Philips 224el2sb User Manual

39
Taiwan
Company: FETEC .CO 
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing 
Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 
Consumer Care: 0800-231-099 
Tel: (03)2120336 
Fax: (03)3129184 
E-mail: [email protected] 
Ser vice hours: Mon.~Fri. 8:30am~7:00pm
Thailand 
Company: Axis Computer System Co., Ltd.
Address:  1421  Soi  Lardprao  94,  Srivara Town 
In Town  Soi  3  Road, Wangthonglang,  Bangkok 
10310 Thailand
Tel: (662) 934-5498
Fax: (662) 934-5499 
E-mail: [email protected]
Ser vice Hours:...

40
Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.
All Philips monitors are designed 
and manufactured to high 
standards and deliver high-quality 
performance, ease of use and 
ease of installation. Should you 
encounter any difficulties while installing or using 
this product, please contact Philips directly to 
benefit from your Philips F1rst Choice Warranty. 
This two-year ser vice warranty entitles you to a 
swap model on-site within 48 hours of your call...

41
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips 
Customer Care Center by calling (877) 835-
1838 (U.S.A. customers only) or (919) 573-
7855. 
Before Requesting Service...
Please check your owner's manual before 
requesting ser vice. Adjustments of the controls 
discussed there may save you a ser vice call. 
TO GET WARRANTY SERVICE IN U.S.A., 
PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center 
phone number listed below for product 
assistance...

42
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product 
which has been designed and manufactured to 
the highest quality standards. 
If, unfor tunately, something should go wrong 
with this product Philips guarantees free of 
charge labor and replacement par ts irrespective 
of the countr y where it is repaired during a 
period of 12 months from date of purchase. This 
international Philips guarantee complements the 
existing national guarantee obligations to you of...

43
7. Troubleshooting & FAQs
7.1 Troubleshooting
This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact 
Philips customer ser vice representative.
  Common Problems
No Picture (Power LED not lit)
•	Make sure the power cord is plugged into 
the power outlet and into the back of the 
monitor. 
•	First, ensure that the power button on the 
front of the monitor is in the OFF position, 
then press it to the ON position.
No...

44
Horizontal flicker appears
•	Adjust the image using the “Auto” function 
in OSD Main Controls. 
•	Eliminate the ver tical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark
•	Adjust the contrast and brightness on 
On-Screen Display.
An "after-image", "burn-in" or "ghost image" 
remains after the power has been turned off.
•	Uninterrupted display of still or static 
images over an extended...

45
7.2 SmartControl Premium FAQs
Q1.  I change the monitor on a PC to a 
different one and the SmartControl 
Premium becomes un-usable,  what do 
I do?
Ans.: Restar t your PC and see if 
Smar tControl Premium can work. 
Otherwise, you will need to remove 
and re-install Smar tControl Premium to 
ensure proper driver is installed.
Q2.   The SmartControl Premium functions 
worked well before, but it does not 
work anymore, what can I do?
Ans.: If the following actions were executed, 
the monitor driver may...

46
7.3 General FAQs
Q1:  When I install my monitor what should 
I do if the screen shows 'Cannot 
display this video mode'?
Ans.: Recommended resolution for Philips 
21.5": 1920 x 1080 @60Hz.
•	Unplug all cables, then connect your PC to 
the monitor that you used previously. 
•	In the Windows Star t Menu, select Settings/
Control Panel. In the Control Panel 
Window, select the Display icon. Inside the 
Display Control Panel, select the 'Settings' 
tab. Under the setting tab, in box...

47
1. Color Temperature; The six settings are 
5000K, 6500K, 7500K, 8200K, 9300K and 
11500K. With settings in the 5000K range 
the panel appears ‘warm,' with a red-white 
color tone, while a 11500K temperature 
yields ‘cool, blue-white toning." 
2. sRGB; this is a standard setting for ensuring 
correct exchange of colors between 
different device (e.g. digital cameras, 
monitors, printers, scanners, etc) 
3. User Define; the user can choose his/her 
preference color setting by adjusting red,...

2010 © Koninklijke Philips Electronics N.V.  All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V.
Specifcations are subject to change without notice.
Version: M2224CLE1T