RCA 25414re3-a User Guide
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21 Other Information You cannot be heard by the other party. • Make sure the handset or headset cord is inserted properly and securely. • Make sure the MUTE feature is not turned on. Phone does not ring. • Make sure the ringer is turned on. • Make sure the Do Not Disturb feature is not activated. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” Incoming voice too low or none at all. • Check volume setting. Memory dialing doesn’t work • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? Battery icon is blank or shows only one bar • The 4 “AAA” batteries need replacing or are improperly installed or not installed at all. Intercom does not function correctly • Make sure line 1 is connected properly and common to all phones on the system. • Make sure all phone ID’s (station numbers) involved have been assigned. Transfer does not function correctly • Make sure receiver phones (stations) have same line connected. Intercom indicator turns red and green alternately • The station address needs to be re-assigned due to a duplicate station address in the system. See “Changing the Phone ID (Station Address)”. General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging in case you need to ship the phone at a later date. Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may r equest that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-511-3180 . Or refer inquiries to: ATLINKS USA, Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date ___________ Name of store _____________________________________________________________________
22 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: ATLINKS USA, Inc. c/o Thomson 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information. Other Information
23 Accessory Information AC power adaptor 5-2651 Headset 5-2425 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability. *Prices are subject to change without notice. Accessory Information
A Accessory Information 23 Answering an Intercom Call 16 Answering Calls 13 B Base Layout 5 Basic Operation 12 C Call Alert Tone 10 Call Waiting Caller ID 18 Caller ID (CID) 17Chain Dialing 20Clear All Memories 20 Conference Calls 15 D Data Port 8Delay Ring 9 Deleting a CID Record 17 Deleting All Call Records 17 Dialing a Stored Number 19 Dialing Back 17 Display Contrast 11 E Editing a Name or Number Stored in Phone Book 19 Editing a Name or Number Stored in the Intercom/Memory Log 19 Equipment Approval Information 2 F FCC RF Radiation Exposure Statement 3Flash 14 Flash Time 10 G General Product Care 21 H Hearing Aid Compatibility 3Hold 14Hour Format 12 I If You Did Not Program Your Local Area Code 18 If You Programmed Your Local Area Code 17 If you receive a call on a line other than the priority line 13 If you receive a call on the priority line 13 Important Information 2, 3 Important Installation Guidelines 6Important Installation Information 6Installing the Phone 6 Intercom Auto Answer 10 Intercom Calls 15 Intercom Conference Calls 16 Intercom Hold 16 Interference Information 2 L Language 8Licensing 3 Limited Warranty 22 Local Area Code 11 M Making Calls with the Handset 12Making Calls with Optional Headset 13Making Calls with the Speakerphone 12 Manually Setting the Time and Date 10 Memory Delete/Clear 19Memory Log and Phone Book 18 Message Waiting 15 Mute 13 N No Unknown/Blocked 11 O One-Touch Intercom 15 Operation without Power 20 Other System Phones 8 P Paging All Stations 16 Parts Checklist 5 Phone ID 9 Phonebook Name 8, 9, 11 Placing a Call on Hold 14 Pre-dialing 13 Priority Line 9Privacy 15 Programing the Telephone 8 Providing Privacy 15 R Receiving a Transferred Call from Another Station 14 Receiving and Storing CID Records 17 Redial 14 Regional Area Codes 11 Releasing a Call 14Restoring the Default Settings 12 Reviewing CID Records 17 Reviewing Phone Book 18 Reviewing the Intercom/Memory Log 19 Ringer Tone 8 Ringer Volume 15 S Saving a CID Record to the Intercom/Memory Log or Phonebook 17 Service 21 Speakerphone, Handset, and Headset Volume 15 Storing a Number and Name in Memory 18 Storing a Pause in Memory 19 Storing the Last Number Dialed 19 Summary Screen 17 Switching Between the Speakerphone, Handset, and Headset 13 System Verification 8 T Telephone Jack Requirements 5 To connect and conference 15 To disconnect both parties 15, 16 To disconnect one party 15, 16 Transferring a Call to Another Station 14 Troubleshooting Guide 21 V Volume 15 Index
Visit the RCA web site at www.rca.com Please do not send any p r oducts to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your pr oduct. A TLINKS USA, Inc. 10 1 W est 103rd Street Indianapolis, IN 46290 ©2005 A TLINKS USA, Inc. Tr ademark(s)® Registe red Ma r ca(s) Registrada(s) Model 25 4 13/14 00000553 (Re v . 0 E) 05-05 Printed in China