Philips 192e2sb2 User Manual

39 7.1 Troubleshooting
This page deals with problems that can be 
cor
rected by a user. If the problem still persists 
after you have tried these solutions, contact Philips 
customer ser vice representative.
 Common Problems
No Picture (Power LED not lit)
  Mak
e sure the power cord is plugged into the    •
power outlet and into the back of the monitor. 
  First, ensure that the power button on the    •
front of the monitor is in the OFF position, 
then press it to the ON position.
No Picture (Power LED...

40 Horizontal flicker appears
  Adjust the image using the “Auto” function in    •
OSD Main Controls. 
  Eliminate the ver tical bars using the Phase/   •
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark
  Adjust the contrast and brightness on On-   •
Screen Display.
An after-image, burn-in or ghost image 
remains after the power has been turned off.
  Uninterrupted display of still or static images    •
over an extended period may cause...

41 7.2  SmartControl Lite FAQs
Q1.    I change the monitor on a PC to a different 
one and the SmartControl Lite becomes 
un-usable,  what do I do?
Ans.:  Restar t your PC and see if Smar tControl 
Lite can work. Otherwise, you will need to 
remove and re-install Smar tControl Lite to 
ensure proper driver is installed.
Q2.    The SmartControl Lite functions worked 
well before, but it does not work anymore, 
what can I do?
Ans.:  If the following actions were executed, the 
monitor driver may need to be...

42 Q5.    I f
orgot my PIN for Theft Deterrence 
Function. What can I do?
Ans.:  Philips Ser vice center has a right to ask for 
legitimate identification and authorization, in 
order to establish ownership of the monitor.
Please note that the anti-theft deterrence 
function is provided as a convenient free 
option.  Managing PIN numbers is the sole 
responsibility of the individual user or the 
organization who sets it.   
In case the PIN number is forgotten,  
Philips ser vice center can re-set it for...

43
7.3 General FAQs
Q1:    When I install m
y monitor what should I 
do if the screen shows Cannot display this 
video mode?
Ans.:  Recommended resolution for Philips 18.5: 
1366x768 @60Hz.
  Unplug all cables, then connect your PC to    •
the monitor that you used previously. 
  In the Windows Star t Menu, select Settings/   •
Control Panel. In the Control Panel Window, 
select the Display icon. Inside the Display
Control Panel, select the Settings tab. Under 
the setting tab, in box labeled desktop...

44 Q7:   How should I clean the LCD surface?
Ans.:  For nor
mal cleaning, use a clean, soft cloth. 
For extensive cleaning, please use isopropyl 
alcohol. Do not use other solvents such as 
ethyl alcohol, ethanol, acetone, hexane, etc. 
Q8:  Can I change the color setting of my 
monitor?
Ans.:  Yes, you can change your color setting 
through OSD control as the following 
procedures,
    •Press OK to show the OSD (On Screen 
Displa
y) menu
    •Press Down Arrow to select the option 
Color then press OK to...

45 Q13:  What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in LCD 
panels? 
Ans.:  Uninterrupted display of still or static images 
o
ver an extended period may cause 
burn in, also known as after-imaging 
or ghost imaging, on your screen. Burn-
in, after-imaging, or ghost imaging is a 
well-known phenomenon in LCD panel 
technology. In most cases, the burned in 
or atter-imaging or ghost imaging will 
disappear gradually over a period of time 
after the power has been switched...

2010 © Koninklijke Philips Electronics N.V.  All rights reser ved. 
Philips and the Philips Shield Emblem are registered trademarks of 
Koninklijke Philips Electronics N.V. and are used under license from 
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: 192E2SB2  v1.0