Philips 196v3lab User Manual

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7.2 Customer Care & Warranty
For warranty coverage information and additional suppor t requirement valid for your region, please visit 
www.philips.com/suppor t website for details.  You may also contact your local Philips Customer Care 
Center number listed below.
Contact Information for WESTERN EUROPE region:
CountryASCConsumer care numberPrice
GermanySiemens I&S+49 01803 386 853€ 0.09
United KingdomInvec Scotland+44 0207 949 0069 Local call tariff
Ireland Invec Scotland+353 01 601 1161Local call...

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Contact Information for CENTRAL AND EASTERN EUROPE region:
CountryCall centerASCConsumer care number
BelarusNAIBA+375 17 217 3386
BulgariaNALAN Ser vice+359 2 960 2360
CroatiaNARenoprom+385 1 333 0974
EstoniaNAFUJITSU+372 6519900
LatviaNA“Ser viceNet LV” Ltd.+371 7460399
LithuaniaNAUAB "Ser vicenet"+370 7400088
RomaniaNABlue Ridge Intl.+40 21 2101969
Serbia & 
MontenegroNAKim Tec d.o.o.+381 11 20 70 684
SloveniaNAPC H.and+386 1 530 08 24
UkraineNAComel+380 562320045 
NATopaz-Ser vice...

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Contact Information for APMEA region:
CountryCall centerASCConsumer care number
AustraliaNAAGOS NETWORK PTY LTD1300 360 386
New ZealandNAVisual Group Ltd.0800 657447
Hong Kong / 
MacauNASmar t Pixels Technology Ltd.Hong Kong:Tel: +852 2619 9639 
Macau:Tel: (853)-0800-987
IndiaNAREDINGTON INDIA LTDTel: 1 800 425 6396 
SMS: PHILIPS to 56677 
IndonesiaNAPT. Gadingsari elektronika PrimaTel: 62 21 75909053, 75909056, 
7511530
South KoreaNAPCS One Korea Ltd. 080-600-6600
MalaysiaNAAfter Market Solutions...

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8. Troubleshooting & FAQs
8.1  Troubleshooting
This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact 
Philips customer ser vice representative.
 Common Problems
No Picture (Power LED not lit)
•	Make sure the power cord is plugged into 
the power outlet and into the back of the 
monitor. 
•	First, ensure that the power button on the 
front of the monitor is in the OFF position, 
then press it to the ON position.
No...

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•	Eliminate the ver tical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark
•	Adjust the contrast and brightness on 
On-Screen Display.
An "after-image", "burn-in" or "ghost image" 
remains after the power has been turned off.
•	Uninterrupted display of still or static 
images over an extended period may cause 
"burn in", also known as "after-imaging " 
or "ghost...

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drivers (.inf and .icm files) or a driver disk 
when you first install your monitor. Follow 
the instructions to inser t the ( companion 
CD-ROM) included in this package. 
Monitor drivers (.inf and .icm files) will be 
installed automatically.
Q4:     How do I adjust the resolution?
Ans.:   Your video card/graphic driver and 
monitor together determine the available 
resolutions. You can select the desired 
resolution under Windows® Control 
Panel with the "Display proper ties".
Q5:...

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imaging" will disappear gradually over a 
period of time after the power has been 
switched off. 
Always activate a moving screen saver 
program when you leave your monitor 
unattended. 
Always activate a periodic screen refresh 
application if your LCD monitor will 
display unchanging static content.
 Warning
Severe"burn-in" or "after-image" or "ghost image" 
symptoms will not disappear and cannot be 
repaired. The damage mentioned above is not 
covered under your...

2011 © Koninklijke Philips Electronics N.V.  All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: M3196V1L