QNAP Systems Ts 253 User Guide

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Note:  
This function (or its content) is only available on certain models.  
Please consult user guides, FAQs and application notes before requesting assistance. 
 
Starting Helpdesk 
 
Click the Helpdesk shortcut on the QTS desktop to launch it. If this shortcut is not available, please 
go to App Center and install and enable Helpdesk (for QTS 4.2.2 or newer). After enabling Helpdesk, 
you can also launch Helpdesk in “Desktop” > “More” > “Help” > “Help Center” > “Helpdesk”. 
 
Submitting a...

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5. You must read and agree to the Terms of Service to use remote support. 
6. Click Confirm. 
 
If the issues cannot be resolved over one remote support session, our technical support team will 
email you with a request to extend the support session. Please click Extend a week in the Remote 
Support page. After the issues are resolved, a message will be displayed on the Remote Support 
page and our technical support team will email you details regarding the reported issues.            
 
Note:...

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HybridDesk Station 
 
HybridDesk Station is a platform where numerous home and office apps can be installed to 
enhance your entertainment and productivity needs. 
 
 
This chapter covers the following topics: 
Setting up HybridDesk Station 
Using HybridDesk Station 
Configuring HybridDesk Station 
 
Note: To check whether your model support HD Station, go to http://www.qnap.com and 
use “HD station” as a keyword to find the related information. 
 
Setting up HybridDesk Station...

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Note: If you want to use Chrome on HD Station, you must use the Qremote mouse 
function or use a USB mouse that is connected to the NAS. 
 
2. Installing the HybridDesk Station 
o Go to Applications > HybridDesk Station and click the Get Started Now button. 
The system will automatically install the HybridDesk Station. 
 
3. Choosing the applications to install 
o You can choose from a variety of powerful QNAP and third-party applications to 
increase your work productivity and enrich your...

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The second part is performed by the HybridDesk Station on your TV: 
5. Turn on your TV and choose HD Player. 
6. Choose Pictures. 
7. Select the Multimedia folder. 
8. Double click the picture you just uploaded. 
 
Viewing Photos on your USB Device or Camera 
Steps: 
1. Connect a USB device or camera to the NAS.                
2. Choose Pictures. 
3. Choose Options. 
4. Select the photo you want to view. 
  
Configuring HybridDesk Station 
  
Configure the HybridDesk Station by choosing...

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iTunes Server 
 
Using this service MP3 files in the Qmultimedia/Multimedia folder of the NAS can be shared 
with iTunes. Computers on the LAN with iTunes installed will be able to find, browse, and 
play the shared music files. 
 
 
To use the iTunes Server, enable this feature and then upload music files to the 
Qmultimedia/Multimedia folder of the NAS.  
 
Note: iTunes Server may be disabled or hidden on some Enterprise and SMB models. To enable 
iTunes server, please refer to System...

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Multimedia Management 
 
Media Library scans photos, music, and videos from designated media folders and indexes 
them for multimedia applications. Thumbnails for media files will be generated to enhance 
your user experience as you browse through them in their corresponding applications. You 
can configure multimedia settings in “Control Panel” > “Applications” > “Multimedia 
Management”.  
 
 
Media Library  
 
Scan Setting: Three options are provided for the media scan:  
o Real-time...

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Rebuild media library indexing: By rebuilding the media library, the NAS will scan the 
specified media folders and replace the existing library with a new one. 
 
You can enable or disable Media Library by clicking “Activate Media Library” or “Deactivate Media 
Library”. Please note that disabling Media Library will make multimedia applications function 
incorrectly. For more information, see the notes below. 
 
Note:  
If Media Library is disabled, multimedia services such as Photo Station,...

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On-the-fly Transcoding Task 
 
On-the-fly transcoding will simultaneously convert and stream a video while you watch it. This task 
requires some computing resources. If your NAS has hardware transcoding acceleration, it is 
recommended to install CodexPack to accelerate transcoding and reduce CPU usage. You can monitor 
and manage the use of on-the-fly transcoding services. 
 
Manage transcoding tasks using the following buttons:  
Button Name Description 
Refresh Refresh Refresh the list....

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Background Transcoding Task 
 
Background transcoding is when a video file is converted in advance, potentially avoiding high CPU 
usage if the video will be simultaneously accessed by many users. You can manually add videos to be 
transcoded using File Station, Photo Station, or Video Station. Video files can be converted to 240p, 
360p, 480p, 720p and 1080p and will be saved in the @Transcode folder that is in the same 
directory as the video. 
 
Manage all transcoding tasks using the...