Philips 221s3s User Manual

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7. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
BELARUS NA IBA +375 17 217 3386
BULGARIA NA LAN Ser vice +359 2 960 2360
CROATIA NA Renoprom +385 1 333 0974
ESTONIA NA FUJITSU +372 6519900
LATVIA NA “Ser viceNet LV” Ltd. +371 7460399
LITHUANIA NA UAB "Ser vicenet" +370 7400088
ROMANIA NA Blue Ridge Intl. +40 21 2101969
SERBIA & 
MONTENEGRONA Kim Tec d.o.o. +381 11 20 70 684
SLOVENIA NA PC H.and +386 1 530 08...

40 Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOS NETWORK PTY LTD 1300 360 386
New Zealand NA Visual Group Ltd. 0800 657447
Hong Kong / 
MacauNA Smar t Pixels Technology Ltd.Hong Kong:Tel: +852 2619 9639
Macau:Tel: (853)-0800-987
India NA REDINGTON INDIA LTDTel: 1 800 425 6396
SMS: PHILIPS to 56677 
Indonesia NAPT. Gadingsari elektronika 
PrimaTel: 62 21 75909053, 75909056, 
7511530
South Korea NA PCS One Korea Ltd. 080-600-6600
Malaysia NAAfter...

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8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact 
Philips customer ser vice representative.
Common Problems
No Picture (Power LED not lit.)
vMake sure the power cord is plugged into 
the power outlet and into the back of the 
monitor. 
vFirst, ensure that the power button on the 
front of the monitor is in the OFF position, 
then press it to the ON position.
No...

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8. Troubleshooting & FAQs
vEliminate the ver tical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark.
vAdjust the contrast and brightness on 
On-Screen Display.
An "after-image", "burn-in" or "ghost image" 
remains after the power has been turned off.
vUninterrupted display of still or static 
images over an extended period may cause 
"burn in", also known as "after-imaging...

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8.2 SmartControl Premium FAQs
Q1. I change the monitor on a PC to a 
different one and the SmartControl 
Premium becomes un-usable,  what do 
I do?
Ans.:Restar t your PC and see if 
Smar tControl Premium can work. 
Otherwise, you will need to remove 
and re-install Smar tControl Premium to 
ensure proper driver is installed.
Q2. The SmartControl Premium functions 
worked well before, but it does not 
work anymore, what can I do?
Ans.:If the following actions were executed, 
the monitor driver may need...

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8.3 General FAQs
Q1:  When I install my monitor what should 
I do if the screen shows 'Cannot 
display this video mode'?
Ans.:Recommen
ded resolution for this 
monitor : 1920 x 1080 @60Hz.
vUnplug all cables, then connect your PC to 
the monitor that you used previously. 
vIn the Windows Star t Menu, select Settings/
Control Panel. In the Control Panel 
Window, select the Display icon. Inside the 
Display Control Panel, select the 'Settings' 
tab. Under the setting tab, in box...

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1. Color Temperature; The  six  settings  are 
5000K, 6500K, 7500K, 8200K, 9300K and 
11500K. With settings in the 5000K range 
the panel appears ‘warm,' with a red-white 
color tone, while a 11500K temperature 
yields ‘cool, blue-white toning." 
2. sRGB; this is a standard setting for ensuring 
correct exchange of colors between 
different device (e.g. digital cameras, 
monitors, printers, scanners, etc) 
3. User Define; the user can choose his/her 
preference color setting by adjusting red,...

2011 © Koninklijke Philips Electronics N.V.  All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifcations are subject to change without notice.
Version: M3221SE2T