Samsung CLX 3160FN User Manual

14.8   
Replace/Install 
Waste Toner Tank The life span of the 
waste toner tank has 
expired and the 
printer will stop 
printing until a new 
waste toner tank is 
placed into the 
printer.
See page 13.9
Retry Redial?
The machine is 
waiting for a 
specified time 
interval to redial a 
previously busy 
station.
You can press 
OK to 
immediately redial, or 
Stop/Clear  to cancel 
the redial operation.
Scanner locked The scanner module 
is locked Unlock the scanner 
and press 
Stop/
Clear .
SCF 
Cover...

14.9   
Printing problems
Transparencies 
stick together in 
the paper exit. Use only transparencies specifically designed for 
laser printers. Remove each transparency as it 
exits from the machine.
Envelopes skew 
or fail to feed 
correctly. Ensure that the paper guides are against both 
sides of the envelopes.
ConditionPossible causeSuggested solutions
The 
machine 
does not 
print. The machine is not 
receiving power.
Check the power cord 
connections. Check the 
power switch and the power 
source....

14.10   
The 
machine 
prints, but 
the text is 
wrong, 
garbled, or 
incomplete. The printer cable is 
loose or defective.
Disconnect the printer cable 
and reconnect. Try a print job 
that you have already printed 
successfully. If possible, 
attach the cable and the 
machine to another 
computer and try a print job 
that you know works. Finally, 
try a new printer cable.
The wrong printer 
driver was selected. Check the application’s 
printer selection menu to 
ensure that your machine is 
selected....

14.11   
Vertical linesIf black vertical streaks appear on the page:
• The drum inside the toner cartridge has 
probably been scratched. Remove the toner 
cartridge and install a new one. See page 
13.5.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the  machine may be dirty. Clean the LSU. See 
page 13.2.
Color or Black 
backgroundIf the amount of background shading becomes 
unacceptable:
• Change to a lighter weight paper. See page 5.2.
• Check the machine’s...

14.12   
Wrinkles or 
creases• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 
5.2.
• Turn over the stack of paper in the tray. Also  try rotating the paper 180° in the tray.
Back of printouts 
are dirty
Check for leaking toner. Clean the inside of 
the machine. See page 13.2.
Solid Color or 
Black pages• The toner cartridge may not be installed 
properly. Remove the cartridge and reinsert 
it.
• The toner cartridge may be defective and 
need replacing. Remove the...

14.13   
Scanning problems
Image rubs off the 
copy easily. • Replace the paper in the tray with paper 
from a new package.
• In high humidity areas, do not leave paper  in the machine for extended periods of 
time.
Frequent copy 
paper jams occur. • Fan the stack of paper, then turn it over in 
the tray. Replace the paper in the tray with 
a fresh supply. Check/adjust the paper 
guides, if necessary.
• Ensure that the paper is the proper paper  weight. 75 g/m
2 (20 lb bond) paper is 
recommended.
•...

14.14   
Network Scan problems
Fax problems 
(CLX-3160FN  only)
ConditionSuggested solutions
I cannot find a 
scanned image 
file.  You can check the scanned file’s destination in 
the 
Advanced  page in the  Network Scan  
program’s Properties screen. 
I cannot find the 
scanned image 
file after 
scanning. • Check if the scanned file’s application is on 
your computer.
•Check  Open immediately with the default 
application  in the Advanced  page in the 
Network Scan  program’s Properties screen to...

14.15   
Common Windows problems
ConditionSuggested solutions
“File in Use” 
message appears 
during installation. Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“Error Writing to 
LPTx” message 
appears. • Ensure that the cables are connected 
correctly, the machine is on.
• If bi-directional communication is not turned 
on in the driver, it will also cause this 
message.
“General 
Protection Fault”, 
“Exception OE”,...

14.16   
The machine does not 
print. The CUPS (Common Unix Printing 
System) version distributed with SuSE 
Linux 9.2 (cups-1.1.21) has a problem 
with ipp (Internet Printing Protocol) 
printing.
Use the socket printing instead of ipp or 
install later version of CUPS (cups-1.1.22 
or higher).
Some color images 
come out all black. This is a known bug in Ghostscript (until 
GNU Ghostscript version 7.05) when the 
base color space of the document is 
indexed color space and it is converted 
through CIE...

14.17   
The machine does not 
scan. • Check if a document is loaded into the 
machine.
• Check if your machine is connected to  the computer. Make sure if it is 
connected properly if I/O error is 
reported while scanning.
• Check if the port is not busy. Since  functional components of MFP (printer 
and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port 
is possible. To avoid possible conflicts, 
only one of them...