Philips 220bl2cb User Manual
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39 NEW ZEALAND Company: Visual Group Ltd. Address: 28 Walls Rd Penrose Auckland Phone: 0800 657447 Fax: 09 5809607 E-mail: [email protected] Ser vice Hours: Mon.~Fri. 8:30am~5:30pm Asia HONG KONG/Macau Company Name: PHK Ser vice Limited Address: Flat A, 10/F., Pak Sun Building, 103 - 107 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong Kong and (853) 2856-2277 for Macau Fax: (852) 2485 3574 for Hong Kong and (853) 2856 1498...
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40 Singapore Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: [email protected] Ser vice hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm Taiwan Company: FETEC .CO Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 Consumer Care: 0800-231-099 Tel: (03)2120336 Fax: (03)3129184 E-mail:...
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41Your Philips F1rst Choice Warranty(USA) Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year ser vice warranty entitles you to a swap model on-site within 48 hours of your call...
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42 WHO IS COVERED? You must have proof of purchase to receive warranty ser vice. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owners manual and keep both nearby. WHAT IS COVERED? Warranty coverage begins the day you buy your product. For three years thereafter, all par ts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all par ts,...
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43 Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for ser vicing: Philips Customer Care Center (877) 835-1838 or (919) 573-7855 (In U.S.A., Puer to Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a par ticular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may...
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44 Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfor tunately, something should go wrong with this product Philips guarantees free of charge labor and replacement par ts irrespective of the countr y where it is repaired during a period of 12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of...
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45 7.1 Troubleshooting This page deals with problems that can be cor rected by a user. If the problem still persists after you have tried these solutions, contact Philips customer ser vice representative. Common Problems No Picture (Power LED not lit) Mak e sure the power cord is plugged into the • power outlet and into the back of the monitor. First, ensure that the power button on the • front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is...
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46 Horizontal flicker appears Adjust the image using the “Auto” function in • OSD Main Controls. Eliminate the ver tical bars using the Phase/ • Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurred, indistinct or too dark Adjust the contrast and brightness on On- • Screen Display. An after-image, burn-in or ghost image remains after the power has been turned off. Uninterrupted display of still or static images • over an extended period may cause burn in,...
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47 7.2 SmartControl Premium FAQs Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do? Ans.: Restar t your PC and see if Smar tControl Premium can work. Otherwise, you will need to remove and re-install Smar tControl Premium to ensure proper driver is installed. Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do? Ans.: If the following actions were executed, the monitor...
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48 Q6. In a monitor with the Smar tlmage feature, the sRGB scheme of color temperature function in SmartControl Premium is not responding, why? Ans.: When Smar tlmage is enabled, the sRGB scheme is disabled automatically. To use sRGB, you need to disable Smar tlmage with the button at the front bezel of your monitor.