other purposes such as general wear, sunglasses, protective 
goggles, etc.
 
●Some viewers may experience...

Page 200

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[Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property damage. 
Please read the following to ensure the proper use of the product.
 
●Do not place the product in a location exposed to direct sunlight, heat, fire, or water. Exposure 
may result in a product malfunction or fire.
 
●Do not apply force to the lenses of the 3D glasses. Do not drop or bend the product. Applying 
force, dropping, or bending may result in a 3D glasses malfunction....
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