Roku Streaming Stick (3600R) User Manual

							Roku Player
Important Product InformationUnited States, Canada and Mexico 
Reproductor Roku
Información Importante de ProductoEstados Unidos, Canadá y México 
Lecteur Roku
Information importante sur le produitÉtats-Unis, Canada et Mexique 
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							IntroductionThe Roku player which accompanies this Important Product Information (“Player”) allows you to stream online 
entertainment to your TV. A Roku account is required to activate your Player. When you sign up for a Roku 
account, you will be asked to provide your contact information and a payment method. A paid subscription 
or other form of payment may be required to access some channels or content. Channel availability is subject 
to change and varies by country. A broadband speed of 3 Mbps or higher is recommended for 720p video 
streaming; and a broadband speed of at least 6 Mbps is recommended for 1080p HD video streaming.
Safety PrecautionsThe Player has been designed with the highest concern for safety. However, any electrical device, if used 
improperly, has the potential for causing fire, electrical shock, property damage or personal injury. To help 
ensure accident-free operation, follow these guidelines:
•
• Observe all warnings, precautions and instructions.
•
• Regularly inspect the AC power adapter for damage.
•
• Stop use, unplug the AC power adapter from the electrical outlet and disconnect any other cables 
immediately, if the Player has been damaged, cracked or punctured, or if the Player functions in an abnormal 
manner, produces unusual sounds or smells or becomes too hot to touch.
•
• For more information on product safety and troubleshooting, please go to www.roku.com/support. 
Use and Handling•
• Do not operate the remote using any vigorous or forceful motions or gestures.
•
• The remote control and the headphones are not toys. If your Player comes with a remote control and/or 
headphones, keep them both out of reach of children under the age of six.
•
• The product packaging may include plastic bags, cable ties and fasteners. Dispose of these properly and 
keep them out of reach of children, as they could present a choking hazard.
•
• Do not touch the Player or connected cables during an electrical storm.
•
• Do not allow liquid, small particles or other foreign objects to get into the Player or accessories.
•
• Do not expose the Player or accessories to liquid, smoke or steam.
•
• Do not expose the Player or accessories to high temperatures, high humidity or direct sunlight.
•
• Do not place the Player or the remote on the floor or in a place where they may cause 
someone to trip or stumble.
•
• Permanent hearing loss may occur if the Player or earpieces are used at high volume. To 
prevent possible hearing loss, limit the amount of time you use the Player or any earpieces at 
high volume.
•
• Do place your Player within range of your wireless network.
•
• Do not place your Player in an enclosed cabinet; it may interfere with the wireless signal.
•
• Do not place anything on top of your Player; it may cause the Player to overheat.
•
• Do not drop, crush or disassemble the Player.
•
• Do not attempt to repair your Player yourself. Disassembling the Player may cause damage not covered by 
the warranty.
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							Important Tips About Battery HandlingInserting batteries: Be sure to insert each battery negative (-) side first, pushing it into the coil and then into 
the compartment. Never insert batteries positive (+) side first.
Replacing batteries: Always replace dead batteries with two brand-new batteries from the same manufacturer. 
Never use damaged batteries.
Disposal of batteries: Always dispose of batteries following federal guidelines or local ordinances. Do not 
dispose of used batteries in an open fire.
Warning Signs: If your remote gets warm/hot during use, discontinue use and contact Roku Customer Support 
immediately at www.roku.com/support. There is a risk of explosion if a battery is replaced by an incorrect type.
The License AgreementThe applicable software license terms for the Player is at www.roku.com/legal. Use of the Player constitutes 
your agreement to those license terms and the limited warranty set forth below for your country. If you 
disagree and you are within the allowable time period for returns under Roku’s return policy (if purchased from 
Roku) or the applicable return policy of the authorized distributor (if purchased from such distributor), you 
may return the Player to the place where you obtained it for a refund, subject to the terms of the applicable 
return policy.
Limited Warranty & Warranty Service ProcessA. US Only
Limited Warranty
For any Player purchased and delivered to end users in the US, Roku warrants the Player hardware against 
defects in materials and workmanship for a period of one (1) year from the date of purchase by the original 
purchaser (as shown by the date on the applicable sales receipt) if used in accordance with the user 
documentation provided with the Player; provided that, this warranty shall be available only to the purchaser 
who originally purchased the Player from Roku or from one of its authorized resellers or distributors. If Roku 
determines the Player’s hardware is defective, Roku will either repair the Player or replace it with a new or 
rebuilt unit, at Roku’s option. If the applicable warranty period has expired, we will return the Player to you at 
your cost and expense. More information about this warranty can be found at www.roku.com/support.
The warranty does not cover software, apps, programs, installation, set up or issues related to the service 
provided by your Internet service provider, channel providers or content providers, including but not limited 
to, service disruption and changes in service terms, offerings or format. This warranty excludes damages 
due to acts of God, accident, misuse, abuse, negligence, commercial use, modification of your Player, or 
damages caused by other devices, improper operation or maintenance, voltage fluctuations or attempted 
repair by anyone other than a facility authorized by Roku to service your Player. This warranty does not 
cover consumables (such as fuses and batteries). Roku does not assume any responsibility for any data or 
information stored on any media or hardware of the Player delivered or sent for repair.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS SECTION A SETS FORTH ROKU’S SOLE 
OBLIGATION AND YOUR EXCLUSIVE REMEDY IN THE EVENT OF ANY BREACH OF THIS WARRANTY; 
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							REPAIR OR REPLACEMENT OF YOUR PLAYER SHALL NOT RESET OR EXTEND THE ORIGINAL WARRANTY 
PERIOD; AND UPON REPAIR OR REPLACEMENT OF YOUR PLAYER, ANY EXPRESS OR IMPLIED 
WARRANTY WHICH YOU HAVE AGREED TO DISCLAIM FOR THE ORIGINAL PLAYER SHALL ALSO BE 
DISCLAIMED WITH RESPECT TO THE REPAIRED OR REPLACED PLAYER. THE LIMITATIONS ABOVE ARE 
SUBJECT TO APPLICABLE LOCAL LAWS AND YOU MAY HAVE ADDITIONAL RIGHTS THAT VARY FROM 
JURISDICTION TO JURISDICTION.
Warranty Service Process
Warranty service requests for your Player must be made within the applicable warranty period. You must first 
obtain a return merchandise authorization (“RMA”) number from Roku Customer Support. RMA numbers 
expire thirty (30) days from issuance. Roku may attempt to troubleshoot the problem prior to issuing a RMA 
number. Please be prepared to provide additional information upon request. Once a RMA number is obtained, 
you must ship your Player, freight prepaid, together with proof of purchase and all accessories, in either the 
original packaging or packaging affording an equal degree of protection, to the Roku authorized distribution 
facility identified by Roku Customer Support. Failure to return any accessory could result in delay and/or an 
invoice to you or credit to Roku for the missing accessory.
Important: When submitting a RMA, please provide the following information with your request: (a) product 
name and serial number, (b) problem description, (c) software version (see Player’s ”settings” menu), (d) 
date and place of purchase, and (e) return shipping address (P.O. boxes are not accepted). Additional 
troubleshooting tips and Roku Customer Support is at www.roku.com/support for Players sold in the US.
B. CANADA Only
Limited Warranty
For any Player purchased and delivered to end users in Canada, Roku warrants the Player hardware 
against defects in materials and workmanship for a period of one (1) year from the date of purchase by 
the original purchaser (as shown by the date on the applicable sales receipt) if used in accordance with 
the user documentation provided with the Player, and PROVIDED THAT THE FOLLOWING LIMITATION 
IS NOT APPLICABLE TO PURCHASERS WHO ARE RESIDENTS OF QUÉBEC TO WHOM THE CONSUMER 
PROTECTION ACT (QUÉBEC) APPLIES (“RESIDENTS OF QUÉBEC”), this warranty shall be available only 
to the purchaser that originally purchased the Player from Roku or from one of its authorized resellers or 
distributors. If Roku determines the Player’s hardware is defective, Roku will either repair the Player or replace 
it with a new or rebuilt unit. The following sentence is not applicable to Residents of Québec: If the applicable 
warranty period has expired, we will return the Player to you at your cost and expense. More information 
about this warranty can be found at www.roku.com/support.
The warranty does not cover software, apps, programs, installation, set up or issues related to the service 
provided by your Internet service provider, channel providers or content providers, including but not limited 
to, service disruption and changes in service terms, offerings or format. This warranty excludes damages 
due to acts of God, accident, misuse, abuse, negligence, commercial use, modification of your Player, or 
damages caused by other devices, improper operation or maintenance, voltage fluctuations or attempted 
repair by anyone other than a facility authorized by Roku to service your Player. This warranty does not 
cover consumables (such as fuses and batteries). Roku does not assume any responsibility for any data or 
information stored on any media or hardware of the Player delivered or sent for repair.
PROVIDED THAT THE FOLLOWING LIMITATIONS ARE NOT APPLICABLE TO RESIDENTS OF QUÉBEC, TO  
THE EXTENT PERMITTED BY APPLICABLE LAW, THIS SECTION B SETS FORTH ROKU’S SOLE OBLIGATION 
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							AND YOUR EXCLUSIVE REMEDY IN THE EVENT OF ANY BREACH OF THIS WARRANTY; REPAIR OR 
REPLACEMENT OF YOUR PLAYER SHALL NOT RESET OR EXTEND THE ORIGINAL WARRANTY PERIOD; 
AND UPON REPAIR OR REPLACEMENT OF YOUR PLAYER, ANY EXPRESS OR IMPLIED WARRANTY 
WHICH YOU HAVE AGREED TO DISCLAIM FOR THE ORIGINAL PLAYER SHALL ALSO BE DISCLAIMED 
WITH RESPECT TO THE REPAIRED OR REPLACED PLAYER. THE LIMITATIONS ABOVE ARE SUBJECT TO 
APPLICABLE LOCAL LAWS AND YOU MAY HAVE ADDITIONAL RIGHTS THAT VARY FROM JURISDICTION 
TO JURISDICTION.
Warranty Service Process
Warranty service requests for your Player must be made within the applicable warranty period. You must first 
obtain a RMA number from Roku Customer Support. RMA numbers expire thirty (30) days from issuance. 
Roku may attempt to troubleshoot the problem prior to issuing a RMA number. Please be prepared to provide 
additional information upon request. Once a RMA number is obtained, you must ship your Player, freight 
prepaid, together with proof of purchase and all accessories, in either the original packaging or packaging 
affording an equal degree of protection, to the Roku authorized distribution facility identified by Roku 
Customer Support. Failure to return any accessory could result in delay and/or an invoice to you or credit to 
Roku for the missing accessory.
Important: When submitting a RMA, please provide the following information with your request: (a) product 
name and serial number, (b) problem description, (c) software version (see Player’s ”settings” menu), (d) 
date and place of purchase, and (e) return shipping address (P.O. boxes are not accepted). Additional 
troubleshooting tips and Roku Customer Support is at www.roku.com/support for Players sold in Canada.
C. MEXICO Only
Limited Warranty
For any Player purchased and delivered to end users in Mexico, Latamel Distribuidora, S. de R. L. de C. V. 
(“Latamel”) warrants the Player hardware (including its parts and components) against defects in materials 
and workmanship for a period of one (1) year from the date of purchase by the original purchaser (as shown 
by the date on the applicable sales receipt) if used in accordance with the user documentation provided with 
the Player; provided that, this warranty shall be available only to the consumer of the Player which has been 
purchased from Latamel or from one of its authorized resellers or distributors. If Latamel determines the 
Player’s hardware is defective, Latamel will either repair the Player or replace it with a new or rebuilt unit. If the 
applicable warranty period has expired, Latamel will return the Player to you at your cost and expense. More 
information about this warranty can be found by contacting Latamel, using the information provided below.
The warranty does not cover software, apps, programs, installation, set up or issues related to the service 
provided by your Internet service provider, channel providers or content providers, including but not limited 
to, service disruption and changes in service terms, offerings or format. This warranty excludes damages due 
to acts of God, accident, misuse, abuse, negligence, commercial use, modification of your Player, or damages 
caused by other devices, improper operation or maintenance, voltage fluctuations or attempted repair by 
anyone other than a facility authorized by Latamel or its agents to service your Player. This warranty does not 
cover consumables (such as fuses and batteries). Latamel does not assume any responsibility for any data or 
information stored on any media or hardware of the Player delivered or sent for repair.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS SECTION C SETS FORTH LATAMEL’S SOLE 
OBLIGATION AND YOUR EXCLUSIVE REMEDY IN THE EVENT OF ANY BREACH OF THIS WARRANTY; 
REPAIR OR REPLACEMENT OF YOUR PLAYER SHALL NOT RESET OR EXTEND THE ORIGINAL WARRANTY 
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							PERIOD; AND UPON REPAIR OR REPLACEMENT OF YOUR PLAYER, ANY EXPRESS OR IMPLIED 
WARRANTY WHICH YOU HAVE AGREED TO DISCLAIM FOR THE ORIGINAL PLAYER SHALL ALSO BE 
DISCLAIMED WITH RESPECT TO THE REPAIRED OR REPLACED PLAYER.
Warranty Service Process
To make a warranty claim for any Player sold in Mexico, the consumer must ship the Player and accessories in 
a secure, properly sealed packaging, along with an original copy of this Important Product Information and 
the original sales receipt for the Player with the sales date, to:Importer: Latamel Distribuidora, S. de R. L. de C. V.
Blvd. Manuel Ávila Camacho No. 32, Piso 11, Ofna. 1103
Col. Lomas de Chapultepec.
Deleg. Miguel Hidalgo, C.P. 53160, México, D.F.
R. F. C.:  LDI-080623-F25,  Tel. (55) 9178-4350
Latamel will cover the shipping costs to send the Players to Latamel’s service center for warranty repair. For 
inquiries in Mexico about parts, components, consumables and accessories for the Player, please contact 
Latamel at the contact information above. Additional troubleshooting tips and Roku Customer Support for 
Players sold in Mexico is at www.roku.com/support.
Stamp from the point of sale
Automatic Software UpdatesRoku reserves the right to automatically update the software on the Player from time to time in its sole 
discretion, including adding, changing or removing channels, functionalities and features (including but not 
limited to, changing the user interface or the manner in which you are able to access content via the Player). 
For further information please see www.roku.com/support.
Additional Legal NoticesA. CANADA ONLY
Innovation, Science and Economic Development Canada
This device complies with RSS-247 of the Innovation, Science and Economic Development Canada RF 
Exposure Statement to advise of required separation distance of 20cm that must be maintained to comply 
with the ISED radiation exposure limits. Operation is subject to the following two conditions: (1) this device 
may not cause harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation.
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							B. US ONLY
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant 
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment generates, uses and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause harmful interference 
to radio communications. However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to correct the interference 
by one of the following measures:•
• Reorient or relocate the receiving antenna.
•
• Increase the separation between the equipment and receiver.
•
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) 
This device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance 
could void the user’s authority to operate this equipment.
IEEE 802.11b or 802.11g operation of this product in the US is firmware-limited to channels 1 through 11. Wireless 
Radio Use: This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. 
This equipment should be installed and operated with a minimum distance of 20 cm between the radiator 
and your body. This transmitter must not be co-located or operating in conjunction with any other antenna 
or transmitter. The availability of some specific channels and/or operational frequency bands are country 
dependent and are firmware programmed at the factory to match the intended destination. The firmware 
setting is not accessible by the end user.
www.roku.com/support
Copyright © 2016 Roku, Inc. All rights reserved. Roku and the Roku logo are registered trademarks of Roku, Inc.
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							Lecteur Roku
Information importante sur le produit
États-Unis, Canada et Mexique (Français)
FRAN
						

							IntroductionLe lecteur Roku dont il est question dans ces informations produit importantes (« le Lecteur ») vous permet 
d'accéder à des programmes de divertissement en ligne à partir de votre téléviseur. Pour activer le Lecteur, 
il faut d'abord créer un compte Roku. Lorsque l'utilisateur s'inscrit pour créer un compte Roku, il lui est 
demandé de fournir ses coordonnées ainsi qu'une méthode de paiement. Il devra peut-être souscrire à un 
abonnement payant ou fournir une autre forme de paiement pour accéder à certaines chaines ou autres 
contenus. Les chaines offertes peuvent changer et varient en fonction du pays de l'utilisateur. Une connexion 
haut débit de 3 Mbits/s ou supérieure est recommandé pour vidéo en qualité 720p ; Et une connexion haut 
débit au moins de 6 Mbits/s est necessaire pour le streaming vidéo en qualité  1080p HD.
Mesures de sécuritéLe Lecteur a été conçu en accordant la plus grande attention à la sécurité. Cependant, tout appareil 
électrique, s’il n’est pas utilisé de manière appropriée, peut causer un incendie, un choc électrique, des 
dommages matériels ou des blessures corporelles. Pour assurer un fonctionnement sécuritaire, veuillez 
respecter les directives suivantes:•
• Respectez les avertissements, les précautions et les instructions.
•
• Inspectez régulièrement l’adaptateur c.a. pour repérer des dommages.
•
• Cessez d’utiliser le produit, débranchez l’adaptateur c.a. de la prise électrique et débranchez tous les autres 
câbles immédiatement si le lecteur est endommagé, fissuré ou perforé, ou si le lecteur fonctionne de façon 
anormale, s’il produit des sons ou dégage une odeur inhabituels ou s'il devient trop chaud au toucher.
•
• Pour obtenir de plus amples renseignements sur la sécurité du produit et le dépannage, veuillez consulter le 
site Web suivant: www.roku.com/support.
Utilisation et manutention•
• Ne pas faire de mouvement ou de geste vigoureux ou brusque avec le dispositif de commande à distance.
•
• La télécommande et le casque ne sont pas des jouets. Si votre lecteur est accompagné d'une 
télécommande et/ou d'un casque, veuillez les tenir hors de la portée des enfants de moins de 6 ans.
•
• L'emballage du produit peut inclure des sacs en plastique, des attaches de câble et des éléments de 
fixation. Jetez-les correctement et gardez-les hors de la portée des enfants, car ils pourraient présenter un 
risque d'étouffement.
•
• Ne pas toucher le lecteur ou les câbles branchés pendant un orage électrique.
•
• Éviter que des liquides, des petites particules ou d’autres corps étrangers entrent dans le lecteur ou les 
accessoires.
•
• Ne pas exposer le lecteur ou les accessoires au liquide, à la fumée ou à la vapeur.
•
• Ne pas exposer le lecteur ou les accessoires à des températures élevées, à une forte humidité ou à 
l’ensoleillement direct.
•
• Ne pas placer le lecteur ou le dispositif de commande à distance au sol ou dans un endroit 
où il pourrait faire en sorte qu’une personne trébuche.
•
• Une perte d’ouïe permanente pourrait survenir si le volume du lecteur ou des écouteurs est 
trop élevé. Pour éviter une perte d’ouïe, limiter les périodes au cours desquelles le volume du 
lecteur ou des écouteurs est élevé.
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							•
• Ne pas placer le lecteur dans le champ de fonctionnement de votre réseau sans fil.
•
• Ne pas placer votre lecteur dans une armoire fermée; le signal sans fil pourrait être entravé.
•
• Ne pas placer d’objet sur le lecteur; le lecteur pourrait surchauffer.
•
• Ne pas échapper, écraser ou démonter le lecteur.
•
• Ne pas tenter de réparer le lecteur vous-même. Le fait de démonter le lecteur pourrait causer des 
dommages qui ne sont pas visés par la garantie.
 
Conseils importants sur la manutention de la pileInsertion des piles: Assurez-vous de placer chaque pile du côté négatif (-) en premier, en la poussant contre le 
ressort et ensuite dans le compartiment. Ne jamais placer une pile du côté positif (+) en premier.
Remplacement des piles: Toujours remplacer les piles à plat par deux nouvelles piles du même fabricant. Ne 
jamais utiliser de piles endommagées.
Mise au rebut des piles: Toujours mettre les piles au rebut conformément aux directives fédérales ou aux 
ordonnances locales. Ne pas jeter les piles usées dans un feu en plein air.
Signaux d’alarme: Si votre dispositif de commande à distance devient chaud pendant l’utilisation, cessez de 
l’utiliser et communiquez avec le Service à la clientèle de Roku sans tarder à l’adresse www.roku.com/support. 
Il existe un risque d’explosion si une pile est remplacée par le mauvais type de pile.
Convention de licenceLes modalités applicables de la licence logicielle visant le lecteur figurent à l’adresse www.roku.com/legal. 
Le fait d’utiliser le lecteur constitue votre approbation des modalités de la licence et de la garantie limitée 
prévue ci-après applicable dans votre pays. Si vous n’approuvez pas les modalités de la licence et de la 
garantie et que la période de retour prévue dans la politique sur les retours de Roku (si l’achat a été effectué 
auprès de Roku) ou dans la politique sur les retours applicable du distributeur autorisé (si l’achat a été effectué 
auprès d’un tel distributeur) n’est pas expirée, vous pouvez retourner le lecteur à l’endroit où vous l’avez acheté 
en vue d’obtenir un remboursement, sous réserve des modalités de la politique sur les retours applicable.
Garantie limitée et procédure de réclamation aux termes   
de la garantie
A. États-Unis seulement
Garantie limitée
En ce qui concerne tout lecteur acheté et livré aux utilisateurs finaux aux États-Unis, Roku garantit que le 
matériel du lecteur est exempt de vices de matériaux ou de fabrication pendant une période d’un (1) an 
à compter de la date de l’achat par l’acheteur initial (en fonction de la date indiquée sur le reçu de vente 
applicable) si le lecteur est utilisé conformément à la documentation à l’intention de l’utilisateur fournie avec 
le lecteur; à la condition que la présente garantie ne soit offerte qu’à l’acheteur qui a initialement acheté le 
lecteur auprès de Roku ou de l’un de ses revendeurs ou distributeurs autorisés. Si Roku juge que le matériel 
du lecteur est défectueux, Roku peut le réparer ou le remplacer par une nouvelle unité ou par une unité remise 
à neuf, à son gré. Si la période de garantie applicable est expirée, nous vous retournerons le lecteur à vos frais. 
FRAN