Samsung Galaxy S8+ User Manual

Settings244
Transfer Files Between 
Your Phone and a 
Computer
You can use the supplied USB cable to connect your 
phone directly to your computer and transfer music, 
pictures, and other content files. 
For example, if you have a music album stored on your 
computer that you want to listen to on your phone with 
any of the music apps, just attach your phone to the 
computer and copy the files to the music folder.
File Transfer Tips
• If you want to save data to an SD card on your 
phone, make sure the...

Settings245
2. Pull down the status bar to display the notification 
panel. You will see either Transferring media files 
via USB, Transferring images via USB , Connecting 
MIDI devices via USB , or Charging via USB. 
• For most transfers, you will want to use 
Transferring media files via USB .
• To change the option, tap it in the notification 
panel to open the Use USB for window, and then 
tap the desired option. 
3. On your computer, navigate to the detected device 
(such as through the My Computer...

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 -IMEI information (MIN, PRL version, MEID, IMEI, 
IMEISV, and ICCID)
 -Brand
 -Username
 -IP address
 -Wi‑Fi MAC address
 -Bluetooth address
 -Up time
 -Device status
• Legal information: Review various types of 
important legal information, including Open source 
licenses, Google legal, System WebView licenses, 
Samsung legal, and the Privacy Alert.
• Device name : Change the name of your device 
(other devices see this name when using Mobile 
hotspot or Bluetooth).
• Model number : Check...

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Access About Phone Options
1. From home, swipe up to access Apps.
2. Tap  Settings >  About phone .
3. Select or view available options. 

Additional resources 
for your device.
Getting Help  

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Getting Help
Videos
samsung.com/spsn
Simulators
samsungsimulator.com
Tips
samsung.com/us/support/tips/galaxy
Samsung Support
samsung.com/us/support  

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Getting Help
For Assistance
The following topics address areas of support for your 
phone, including troubleshooting, specifications, 
account information, warranty information, and 
customer service contact information.
Troubleshooting
Check the questions and answers below for 
troubleshooting solutions for common phone issues.
Phone freezes/operation is unstable.
Solution : Turn the phone on again. If you are unable 
to turn the phone off, remove and replace the Battery, 
and then turn the phone on...

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Getting Help
Cannot use phone, mail, or Internet.
Solution 1 : Check whether you are where signal is weak 
or out of service area.
Solution 2 : Power the phone on again.
Solution 3 : Is the phone in Airplane mode? To check 
that Airplane mode is canceled:
1. From home, swipe up to access Apps .
2. Tap  Settings >  Connections  > 
Airplane mode . 
Solution 4 : Is data communication disabled? To check 
that data communication is enabled:
1. From home, swipe up to access Apps .
2. Tap  Settings >...

252
Getting Help
Cannot unlock screen.
Solution : Power the phone on again. If you are unable 
to turn the phone off, remove and replace the Battery, 
and then power the phone on again. Data that was 
being edited is erased after the phone is powered on 
again.
Sprint Account 
Information and Help
Find out about account passwords and information 
about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access 
to your personal account...

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Getting Help
Manage Your Account
Manage your Sprint account from your computer, your 
Sprint phone, or any other phone.
Online: sprint.com/mysprint
• Access your account information.
• Check your usage (depending on your Sprint service 
plan).
• View and pay your bill.
• Enroll in Sprint online billing and automatic 
payment.
• Purchase accessories.
• Shop for the latest Sprint phones.
• View available Sprint service plans and options.
• Learn more about data services and other Sprint 
products.
From...