Samsung Ativ Book 9 Manual

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61
2 Select Backup Management → Factory image → Recover.Recovering to factory default
Recover the computer to factory default settings. If necessary, 
back up important data to an external storage device before 
restoring the system. See Backing up the current system.
1 When the computer starts Windows: On the Start screen, 
click 
 at the lower-left edge, and select Recovery.
When the computer does not start Windows: Turn on the 
computer and press the 
F4 key several times before the 
Samsung logo (Samsung ATIV ) appears.   
						

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62
Backing up the current system
Back up important data to an alternate internal drive or an 
external storage device regularly to prevent data loss.
1 Select Backup Management → New backup.
3 Select Recover.
4 Follow the on-screen instructions to complete the recovery.   
						

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63
Recovering after a backup
Select a backup point saved on an alternate internal drive or an 
external storage device to recover the computer to the point.
1 When backing up to an external storage device, connect the 
device to the computer.
2 On the Start screen, click  at the lower-left edge, and select 
Recovery.
3 Select Backup Management → a backup image → Recover.
4 Follow the on-screen instructions to complete data recovery.
2 Select a drive from the drive list → Backup.
•	When backing up to an external storage device, connect 
the device to the computer and then select the external 
drive.
3 Follow the on-screen instructions to complete the backup.   
						

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64
4 Select a recovery point → Disk copy.
The data on the disk is copied to the new disk.
5 After the data is saved to another drive, open the cover at the 
bottom of the computer and replace the existing drive with 
the new one.
If the cover is difficult to open, contact the Samsung Service 
Center to request assistance. You will be charged for this 
service.
Copying the drive (making a disk image)
To replace the drive, move the data to the new drive by making a 
disk image. The new drive must be large enough to hold the data 
from the current drive.
Purchase an external hard drive connector separately to connect 
the new drive to the computer.
1 Connect the new drive to the computer with an external hard 
drive connector.
2 On the Start screen, click  at the lower-left edge, and select 
Recovery.
3 Select Disk copy.   
						

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65
Q&A
When experiencing problems with the computer, try these 
solutions.
Windows
Where is the Shut down button?
Mouse:
•	At the upper-right corner of the Start screen, select Power  
(
) → Shut down.
•	Open the Charms and select the Settings charm → Power → 
Shut down.
•	Right-click the Start button, and then click Shut down or sign 
out 
→ Shut down.
Windows recovery function
If the Recovery application is not supported by the computer, 
recover system to  factory default settings using the recovery 
function of Windows.
Reinstalling Windows will erase all data saved on the 
computer. Back up application and personal data to an 
external storage device before reinstalling Windows.
1 Open the Charms and select the Settings charm → Change 
PC settings
 → Update and recovery →  Recovery.
2 Select Get Started under Remove everything and reinstall 
Windows.
Select Get Started under Refresh your PC without affecting 
your files 
to recover the computer while keeping photos, 
videos, music files, and documents.
3 Follow the on-screen instructions to proceed with the 
reinstallation.
After a recovery, on the Start screen, click  at the lower-
left edge, and select 
SW Update to install the necessary 
Samsung applications.   
						

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How can I uninstall an application?
1 On the desktop, open the Charms and select the Settings 
charm.
2 Select Control Panel → Programs → Uninstall a program → 
an application 
→ Uninstall.
Alternatively, right-click the Start button, and the select 
Programs and Features.
Select an application to uninstall 
→ uninstall. 
My application disappeared from the Start screen. 
How can I correct this?
Mouse:
1 On the Start screen, click   at the lower-left edge to view 
installed applications.
2 Right-click an application, and then select Pin to start.   
						

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67
How can I start my computer in DOS?
To start the computer in DOS via a USB device:
1 Turn on the computer.
2 Before the Samsung logo appears, press the F2 key several 
times.
3 Select the Boot menu.
4 Set Fast BIOS Mode to Off.
5 Set Secure boot Control to Off .
6 Set OS Mode Selection to CSM mode and then restart the 
computer.
How can I change the screen settings, environment 
settings, color, and so on?
Configure the lock screen, Start screen, and account picture by 
opening the Charms and selecting the 
Settings charm → Change 
PC settings
 → PC and devices. To configure any other features, 
on the desktop, open the Charms and select the 
Settings charm 
→ Control Panel.
Why am I unable to run Active X in Internet Explorer  
when I launch it on the Start screen?
The version of Internet Explorer that appears on the Start screen 
complies with HTML5 web standards, so it does not support Active 
X . Launch Internet Explorer on the desktop to view websites that 
require  Active X.
Can I remove Windows 8 or Windows 8.1 and install a 
different operating system?
To install a different operation system on the computer, 
change the BIOS settings first. For more information, 
visit 
http://www.samsung.com → Customer support → 
Troubleshooting and search for 
Windows 8 or Windows 8.1.   
						

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Why is the capacity representation of the hard disk 
drive (HDD) in Windows different from the product 
specifications?
The capacity of the storage device (HDD or SSD) of the 
manufacturer is calculated assuming that 1KB=1,000 Bytes. 
However, the operating system (Windows) calculates the storage 
device capacity assuming that 1KB=1,024 Bytes, and therefore the 
capacity representation of the HDD in Windows is smaller than 
the actual capacity. The capacity representation in Windows may 
be smaller than the actual capacity because some applications 
occupy a certain area of the HDD outside of Windows.
For models with the 
Recovery application, the HDD capacity 
representation in Windows may be smaller than the actual 
capacity because the 
Recovery application uses a hidden area of 
5-20 GB of the HDD to save the recovery image, and that hidden 
area is not counted towards the total size available to Windows. 
The size of the 
Recovery application varies by model.
Touch screen resolution
Text on the screen overlaps or looks small.
If the font size is set too large or small, text may not fit or may not 
be legible on the screen.
In this case, on the desktop, right-click any area and select 
Personalize → Display → an option under Change the size of all 
items
 → Apply → Sign out now.
Recovery
What is a Recovery Area?
The computer has an additional partition for restoring data 
or saving backup files (only for models with the 
Recovery 
application). This partition is called a Recovery Area and it 
includes a recovery image comprised of the operating system and 
applications.   
						

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69
The computer does not turn on automatically when 
the LCD panel is opened.
To turn on the computer, the LCD panel should be opened greater 
than a certain angle. 
The angle may differ depending on the model.
If the computer LED does not turn on automatically, press the 
Power button.
What is a recovery image?
This refers to specifications about the operating system, drivers, 
and software that are converted to a data image. It is required 
to recover the computer and is embedded in the computer’s 
HDD. However, this is not provided for storage devices where the 
capacity is less than 64 GB, due to their small capacities.
How can I recover a computer that does not have the 
Recovery application?
Recover the computer with the recovery function provided by 
Windows. Refer to the Recover Functionality item in the help for 
more details.
Miscellaneous
The camera and the microphone are not working. 
How do I turn them on again?
When the recording protect mode is activated, the camera and 
microphone will not work.
To turn off the recording protect mode, hold down the 
Fn key and 
then press the 
F11 key.   
						

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Appendix
Product specifications
The system specifications may differ depending on the derived 
models. For detailed system specifications, refer to the product 
catalogue.
ItemSpecification
CPU
•	Intel Core M Processor
Main memory
•	Memory type: LPDDR3 SDRAM
Storage device
•	SSD
Graphics
•	Intel HD Graphics (Internal)
Operating 
environment
•	Temperature: -5–40 °C for storage,   
10–35 °C when operating
•	Humidity:  5–90 % for storage,   
20–80 % when operating
AC/DC rating
•	Input: 100–240 VAC,  50–60 Hz
•	Output: 12 V, 2.2 A
PC rating
•	12 V, 2.2 A (26 W )
•	Optional components may not be provided or different 
components may be provided depending on the 
model.
•	The system specifications are subject to change without 
notice.
•	The Storage device capacity of a computer in which 
Recovery is installed, is represented as smaller than the 
product specification.
•	Replacement, addition, or upgrade of memory is 
unavailable for this computer hardware.
•	The amount of memory that Windows can use may be 
smaller than the actual amount of memory available.