Philips 42pfl9664 User Manual
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6.3 TV channelsSome TV channels are gone • Verify if the correct list for the Channel overview is selected. Read Use your TV > Menus > Channel overview. • A channel could be hidden in the Channel overview. Read Use your TV > Menus > Channel overview. No digital channels found during installation • Verify if the TV supports DVB-T or DVB-C in your country. Check the 'Digital TV Country Compatibility' sticker on the back of the TV.
6.4 Picture1/3LightGuide is on but there is no picture • Verify if the antenna is connected properly. • Verify if the correct device is selected. The sound is on, but there is no picture • Verify the contrast or brightness setting in the menu. The TV picture is poor • Verify if the antenna is connected properly. • Non-earthed audio devices, neon lights, high buildings or mountains can influence the picture quality. Try to improve the picture by changing the position of the antenna or placing devices away from the TV. • Verify that the correct TV system is chosen in the Manual installation menu. • If only a certain channel is poor, try to fine tune this channel with the Fine tune menu. Read Setup > Installation > Analogue: manual installation. ...
6.4 Picture2/3The picture has poor colour • Verify the colour settings in the Picture menu. Select any of the Smart settings in the Setup menu. • Verify the connections and cables of the connected devices. Picture delay when a game console is connected • To prevent picture delay, set the TV to game mode. Select Game in the Smart settings in the Setup menu. The TV does not remember my settings when I switch it back on • Check whether the TV is set to Home in the Home menu > Setup > Installation > Preferences > Location menu. The picture does not fit the screen; it is either too big or too small • Press f and select a more fitting picture format in the Picture format menu. ...
6.4 Picture3/3The picture position on screen is not correct • Some picture signals from some devices do not fit the screen properly. You can move the picture with the cursor keys on the remote control. Check the signal output of the device.
6.5 SoundThere is a picture but no sound • Verify the volume is not set to 0. • Verify the sound has not been muted with m. • Verify that all cables are connected properly. • If no sound signal is detected, the TV automatically switches off the sound. This is proper operation and is not a malfunction. The sound is poor • Verify that the sound is set to Stereo. • Select any of the Smart settings in h > Setup > Smart settings. The sound comes from one speaker only • Verify that the Balance is not set to extreme left or right. Sound delay when a DVD Home Theatre System device is connected • Read the user manual of the DVD device to adjust the audio sync delay. If you cannot set a delay, switch off HD Natural Motion in h > Setup > Picture > Perfect Pixel HD.
6.6 Devices1/2HDMI connections • The HDMI-HDCP procedure might take a few seconds before the TV shows the picture from a device. • If the TV does not recognise the device and the screen shows no picture, try switching from one device to another and back again to restart the HDCP procedure. • If sound interruptions occur persistently, see the user manual of the device to verify the output settings. If that does not help, connect an additional audio cable. • If a DVI to HDMI adaptor is used, verify that an additional audio connection is in place to complete the DVI connection. HDMI with EasyLink • Verify if the connected device supports the HDMI-CEC standard and is properly set up. Read the user manual that comes with the device. • Verify if the HDMI cable is properly connected. • Verify if EasyLink is activated in h >Setup > Installation > Preferences > EasyLink.
6.6 Devices2/2• Make sure that the System audio control in your HDMI- CEC audio devices is properly set up. Read the user manual that comes with your audio device. EasyLink Remote control • Some devices have identical functionality but do not support the specific remote control commands. Read Connections > EasyLink HDMI-CEC > EasyLink RC. The PC display on my TV is not stable or is not synchronised (with TV as PC monitor) • Set the refresh rate of your PC to 60Hz. • Verify that the correct resolution mode is selected on your PC. Read Technical data > Display resolutions.
6.7 MultimediaUSB device content is not shown • Set your device (camera) to ‘Mass Storage Class’ compliant. • The USB device may need specific driver software. Unfortunately, this software cannot be downloaded to your TV. • Not all audio and picture files are supported. Read Technical data. USB device content does not play back smoothly • The transfer performance of the USB device limits the transfer rate. PC files are not shown in the Browse PC network menu • Verify that files have been added in the PC folder. • Not all file formats are supported. Read Technical data > Multimedia formats. • You have to set the PC media server to share files with the TV. Read Setup > Network > What you need. PC files do not play • Read Technical data > Multimedia formats.
6.8 NetworkWireless network not found or distorted. • Microwave ovens, Dect phones or other WiFi 11b devices in your neighbourhood might disturb the wireless network. • Make sure that the firewalls in your network allow access to the TV wireless connection. • If the wireless network does not work properly in your home, try the wired network installation. Read h > Setup > Installation > Network. Net TV does not work • If the connection to the router is OK, verify the router connection to the Internet. Browse PC and Net TV work slow • Look in your wireless router's user manual for information on indoor range, transfer rate and other factors of signal quality. • You need a high speed Internet connection for your router.
7.1 Power and receptionProduct specifications are subject to change without notice. For more specification details of this product see www.philips.com/support. Power • Mains power : AC220-240V +/-10% • Ambient temperature : 5°C to 35°C • Power and standby power consumption, see the technical specification on www.philips.com Reception • Antenna input : 75ohm coaxial (IEC75) • TV system : DVB COFDM 2K/8K, • Video playback : NTSC, SECAM, PAL • DVB : DVB-T, DVB-C, MHEG 4 (see selected countries on the TV typeplate) • Tunerbands : VHF, UHF, S-Channel, Hyperband