Philips 245p2e User Manual

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Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product 
which has been designed and manufactured to the 
highest quality standards. 
If, unfor tunately, something should go wrong with 
this product Philips guarantees free of charge labor 
and replacement par ts irrespective of the countr y 
where it is repaired during a period of 12 months 
from date of purchase. This international Philips 
guarantee complements the existing national 
guarantee obligations to you of...

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7.  Troubleshooting & FAQs
7.1 Troubleshooting
This page deals with problems that can be 
cor
rected by a user. If the problem still persists 
after you have tried these solutions, contact Philips 
customer ser vice representative.
 Common Problems
No Picture (Power LED not lit)
•   Mak

e sure the power cord is plugged into the 
power outlet and into the back of the monitor. 
•   First, ensure that the power button on the 
front of the monitor is in the OFF position, 
then press it to the ON...

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Horizontal flicker appears
•  Adjust the image using the “Auto” function in 
OSD Main Controls. 
•   Eliminate the ver tical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark
•   Adjust the contrast and brightness on 
On-Screen Display.
An after-image, burn-in or ghost image 
remains after the power has been turned off.
•   Uninterrupted display of still or static images 
over an extended period may cause  burn 
in,...

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7.2  SmartControl Premium FAQs
Q1.    I change the monitor on a PC to a different 
one and the SmartControl Premium 
becomes un-usable, what do I do?
Ans.:   Restar t your PC and see if Smar tControl 
Premium can work. Otherwise, you will 
need to remove and re-install Smar tControl 
Premium to ensure proper driver is installed.
Q2.    The SmartControl Premium functions  worked well before, but it does not work 
anymore, what can I do?
Ans.:   If the following actions were executed, the 
monitor...

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Q5.    I f
orgot my PIN for Theft Deterrence 
Function. What can I do?
Ans.:   Philips Ser vice center has a right to ask for 
legitimate identification and authorization, in 
order to establish ownership of the monitor. 
Please note that the anti-theft deterrence 
function is provided as a convenient free 
option.  Managing PIN numbers is the sole 
responsibility of the individual user or the 
organization who sets it.   
In case the PIN number is forgotten,  
Philips ser vice center can re-set it...

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7.3 General FAQs
Q1:    When I install m
y monitor what should I 
do if the screen shows Cannot display this 
video mode?
Ans.:   Recommended resolution f
 or Philips 24: 
1920x1200 @60Hz.
•   Unplug all cables, then connect your PC to 
the monitor that y

ou used previously. 
•   In the Windows Star t Menu, select Settings/
Control P

anel. In the Control Panel Window, 
select the Display icon. Inside the Display 
Control Panel, select the Settings tab. Under 
the setting tab, in box labeled desktop...

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Q7:    How should I clean the LCD surface?
Ans.:   For nor
mal cleaning, use a clean, soft cloth. 
For extensive cleaning, please use isopropyl 
alcohol. Do not use other solvents such as 
ethyl alcohol, ethanol, acetone, hexane, etc. 
Q8:    Can I change the color setting of my  monitor?
Ans.:   Y
es, you can change your color setting 
through OSD control as the following 
procedures,
•   Press OK to show the OSD (On Screen 
Displa

y) menu
•   Press Down Arrow to select the option 
Color then press...

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Q13:   What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in LCD 
panels? 
Ans.:   Uninter
rupted display of still or static images 
over an extended period may cause burn 
in, also known as after-imaging or ghost 
imaging, on your screen. Burn-in, after-
imaging, or ghost imaging is a well-known 
phenomenon in LCD panel technology. In 
most cases, the burned in or atter-imaging 
or ghost imaging will disappear gradually 
over a period of time after the power has 
been switched...

2010 © Koninklijke Philips Electronics N.V.  All rights reser ved. 
Philips and the Philips Shield Emblem are registered trade marks of 
Koninklijke Philips Electronics N.V. and are used under license from 
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: 245P2 v:1.0