Philips Laserfax 935 User Manual

							Service31
EN
10Wait until INSERTCARD appears on the display.
Push the Plug’n’Print card of the new toner cartridge
into the opening on the left side next to the paper tray,
with the contacts facing to the left.
11It may take a moment to update the cartridge. When
the process is completed, the following appears on the
display: 
ACTION COMPLETED / EJECT CARD.
12Pull the Plug’n’Print card out of the device.
Restart the Recharging Process
1Press OK, 62 and OK.
2Using [ select 
NEW BLACK.
3Confirm with OK.
4Using [ select 
YES. After a short time, the device will
ask you to insert the Plug’n’Print card.
Toner Level Memory 3
Displaying the Toner LevelToner Level Memory 2
1Press OK, 62 and OK.
2Select with [
CART CAPACITY.
3Confirm with OK. The toner level of the toner car-
tridge is indicated by a percentile value between 100
percent (full) and 0 percent (empty).
Fixing a Paper JamIntroductionYour device is equipped with sensors that quickly recognise
a paper or document jam. If trouble of this sort arises, the
feeding of the printer paper or document is stopped imme-
diately.
1Open the cover by taking hold of both document
guides and tipping the cover backward.
2It is possible that you will have to remove the toner car-
tridge in order to reach the paper. Should the error message 
UNREADABLECARDappear on the display, you may have inserted the
Plug’n’Print card incorrectly. The contacts must
face to the left as you insert the card into the de-
vice.
You can interrupt the recharging process at any
time, by pressing j. However, the toner level
memory must be updated for each new toner car-
tridge.
If the toner level of the cartridge is low, then every
time you open and close the cover, the following
question will appears on the display:
BLACK=NEW?. If you have not installed a new car-
tridge, press j. If you have installed a new cartridge,
press OK and follow the description set forth above.
Whenever you insert a new toner cartridge, you must
update the toner level memory of your device with
the Plug’n’Print card that is included with the new
cartridge. Your device registers the extent of toner us-
age for every print-out and calculates the toner level
of the cartridge based on this. The indicated toner
level is only meaningful if you update each new toner
cartridge with the Plug’n’Print card that is provided
with the cartridge.
Carefully remove the toner cartridge from the de-
vice so that no toner dust spills out. Take care
where you place the toner cartridge, escaping ton-
er dust may soil the surface.
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							32Philips LPF 920 · 925 · 935 · 940
EN
3Carefully pull out the paper.
4Reinsert the toner cartridge and close the cover. Make
sure that the cover snaps securely into position on both
sides.
Fixing a Document JamIntroductionIf a document jam should occur in the front area: 
1Lift the panel upwards until it snaps into position.
2Carefully pull the paper or document forwards until it
is released.
3Close the panel.
CleaningCleaning
Fax Cleaning Sheets
1Lift the panel upwards until it snaps into position.
2Wipe the scanner glass with a soft, dry and lint-free
cloth behind the rollers for the paper guide.
3Close the panel.
Power CyclingPower CyclingIf a problem occurs that cannot be corrected with the in-
structions in this user manual (see also the help below), fol-
low the steps given here.
1Pull out the power plug.
2Wait at least ten seconds, then plug the power plug
back into the socket.
3If the problems repeats, please contact our technical
customer service or your retailer. Follow the instruc-
tions on the display. In case of a paper jam, do not forcefully remove
the paper, but rather pull it gently out of the de-
vice and throw it away carefully. It is possible that
the toner may not be completely set on the print-
out, and toner dust could be released into the air.
Do not inhale the released toner dust. Remove
the toner dust from clothing or objects with cold
water; hot water would only cause the toner to
set.
If the toner level of the cartridge is low, then every
time you open and close the cover, the following
question will appears on the display:BLACK=NEW?. If you have not installed a new
cartridge, press j. Whenever you have installed
a new toner cartridge, press OK, and update the
toner level memory (also see chapter Changing
the Toner Cartridge, page 30).
Unplug the device from the power socket before
cleaning it. Use a soft, lint-free cloth. Never use liq-
uid or easily flammable cleansers (sprays, abrasives,
polishes, alcohol, etc.). Do not allow any moisture to
reach the interior of the device.
Special fax cleaning sheets are available as accessories
from our call centre. Insert a sheet into the document
feeder. Press j; the page is ejected. Repeat this proc-
ess at a few times.
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							Service33
EN
 
 
 
Problems with Faxing 
No fax transmission
No dial tone when lifting the headsetCheck the installation of the device. Check that the device
is connected to the mains voltage.
Connect the telephone cable to the socket marked LINE.
Insert the telephone plug into your PTT line socket.
If possible test your device in another telephone line before
you contact technical customer services.
Follow the instructions on the display.
Fax transmissions are constantly interrupted. Try to send the fax manually:
Press μ and dial the number. If the recipient is using an an-
swering machine, wait until you hear a whistling tone. Press o.
It is possible that the recipient's device is not ready to re-
ceive.
Fax transmission to a fax number is not possible. Call the number and check whether the number is a fax
number and whether the connected fax device is ready to
receive (whistling tone or silence). You can eavesdrop while
the connection is establish (page 14).
Faxes sent are of poor quality. Modify the resolution.
Test the device by making a copy of the document. If the de-
vice is in order, the device of the recipient might be defective.
Test the scanner by printing the functions list (press ¨, 1
and OK). If the function list is printed perfectly, it is pos-
sible the scanner is dirty or defective. Clean the scanner.
No fax reception Check whether the manual fax reception mode is set. The
device will not receive faxes on its own (page 28).
You hear a whistling tone or silence in the handset. The call is a fax. Press o on the device. Press *5 on
the additional telephone. Hang up.
Problems with Printing 
No printing
Printing is interrupted.Paper or document jam, no paper or toner cartridge.
Follow the instructions on the display.
Copy is blank or the recipient has received a blank sheet Insert the documents face down into the document feeder.
The device produces white lines when printing. Clean the toner drum with a soft cloth.
Clean the scanner (also see chapter Cleaning, page 32).
The device produces black lines when printing. The toner cartridge is damaged and must be replaced. Use
only original consumable materials. 
The device makes a noise during printing. The toner cartridge is almost empty and must be replaced.
Use only original consumable materials.
Received faxes and copies are too light. The sender’s device is not set optimally.
If the copy is also too light the toner is almost all gone and
must be replaced. Use only original consumable materials.
Problems with the PC 
Message on the PC: No connection to the printer Check the installation of the device. Check whether the
USB cable is connected and the Companion Suite LL
software is installed on to the PC.
Check whether the device is installed in the printer menu
of the PC as Laser Printer Scanner.
It is possible that a firewall or anti-virus programme in-
stalled is disrupting the connection to the device.
Message on the PC: Check the printer The toner cartridge is almost empty and must be replaced.
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							34Philips LPF 920 · 925 · 935 · 940
EN
13 Glossary
Additional DevicesYou can connect additional devices to your device, such as
answering machines, telephones, charge meters and com-
puter modems; these can be connected either in series or in
parallel. Parallel connection means that the devices are
connected to another telephone socket of the same line. If
you connect the devices to the external socket of your de-
vice, they are connected in series. The fax switch of your
device can control and regulate only devices connected in
series.
Broadcastingsee Sending to Multiple Recipients
Call-by-CallSelection of the telephone service provider for each tele-
phone call. It is possible to place telephone calls through
different private service providers. By placing prefixes in
front of the actual telephone number, one can choose a dif-
ferent service provider for each telephone call without en-
tering into a firm contract relationship.
Caller ListThe numbers of the last callers are stored in the caller list.
This function requires that the caller identification func-
tion be enabled for your PTT line and that the caller not
suppress the transmission of his or her telephone number
(see Calling Line Identification).
Calling Line Identification (CLIP)There are two types of Calling Line Identification Presen-
tation (CLIP). If someone calls you, your device will show
the caller’s telephone number on the display. If another
caller places a call to you while you are having a telephone
conversation, you will hear a tone. Your telephone compa-
ny must offer both services and must enable them for your
PTT line. The transmission of your telephone number can
be turned on and off temporarily or it can be turned off
permanently (Calling Line Identification Restriction,
CLIR).
CCITTComite Consultatif International Téléphonique et Télé-
graphique (predecessor of ITU)
CEConformité Européenne
Chain Diallingsee Combining Numbers
Chain DiallingBefore the dialling process begins, you can freely combine
and edit telephone book entries, manually entered digits,
numbers from the redial list or numbers from the caller list.
For example, if you have saved the telephone number pre-
fix of an inexpensive telephone service-provider (see Call-
by-Call) as a telephone book entry, select this entry and
manually enter the desired telephone number or select an-
other number from the telephone book, the redial list or
the caller list.
CLIPCalling Line Identification Presentation (see Calling Line
Identification)
CLIRCalling Line Identification Restriction (see Calling Line
Identification)
CNGCalling Signal (see Fax Signal)
Dialling PauseLong-distance numbers or telephone numbers with sub-
addresses/extensions sometimes require the insertion of a
dialling pause to prevent the dialling from occurring too
quickly and resulting in a loss of the connection. The sec-
ond part of the number is dialled only after a short pause.
Direct-Dial NumberNumber used to directly dial a specific extension of a pri-
vate branch exchange.
DTMFDual Tone Multi Frequency (see Tone Dialling)
Dual Tone Multi-Frequency (DTMF)see Tone Dialling
EasylinkThe Easylink function offers you additional options for
managing external devices that are connected to the same
telephone line as your device (starting fax reception, taking
over the line, see Additional Devices). To use this function,
additional telephones must be set to tone dialling (DTMF
tones).
ECMError Correction Mode
EncodingThe data of your fax transmission are encoded and com-
pressed for the transmission. The minimum standard is
MH (Modified Huffmann). Better encoding methods are
MR (Modified Read) or MMR (Modified Modified
Read).
Energy Saving ModeThe device is normally in the energy save mode. Whenever
you receive a fax or if you would like to print or make a
copy, your device will automatically switch back into oper-
ating mode (see Warm-Up Phase).
Error Correction Mode (ECM) The ECM method reduces transmission errors that result,
for example, from bad telephone lines, thereby reducing
the duration of transmissions. Both of the connected fax
machines must support ECM.
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							Glossary35
EN Fax Groups
Fax machines are classified in terms of internationally
standardised fax groups based on their transfer type and
speed. Connections between two devices of different
groups is possible; the lowest common transfer rate is se-
lected. The determination of the speed takes place during
the handshake (see Handshake). Fax groups 1 to 3 are an-
alogue fax machines. Nowadays, groups 1 and 2 are hardly
to be found any longer; fax machines of group 3—which
have a transfer speed that ranges from 9,600 to
33,600¦bps—are currently most standard. Group 4 fax ma-
chines are digital devices that function exclusively on
ISDN systems. They have a maximum transfer speed of
64,000¦bps.
Fax PollingWith active fax polling, one can retrieve a document from
another fax machine. For fax polling from a larger compa-
ny offering several polling services, you can also enter sub-
addresses / direct-dial numbers. In order to do this, you
must insert a dialling pause between the fax number and
the sub-address (see Dialling Pause).
Fax Signal, CNG Tone (= Calling Signal)The tone that a fax machine sends out to announce a fax
transmission. When the CNG tone occurs, the fax switch
of the device recognises an incoming fax call and starts the
fax reception.
Fax SwitchThe fax switch checks incoming telephone calls and con-
trols the ringing behaviour of the fax machine. According
to the selected mode, fax transmissions will be received ei-
ther automatically or manually.
HandshakeThe handshake is the initial and final phase of a fax trans-
mission. After establishing of the connection, fax machines
check the group affiliation and features such as size com-
pression or grey tones. After the fax transmission has been
completed and before the connection is terminated, the re-
ceiving device confirms receipt of the transmission (see Fax
Groups).
Hard modemThe hard modem is a fixed, built-in modem. In contrast to
the soft modem, its features and functions are fixed and
thus cannot be changed (see Soft Modem, see Modem).
ISDNIntegrated Services Digital Network
ITUInternational Telecommunications Union (UN organisa-
tion)
JournalThe journal contains information pertaining to the last tel-
ephone calls as well as to sent and received faxes and SMS
messages. The journal can be printed out manually or the
machine can be set to dispense automatic print-outs at spe-
cific times.
LCDLiquid Crystal Display
LEDLED: Light Emitting Diode
MemoryIf there is no paper or toner in your device, the device will
store incoming fax transmissions in its memory. SMS mes-
sages are stored in the SMS memory.
MHModified Huffmann (encoding process for faxes, see En-
coding)
MHCModified Huffmann Code (encoding process for faxes, see
Encoding)
MMRModified Modified Read (encoding process for faxes, see
Encoding)
ModemA modem converts digital computer signals into acoustic
signals and vice versa. Analogue telephone lines transfer
only acoustic signals, not digital signals (see Hard Modem,
see Soft Modem).
MRModified Read (encoding process for faxes, see Encoding)
MRCModified Read Code (encoding process for faxes, see En-
coding)
Outside Line Access CodeThe outside line access code is the number or letter that
must be dialled before the actual telephone number on a
telephone of a private branch exchange in order to estab-
lish a connection to the public telephone network (see Pri-
vate Branch Exchange).
PABX/PBXPrivate Automatic Branch Exchange
Parallel Connectionsee Additional Devices
Plug’n’Print CardSmart card used to set the toner level memory to full after
installing new toner cartridges.
Pollingsee Fax Polling
Private Branch ExchangePrivate branch exchanges are common in larger compa-
nies. Even private ISDN systems can be branch exchanges.
To establish a connection to the public telephone network
from a private branch exchange, one must dial a number
or press a key before the actual telephone number; in most
cases this is zero (see Outside Line Access Code).
PSTNPublic Switched Telephone Network
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							36Philips LPF 920 · 925 · 935 · 940
ENPulse dialling
A dialling process that is used in older telephone networks.
You hear a clicking for each number dialled (see Tone Di-
alling).
RAMRandom Access Memory
ResolutionNumber of dots per inch (dpi). For sending and receiving
faxes, the resolution options available are Normal, Fine,
SFine and Photo. For copying, the available resolutions are
Fast, Quality and Photo. The higher the resolution, the
longer it takes to complete the transmission.
RJ-11Registered Jack 11 (also called Western plug, standardised
telephone plug)
ScanningThe reading of a document into the fax memory or into
the computer in order to send it, copy it or edit it.
Sender Identification (= Header)The telephone number and name of the sender as well as
the date and time of the fax transmission appear in the up-
per margin of each received fax.
Sending to Multiple Recipients (= Broadcast-
ing)
With this function, you can send a fax or an SMS message
to multiple recipients.
Serial Connectionsee Additional Devices
SMSShort Message Service
soft modemThe device does not contain a fixed, built-in modem. A
program executes the modem function on demand and ac-
cesses the device memory (RAM). The features and func-
tions of the soft modem can be modified by altering the
software (see Hard Modem, see Modem).
Tone Dialling (= Dual Tone Multi-Frequency)In many countries, tone dialling has replaced pulse dial-
ling, in which each number was sent as a corresponding
number of pulses. With tone dialling, a specific tone is as-
signed to each key (referred to as DTMF tones).
Toner Level MemoryUpdate the toner level memory of your device with the
Plug’n’Print card that is included with each new toner car-
tridge. Your device registers the extent of toner used for
every print-out and calculates the toner level of the toner
cartridge on that basis. The indicated toner level is only
meaningful if you update each new toner cartridge with
the Plug’n’Print card that is provided with the cartridge.
Transfer SpeedCCITT/ITU has published international standards for the
transmission of data over telephone lines. All short names
begin with V, so these are also referred to as V standards.
The most important transmission speeds for fax transmis-
sions are: V.17—7.200 to 14.400 bps, V.21—max. 300
bps, V.22—max. 1.200 bps, V.22 bis—max. 2.400 bps,
V.27 ter—max. 4.800 bps, V.29—max. 9.600 bps, V.32
bis—max. 14.400 bps, V.34—max. 33.600 bps
TWAIN(Tool Without an Interesting Name) With the TWAIN
scanner driver you can access the device and scan docu-
ments from any application which supports this standard. 
USBUniversal Serial Bus (computer port)
Warm-Up PhaseNormally, the device is in the energy saving mode (see En-
e r g y  S a v i n g  M o d e ) .  I n  t h e  w arm-up phase, the device heats
up the printing unit until it has reached the necessary op-
erating temperature, after which the copy or fax can be
printed out.
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							Appendix37
EN
14 Appendix
Technical DataDimensionsDimensions (L¦×¦H¦×¦W) ................... 370¦×¦200¦×¦330¦mmWeightWeight .................................................................7,25¦kgPower SupplyPower Supply ......................... 220¦–¦240¦V¦~ / 50¦–¦60¦HzPower ConsumptionPower ConsumptionStand-by modeStand-by mode ............................................... 
						

							38Philips LPF 920 · 925 · 935 · 940
EN
Apart from all legal obligatory rules, Sagem Communica-
tions, do not give any Guarantee, either implicit or explicit
which is not set force in the present section, and could not
be hold responsible for any direct or indirect, material or
immaterial damage, in or out of the frame of the present
guarantee.
If any provision of this guarantee shall be held to be in
whole or in part invalid or illegal due to an obligatory rule
applicable to consumers pursuant to their national legisla-
tion, such invalidity or illegality shall not impair or affect
the remaining provisions or parts of this guarantee.
This guarantee does not affect the Customer statutory
rights.
B) Exclusions From Guarantee 
Sagem Communications shall have no liability under the
guarantee in respect of: 
•) Damage, defects, breakdown or malfunction due to one
or more of the following:
– Failure to properly follow the installation process and in-
structions for use 
– An external cause to the equipment (including but not
limited to: lightening, fire, shock, vandalism, inappropri-
ate conditions of electrical network or water damage of any
nature)
– Modifications made without the written approval of
Sagem Communications
– Unsuitable operating conditions, particularly of temper-
ature and humidity
– Repair or maintenance of the equipment by persons not
authorized by Sagem Communications
•) Wear and tear from normal daily use of the equipment
and its accessories 
•) Damage due to insufficient or bad packaging of equip-
ment when returned to Sagem Communications
•) Usage of new versions of software without previous ap-
proval of Sagem Communications 
•) Work on any equipment or software modified or added
without the prior written consent of Sagem Communica-
tions 
•) Malfunctions not resulting from the Equipment or from
software installed in user workstations for the purpose of
use of the equipment.
Communication problems related to an unsuitable envi-
ronment including:
– Problems related to access and/or connection to the In-
ternet such as interruptions by access networks or malfunc-
tion of the line used by the subscriber or his correspondent
– Transmission faults (for example poor geographical cov-
erage by radio transmitters, interference or poor line qual-
ity)
– The local network fault (wiring, servers, workstations) or
the failure of the transmission network (such as but not
limited to interferences, fault or poor quality of the net-
work)
– Modification of the parameters of the cellular network
carried out after the sale of the Product•) The normal servicing (as defined in the user guide sup-
plied with the equipment) as w ell a s  ma lf unct i onin g  due  t o
servicing not being carried out. Servicing costs are in any
event always borne by the customer. 
•) Malfunctions resulting from the usage of products, con-
sumables or accessories not compatibles with the equip-
ment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guar-
antee period, the customer must ask the Authorized Sagem
Communications Repair Centre for a cost estimation.
The repair and delivery costs will be invoiced to the cus-
tomer.
The foregoing shall apply unless otherwise agreed in writ-
ing with the customer and only for the the United King-
dom.
Helpdesk: 08 71 - 075 07 11
The CE symbol confirms conformity with the EU direc-
tives that apply to the device.
Declaration of Conformity (DoC)
Hereby, Sagem Communications Austria GmbH
declares that this LPF¦920, LPF¦925, LPF¦935,
LPF¦940 is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
WWWYou can find the complete Declaration of Conformity on
our website www.sagem-ca.at/doc
Energy Star 2007
Energy Star
As a participant in the ENERGY STAR programme,
Sagem Communications Austria GmbH has made sure
that this machine complies with the ENERGY STAR re-
quirements.
EnvironmentEnvironment: Respect of environment is a key objective
of Sagem. Sagem uses environmentally friendly processes
to run its operations and has chosen to integrate strong en-
vironmental constraints in the full lifecycle of its products
including manufacturing, product use and end of life.
Recycling
Packaging: To facilitate packaging recycling, please con-
form to your local selective recycling rules.
Batteries: Old batteries have to be deposited in designat-
ed collection areas.
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							Appendix39
EN
WEEE
Product: The crossed out dustbin logo on your product
signifies it is classified as Electrical and Electronic Equip-
ment covered by special disposal regulations.
To enforce recycling, recovery of The Waste Electrical and
Electronic Equipment (WEEE) and to protect the envi-
ronment and human health, European regulations requires
that you selectively collect waste equipment using one of
the following options:
• Your retailer will take your equipment back if you are
buying a replacement product.
• Waste equipment can also be deposited in designated col-
lection areas.
This user manual was printed on recycled paper bleached
without chlorine. This satisfies the highest standards for
low environmental impact. The cardboard packaging used
and the packaging inserts of paper and cardboard can be
disposed of as waste paper. The plastic foil may be submit-
ted for recycling or disposed of with waste not intended for
recycling, depending on the requirements in your country.
Trademarks: The references mentioned in this manual
are trademarks of the respective companies. The lack of the
symbols ® and ™ does not justify the assumption that these
dedicated terms are free trademarks. Other product names
used herein are for identification purposes only and may be
trademarks of their respective owners. Sagem disclaims any
and all rights in those marks.
The reproduction of certain documents (e.g. by scanning,
printing, copying) is prohibited in many countries. The
list of such documents below is not intended to be com-
plete, it only offers a general overview. In case of doubt,
consult your legal advisor.
· Passports (personal identification)
· Entrance and exit visa papers (immigration papers)
· Military service documents
· Bank notes, travel checks, payment orders
· Postage stamps, tax stamps (stamped or unstamped)
· Loan papers, certificates of deposit, bonds
· Documents protected by copyright
Follow the statutory regulations of your country with re-
gard to the legal validity of fax transmissions –  particularly
in connection with the validity of signatures, meeting de-
livery deadlines or disadvantages resulting from the loss of
quality in the transmission, etc.
Take care to maintain the statutory regulations of your
country regarding telecommunications secrecy and data
privacy.
This product is intended for use on an analogue public tel-
ecommunications network (PSTN) and in the country
specified on the packaging. Use in other countries can re-
sult in faulty functioning.
For more information, please contact the technical service
centre for your country. Should problems arise during use
of your machine, please contact your retailer first.Neither Sagem nor its affiliates shall be liable to the pur-
chaser of this product or third parties for damages, losses,
costs, or expenses incurred by the purchaser or third parties
as a result of accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this
product, or failure to strictly comply with Sagem operating
and maintenance instructions.
Sagem shall not be liable for any damages or problems aris-
ing from the use of any options or any consumable mate-
rials other than those designated as original Sagem prod-
ucts or Sagem approved products.
Sagem shall not be held liable for any damage resulting
from electromagnetic interference that occurs from the use
of any interface cables other than those designated as
Sagem products.
All rights reserved. No part of this publication may be re-
produced, stored in a retrieval system or transmitted in any
form or by any means, electronic, mechanical, photocopy-
ing, recording, or otherwise, without the prior written per-
mission of Sagem. The information contained herein is de-
signed only for use with this product. Sagem is not respon-
sible, if this information is applied to other devices.
This user manual is a document that does not represent a
contract.
Errors, printing errors and changes are reserved.
Copyright © 2008 Sagem Communications Austria
GmbH
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							SAGEM COMMUNICATIONSPrinting Terminals
Headquarters : Le Ponant de Paris
27, rue Leblanc · 75015 Paris · FRANCE
Tél. : +33 1 58 11 77 00 · Fax : +33 1 58 11 77 77
www.sagem-communications.com
Limited company · Capital  167.038.185 Euros · 440 294 510 RCS
 PARISLPF 920 · 925 · 935 · 940
GB · INT
253105544-B
PHILIPS and the PHILIPS’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. 
and are used by SAGEM COMMUNICATIONS under license from Koninklijke Philips Electronics N.V.
Customer InformationIntroduction 1As part of our continuing quest for total customer satisfaction, all of our products
are made with ease-of-use and reliability in mind.
Introduction 2In your user manual you will find all the information required to use your ma-
chine. If, after consulting your user manual, you still require assistance, you
should contact our Call Centre. Our personnel are highly trained specialists who
can ensure that you receive the maximum benefit from your product.
Introduction 3We can assist your more quickly if you do not call us from the machine, rather
an external telephone. Keep a printout of the settings as well as the serial number
of the machine handy. The serial number can be found on the type label.
PC ConnectionShould problems with the PC connection arise, have the following information
to hand when you contact technical customer services: hardware configuration of
your computer, operating system installed and security programmes used (anti-
virus programmes, firewall). Then we can help you more quickly.
United Kingdom
Telephone: 08 71 - 075 07 11 (0,10¦£/minute)
Fax: 08 70 - 124 02 02
Introduction 1You can order original accessories from our homepage or—in some countries (see
below)—per telephone on our toll-free number.
Introduction 2Use only original consumable materials. The warrantee does not cover damages
to the device resulting from other consumables.
United Kingdom
Telephone: 0800 - 358 08 07
E-MailE-Mail: [email protected]: www.sagem-communications.com
We hope that you will enjoy using your new product!
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