Philips 228c3lsb User Manual

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6. Regulatory Information
6 Regulatory Information
Lead-free Product
Lead free display promotes 
environmentally sound recover y and 
disposal of waste from electrical and 
electronic equipment. Toxic substances 
like Lead has been eliminated and compliance 
with European community’s stringent RoHs 
directive mandating restrictions on hazardous 
substances in electrical and electronic equipment 
have been adhered to in order to make Philips 
monitors safe to use throughout its life cycle.
Congratulations, 
Your display is designed for both you and the 
planet!
The display you have just purchased 
carries the TCO Cer tified label. 
This ensures that your display 
is designed, manufactured and 
tested according to some of the 
strictest quality and environmental requirements 
in the world. This makes for a high performance 
product, designed with the user in focus that also 
minimizes the impact on the climate and our 
natural environment. 
TCO Cer tified is a third par ty verified program, 
where ever y product model is tested by an 
accredited impar tial test laborator y. TCO 
Cer tified represents one of the toughest 
cer tifications for displays worldwide.
Some of the Usability features of the TCO 
Certified for displays:
  Visual ergonomics for good image quality    •
is tested to ensure top performance and 
reduce sight and strain problems. Impor tant 
parameters are luminance, contrast, resolution, 
black level, gamma cur ve, colour and luminance 
uniformity and colour rendering 
  Products are tested according to rigorous safety    •
standards at impar tial laboratories
  Electric and magnetic fields emissions as low as    •
normal household background levels
Low acoustic noise emissions (when applicable)   •
Some of the Environmental features of the TCO 
Certified for displays:
  The brand owner demonstrates corporate    •
social responsibility and has a cer tified 
environmental management system (EMAS or 
ISO 14001)
  Ver y low energy consumption both in on- and    •
standby mode minimize climate impact
  Restrictions on chlorinated and brominated    •
flame retardants, plasticizers, plastics and heavy 
metals such as cadmium, mercur y and lead 
(RoHS compliance)
  Both product and product packaging is prepared    •
for recycling
  The brand owner offers take-back options   •
The requirements can be downloaded from our 
web site. The requirements included in this label 
have been developed by TCO Development in 
co-operation with scientists, exper ts, users as well 
as manufacturers all over the world. Since the end 
of the 1980s TCO has been involved in influencing 
the development of IT equipment in a more user-
friendly direction. Our labeling system star ted with 
displays in 1992 and is now requested by users 
and ITmanufacturers all over the world. About 
50% of all displays worldwide are TCO cer tified.
For more information, please visit
www.tcodevelopment.com
For displays with glossy bezels the user should 
consider the placement of the display as the bezel 
may cause disturbing reflections from surrounding 
light and bright surfaces.
 
						

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6. Regulatory Information
Benefits of EPEAT
Reduce use of primar y materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S 
requirement that all registered products meet 
ENERGY STAR’s energy efficiency specifications, 
means that these products will consume less 
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following 
standards 
  EN60950-1:2006 (Safety requirement of    •
Information Technology  Equipment) 
  EN55022:2006 (Radio Disturbance    •
requirement of Information Technology 
Equipment) 
  EN55024:1998+A1:2001+A2:2003 (Immunity    •
requirement of Information  Technology 
Equipment) 
  EN61000-3-2:2006 (Limits for Harmonic    •
Current Emission) 
  EN61000-3-3:1995+A1:2001+A2:2005    •
(Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
2006/95/EC (Low Voltage Directive)    •
2004/108/EC (EMC Directive)    •Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR®
 Par tner, 
we have determined that this 
product meets the ENERGY STAR®
 
guidelines for energy efficiency.
 Note
We recommend you switch off the monitor when 
it is not in use for a long time.
EPEAT 
(www.epeat.net)
“The EPEAT (Electronic Product 
Environmental Assessment Tool) 
program evaluates computer 
desktops, laptops, and monitors 
based on 51 environmental criteria developed 
through an extensive stakeholder consensus 
process suppor ted by US EPA.
EPEAT system helps purchasers in the public 
and private sectors evaluate, compare and select 
desktop computers, notebooks and monitors 
based on their environmental attributes. EPEAT 
also provides a clear and consistent set of 
performance criteria for the design of products, 
and provides an oppor tunity for manufacturers to 
secure market recognition for effor ts to reduce 
the environmental impact of its products.”  2005/32/EC (EuP Directive, EC No. 1275/2008    •
mplementing Directive for Standby and Off 
mode power consumption) and is produced 
by a manufacturing organization on ISO9000 
level.  
The product also comply with the following 
standards 
  ISO9241-307:2008 (Ergonomic requirement,    •
Analysis and compliance test methods for 
electronic visual displays)
GS EK1-2000:2009 (GS mark requirement)   •
  prEN50279:1998 (Low Frequency Electric and    •
Magnetic fields for Visual Display) 
  MPR-II (MPR:1990:8/1990:10 Low Frequency    •
Electric and Magnetic fields) 
  TCO cer tified (Requirement for Environment    •
Labeling of Ergonomics, Energy,  Ecology and 
Emission, TCO: Swedish Confederation of 
Professional Employees) for TCO versions
 
						

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6. Regulatory Information
Federal Communications Commission (FCC) 
Notice (U.S. Only)
  This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Par t 15 of the FCC 
  Rules. These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This 
equipment generates, uses and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a par ticular installation. If this equipment 
does cause harmful interference to radio or 
television reception, which can be determined 
by turning the equipment off and on, the 
user is encouraged to tr y to correct the 
interference by one or more of the following 
measures:
Reorient or relocate the receiving antenna.    •
  Increase the separation between the    •
equipment and receiver. 
  Connect the equipment into an outlet on    •
a circuit different from that to which the 
receiver is connected. 
  Consult the dealer or an experienced radio/   •
TV technician for help.
  Changes or modifications not expressly 
approved by the par ty responsible for 
compliance could void the users authority to 
operate the equipment.
Use only RF shielded cable that was supplied with 
the monitor when connecting this monitor to a 
computer device. 
To prevent damage which may result in fire or 
shock hazard, do not expose this appliance to rain 
or excessive moisture. 
THIS CLASS B DIGITAL APPARATUS MEETS 
ALL REQUIREMENTS OF THE CANADIAN 
INTERFERENCE-CAUSING EQUIPMENT 
REGULATIONS.FCC Declaration of Conformity
Declaration of Conformity for Products Marked 
with FCC Logo, 
United States Only
This device complies with Par t 15 of the FCC 
Rules. Operation is subject to the following two 
conditions: (1) this device may not cause harmful 
interference, and (2) this device must accept any 
interference received, including interference that 
may cause undesired operation. 
 
						

							32
6. Regulatory Information
Commission Federale de la Communication 
(FCC Declaration)
  Cet équipement a été testé et déclaré 
conforme auxlimites des appareils numériques 
de class B,aux termes de lar ticle 15 Des 
règles de la FCC . Ces limites sont conçues 
de façon à fourir une protection raisonnable 
contre les interférences nuisibles dans le cadre 
dune installation résidentielle. 
  CET appareil produit, utilise et peut émettre 
des hyperfréquences qui, si lappareil nest pas 
installé et utilisé selon les consignes données, 
peuvent causer des interférences nuisibles aux 
communications radio.
  Cependant, rien ne peut garantir labsence 
dinterférences dans le cadre dune installation 
par ticulière. Si cet appareil est la cause 
dinterférences nuisibles pour la réception des 
signaux de radio ou de télévision, ce qui peut 
être décelé en fermant léquipement, puis en 
le remettant en fonction, lutilisateur pourrait 
essayer de corriger la situation en prenant les 
mesures suivantes:
Réorienter ou déplacer lantenne de réception.    •
  Augmenter la distance entre léquipement et    •
le récepteur. 
  Brancher léquipement sur un autre circuit que    •
celui utilisé par le récepteur. 
  Demander laide du marchand ou dun    •
technicien chevronné en radio/télévision.
  Toutes modifications nayant pas reçu 
lapprobation des ser vices compétents 
en matière de conformité est susceptible 
dinterdire à lutilisateur lusage du présent 
équipement.
Nutiliser que des câbles RF armés pour 
les connections avec des ordinateurs ou 
périphériques. 
CET APPAREIL NUMERIQUE DE LA CLASSE 
B RESPECTE TOUTES LES EXIGENCES DU 
REGLEMENT SUR LE MATERIEL BROUILLEUR 
DU CANADA. EN 55022 Compliance (Czech Republic Only)
 
						

							33
6. Regulatory Information
Polish Center for Testing and Certification 
Notice
The equipment should draw power from a socket 
with an attached protection circuit (a three-
prong socket). All equipment that works together 
(computer, monitor, printer, and so on) should 
have the same power supply source.
The phasing conductor of the rooms electrical 
installation should have a reser ve shor t-circuit 
protection device in the form of a fuse with a 
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the 
power supply cable must be removed from the 
power supply socket, which should be located 
near the equipment and easily accessible.
A protection mark B confirms that the 
equipment is in compliance with the protection 
usage requirements of standards PN-93/T-42107 
and PN-89/E-06251.
BSMI Notice (Taiwan Only)North Europe (Nordic Countries) Information
Placering/Ventilation 
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE 
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU 
STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation 
ADVARSEL: 
SØRG VED PLACERINGEN FOR, AT 
NETLEDNINGENS STIK OG STIKKONTAKT ER 
NEMT TILGÆNGELIGE. 
Paikka/Ilmankier to 
VAROITUS: 
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO 
VOIDAAN TARVITTAESSA  HELPOSTI 
IRROTTAA PISTORASIASTA. 
Plassering/Ventilasjon 
ADVARSEL: 
NÅR DETTE UTSTYRET PLASSERES, MÅ 
DU PASSE PÅ AT KONTAKTENE FOR 
STØMTILFØRSEL ER LETTE Å NÅ.
 
						

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6. Regulatory Information
Ergonomie Hinweis (nur Deutschland)
Der von uns geliefer te Farbmonitor entspricht den 
in der Verordnung über den Schutz vor Schäden 
durch Röntgenstrahlen festgelegten Vorschriften. 
Auf der Rückwand des Gerätes befindet sich 
ein Aufkleber, der auf die Unbedenklichkeit der 
Inbetriebnahme hinweist, da die Vorschriften über 
die Bauar t von Störstrahlern nach Anlage III ¤ 5 
Abs. 4 der Röntgenverordnung erfüllt sind. 
Damit Ihr Monitor immer den in der Zulassung 
geforder ten Wer ten entspricht, ist darauf zu 
achten, daß 
1.  Reparaturen nur durch Fachpersonal 
durchgeführ t werden. 
2.  nur original-Ersatzteile verwendet werden. 
3.  bei Ersatz der Bildröhre nur eine bauar tgleiche 
eingebaut wird. 
Aus ergonomischen Gründen wird empfohlen, 
die Grundfarben Blau und Rot nicht auf dunklem 
Untergrund zu verwenden (schlechte Lesbarkeit 
und erhöhte Augenbelastung bei zu geringem 
Zeichenkontrast wären die Folge). 
Der arbeitsplatzbezogene Schalldruckpegel nach 
DIN 45 635 beträgt 70dB (A) oder weniger. 
ACHTUNG: BEIM AUFSTELLEN 
DIESES GERÄTES DARAUF 
ACHTEN, DAß NETZSTECKER UND 
NETZKABELANSCHLUß LEICHT 
ZUGÄNGLICH SIND. China RoHS 
The Peoples Republic of China released a 
regulation called Management Methods for 
Controlling Pollution by Electronic Information 
Products or commonly referred to as China 
RoHS. All products are produced and sold for 
China market have to meet China RoHS request.
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							35
7. Customer care and warranty
7  Customer care and warranty
Philips strives to deliver the highest quality 
products. We use some of the industr ys most 
advanced manufacturing processes and practice 
stringent quality control. However, pixel or sub 
pixel defects on the TFT monitor panels used in 
flat panel monitors are sometimes unavoidable. 
No manufacturer can guarantee that all panels will 
be free from pixel defects, but Philips guarantees 
that any monitor with an unacceptable number 
of defects will be repaired or replaced under 
warranty. This notice explains the different types 
of pixel defects and defines acceptable defect 
levels for each type. In order to qualify for repair 
or replacement under warranty, the number of 
pixel defects on a TFT monitor panel must exceed 
these acceptable levels. For example, no more 
than 0.0004% of the sub pixels on a monitor may 
be defective. Fur thermore, Philips sets even higher 
quality standards for cer tain types or combinations 
of pixel defects that are more noticeable than 
others. This policy is valid worldwide.
Pixels and Sub pixels 
A pixel, or picture element, is composed of three 
sub pixels in the primar y colors of red, green and 
blue. Many pixels together form an image. When 
all sub pixels of a pixel are lit, the three colored 
sub pixels together appear as a single white pixel. 
When all are dark, the three colored sub pixels 
together appear as a single black pixel. Other 
combinations of lit and dark sub pixels appear as 
single pixels of other colors.Types of Pixel Defects 
Pixel and sub pixel defects appear on the screen 
in different ways. There are two categories of pixel 
defects and several types of sub pixel defects 
within each categor y.
Bright Dot Defects 
Bright dot defects appear as pixels or sub pixels 
that are always lit or on. That is, a bright dot is 
a sub-pixel that stands out on the screen when 
the monitor displays a dark pattern. There are the 
types of bright dot defects:
One lit red, green or blue sub pixel
Two adjacent lit sub pixels:
-  Red + Blue = Purple
-  Red + Green = Yellow
-  Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel)
7.1  Philips Flat Panel Monitors Pixel Defect 
Policy
 
						

							36
7. Customer care and warranty
 Note
A red or blue bright dot must be more 
than 50 
percent brighter than neighboring dots while 
a green bright dot is 30 percent brighter than 
neighboring dots.
Black Dot Defects 
Black dot defects appear as pixels or sub pixels 
that are always dark or off. That is, a dark dot is 
a sub-pixel that stands out on the screen when 
the monitor displays a light pattern. These are the 
types of black dot defects.Proximity of Pixel Defects 
Because pixel and sub pixels defects of the same 
type that are near to one another may be more 
noticeable, Philips also specifies tolerances for the 
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due 
to pixel defects during the warranty period, a 
TFT monitor panel in a Philips flat panel monitor 
must have pixel or sub pixel defects exceeding the 
tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
 Note 
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement , analysis and 
compliance test methods for electronic visual displays)
 
						

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7. Customer care and warranty
7.2  Customer Care & Warranty
Customer Care & Warranty
For warranty coverage information and additional suppor t requirement valid for your region, please 
visit www.philips.com/suppor t website for details.  You may also contact your local Philips Customer 
Care Center number listed below.
Contact Information for WESTERN EUROPE region:  
Country ASC Consumer care number Price
Austria Siemens I&S +43 0810 000206 
€ 0.07
Belgium  E Care +32 078 250851 
€ 0.06
Denmark  A-novo +45 3525 8761 Local call tariff
Finland A-novo +358 09 2290 1908  Local call tariff
France A-novo +33 082161 1658 
€ 0.09
Germany Siemens I&S +49 01803 386 853
€ 0.09
Greece Allman Hellas +30 00800 3122 1223  Free of charge
Ireland  Invec Scotland +353 01 601 1161 Local call tariff
Italy A-novo +39 840 320 041 
€ 0.08
Luxembourg  E Care +352 26 84 30 00 Local call tariff
Netherlands E Care +31 0900 0400 063
€ 0.10
Norway  A-novo +47 2270 8250  Local call tariff
Poland Zolter +48 0223491505  Local call tariff
Por tugal  Eatsa Spain  +351 2 1359 1440 Local call tariff
Switzerland  A-novo +41 02 2310 2116  Local call tariff
Spain Eatsa Spain  +34 902 888 785 
€ 0.10
Sweden A-novo +46 08 632 0016 Local call tariff
United Kingdom Invec Scotland +44 0207 949 0069  Local call tariff
 
						

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7. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
Belarus NA IBA +375 17 217 3386
Bulgaria NA LAN Ser vice +359 2 960 2360
Croatia NA Renoprom +385 1 333 0974
Czech Rep.  NA Asuppor t 800 100 697
Estonia NA FUJITSU +372 6519900
Hungar yNA Serware +36 1 2426331 
NA Profi Ser vice +36 1 814 8080
Latvia NA “Ser viceNet LV” Ltd. +371 7460399
Lithuania NA UAB Ser vicenet +370 7400088
Romania NA Blue Ridge Intl. +40 21 2101969
RussiaNA CPS  +7 (495) 645 6746 (for repair)
NA CEEE Par tners +7 (495) 645 3010 (for sales)
Serbia & 
MontenegroNA Kim Tec d.o.o. +381 11 20 70 684
Slovakia NA Datalan Ser vice +421 2 49207155
Slovenia NA PC H.and +386 1 530 08 24
UkraineNA Comel +380 562320045 
NA Topaz-Ser vice Company +38 044 245 73 31
Turkey NA Techpro +90 212 444 4 832 
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Argentina Vermont  0800 3330 856
Brazil Vermont 0800-7254101
Contact Information for NORTH AMERICA:
Country Call center ASC Consumer care number
Canada Supercom Supercom (800)479-6696
U.S.A. TOS Teleplan (877) 835-1838
Contact Information for CHINA:
China
Consumer care number : 4008 800 008