Ricoh Aficio SP C221SF User Manual

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Removing Paper Jams
Removing Jammed Paper
• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
• Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can
smudge. Make test prints until smudges no longer appear.
• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the
machine will cause further jams and possibly damage the machine.
Paper Jam Positions
If a paper jam occurs, paper may be jammed inside the machine or in the ADF. If paper is
jammed inside the machine, check the following positions, in the indicated order, to locate
the jammed paper.
1. Fusing UnitIf paper is jammed in the fusing unit, see
Removing from the Fusing Unit on page 22.
2. Tray
If paper is jammed in the tray, see
Removing from the Tray on page 23.
3. Transfer UnitIf paper is jammed in the transfer unit, see
Removing from the Transfer Unit on page 24.
ADFIf paper is jammed in the ADF, see Removing
from the ADF on page 25.
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Removing Paper Jams
Removing from the Fusing Unit
   CAUTION
• The inside of this machine becomes very hot. Do not touch the parts labelled  (indicat-
ing a hot surface).
• The fusing section of this machine might be very hot. Caution should be taken when
removing jammed paper.
• Since the temperature around the guide is high, wait for it to cool before checking for jammed
paper.
  Pull the opening lever on the front cover, and then carefully
lower the front cover.
  Lower the blue fusing unit lever, and
pull out the jammed paper carefully.
If you cannot find the jammed paper, check
for it by pulling down the guide.
BAA306S
BAA305S
BAA304S
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  Carefully lift the blue fusing unit
levers.
  Using both hands, carefully push up the front cover until it
closes.
• When closing the front cover, push the upper area of the cover firmly. After closing the cover,
check that the error is cleared.
Removing from the Tray
  Pull the opening lever on the front cover, and then carefully lower
the front cover.
  Pull out the jammed paper carefully.
If paper has become jammed inside the
transfer unit, pull the paper forward.
• Do not pull out the paper tray (Tray 1).
• If paper is jammed in tray 2 but is difficult to locate, pull
out tray 2 to remove it. After removing the paper, carefully
push tray 2 all the way back inside the machine.
BAA307S
BAA309S
BAA310S
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Removing Paper Jams
  Using both hands, carefully push up the front cover until it
closes.
• When closing the front cover, push the upper area of the cover firmly. After closing the cover,
check that the error is cleared.
Removing from the Transfer Unit
  Pull the opening lever on the front cover, and then carefully
lower the front cover.
  Carefully remove any paper that is
jammed under the transfer unit.
If you cannot find the jammed paper, look
inside the machine
  Using both hands, carefully push up the front cover until it
closes.
• When closing the front cover, push the upper area of the cover firmly. After closing the cover,
check that the error is cleared.
BAA311S
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Removing from the ADF
  Open the ADF cover.
  Gently pull the jammed original to
remove it.
Be careful not to pull the original too
hard, as it may rip.
  If you cannot pull out the jammed
original easily, unlock the paper feed
roller by raising the green lever.
  Lift the paper feed roller slightly and
pull it out toward you.
BAA312S
BAA313S
BAA379S
BAA380S
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Removing Paper Jams
  Gently pull the jammed original to
remove it.
  If you cannot pull out the jammed
original easily, raise the input tray to
see  if the original is jammed in the
output area.
  Gently pull the jammed original to
remove it.
  Put the paper feed roller back in with
the roller part facing downwards.
BAA381S
BAA382S
BAA385S
BAA386S
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  Lower the green lever to lock the
paper feed roller.
  Close the ADF cover.
  Lift the ADF, and if there is original
remaining in the ADF, gently pull the
jammed original to remove it.
Be careful not to hold the input tray when
lifting the ADF, for the tray might be
damaged.
  Close the ADF.
BAA314S
BAA383S
BAA387S
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Printing or Scanning Problems
❖Images are too dark or too light on the copied pages or
scanned files.
Image density is too dark or too light. Adjust the image density.
❖Toner smears on the printed surface.
Toner on the printed surface is not dry. Do not touch printed surfaces immediately after
paper is output. Remove freshly output paper one by one, taking care not to touch printed
areas.
❖Copied pages or scanned files are dirty.
Toner or correction fluid on the original is not dry. Before placing originals on the exposure
glass, make sure that toner or correction fluid is dry.
❖The same area is dirty whenever making copies or scan-
ning files.
The exposure glass or ADF is dirty. Clean the exposure glass or ADF. Clean the parts
indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth
to remove any remaining moisture. For more details, see Cleaning, User Guide.
Exposure Glass ADF
BAA083SBAA084S
Troubleshooting
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Fax Transmission Problems
❖Cannot send or receive faxes.
The modular cable may be disconnected. Make sure that the modular cable is correctly
connected. For more details, see Connecting to a Telephone Line, User Guide.
❖Cannot receive faxes even when sending them is
possible.
• A print cartridge is empty. Replace the print cartridge. For more details, see Replacing
Print Cartridges on page 30.
• A tray is empty. Load paper into the tray. For more details, see Loading Paper, User
Guide.
❖A fax you sent appears blank when received.
The original was placed upside down. Place the original in the correct orientation. For more
details, see Placing Originals, User Guide.
❖Cannot print the received faxes.
• The paper tray is empty. Load paper in the paper tray. For more details, see Loading
Paper, User Guide.
• The tray for printing faxes does not contain A4, Letter, Legal, size paper. Change the tray
setting, and load paper of the approriate size. For more details, see Fax Settings, User
Guide.
• If you cannot solve the problem, contact your local sales or service representative.
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     WARNING
• Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to
an open flame. Dispose used toner containers in accordance with local regulations.
• Do not store toner, used toner, or toner containers in a place with an open flame. The
toner might ignite and cause burns of a fire.
     CAUTION
• Keep toner (used or unused) and toner containers out of reach of children.
• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
environment. Consult a doctor if necessary.
• Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner.
If your skin comes into contact with toner, wash the affected area thoroughly with soap
and water.
• If toner gets on your clothing, wash with cold water. Hot water will set the toner into the
fabric and may make removing the stain impossible.
• If toner or used toner gets into your eyes, flush immediately with large amounts of water.
Consult a doctor if necessary.
• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a
doctor if necessary.
• Store print cartridges in a cool dark place.
• The actual number of printed pages varies depending on image volume and density, number of
pages printed at a time, paper type and size, and environmental conditions such as temperature
and humidity. Toner quality degrades over time. Early replacement of print cartridges might be
necessary. Therefore, we recommend you always keep new print cartridges ready.
• For good print quality, we strongly advise you use genuine print cartridges only.
• The supplier shall not be responsible for any damage or expense that might result from the use
of parts other than genuine parts from the supplier with your office products.
Replacing Print Cartridges
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