Philips 191e1sb User Manual

							
Troubleshooting
  
       
  • Safety and 
Troubleshooting
 • FAQs
 • Common Problems
 • Imaging Problems 
 • Regulatory Information
 • Other Related Information
  
  
  
  
Troubleshooting
This page deals with problems that can be corrected by a user. If the pr\
oblem still persists after you have tried these 
solutions, contact Philips customer service representative. 
Common Problems 
Having this problemCheck these items
No Picture
(Power LED not lit) 
l     Make sure the power cord is plugged into the power outlet 
and into the back of the monitor. 
l     First, ensure that the power button on the front of the monitor 
is in the OFF position, then press it to the ON position.
 
No Picture
(Power LED is amber or yellow) 
l     Make sure the computer is turned on. 
l     Make sure the VGA cable is properly connected to your 
computer.
 
l     Check to see if the monitor cable has bent pins. 
l     The Energy Saving feature may be activated 
Screen says
l     Make sure the monitor cable is properly connected to your 
computer. (Also refer to the Quick Set-Up Guide). 
l     Check to see if the monitor cable has bent pins. 
l     Make sure the computer is turned on. 
AUTO button not working properly
l     The Auto Function is designed for use on standard Macintosh 
or IBM-compatible PCs running Microsoft Windows. 
l     It may not work properly if using nonstandard PC or video 
card.
 
Imaging Problems
Display position is incorrect
l     Press the Auto button. 
l     Adjust the image position using the Phase/Clock of More 
Settings in OSD Main Controls.
 
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Troubleshooting
 Image vibrates on the screen
l     Check that the VGA cable is properly connected to the 
graphics board or PC.
 
Vertical flicker appears
l     Press the Auto button. 
l     Eliminate the vertical bars using the Phase/Clock of More 
Settings in OSD Main Controls.
 
Horizontal flicker appears
l     Press the Auto button. 
l     Eliminate the vertical bars using the Phase/Clock of More 
Settings in OSD Main Controls.
The screen is too bright or too dark
l     Adjust the contrast and brightness on On-Screen Display. 
(The backlight of the LCD monitor has a fixed life span. When 
the screen becomes dark or begins to flicker,
 please contact 
your sales representative).
An after-image appears
l     If an image remains on the screen for an extended period of 
time, it may be imprinted in the screen and leave an after-
image. This usually disappears after a few hours
An after-image remains after the power 
has been turned off.
l     This is characteristic of liquid crystal and is not caused by a 
malfunction or deterioration of the liquid crystal. The after-
image will disappear after a peroid of time.
Green, red, blue, dark, and white dots 
remainsl     The remaining dots are normal characteristic of the liquid 
crystal used in today’s technology.
 
    
 
 
 
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Troubleshooting
For further assistance, refer to the Consumer Information Centers list and contact Philips customer service 
representative.
 
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Regulatory Information
  
       
 
 •Recycling Information for Customers
 •Waste Electrical and Electronic 
Equipment-WEEE
 •CE Declaration of Conformity
 •Energy Star Declaration
 
•Federal Communications 
Commission (FCC) Notice (U.S. 
Only)
 •FCC Declaration of Conformity
 •Commission Federale de la 
Communication (FCC Declaration)
 •EN 55022 Compliance (Czech 
Republic Only)
 •MIC Notice (South Korea Only)
 •Polish Center for Testing and 
Certification Notice
 •North Europe (Nordic Countries) 
Information
 •BSMI Notice (Taiwan Only)
•Ergonomie Hinweis (nur 
Deutschland)
 •Philips End-of-Life Disposal
 •Information for UK only
 •China RoHS
 •Troubleshooting
 •Other Related Information
 •Frequently Asked Questions (FAQs)
 
Regulatory Information
Model ID:191E1
Model No:MWE1191F
Recycling Information for Customers
There is currently a system of recycling up and running in the European \
countries, such as The 
Netherlands, Belgium, Norway, Sweden and Denmark.
In Asia Pacific, Taiwan, the products can be taken back by Environment P\
rotection Administration (EPA) 
to follow the IT product recycling management process, detail can be fou\
nd in web site 
www.epa.gov.tw
The monitor contains parts that could cause damage to the nature environ\
ment. Therefore, it is vital that the 
monitor is recycled at the end of its life cycle. 
For help and service, please contact Consumers Information Center or F1rst Choice Contact Information 
Center
 in each country. 
 
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Waste Electrical and Electronic Equipment-WEEE
Attention users in European Union private households
 This marking on the product or on its packaging illustrates that, under\
 European Directive 
2002/96/EG governing used electrical and electronic appliances, this pro\
duct may not be disposed of 
with normal household waste. You are responsible for disposal of this eq\
uipment through a designated 
waste electrical and electronic equipment collection. To determine the l\
ocations for dropping off such 
waste electrical and electronic, contact your local government office, t\
he waste disposal organization that 
serves your household or the store at which you purchased the product.
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CE Declaration of Conformity
This product is in conformity with the following standards  
- EN60950-1:2001 (Safety requirement of Information Technology Equipmen\
t)  
- EN55022:2006 (Radio Disturbance requirement of Information Technology\
 Equipment)  
- EN55024:1998 (Immunity requirement of Information Technology Equipmen\
t)  
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Regulatory Information
- EN61000-3-2:2006 (Limits for Harmonic Current Emission)  
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker) 
following provisions of directives applicable 
- 2006/95/EC (Low Voltage Directive)  
- 2004/108/EC (EMC Directive)  
and is produced by a manufacturing organization on ISO9000 level. 
The product also comply with the following standards  
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for CRT Monito\
r)  
- ISO13406-2 (Ergonomic requirement for Flat Panel Display)  
- GS EK1-2000 (GS specification)  
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual\
 Display) 
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields\
)  
- TCO03, TCO Display 5.0 (Requirement for Environment Labelling of Erg\
onomics, Energy, Ecology and 
Emission, TCO: Swedish Confederation of Professional Employees) for TCO\
 versions 
 
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Energy Star Declaration
This monitor is equipped with a function for saving energy which support\
s the VESA Display 
Power Management Signaling (DPMS)
  standard. This means that the monitor must be 
connected to a computer which supports VESA DPMS. Time settings are adju\
sted from the 
system unit by software.
 VESA StateLED IndicatorPower Consumption
Normal operationON (Active) Green< 22W (typ.)
Power Saving
Alternative 2
One step
OFF (Sleep) Yellow< 0.5W
Switch OffOff< 0.5 W
As an ENERGY STAR® Partner, we have determined to that this product meets the 
ENERGY STAR® guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for a long\
 time.
 
 
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Federal Communications Commission (FCC) Notice (U.S. Only)
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Regulatory Information
This equipment has been tested and found to comply with the limits for a\
 Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed \
to provide 
reasonable protection against harmful interference in a residential inst\
allation. This 
equipment generates, uses and can radiate radio frequency energy and, if\
 not installed and 
used in accordance with the instructions, may cause harmful interference\
 to radio 
communications. However, there is no guarantee that interference will no\
t occur in a 
particular installation. If this equipment does cause harmful interferen\
ce to radio or 
television reception, which can be determined by turning the equipment o\
ff and on, the user 
is encouraged to try to correct the interference by one or more of the f\
ollowing measures:
 
l     Reorient or relocate the receiving antenna. 
l     Increase the separation between the equipment and receiver. 
l     Connect the equipment into an outlet on a circuit different from that to\
 which the receiver is 
connected. 
l     Consult the dealer or an experienced radio/TV technician for help. 
Changes or modifications not expressly approved by the party responsible\
 for compliance 
could void the users authority to operate the equipment. 
Use only RF shielded cable that was supplied with the monitor when conne\
cting this monitor to a 
computer device. 
To prevent damage which may result in fire or shock hazard, do not expos\
e this appliance to rain or 
excessive moisture. 
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN 
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. 
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FCC Declaration of Conformity
Declaration of Conformity for Products Marked with FCC Logo,  
United States Only 
 
This device complies with Part 15 of the FCC Rules. Operation is subject\
 to the following two conditions: (1) this device may 
not cause harmful interference, and (2) this device must accept any in\
terference received, including interference that may 
cause undesired operation. 
 
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Regulatory Information
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimi\
tes des appareils numériques de 
class B,aux termes de larticle 15 Des règles de la FCC. Ces limites \
sont conçues de façon 
à fourir une protection raisonnable contre les interférences nuisi\
bles dans le cadre dune 
installation résidentielle. CET appareil produit, utilise et peut é\
mettre des hyperfréquences 
qui, si lappareil nest pas installé et utilisé selon les consign\
es données, peuvent causer 
des interférences nuisibles aux communications radio. Cependant, rien\
 ne peut garantir 
labsence dinterférences dans le cadre dune installation particuliè\
re. Si cet appareil est la 
cause dinterférences nuisibles pour la réception des signaux de r\
adio ou de télévision, ce 
qui peut être décelé en fermant léquipement, puis en le rem\
ettant en fonction, lutilisateur 
pourrait essayer de corriger la situation en prenant les mesures suivant\
es:
 
l     Réorienter ou déplacer lantenne de réception. 
l     Augmenter la distance entre léquipement et le récepteur. 
l     Brancher léquipement sur un autre circuit que celui utilisé par l\
e récepteur. 
l     Demander laide du marchand ou dun technicien chevronné en radio/té\
lévision. 
Toutes modifications nayant pas reçu lapprobation des services comp\
étents en matière de 
conformité est susceptible dinterdire à lutilisateur lusage du \
présent équipement.
Nutiliser que des câbles RF armés pour les connections avec des o\
rdinateurs ou périphériques. 
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU 
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA. 
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EN 55022 Compliance (Czech Republic Only)
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Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protectio\
n circuit (a three-prong 
socket). All equipment that works together (computer, monitor, printer\
, and so on) should have the same 
power supply source.
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Regulatory Information
 
The phasing conductor of the rooms electrical installation should have \
a reserve short-circuit protection 
device in the form of a fuse with a nominal value no larger than 16 ampe\
res (A).
To completely switch off the equipment, the power supply cable must be r\
emoved from the power supply 
socket, which should be located near the equipment and easily accessible\
.
A protection mark B confirms that the equipment is in compliance with \
the protection usage 
requirements of standards PN-93/T-42107 and PN-89/E-06251.
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North Europe (Nordic Countries) Information
Placering/Ventilation 
VARNING: 
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIG\
A, NÄR 
DU STÄLLER DIN UTRUSTNING PÅPLATS. 
 
Placering/Ventilation 
ADVARSEL: 
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT 
ER NEMT TILGÆNGELIGE. 
    
 
 
 
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Regulatory Information
 
Paikka/Ilmankierto 
VAROITUS: 
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI 
IRROTTAA PISTORASIASTA. 
 
Plassering/Ventilasjon 
ADVARSEL: 
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR \
STØMTILFØRSEL ER LETTE Å NÅ. 
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BSMI Notice (Taiwan Only)
 
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Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der Verordnung ü\
ber den Schutz vor Schäden 
durch Röntgenstrahlen festgelegten Vorschriften. 
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf \
die Unbedenklichkeit der 
Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Stö\
rstrahlern nach Anlage III ¤ 5 Abs. 
4 der Röntgenverordnung erfüllt sind. 
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspric\
ht, ist darauf zu achten, daß 
1.  Reparaturen nur durch Fachpersonal durchgeführt werden. 
2.  nur original-Ersatzteile verwendet werden. 
3.  bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. 
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Regulatory Information
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Ro\
t nicht auf dunklem 
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelas\
tung bei zu geringem 
Zeichenkontrast wären die Folge). 
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70d\
B (A) oder weniger. 
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß 
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND. 
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End-of-Life Disposal 
Your new monitor contains materials that can be recycled and reused. Spe\
cialized companies can 
recycle your product to increase the amount of reusable materials and to\
 minimize the amount to be 
disposed of. 
Please find out about the local regulations on how to dispose of your ol\
d monitor from your local Philips 
dealer. 
(For customers in Canada and U.S.A.) 
This product may contain lead and/or mercury. Dispose of in accordance t\
o local-state and federal 
regulations. 
For additional information on recycling contact 
www.eia.org (Consumer Education Initiative)
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Information for UK only
 
WARNING - THIS APPLIANCE MUST BE GROUNDING.
Important: 
This apparatus is supplied with an approved moulded 13A 
plug. To change a fuse in this type of plug proceed as 
follows: 
1. Remove fuse cover and fuse. 
2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or 
BSI approved type. 
3. Refit the fuse cover. 
If the fitted plug is not suitable for your socket outlets, it 
should be cut off and an appropriate 3-pin plug fitted in its 
place. 
 
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