Philips 235bl2c User Manual
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49 Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for ser vicing: Philips Customer Care Center (877) 835-1838 or (919) 573-7855 (In U.S.A., Puer to Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a par ticular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may...
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50 Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfor tunately, something should go wrong with this product Philips guarantees free of charge labor and replacement par ts irrespective of the countr y where it is repaired during a period of 12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of...
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51 7.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer ser vice representative. Common Problems No Picture (Power LED not lit) Make sure the power cord is plugged into the • power outlet and into the back of the monitor. First, ensure that the power button on the • front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is...
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52 Horizontal flicker appears Adjust the image using the “Auto” function in • OSD Main Controls. Eliminate the ver tical bars using the Phase/ • Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurred, indistinct or too dark Adjust the contrast and brightness on • On-Screen Display. An after-image, burn-in or ghost image remains after the power has been turned off. Uninterrupted display of still or static images • over an extended period may cause burn...
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53 7.2 SmartControl Premium FAQs Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do? Ans.: Restar t your PC and see if Smar tControl Premium can work. Otherwise, you will need to remove and re-install Smar tControl Premium to ensure proper driver is installed. Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do? Ans.: If the following actions were executed, the monitor...
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54 Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Ser vice center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it. In case the PIN number is forgotten, Philips ser vice center can re-set it for...
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55 7.3 General FAQs Q1: When I install my monitor what should I do if the screen shows Cannot display this video mode? Ans.: Recommended resolution for Philips 23: 1920x1080 @60Hz. Unplug all cables, then connect your PC to the • monitor that you used previously. In the Windows Star t Menu, select Settings/ • Control Panel. In the Control Panel Window, select the Display icon. Inside the DisplayControl Panel, select the Settings tab. Under the setting tab, in box labeled desktop area,...
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56 Q7: How should I clean the monitor surface? Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q8: Can I change the color setting of my monitor? Ans.: Yes, you can change your color setting through OSD control as the following procedures, Press OK to show the OSD (On Screen • Display) menu Press Down Arrow to select the option • Color then...
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57 Q13: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in monitor panels? Ans.: Uninterrupted display of still or static images over an extended period may cause burn in, also known as after-imaging or ghost imaging, on your screen. Burn-in, after- imaging, or ghost imaging is a well-known phenomenon in monitor panel technology. In most cases, the burned in or atter-imaging or ghost imaging will disappear gradually over a period of time after the power has been...
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2010 © Koninklijke Philips Electronics N.V. All rights reser ved. Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice. Version: 235B2/235BL2 v1.0