Samsung CLP 320N User Manual

Troubleshooting_ 81
Printing quality problems
If the inside of the machine is dirty  or paper has been loaded improperly, 
you may notice a reduction in print quality. See the table below to clear the 
problem.
The machine 
prints, but 

the 
text is wrong, 
garbled, or 
incomplete. The machine cable 
i
s loose or defective. Disconnect the machine cable and 
recon
nect. Try a print job that you 
have already printed successfully. 
If possible, attach the cable and 
the machine to another computer 
that...

Troubleshooting_ 82
The top half of the 
paper is printed 
lighter than the 
rest of the paperThe toner might not adhere properly to this type of 
paper.
•Ch
ange the printer option and try again. 
Go to the  Printin
 g Preferences, click the 
Paper  tab, and set the paper type to  Recycled.
Toner specks
• The paper may not meet specification; for 
example, the paper is  too moist or too rough 
(See  Print media specifications on page  92 ).
• Th
e paper path may need cleaning (See 
Cleaning the inside...

Troubleshooting_ 83
Background 
scatter
A
Background scatter result s from bits of toner 
randomly distributed on the printed page. 
• T
he paper may be too damp. Try printing with a 
fresh ream of paper. Do not open packages of 
paper until necessary so that the paper does 
not absorb too much moisture.
• If ba
ckground scatter occurs on an envelope, 
change the printing layout to avoid printing over 
areas that have overlapping seams on the 
reverse side. Printing on seams can cause 
problems.
• If...

Troubleshooting_ 84
Common Windows problems
ConditionSuggested solutions
“File in Use” 
mes
 sage appears 
during installation. Exit all software applications. Remove all 
softwa
re from the start up group, then restart 
Windows. Reinstall the printer driver.
“General Protection 
Fa
 ult”, “Exception 
OE”, “Spool 32”, or 
“Illegal Operation” 
messages appear. Close all other applicat
ion s, reboot Windows 
and try printing again.
“Fail To Print”, “A 
pr
 inter timeout error 
occurred” messages 
appear....

Troubleshooting_ 85
 Refer to the Linux User’s Guide th at came with your computer for 
further information on Linux error messages.
Common Macintosh problems
conditionSuggested solutions
The machine does 
not 
 print PDF files 
correctly. Some 
parts of graphics, 
text, or illustrations 
are missing. Printing the PDF file as an image may enable 
t
he file to print. Turn on  Print As Image from the 
Acrobat printing options. 
 It will take longer to print when you print a 
PDF file as an image. The...

Supplies_ 86
11.supplies
This chapter provides information  about purchasing supplies and maintenance parts available for your machine.
This chapter includes:
•How to purchase
• Available supplies
• Maintenance parts •
Replacing the toner cartridge
• Replacing the imaging unit
• Replacing the waste toner container
  
 Available accessories may differ from country to country. Contact your 
sales representatives to obtain th e list of available accessories.
How to purchase
To order Genuine Samsung supplies...

Supplies_ 87
A toner cartridge has reached its estima ted cartridge life. The printer stops 
printing. Also, the Smart Panel program window appears on the computer 
telling you to replace the cartridge (See  Using the Smart Panel program 
on page  69 ).
At this stage, the toner  cartridge
  needs to be replaced. Check the model 
number for the toner cartridge used in your machine (See  Available 
supplies on page  86).
 Samsung does not recommend using non-genuine Samsung toner 
cartridge such as...

Supplies_ 88
1.Turn the machine off, then wait a fe w minutes for the machine to cool.
2. Pre
ss the release button, completely open the front cover.
3.Grasp the handles on the toner cartridge and pull to remove the 
cartridge from the machine.
4.Pull the waste toner container out  of the machine using its handle.
5.Pull the imaging unit out of the mach ine using the groove on the front of 
the imaging unit.
6. Take a new imaging unit out of its package.
 
•Don’t use sharp objects such as  a knife or...

Supplies_ 89
 Each LED blinks red in a repeated order. Wait for about 1.5 
minutes for your machine to get ready.
Replacing the waste toner container
When the life span of the waster t oner container has expired, the Smart 
Panel program window appears on the comp uter, indicating the waste toner 
container needs to be replaced. Otherwise, your machine stops printing.
1. Turn
 the machine off, then wait a fe w minutes for the machine to cool.
2. Ope
n the front cover.
3.Pull the waste toner container out...

Specifications_ 90
12.specifications
This chapter covers the mach ine’s primary specifications.
This chapter includes:
•Hardware specifications
• Environmental specifications
• Electrical specifications
• Print media specifications
  
 The specification values are listed below: specific ation are subject to change without notice: See www.samsung.com/printer for possible changes in 
information.
Hardware specifications
ItemDescription
Dimension Height 243 mm (9.57 inches)
Depth 313 mm (12.32 inches)
Width...