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Philips 220bl2cb User Manual

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39
NEW ZEALAND
Company:  Visual Group Ltd. 
Address:  28 Walls Rd Penrose Auckland
Phone:  0800 657447
Fax:  09 5809607
E-mail:  [email protected]
Ser vice  Hours: Mon.~Fri. 8:30am~5:30pm
Asia
HONG KONG/Macau
Company Name: PHK Ser vice Limited
Address: Flat A, 10/F., Pak Sun Building, 103 - 107 
Wo Yi Hop Road, Kwai Chung, New Territories, 
Hong Kong
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong 
Kong and (853) 2856-2277 for Macau
Fax: (852) 2485 3574 for Hong Kong and (853) 
2856 1498...

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Singapore
 
Company: Philips Electronics Singapore Pte Ltd 
(Philips Consumer Care Center)
Address: 620A Lorong 1 Toa Payoh, TP4 Building 
Level 1, Singapore 319762
Tel: (65) 6882 3999
Fax: (65) 62508037
E-mail: [email protected]
Ser vice hours: Mon.~Fri. 9:00am~6:00pm; Sat. 
9:00am~1:00pm
Taiwan
Company: FETEC .CO 
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing 
Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 
Consumer Care: 0800-231-099 
Tel: (03)2120336 
Fax: (03)3129184 
E-mail:...

Page 43

41Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and 
manufactured to high standards and 
deliver high-quality performance, ease 
of use and ease of installation. Should 
you encounter any difficulties while 
installing or using this product, please contact 
Philips directly to benefit from your Philips F1rst 
Choice Warranty. This three-year ser vice warranty 
entitles you to a swap model on-site within 48 
hours of your call...

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WHO IS COVERED?
You must have proof of purchase to receive 
warranty ser vice. A sales receipt or other 
document showing that you purchased the 
product is considered proof of purchase. Attach it 
to this owners manual and keep both nearby. 
WHAT IS COVERED?
Warranty coverage begins the day you buy your 
product. For three years thereafter, all par ts will be 
repaired or replaced, and labor is free. After three 
years from the day of purchase, you pay for the 
replacement or repair of all par ts,...

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Contact the Philips Customer Care Center phone 
number listed below for product assistance and 
procedures for ser vicing: 
Philips Customer Care Center 
(877) 835-1838 or (919) 573-7855
(In U.S.A., Puer to Rico and U.S. Virgin Islands, all 
implied warranties, including implied warranties 
of merchantability and fitness for a par ticular 
purpose, are limited in duration to the duration 
of this express warranty. But, because some states 
do not allow limitations on how long an implied 
warranty may...

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Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product 
which has been designed and manufactured to the 
highest quality standards. 
If, unfor tunately, something should go wrong with 
this product Philips guarantees free of charge labor 
and replacement par ts irrespective of the countr y 
where it is repaired during a period of 12 months 
from date of purchase. This international Philips 
guarantee complements the existing national 
guarantee obligations to you of...

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7.1 Troubleshooting
This page deals with problems that can be 
cor

rected by a user. If the problem still persists 
after you have tried these solutions, contact Philips 
customer ser vice representative.
 Common Problems
No Picture (Power LED not lit)  Mak
 e sure the power cord is plugged into the 
 •
power outlet and into the back of the monitor. 
 First, ensure that the power button on the 
 •
front of the monitor is in the OFF position, 
then press it to the ON position.
No Picture (Power LED is...

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Horizontal flicker appears
 Adjust the image using the “Auto” function in 
 •
OSD Main Controls. 
 Eliminate the ver tical bars using the Phase/
 •
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark  Adjust the contrast and brightness on On-
 •
Screen Display.
An after-image, burn-in or ghost image 
remains after the power has been turned off.  Uninterrupted display of still or static images 
 •
over an extended period may cause  burn 
in,...

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7.2  SmartControl Premium FAQs
Q1.

    I change the monitor on a PC to a different 
one and the SmartControl Premium 
becomes un-usable,  what do I do?
Ans.:   Restar t your PC and see if Smar tControl 
Premium can work. Otherwise, you will 
need to remove and re-install Smar tControl 
Premium to ensure proper driver is installed.
Q2.     The SmartControl Premium functions 
worked well before, but it does not work 
anymore, what can I do?
Ans.:   If the following actions were executed, the 
monitor...

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Q6.    In a monitor with the Smar

tlmage feature, 
the sRGB scheme of color temperature 
function in SmartControl Premium is not 
responding, why?
Ans.:   When Smar tlmage is enabled, the sRGB 
scheme is disabled automatically. To use 
sRGB, you need to disable Smar tlmage with 
the 
 button at the front bezel of your 
monitor. 
 
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