Philips Bdl3221v User Manual

							
Troubleshooting
Shaky/Jittery VideoWavy picture or 
fine movementl     Auto adjust image through Menu -> Image 
Setting -> Auto Adjust
l     Adjust Phase and Clock controls via OSD 
l     Perform the LCD Monitor TV factory reset (via 
Menu -> Factory Reset -> All Settings) 
l     Check environmental factors 
l     Relocate and test in other room
Missing Pixels LCD screen has 
spots
l     Cycle power on-off 
l     These are pixels that are permanently off and 
is a natural defect that occurs in LCD 
technology
Stuck-on Pixels LCD screen has 
bright spots
l     Cycle power on-off 
l     These are pixels that are permanently on and 
is a natural defect that occurs in LCD 
technology
Brightness Problems Picture too dim or 
too bright
l     Perform the LCD Monitor TV factory reset (via 
Menu -> Factory Reset -> All Settings) 
l     Auto adjust image through Menu -> Image 
Setting -> Auto Adjust
l     Adjust brightness & contrast controls 
 Note: When operating in DVI mode, the 
contrast adjustment is not available.
Geometric Distortion Screen not 
centered correctly
l     Perform the LCD Monitor TV reset on 
Position Settings Only 
l     Auto adjust image through Menu -> Image 
Setting -> Auto Adjust
l     Adjust the centering controls 
l     Ensure the LCD Monitor TV is in proper video 
mode
 Note: When operating in DVI mode, the 
positioning adjustments are not 
available.
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Troubleshooting
Horizontal/Vertical 
LinesScreen has one or 
more linesl     Perform the LCD Monitor TV reset 
l     Auto adjust image through Menu -> Image 
Setting -> Auto Adjust
l     Adjust Phase and Clock controls via OSD
l     Check for bent or broken pins in the video 
cable connector
Note: When operating in DVI mode, the 
Pixel Clock and Phase adjustments are 
not available.
Sync Problems Screen is 
scrambled or 
appears torn
l     Perform the LCD Monitor TV reset 
l     Push Auto Adjust button 
l     Adjust Phase and Clock controls via OSD
l     Check for bent or broken pins 
l     Boot up in the safe mode
LCD Scratched Screen has 
scratches or 
smudges
l     Turn the LCD Monitor TV off and clean the 
screen 
Safety Related 
Issues Visible signs of 
smoke or sparks
l     Do not perform any troubleshooting steps 
l     The LCD Monitor TV needs to be replaced
Intermittent Problems The LCD Monitor 
TV malfunctions 
on & off
l     Ensure the LCD Monitor TV is in proper video 
mode 
l     Ensure video cable connection between 
computer and the LCD monitor TV is secured 
l     Perform the LCD Monitor TV factory reset (via 
Menu -> Factory Reset -> All Settings) 
l     Perform the LCD Monitor TV self-test feature 
check to determine if the intermittent problem 
occurs in self-test mode
TV and Audio Problems
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Troubleshooting
Poor TV signal 
receptionAbnormal picture 
seen from the 
screen
l     The proximity of mountains or high buildings 
may be responsible for ghost pictures, 
echoing or shadows. In this case, try manually 
adjusting your pictures: see fine tuning or 
adjust the direction of the outside aerial.
No TV picture No picture when 
TV input was 
selected
l     Have you connected the aerial socket 
properly? Have you chosen the right system? 
Poorly connected SCART cables or aerial 
sockets are often the cause of picture or 
sound problems (sometimes the connectors 
can become half disconnected if the LCD 
Monitor TV set is moved or turned). Check all 
connections.
No sound No sound output 
when a program 
with sound was 
playing
l     Ensure that the audio cables are firmly 
connected to both the audio input connectors 
on your the LCD Monitor TV and audio output 
connectors on your PC or Video player.
l     If on certain TV channels you receive a 
picture but no sound, this means that you do 
not have the correct TV system. Modify the 
SYSTEM setting.
Video Problems
No Video
No signal indicator 
is displayed.
l     Check Video Input Selection
m     Composite: Yellow colored RCA jack
m     S-Video: Typically a round 4 pin jack
m     Component: Typically 3 RCA jacks of 
Green, Red and Blue. 
l     Make sure you did not plug the video cable to 
video output port behind the LCD monitor TV.
Low Quality DVD 
playback Picture not crisp 
and some color 
distortion
l     Check DVD connection
m     Composite gives good picture
m     S-Video gives better picture
m     Component gives best picture
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Troubleshooting
No soundSee video but no 
audio
l     Check if the LCD Monitor TV volume is turn 
off of muted.
l     Connect the audio cable securely.
l     Audio cable is connected incorrectly.
l     Verify that the audio source is selected 
correctly in the OSD.
Remote Control Problems
Remote control does 
not work properlyNo response from 
the LCD Monitor 
TV when remote 
is pressedl     Point the remote control directly at the remote 
sensor on the LCD Monitor TV.
l     Replace both batteries with new ones.
l     Make sure the remote control is not disabled 
(for disable/enable the remote control, please 
refer to the section of Remote Control).
Product Specific Problems
Screen image is too 
smallImage is centered 
on screen, but 
does not fill entire 
viewing areal     Perform the LCD Monitor TV factory reset (via 
Menu -> Factory Reset -> All Settings).
Cannot adjust the 
LCD Monitor TV with 
the buttons at the 
side of the unit OSD does not 
appear on the 
screen
l     Turn the LCD Monitor TV off and unplug the 
power cord and then plug back and power on.
For further assistance, refer to the Consumer Information Centers list and contact your local 
Philips distributor. RETURN TO TOP OF THE PAGE
OSD Warning Messages
A warning message may appear on the screen indicating the LCD Monitor TV\
 current status.
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Troubleshooting
When user sees this warning message, it means 
that the LCD Monitor TV is in adjustment process.
A warning message may appear on the screen 
indicating that the LCD Monitor TV is out of sync 
range. 
See Specifications for the Horizontal and Vertical 
frequency ranges addressable by this the LCD 
Monitor TV. Recommended mode is 1360 x 768 
@ 60Hz.
This message means that there is no video input 
signal.
The LCD Monitor TV is in a power saving mode 
(in PC mode). 
The main OSD menu is unlocked.
The main OSD menu is locked.
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Troubleshooting
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Regulatory Information
Regulatory Information
CE Declaration of Conformity • Display Power Management Signaling • Federal Communications 
Commission (FCC) Notice (U.S. Only) • Commission Federale de la Communication (FCC 
Declaration) • EN 55022 Compliance (Czech Republic Only) • VCCI Class 2 Notice (Japan Only) • 
MIC Notice (South Korea Only) • Polish Center for Testing and Certification Notice • North Europe 
(Nordic Countries) Information • BSMI Notice (Taiwan Only) • Ergonomie Hinweis (nur Deutschland) 
• Philips End-of-Life Disposal • Information for UK only • Waste Electrical and Electronic Equipment-
WEEE
Safety and Troubleshooting • Troubleshooting • Other Related Information • Frequently Asked 
Questions (FAQs)
CE Declaration of Conformity
Philips Consumer Electronics declare under our responsibility that the p\
roduct is in conformity with the 
following standards
- EN60950-1:2001 (Safety requirement of Information Technology Equipmen\
t)
- EN55022:1998 (Radio Disturbance requirement of Information Technology\
 Equipment) 
- EN55024:1998 (Immunity requirement of Information Technology Equipmen\
t) 
- EN61000-3-2:2000 (Limits for Harmonic Current Emission) 
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker) 
- EN55013:1990+A12+A13+A14 (Radio Disturbance requirement of Sound and \
Television Receivers and 
associated) 
- EN55020:1994+A12 (Immunity requirement of Sound and Television Receiv\
ers and associated) 
- IEC Guide 112:2000 ( Guide on the Safety of Multimedia Equipment) fo\
llowing provisions of directives 
applicable 
- 73/23/EEC (Low Voltage Directive) 
- 89/336/EEC (EMC Directive) 
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)
and is produced by a manufacturing organization on ISO9000 level. 
The product also comply with the following standards 
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Dis\
play) 
- ISO13406-2 (Ergonomic requirement for Flat panels) 
- GS EK1-2000 (GS specification) 
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual\
 Display) 
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields\
) 
- TCO99, TCO03 (Requirement for Environment Labelling of Ergonomics, En\
ergy, Ecology and Emission, 
TCO: Swedish Confederation of Professional Employees) for TCO versions
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Regulatory Information
 
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Display Power Management Signaling BDL3221V
This monitor is equipped with a function for saving energy which support\
s the VESA Display 
Power Management Signaling (DPMS) standard. This means that the monito\
r must be 
connected to a computer which supports VESA DPMS to fulfill the requirem\
ents in the NUTEK 
specification 803299/94. Time settings are adjusted from the system unit\
 by software.
NUTEKVESA StateLED IndicatorPower Consumption
Normal operation ONBlue100 W (typical)
Power Saving
Alternative 2
One step OFF(Sleep)
Amber < 5 W
 Switch OFF OFF< 3 W
We recommend you switch off the monitor when it is not in use for quite \
a long time.
 
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Federal Communications Commission (FCC) Notice (U.S. Only)
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Regulatory Information
This equipment has been tested and found to comply with the limits for a\
 Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are d\
esigned to 
provide reasonable protection against harmful interference in a resident\
ial 
installation. This equipment generates, uses and can radiate radio frequ\
ency energy 
and, if not installed and used in accordance with the instructions, may \
cause harmful 
interference to radio communications. However, there is no guarantee tha\
t 
interference will not occur in a particular installation. If this equipm\
ent does cause 
harmful interference to radio or television reception, which can be dete\
rmined by 
turning the equipment off and on, the user is encouraged to try to corre\
ct the 
interference by one or more of the following measures:
 
l     Reorient or relocate the receiving antenna. 
l     Increase the separation between the equipment and receiver. 
l     Connect the equipment into an outlet on a circuit different from that to\
 which the receiver is connected. 
l     Consult the dealer or an experienced radio/TV technician for help. 
Changes or modifications not expressly approved by the party responsible\
 for 
compliance could void the users authority to operate the equipment. 
Use only RF shielded cable that was supplied with the monitor when conne\
cting this monitor to a computer 
device. 
To prevent damage which may result in fire or shock hazard, do not expos\
e this appliance to rain or 
excessive moisture. 
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN 
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. 
 
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Commission Federale de la Communication (FCC Declaration)
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Regulatory Information
Cet équipement a été testé et déclaré conforme auxlimi\
tes des appareils numériques 
de class B,aux termes de larticle 15 Des règles de la FCC. Ces limit\
es sont conçues 
de façon à fourir une protection raisonnable contre les interfé\
rences nuisibles dans le 
cadre dune installation résidentielle. CET appareil produit, utilise\
 et peut émettre des 
hyperfréquences qui, si lappareil nest pas installé et utilisé\
 selon les consignes 
données, peuvent causer des interférences nuisibles aux communicat\
ions radio. 
Cependant, rien ne peut garantir labsence dinterférences dans le ca\
dre dune 
installation particulière. Si cet appareil est la cause dinterfér\
ences nuisibles pour la 
réception des signaux de radio ou de télévision, ce qui peut ê\
tre décelé en fermant 
léquipement, puis en le remettant en fonction, lutilisateur pourrai\
t essayer de 
corriger la situation en prenant les mesures suivantes:
 
l     Réorienter ou déplacer lantenne de réception. 
l     Augmenter la distance entre léquipement et le récepteur. 
l     Brancher léquipement sur un autre circuit que celui utilisé par l\
e récepteur. 
l     Demander laide du marchand ou dun technicien chevronné en radio/té\
lévision. 
Toutes modifications nayant pas reçu lapprobation des services comp\
étents en 
matière de conformité est susceptible dinterdire à lutilisate\
ur lusage du présent 
équipement.
Nutiliser que des câbles RF armés pour les connections avec des o\
rdinateurs ou périphériques. 
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU R\
EGLEMENT 
SUR LE MATERIEL BROUILLEUR DU CANADA. 
 
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EN 55022 Compliance (Czech Republic Only)
 
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