RCA 4 Line Phone System Manual

							4-Line Intercom Speakerphone User’s Guide
Please read this manual 
before operating product 
for the first time.
Model 25423/24
Quick 
Guide  
on Pgs.  7-14 
						

							2 
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone 
Network and is in compliance with parts 15 and 68, FCC Rules and Regulat\
ions and the 
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
 On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon 
request, provide this information to your telephone company.
 The REN is useful in determining the number of devices you may connect t\
o your telephone line and still have all of these devices ring when your teleph\
one number is 
called. In most (but not all) areas, the sum of the RENs of all devices connected to one 
line should not exceed 5. To be certain of the number of devices you may  
connect to your line as determined by the REN, you should contact your l\
ocal   
telephone company.
  A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted 
by the ACTA. A compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modular jack that is also   
compliant. See installation instructions for details.
Notes  
•  This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone 
company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line,  
ensure the installation of this product does not disable your alarm equipment. If you 
have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.
US Number is located on the cabinet bottom
REN number is located on the cabinet bottom
Important Information 
						

							3
Important Information
2 Rights of the Telephone Company 
 Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary 
discontinuance of service may be required. Where prior notice is not practicable and 
the circumstances warrant such action, the telephone company may temporarily  
discontinue service immediately. In case of such temporary discontinuance, the  
telephone company must: (1) promptly notify you of such temporary discontinuance; 
(2) afford you the opportunity to correct the situation; and (3) inform you of your right 
to bring a complaint to the Commission pursuant to procedures set forth in Subpart E 
of Part 68, FCC Rules and Regulations.
 The telephone company may make changes in its communications facilities,\
  
equipment, operations or procedures where such action is required in the operation of 
its business and not inconsistent with FCC Rules and Regulations. If the\
se changes are 
expected to affect the use or performance of your telephone equipment, the  
telephone company must give you adequate notice, in writing, to allow you to  
maintain uninterrupted service.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.
S E E   M A R K I N G   O N   B O T T O M   /   B A C K   O F   P R O D U C T
RISK OF ELECTRIC SHOCK
            DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT  TO RAIN
OR MOISTURE.THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT. CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU  OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION: 
						

							4 
Important Information
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 
two conditions: (1) This device may not cause harmful interference; and (2) This device 
must accept any interference received, including interference that may cause undesired 
operation.
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a 
particular installation.
If this equipment does cause harmful interference to radio or television reception, which 
can be determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an  
experienced radio/television technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve 
Radio/TV Interference Problems.” This booklet is available from the U.S. Government  
Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 
when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an  
uncontrolled environment. This equipment should be installed and operated with a  
minimum distance of 20 centimeters between the radiator and your body. This transmitter 
must not be co-located or operated in conjunction with any other antenna or  
transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure 
guidelines when used with the belt clip supplied with this product. Use of other  
accessories may not ensure compliance with FCC RF exposure guidelines. 
						

							5
Table of Contents
EquipmEnt ApprovAl informAtion .....................2licEnsing  ........................................................3HEAring Aid comp Atibility ...............................3intErfErEncE informA tion .................................4fcc rf rAdiA tion ExposurE stA tEmEnt ............4introduction ...................................................7pArts cHEcklist ...............................................8tElEpHonE JAck rEquirEmEnts ...........................8bAsE lA yout ....................................................9import Ant instAllA tion informA tion................ 10importAnt instAllA tion guidElinEs ..................10inst Alling tHE pHonE .....................................11dA tA port ....................................................13systEm vErificA tion .......................................13otHEr systEm pHonEs ....................................14progrAmming tHE tElEpHonE  ..........................14
Language............................................................. 14VoLume................................................................ 14.RingeR.VoLume...............................................14.SpeakeRphone,.handSet,.and.headSet..VoLume........................................................... 15RingeR.tone........................................................15pRioRity.Line........................................................15deLay.Ring.......................................................... 16phone.id............................................................. 16phone.name........................................................17inteRcom.auto.anSweR......................................17FLaSh.time........................................................... 18caLL.aLeRt.tone..................................................18no.unknown/BLocked.......................................18diSpLay.contRaSt................................................ 19LocaL.aRea.code................................................. 19RegionaL.aRea.codeS.........................................19manuaLLy.Setting.the.time.and.date................ 20houR.FoRmat...................................................... 21ReStoRing.the.deFauLt.SettingS......................... 21bAsic opErAtion ............................................21making.caLLS.with.the.handSet........................ 21making.caLLS.with.the.SpeakeRphone............... 22making.caLLS.with.the.optionaL.headSet.........22pRe-diaLing.......................................................... 22
anSweRing.caLLS...............................................23Switching.Between.the.SpeakeRphone,.handSet,.and.headSet.................................................. 23mute................................................................... 23do.not.diStuRB.................................................24hoLd................................................................... 24.pLacing.a.caLL.on.hoLd...............................24.ReLeaSing.a.caLL.FRom.hoLd........................24FLaSh.................................................................. 24RediaL.................................................................25ReViewing.the.RediaL.numBeRS.........................25tRanSFeRRing.a.caLL.to.anotheR.Station.........25ReceiVing.a.tRanSFeRRed.caLL.FRom.anotheR.Station........................................................... 26meSSage.waiting..............................................26pRiVacy............................................................... 26.pRoViding.pRiVacy.........................................26conFeRence.caLLS.............................................. 26intErcom cAlls  ...........................................27one-touch.inteRcom......................................... 27
anSweRing.an.inteRcom.caLL............................28inteRcom.hoLd................................................... 28inteRcom.conFeRence.caLLS..............................28paging.aLL.StationS.......................................... 29cAllEr id ....................................................29SummaRy.ScReen................................................ 29ReceiVing.and.StoRing.cid.RecoRdS................29.ReViewing.cid.RecoRdS............................... 30.SaVing.a.cid.RecoRd.to.the.inteRcom/.memoRy.Log.oR.to.phone.Book.memoRy... 30.deLeting.a.cid.RecoRd................................ 30.deLeting.aLL.caLL.RecoRdS...........................30.diaLing.Back................................................. 30iF.you.pRogRammed.youR.LocaL.aRea.code....30iF.you.did.not.pRogRam.youR.LocaL.aRea..code.............................................................. 31caLL.waiting.caLLeR.id....................................31memoRy.Log.and.phone.Book.(diRectoRy).memoRy......................................................... 31.StoRing.a.numBeR.and.name.in..memoRy......................................................... 31 
						

							 
Table of Contents
.ReViewing.phone.Book.(diRectoRy)..memoRy..........................................................32.ReViewing.the.inteRcom/memoRy.Log.(memoRy.Location).........................................32.editing.a.name.oR.numBeR.StoRed.in.phone.Book.(diRectoRy).memoRy............................33.editing.a.name.oR.numBeR.StoRed.in.the.inteRcom/memoRy.Log..(memoRy.Location)........................................ 33.StoRing.the.LaSt.numBeR.diaLed..................33.StoRing.a.pauSe.in.memoRy.......................... 33.diaLing.a.StoRed.numBeR.............................. 33.memoRy.deLete/cLeaR................................... 34.cLeaR.aLL.memoRieS...................................... 34.chain.diaLing................................................. 35displAy mEssAgEs .........................................35opErA tion by bAttEry ....................................35opErA tion witHout powEr ..............................36cordlEss pHonE option  .................................36troublEsHooting guidE ..................................36gEnErAl product cArE  ..................................37wArrAnty Assist AncE ....................................38AccEssory informA tion ..................................39limitEd wArrAnty  .........................................40indEx ............................................................42  
						

							
Important Information
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that 
should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided 
with this product and save them for future reference.
Your Four-Line Speakerphone is a full-featured phone ideally suited for home-office use. 
It is designed to receive calls on up to four incoming telephone lines and to serve up to 1\
6 
station users. Your phone features 16 memory locations, 94 phone book memories, hold, 
conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities. It 
also features an Auto Attendant function, which will pick up and redirect incoming calls to 
other extensions in the system per the caller’s input. It is possible to enhance your phone 
to a cordless feature with the additional purchase of the H5401 accessory handset 
and module.
This telephone is designed to be simple to use, however, you can reach its full potential 
more quickly by taking a few minutes to read this user’s guide.
IMPORTANT: In order to use all of the Caller ID features of this telephone, you must subscribe 
to two separate services available from your local telephone company: the standard Name/
Number Caller ID Service to know who is calling when the phone rings and\
 Call Waiting 
Caller ID Service to know who is calling while you are on the phone.
NOTE: Features and options pertaining to Caller ID do not apply to Model 25423. 
						

							 
Parts Checklist
Make sure your package includes the following items:
Telephone Jack Requirements
To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type 
modular phone jack, which might look like the one pictured here, installed in your home 
or office. If you don’t have either modular jack, call your local p\
hone company to find out 
how to get one installed.VERY IMPORTANT: In order to achieve full system operation (i.e. 
intercom, page, etc.), Line 1 must be connected and must be 
common to all phones connected to the system. Only other 25423, 
25424, 25425, 25413, 25414, 25415, 25403 and 25404 models are 
compatible for full system operation. Connecting phones other 
than the 25423, 25424, 25425, 25413, 25414, 25415, 25403 and 
25404  to Line 1 may inhibit the intercom and paging operations.
For proper operation of intercom, page function, etc., DO NOT 
connect a DSL modem to Line 1.
To transfer a call from one station to another, the two stations 
should be connected to the same line.
Base
HandsetHandset cord Line cordsAC power  
adaptor
Connections & Setup
Modular  
telephone line  jack
Wall plate 
						

							
Connections & Setup
New Message(indicator) only applicable for Model 25424
Exit
(button) Delete
(button)
Privacy
(button)
Page
(button)
Transfer
(button) Redial/Format
(button)
Volume pq(buttons)
Flash
(button)
*
(button)
Headset
(button) Sel/Save
(button) Memory 1-16
(buttons)
DIRECTORY (button) Store
(button)
Dial
(button) Intercom
(button)
Conference (button)
Line 4
(button)
#Pause
(button)
Speaker
(button)
Mute
(button) Line 3
(button)
Hold
(button)
Menu
(button)
Line 2
(button)
Line 1
(button)
Microphone  
(for speakerphone)
CID (button)only applicable for  Model 25424
Base Layout 
						

							10 
Connections & Setup
Important Installation Information
•  Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifi\
cally designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network.
• Use caution when installing or modifying telephone lines.
•  Temporarily disconnect any equipment connected to the phone such as faxes, oth\
er phones, or modems.
Important Installation Guidelines
•  Install telephone near both a telephone (modular) jack and an electric\
al power outlet.
•  Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens,  
and fluorescent lighting.
•  Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.
•  Avoid areas of excessive moisture or extremely low temperature.
•  Avoid dusty locations.
•  Avoid other cordless telephones or personal computers.
CAUTION: Always disconnect all phone cords from the base unit before battery 
installation or replacement.