Projector Christie Roadster S+14k M User Manual

							Section 6: Troubleshooting
M Series User Manual6-3020-100009-07 Rev. 1 (07-2012)
6.5 OSD 
6.5.1 The OSD Menu Does Not Display 
• Using the LCD, ensure that OSD menu is enabled, scroll-down until the item OSD appears. The LCD shows 
“OSD: off”. Press and hold the OSD soft key on the built-in keypad. The LCD now shows “OSD on” then 
press the menu key on the remote keypad.
-OR-
• Press and hold the OSD key on the remote keypad for 2-3 seconds, then press the menu key.
6.6 Ethernet
6.6.1 Can Not Establish Communication with Projector
1. Ensure any address changes have been saved, and reboot to implement. If you still have trouble 
establishing communications with a projector added to an existing Ethernet network, the projector IP 
address is likely in conflict with another address already in use. Contact your network administrator.
2. Ensure Ethernet settings are valid for the site. All devices should have the same subnet mask yet unique IP 
addresses.
6.7 Displays
6.7.1 The Projector is ON but There is No Display
1. Was a lens cover accidently left on? Remove lens cover.
2. On the LCD display, check that the shutter is open. This will also be indicated by the shutter LED being 
green.
3. Is the correct input selected? Check cable connections. 
4. Check if menus appear on the screen.
5. Can you access test pattern? Ensure a full black test pattern has not been selected for display, press Menu 
to access test patterns, then cycle patterns with keys. Check your source connections again.
6.7.2 Severe Motion Artifacts
1. Most likely there is a synchronization problem with reversed 3-2 pull-down in 60Hz-to-24Hz film-to-
digital conversion in your source. Correct at the source.
2. Set the projector to run in Free run. Open OSD menu and go to Input Switching and PIP. Ensure that 
running mode is set to Free Run not to Frame Lock.
3. Display a test pattern on the screen, pressing the Test button on the remote keypad. The test pattern should 
be displayed correctly. If not, contact your dealer for assistance.
6.7.3 Image Appears ‘Squeezed’ or Vertically Stretched into Center of Screen
1. Run auto setup, pressing AUTO button on the remote keypad.
2. Check your resizing selection. 
						

							6-4M Series User Manual020-100009-07 Rev. 1 (07-2012)
Section 6: Troubleshooting
6.7.4 The Display is Jittery or Unstable
1. If the display is jittery or blinking erratically, ensure that the source is properly connected and of adequate 
quality for detection. With poor quality or improperly connected source, the projector will repeatedly 
attempt to display an image, however briefly.
2. The horizontal and vertical scan frequency of the input signal may be out of range for the projector. See 
Section 7 Specifications for scan frequency ranges.
3. The sync signal may be inadequate. Correct the problem at the source.
6.7.5 The Display is Faint
1. Brightness and/or contrast and/or gamma may be set incorrectly.
2. The source may be double terminated. Ensure the source is terminated only once.
3. The source (if non-video) may need a different sync tip clamp location. 
6.7.6 The Upper Portion of the Display is Waving, Tearing or Jittering
This can occur with video or VCR sources. Check your source.
6.7.7 Portions of the Display are Cut Off or Warped to the Opposite edge
Resizing may need adjustment. Adjust until entire image is visible and centered.
6.7.8 Display Appears Compressed (Vertically Stretched)
1. The frequency of the pixel sampling clock is incorrect for the current source.
2. Sizing and positioning options may be adjusted poorly for the incoming source signal.
3. Use an anamorphic lens for typical HDTV and anamorphic DVD sources that have been re-sized and 
vertically stretched, via 3rd-party software.
6.7.9 Data is Cropped from Edges
To display the missing material, reduce image size to fill the display area available in the projector, then stretch 
vertically to fill the screen from top to bottom. Add the anamorphic lens to regain image width.
6.7.10Display Quality Appears to Drift from Good to Bad, Bad to Good
1. The source input signal may be of low quality.
2. The horizontal or vertical frequency of the input may have changed at the source end.
6.7.11Display Suddenly Freezes
If the screen blacks out inexplicably, it is possible that excessive voltage noise on the AC or ground input has 
interrupted the projector’s ability to lock on to a signal. Power down the projector and disconnect from AC. 
Then plug in again and power up as usual. 
						

							Section 6: Troubleshooting
M Series User Manual6-5020-100009-07 Rev. 1 (07-2012)
6.7.12Colors in the Display are Inaccurate
1. The color, tint, color space and/or color temperature settings may require adjustment at your input source. 
2. Try Auto Setup.
3. Ensure signal connections are correct.
4. Ensure the proper channel for this source is being used.
6.7.13Display is Not Rectangular
1. Check leveling of the projector. Ensure the lens surface and screen are parallel to one another.
2. Is the vertical offset correct? Make the necessary adjustments to the vertical offset on the lens mount. 
6.7.14Display is “Noisy”
1. Display adjustment at the input source may be required. Adjust pixel tracking, phase and filter. Noise is 
particularly common on YPbPr signals from a DVD player. 
2. Ensure the video input is terminated (75 ohms). If it is the last connection in a loop-through chain, the 
video input should be terminated at the last source input only.
3. The input signal and/or signal cables carrying the input signal may be of poor quality.
4. If the distance between the input source device and the projector is greater than 25 feet, signal amplifica-
tion/conditioning may be required.
5. If the source is a VCR or off-air broadcast, detail may be set too high.
6.8 Web Interface
6.8.1 After a Projector Software Upgrade, The Web Pages Do Not Display Correctly
1. After an upgrade, the temporary internet files and cookies must be cleared from the web browser to ensure 
that Web UI changes can take effect. 
2. Using the Internet Explorer menu bar, select Tools > Internet Options. Click Delete from the Browsing 
History option. Click Delete files. Once the Delete Files window displays, click Yes. Then click Delete 
cookies. Once the Delete Cookies window displays, click Yes then click Close. Click OK to close the 
Internet Options window. 
3. Close the browser and re-open before connecting to the projector. 
						

							6-6M Series User Manual020-100009-07 Rev. 1 (07-2012)
Section 6: Troubleshooting
6.8.2 A Backup Or Interrogator File Cannot Be Saved
After performing a backup of Interrogator, you may be prompted from a pop-up window before saving the file. 
If you have not specifically set Internet Explorer to automatically open/save the file without prompting, and if 
pop-up windows have been disabled (by enabling the pop-up blocker), then you will not be able to save the 
file.
Disable the pop-up blocker from Main > Tools > Pop-up Blocker. 
NOTE: Different types of tool bars have the potential to block pop-ups.
-OR- 
1. Using the Internet Explorer menu bar, select Tools > Internet 
Options to open the Internet Options window.
2. Select Internet, then click Custom Level to open the Security 
Settings-Internet Zone window.
3. Scroll down the list until you see “Downloads” option 
setting. Ensure the “Automatic prompting for file 
downloads” and “File Download” options are 
enabled, then click OK. Once the Warning window 
displays, click OK. 
4. Using the Internet Option window, select Local 
intranet, then click Custom Level. Repeat Step 3.  
						

							M Series User Manual7-1020-100009-07 Rev. 1 (07-2012)
7 Specifications
This section provides detailed M Series features; including inputs, lamp, and power requirements. 
NOTE: Due to continuing research, detailed features are subject to change without notice.
7.1 Image Performance 
7.1.1 Pixel Format 
7.1.2 Brightness (ANSI Lumens) 
1080p (H x V square pixels)         1920 x 1080
SXGA+ (H x V square pixels) 1400 x 1050
WUXGA (H x V square pixels) 1920 x 1200
WXGA (H x V square pixels) 1366 x 768
PROJECTOR MODELLAMPBRIGHTNESS RANGE
POWERMINIMUMNOMINALMAXIMUM
450W 1080p
462W10,800 12,000 12,600
450W SXGA+ 11,000 12,200 12,800
450W WUXGA 10,900 12,100 12,700
350W 1080p
370W8500 9500 10,500
350W SXGA+
8415 9500 11,000
350W WUXGA 8500 9500 10,500
350W WXGA 8000 9000 10,500
200W 1080p
200W 4850 5700 6700
200W SXGA+ 5100 6000 7000
200W WUXGA 4850 5700 6700
200W WXGA
4850 5600 6600
Table 7.1 DLV Models Only
PROJECTOR MODELLAMPBRIGHTNESS RANGE
POWERMINIMUMNOMINALMAXIMUM
DLV1920-DL
150W2500 2750 3000
DLV1400-DL 2500 2750 3000
NOTES: 1) DLV models are artificially brightness limited using the built-in iris and lamp power is restricted to 
150W only. 2) DLV operation permitted only in dual lamp mode. 
						

							7-2M Series User Manual020-100009-07 Rev. 1 (07-2012)
Section 7: Specifications
7.1.3 Contrast
7.1.4 Luminance Uniformity
7.1.5 Color Uniformity
7.1.6 Color Primaries
7.1.7 Gamma
7.1.8 Grayscale/Color Resolution
ANSI: 16 pt. checker pattern on black screen 650:1 typical
Full field: 9 pt. average ON/OFF with background light 
subtraction2500:1 typical (full open aperture) 1080p
2100:1 typical (full open aperture) SXGA+
2100:1 typical (full open aperture) WUXGA
2100:1 typical (full open aperture) WXGA
Dynamic (available for non-DLV models) 10000: 1 typical (with dynamic aperture)
Dual lamp Full white ANSI 13-pt. (w/o electronic corr.) +15%, -25%
Single lamp Full white ANSI 13-pt. (w/o electronic corr.) +25%, -35%
Full white ANSI 13-pt. (w/ electronic corr.) +5%. -5%
Full black ANSI 13-pt. Negative uniformity shall be between -35% 
and 0% and positive uniformity shall be 
between 0% and +35%.
Full white ANSI 13-pt.   ±0.005 cluster on u’, v’, chart (CIE 1976)
Full black ANSI 13-pt.   ±0.075 cluster on u’, v’, chart (CIE 1976)
ANSI 9 POINT MEASUREMENT (WITHOUT YNF)XY
Red 0.665 ± 0.025 0.335 ± 0.025
Green 0.343 ± 0.040 0.640 ± 0.040
Blue 0.145 ± 0.020 0.050 ± 0.025
White 0.300 ± 0.050 0.300 ± 0.050
ANSI 9 POINT MEASUREMENT 
(WITH YNF)XY
Red 0.670 ± 0.025 0.330 ± 0.025
Green 0.300 ± 0.040 0.673 ± 0.040
Blue 0.148 ± 0.020 0.045 ± 0.025
Default Gamma (all points from 10 to 90 IRE)  2.2 + linear segment
Adjustable Gamma range 1.0 to 3.0
Resolution  10 bits (non-linear) min. (Gamma encoded) 
						

							Section 7: Specifications
M Series User Manual7-3020-100009-07 Rev. 1 (07-2012)
7.1.9 Color Temperature
7.1.10Convergence
Convergence zones A, B, C are as defined in Figure 2. Zone A has a diameter ¼ of the image height. Zone B 
has a diameter of full image height. All specified convergence errors are between any two colors after a 
minimum warm-up of 30 minutes. 
Convergence is specified with a 1.4-1.8 HD lens (part number 118-100112-01) in the 1.4:1 position with zero 
offset. Bore-sight alignment must be adjusted for zero angular error. (Note: convergence error includes the 
effects of lateral color in the projection lens. Measurements must be done on horizontal and vertical test pattern 
lines that intersect the center of the image).
White Default CCT (without YNF) 7700 K ±2000 K 350W, 450W Lamp
8900 K ±2000 K 200W Lamp
White YNF CCT (with YNF activation, electronically 
corrected)6500 K ±1000 K 
Range of Adjustment  3200 K - 9300 K
Tracking (deviation from normal over full range from 10 
to 100 IRE)±500 K max
Stability (during rated lamp life) ±500 K max
MEASUREMENT AREAMAXIMUM CONVERGENCE ERROR (PIX-
ELS)
Zone A 1/4 
Zone B 1/2 
Zone C 3/4 
(Figure applicable to both 1080p and SXGA+) 
						

							7-4M Series User Manual020-100009-07 Rev. 1 (07-2012)
Section 7: Specifications
7.1.11Blemishes
Blemishes are to be observed at 1 full screen height distance from the image for a period of 30 seconds. Screen 
size: 10 foot wide for 350W models, 8 foot wide for 200W models. Blemishes are defined as per TI 
Specification 2506811.
7.1.12Pixel Defects
7.1.13Image Artifacts
7.1.14Picture Centering (with 1.4-1.8:1 HD lens)
7.2 Feature Set
7.2.1 Airflow 
7.2.2 Air Filters (Optional)
Red screen No blemishes
Green screen No blemishes
Blue screen No blemishes
White screen No blemishes
Black screen No blemishes
Red  0 bright, 1 dark
Green 0 bright, 0 dark
Blue  0 bright, 2 dark non-adjacent
Evaluate on multi-burst or fine grid test pattern  No visible artifacts with observer at 1 full screen 
height from image 
1080p centering error  ±5% of vertical offset (±32 pixels)
SXGA+ centering error ±5% of vertical offset (±26 pixels)
WUXGA centering error ±5.5% of vertical offset (±32 pixels)
WXGA centering error ±5% of vertical offset (±26 pixels)
Air intakes         Right side of projector
Air exhaust  Hot lamp exhaust: rear of projector
Cool light engine exhaust: left side of projector
Filter media types       Coarse foam filter
Fog filter
Filter access Service-interchangeable via access panel 
						

							Section 7: Specifications
M Series User Manual7-5020-100009-07 Rev. 1 (07-2012)
7.2.3 Dust Sealing
7.2.4 ILS (Intelligent Lens System)
7.2.5 Projection Lens Compatibility
Dust sealed DMDs         Gasket sealed
Dust sealed illumination system  Sealed from lamp input to entrance face of prism 
when lamps are installed
Motorized lenses and lens mount with position encoding        Zoom, focus, horizontal and vertical offsets
Accuracy ±2 pixel
Manual control 1/3 pixel fine movement control per button press on 
any applicable User Interface (e.g., remote).
Calibration 
User Configurable Calibration ModesAutomatic calibration on lens change detection
Automatic calibration on power-up
Manual calibration
Calibration time < 10 secs when required
Bore sight 3-point +- 4 degrees adjustment and lockable with-
out removing covers
Travel time stop to stop
Zoom and Focus 10 sec nominal (depends on lens type)
Offsets 5 sec (nominal (depends on lens type)
Manual Lens Movement Manual over-ride permissible for zoom and focus
Lens type Reverse Telocentric Internal-focus
Motorized zoom and focus with position feedback
NOTE: Calculated Throw distance values are subject to a ±5% lens tolerance 
Table 7.2 Lens Throw Ratio
THROW RATIO
LENS DESCRIPTIONPART 
NUMBERWXGASXGA+HDWUXGA
FIXEDLens ILS 0.73:1SX+/0.67:1HD 118-100110-XX 0.75 0.73 0.67 0.67
Lens ILS 1.2SX+/1.1HD  118-100117-XX 1.23 1.2 1.1 1.1
ZOOMLens ILS 1.25-1.6SX+/1.16-1.49HD 118-100111-XX 1.28-1.64 1.25-1.6 1.16-1.49 1.16-1.49
Lens ILS 1.5-2.0SX+/1.4-1.8HD 118-100112-XX 1.54-2.05 1.5-2.0 1.4-1.8 1.4-1.8
Lens ILS 2.0-2.8SX+/1.8-2.6HD 118-100113-XX 2.05-2.87 2.0-2.8 1.8-2.6 1.8-2.6
Lens ILS 2.8-4.5SX+/2.6-4.1HD 118-100114-XX 2.87-4.61 2.8-4.5 2.6-4.1 2.6-4.1
Lens ILS 4.5-7.5SX+/4.1-6.9HD  118-100115-XX 4.61-7.69 4.5-7.5 4.1-6.9 4.1-6.9
Lens ILS 7.5-11.2SX+/6.9-10.4HD 118-100116-XX 7.69-11.48 7.5-11.2 6.9-10.4 6.9-10.4 
						

							7-6M Series User Manual020-100009-07 Rev. 1 (07-2012)
Section 7: Specifications
7.2.6 Dynamic Iris 
7.2.7 Automatic Fans
7.2.8 Automatic Color Filtering
7.2.9 Constant Lamp Output Management
7.2.10Shutter 
7.2.11Lamps
Motorized iris with position feedback        Scene controlled motorized iris automatically 
adjusts to image content
Max frequency open-close-open 20 Hz
Sound level Within ambient noise level of projector
Configurable per channel
Temperature sensitive fan speed control Fans automatically adjust to required speed to main-
tain projector at proper operating range as function 
of outside ambient temperature
Standby All fans are off when projector is in standby and not 
running active loop-through on a Twin HDMI 
option card
Temperature range for variable fan speed  5 to 40°C (41 to 104°F)
Transition steps Smooth speed transitions with no abrupt audible 
changes
Motorized Yellow Notch Filter  User selectable optical color switch (in or out) to 
enhance color space
Configurable per channel
Only available on HD and WU units.
LiteLOC        Automatically adjusts lamp output to maintain con-
stant lumens setting within operating range of lamp.
Open Light transmitted to projection lens
Closed All light blocked - no light on screen
Activation Operation in less than 0.25 seconds. 
Dual Mercury lamp system        Lamps are accessed from side of projector
Lamps are individually swappable while the projec-
tor is running