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Samsung C460 User Guide

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Page 271

2715.  Useful Management Tools
Using Samsung Printer Status 
The Samsung Printer Status is a program that monitors and informs you of the 
machine status. 
 
• The  Samsung Printer Status window and its contents shown in this user’s 
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that  are compatible with your machine 
(see "Specifications" on page 115).
• Available for Windows OS users only (see "Software" on page 8).
 
6 
Samsung...

Page 272

Using Samsung Printer Status
2725.  Useful Management Tools
2Option You can set printing job alert related settings. 
3Order Supplies
You can order replacement toner cartridge(s) from 
online.
4User’s Guide
You can view the online User’s Guide.
 
This button opens the Troubleshooting 
Guide  when an error occurs. You can directly 
open the troubleshooting section in the 
user’s guide. 
 
5 Close Close the window. 

Page 273

2735.  Useful Management Tools
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring 
machine devices. You need to install Unified Linux Driv er to use Unified Driver 
Configurator (see "Installation  for Linux" on page 144).
After the driver is installed on your  Linux system, the Unified Driver Configurator 
icon will automatically be created on your desktop.
7 
Opening Unified Driver Configurator
1Double-click the  Unified...

Page 274

Using the Linux Unified Driver Configurator
2745.  Useful Management Tools
8 
Printers configuration
Printers configuration has the two tabs: Printers and Classes .
Printers tab
View the current system’s printer configuration by clicki ng on the machine icon 
button on the left side of the  Unified Driver Configurator  window.The printer control buttons are, as follows:
•
Refresh:  Renews the available machines list.
• Add Printer:  Allows you to add a new machine.
• Remove Printer:  Removes the selected...

Page 275

Using the Linux Unified Driver Configurator
2755.  Useful Management Tools
Classes tab
The Classes tab shows a list of available machine classes.
• Refresh:  Renews the classes list.
• Add Class:  Allows you to add  a new machine class.
• Remove Class:  Removes the selected machine class.
9 
Ports configuration
In this window, you can view  the list of available ports, check the status of each 
port and release a port th at is stalled in a busy state when its owner has 
terminated the job for any...

Page 276

6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems 277
• Power and cable connecting problems 278
• Printing problems 279
• Printing quality problems 283
• Copying problems 291
• Scanning problems 292
• Faxing problems 293
• Operating system problems 295
 
For errors that occur  during the wireless software installation and settings, refer to the 
troubleshotting section in the wireless setting chapter (see "Troubleshooting"...

Page 277

2776.  Troubleshooting
Paper feeding problems
ConditionSuggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. • Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight....

Page 278

2786.  Troubleshooting
Power and cable connecting problems
 Click this link to open an animation about solving power problems.
ConditionSuggested solutions
The machine is not receiving power, 
or the connection cable between the 
computer and the machine is not 
connected properly. • Connect the machine to the electricity supply first. If the machine has a   (
Power/Wakeup) button on the control, 
press it. 
• Disconnect the machine’s cable and reconnect it. 

Page 279

2796.  Troubleshooting
Printing problems
ConditionPossible causeSuggested solutions
The machine does not 
print. The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a   (Power/
Wakeup ) button on the control, press it. 
The machine is not selected as the default 
machine. Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (s...

Page 280

Printing problems
2806.  Troubleshooting
The machine does not 
print.The machine may be configured incorrectly.  Check the 
Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. C heck the display message on the control panel to see if the machine is indicating a 
system error. Contact a  service representative.
The document size is so big that the hard disk...
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