Philips 191e1sb User Manual

							
Consumer Information Centers
BRASIL
Alameda Raja Gabaglia, 188 - 10°Andar - V.  
Olímpia - S. Paulo/SP - CEP 04551-090 -  
Brasil
Tel: 0800-7254101
Email:  [email protected]
Pacific
AUSTRALIA
 
 Company:  AGOS NETWORK PTY LTD
 Address:  4/5 Dursley Road, Yenorra, NSW 2161, Australia
 Tel:  1300 360 386
 Fax:  +61-2-80808147
 Email:  [email protected]
 Service  hours: Mon.~Fri. 8:00am-7:30pm
NEW ZEALAND
Company:  Visual Group Ltd. 
Address:  28 Walls Rd Penrose Auckland
Phone:  0800 657447
Fax:  09 5809607
E-mail:  [email protected]
Service  Hours: Mon.~Fri. 8:30am~5:30pm
Asia
HONG KONG/Macau
Company Name: PHK Service Limited 
Address: Flat A, 10/F., Pak Sun Building, 103 - 107 Wo Yi Hop Road, Kwai\
 Chung, New Territories, Hong 
Kong 
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong Kong and (853) 28\
56-2277 for Macau 
Fax: (852) 2485 3574 for Hong Kong and (853) 2856 1498 for Macau 
E-mail: [email protected] 
Service Hours: Mon.~Sat. 09:00am~06:00pm
 
 
 
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Consumer Information Centers
India
Company: REDINGTON INDIA LTD 
Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India 
Tel: +9144-42243352/353 
E-mail: [email protected] 
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat. 9:00AM~1:00PM
Indonesia    
Company Name: PT. Gadingsari elektronika Prima 
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jaka\
rta  
Tel: 021-750909053, 021-750909056  
Fax: 021-7510982  
E-mail: [email protected]  
Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm 
Additional service points:  
1. Philips Building Jl. Buncit Raya Kav 99. Jakarta Selatan.  
Phone: 021-7940040, ext 1722/1724, 98249295, 70980942 
2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat.  
Phone: 021-3455150, 34835453 
3. Rukan City Home no H31, Gading Square. Jl. Bulevar Barat. Kelapa Gadi\
ng. Jakarta Utara. Phone: 021-
45870601, 98131424
South  Korea 
Company: PCS One Korea Ltd.  
Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea  
Call Center Tel: 080-600-6600  
Tel: 82 2 591 1528  
Fax: 82 2 595 9688  
E-mail: [email protected]  
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM
 
Malaysia
Company: After Market Solutions (CE) Sdn Bhd  
Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, Selangor DE, Malaysi\
a.  
Phone: 603 7953 3370  
Philips Info Line: 1-800-880-180  
Fax: 603 7953 3338  
E-mail: [email protected]  
Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm
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Consumer Information Centers
Pakistan     
Philips Consumer Service 
Address: Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400 
Tel: (9221) 2737411-16 
Fax: (9221) 2721167 
E-mail: [email protected] 
Website: 
www.philips.com.p
Singapore 
Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care C\
enter) 
Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762\
 
Tel: (65) 6882 3999 
Fax: (65) 62508037 
E-mail: [email protected] 
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm
Taiwan
Company: FETEC.CO  
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan,\
 Taiwan R.O.C 33800  
Consumer Care: 0800-231-099  
Tel: (03)2120336  
Fax: (03)3129184  
E-mail: [email protected]  
Service hours: Mon.~Fri. 8:30am~7:00pm
Thailand 
Company: Axis Computer System Co., Ltd. 
Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthon\
glang, Bangkok 10310 
Thailand 
Tel: (662) 934-5498 
Fax: (662) 934-5499  
E-mail: [email protected] 
Service Hours: Mon.~Fri. 08:30am~05:30pm
Vietnam
Company: Digiworld Corp  
Address: 211-213 Vo Van Tan St, Ward 5, Dist.3 , Ho Chi Minh city, Vietn\
am  
Tel: 848-38266065  
Fax: 848-38267307  
E-mail: [email protected]  
Service hours: 8:00 to 12:00 AM and 13:30 to 17:30 PM (from Monday to F\
riday) 
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Consumer Information Centers
Philippines
Glee Electronics Inc 
Contact nos. (632) 636-3636 / 7064028 to 29 
Fax no. (632) 7064026 
Receiving Centers
NEO CARE - Megamall 
4th Level Cyberzone, Building B, 
SM Megamall, Mandaluyong City
NEO CARE - SM North EDSA 
4th Level Cyberzone, Annex Bldg. 
SM City North EDSA, Quezon City 
441-1610 
MDR Microware Sales Inc. 
Cebu Branch 
N. Escario corner Clavano St., Cebu City Phils. 
# 255-4415/ 255-3242/253-9361/4124864 to 67 
Sun # 0922-8210045 to 46 
Davao Office: 
C. Arellano St., Davao City 8000 
082- 225-3021/225-3022 
Sun# 0922-8210015 
CDO Office: 
1445 Corrales Ext.,CDO City 
088-856-8540/856-8541 
Sun # 0922-8210080 
Iloilo Office: 
C. Lim Comp., Gomez St., Iloilo City 
# 033 338-4159/ 033 508-3741 
Sun # 0922-8808850 
Africa
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Consumer Information Centers
SOUTH AFRICA
Company name: Sylvara Technologies Pty Ltd
Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Pa\
rk Kempton Park, South Africa
Tel: +27878084456 
Fax: +2711 391 1060
E-mail: [email protected]      
Service hours: Mon.~ Fri. 08:00am~05:00pm
Middle East
Middle East + North Africa 
 
Company: AL SHAHD COMPUTER L.L.C  
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES  
TEL: 00971 4 2276525  
FAX: 00971 4 2276242  
E-mail: [email protected]  
Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm
Israel 
 
Company: Eastronics LTD 
Address: 13 Rozanis St. P.O.B. 39300, Tel  Aviv 61392  Israel 
Tel: 1-800-567000 call free in Israel; (972-50-8353722 after service ho\
urs until 20:00) 
Fax: 972-3-6458759 
E-mail: [email protected] 
Service hours: Sun.~Thurs. 08:00 - 18:00 
 
      
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International Guarantee
  
       
 
  
  
  
  
  
 
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed an\
d manufactured to the 
highest quality standards. 
If, unfortunately, something should go wrong with this product Philips g\
uarantees free of charge 
labor and replacement parts irrespective of the country where it is repa\
ired during a period of 12 
months from date of purchase. This international Philips guarantee compl\
ements the existing 
national guarantee obligations to you of dealers and Philips in the coun\
try of purchase and does not 
affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled properly f\
or its intended use, in 
accordance with its operating instructions and upon presentation of the \
original invoice or cash 
receipt, indicating the date of purchase, dealers name and model and pr\
oduction number of the 
product.
The Philips guarantee may not apply if:
l     the documents have been altered in any way or made illegible; 
l     the model or production number on the product has been altered, deleted,\
 removed or made 
illegible;
 
l     repairs or product modifications and alterations have been executed by u\
nauthorized service 
organizations or persons;
 
l     damage is caused by accidents including but not limited to lightning, wa\
ter or fire, misuse or 
neglect.
 
Please note that the product is not defective under this guarantee in th\
e case where modifications 
become necessary in order for the product to comply with local or nation\
al technical standards 
which apply in countries for which the product was not originally design\
ed and/or manufactured. 
Therefore always check whether a product can be used in a specific count\
ry.
In case your Philips product is not working correctly or is defective, p\
lease contact your Philips 
dealer. In the event you require service whilst in another country a dea\
ler address can be given to 
you by the Philips Consumer Help Desk in that country, the telephone and\
 fax number of which can 
be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the o\
perating instructions 
carefully before contacting your dealer. If you have questions which you\
r dealer cannot answer or 
any related question please contact the 
Philips Consumer Information Centers or via:
    
 
 
 
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International Guarantee
Website: http://www.philips.com
 
      
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United States Guarantee
  
       
 
  
  
  
  
  
Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor. 
All Philips monitors are designed and manufactured to high standards and\
 
deliver high-quality performance, ease of use and ease of installation. \
Should 
you encounter any difficulties while installing or using this product, p\
lease 
contact Philips directly to benefit from your Philips F1rst Choice Warra\
nty. This 
three-year service warranty entitles you to a swap model on-site within \
48 
hours of your call being received within the first year of purchase. If \
you have 
any problems with your monitor within the second or third year of purcha\
se, we 
will repair it after it has been sent to the service provider at your ex\
pense and 
returned to you within five working days, free of charge. 
LIMITED WARRANTY (Computer Monitor)
Click here to access the Warranty Registration Card.
Three Years Free Labor / Three Years Free Service on Parts / One Year Ex\
change* 
*Product will be exchanged with a new or renewed to original specificati\
ons unit within two 
business days for the first year. This product must be shipped in at you\
r expense for service during 
years two and three.
 
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales rec\
eipt or other document 
showing that you purchased the product is considered proof of purchase. \
Attach it to this owners 
manual and keep both nearby. 
 
WHAT IS COVERED?
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United States Guarantee
 
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be 
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the 
replacement or repair of all parts, and for all labor charges. 
All parts, including repaired and replaced parts, are covered only for t\
he original warranty period. 
When the warranty on the original product expires, the warranty on all r\
eplaced and repaired 
products and parts also expires. 
  
WHAT IS EXCLUDED?
Your warranty does not cover: 
l     labor charges for installation or setup of the product, adjustment of cu\
stomer controls on the 
product, and installation or repair of antenna systems outside of the pr\
oduct. 
l     product repair and/or part replacement because of misuse, accident, unau\
thorized repair or 
other cause not within the control of Philips Consumer Electronics. 
l     reception problems caused by signal conditions or cable or antenna syste\
ms outside the 
unit. 
l     a product that requires modification or adaptation to enable it to opera\
te in any country other 
than the country for which it was designed, manufactured, approved and/o\
r authorized, or 
repair of products damaged by these modifications. 
l     incidental or consequential damages resulting from the product. (Some s\
tates do not allow 
the exclusion of incidental or consequential damages, so the above exclu\
sion may not apply 
to you. This includes, but is not limited to, prerecorded material, whet\
her copyrighted or not 
copyrighted.)
 
l     the model or production number on the product has been altered, deleted,\
 removed or made 
illegible.
 
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is offi\
cially distributed by Philips 
Consumer Electronics. In countries where Philips Consumer Electronics do\
es not distribute the 
product, the local Philips service organization will attempt to provide \
service (although there may be 
a delay if the appropriate spare parts and technical manual(s) are not\
 readily available). 
  
Where CAN I GET MORE INFORMATION?    
 
 
 
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United States Guarantee
For more information, contact the Philips Customer Care Center by callin\
g (877) 835-1838 (U.S.A. 
customers only) or (919) 573-7855. 
Before Requesting Service...
Please check your owners manual before requesting service. Adjustments \
of the controls 
discussed there may save you a service call. 
  
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...\
Contact the Philips Customer Care Center phone number listed below for p\
roduct assistance and 
procedures for servicing: 
Philips Customer Care Center 
(877) 835-1838 or (919) 573-7855
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties\
, including implied warranties 
of merchantability and fitness for a particular purpose, are limited in \
duration to the duration of this 
express warranty. But, because some states do not allow limitations on h\
ow long an implied 
warranty may last, this limitation may not apply to you.) 
  
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at: 
(800) 479-6696 
Three years free parts and three years free labor will be provided at Ph\
ilips Canada depot or any 
one of its authorized service centers. 
(In Canada, this warranty is given in lieu of all other warranties. No \
other warranties are expressed 
or implied, including any implied warranties of merchantability or fitne\
ss for a particular purpose. 
Philips is not liable under any circumstances for any direct, indirect, \
special, incidental or 
consequential damages, howsoever incurred, even if notified of the possi\
bility of such damages.) 
 
REMEMBER... Please record the model and serial numbers found on the product below. 
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