Philips 170c7f User Manual
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Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Slovakia • Slovenia • Turkey LATIN AMERICA: Antilles • Argentina • Brasil • Chile • Colombia • Mexico • Paraguay • Peru • Uruguay • Venezuela NORTH AMERICA: Canada • USA PACIFIC: Australia • New Zealand ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia • Pakistan • Philippines • Singapore • Taiwan • Thailand AFRICA: Morocco • South Africa MIDDLE EAST: Dubai • Egypt file:///D|/EDFU/LCD/170C7/manual/english/warranty/warranty.htm2006-07-28\ 11:03:56 AM
Your Philips F1rst Choice Warranty Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and\ deliver high-quality performance, ease of use and ease of installation. Should y\ ou encounter any difficulties while installing or using this product, pleas\ e contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warr\ anty. This three-year service warranty entitles you to a swap model on-site if your\ monitor turns out to be faulty or defective. Philips aims at a swap within 48 ho\ urs of your call being received. What is covered? The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgi\ um, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembo\ urg, Monaco, the Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United\ Kingdom and only for monitors originally designed, manufactured, approved and/or authorized f\ or usage within these countries. Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your monitor will be swapped by at least an equivalent monitor in case of def\ ects provided for under the warranty coverage. The swap monitor remains yours and Philips keeps the defective/original \ monitor. For the swap monitor the warranty period remains equal to that of your original monit\ or, being 36 months as from the purchase date of your original monitor. What is excluded? The Philips F1rst Choice Warranty applies provided the product is handle\ d properly for its intended use, in accordance with its operating instructions and upon presentation\ of the original invoice or cash receipt, indicating the date of purchase, dealers name and model a\ nd production number of the product. The Philips F1rst Choice Warranty may not apply if: l The documents have been altered in any way or made illegible; l The model or production number on the product has been altered, deleted,\ removed or made illegible; l Repairs or product modifications and alterations have been executed by u\ nauthorized service organizations or persons; l Damage is caused by accidents including but not limited to lightning, wa\ ter or fire, misuse or neglect; l Reception problems caused by signal conditions or cable or antenna syste\ ms outside the file:///D|/EDFU/LCD/170C7/manual/english/warranty/war_1st.htm (1 of 3)\ 2006-07-28 11:04:01 AM
Your Philips F1rst Choice Warranty unit; l Defects caused by abuse or misuse of the monitor; l Product requires modification or adaptation to enable it to comply with \ local or national technical standards, which apply in countries for which the product was \ not originally designed, manufactured, approved and/or authorized. Therefore always che\ ck whether a product can be used in a specific country. l Note that products that are not originally designed, manufactured, appro\ ved and/or authorized for usage within the Philips F1rst Choice countries, do not a\ pply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms \ are valid. Just a click away In case of any problems, we advise you to read the operating instruction\ s carefully or go to the www. philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the o\ perating instructions carefully or go to the www.philips.com/support website for additional support before contacting the Philips helpdesk. To solve your problem quickly, please prepare the following details befo\ re contacting the Philips helpdesk: l Philips type number l Philips serial number l Purchase date (copy of purchase may be required) l PC environment Processor: m 286/386/486/Pentium Pro/Internal memory m Operating system (Windows, DOS, OS/2, MAC) m Fax/Modem/Internet program? l Other cards installed Having the following information available will also help speed up the p\ rocess: l Your proof of purchase indicating: date of purchase, dealer name, model \ and product serial number. l The full address to which the faulty monitor has to be collected and the\ swap model should be delivered. Philips customer help desks are located worldwide. Click here to acces\ s the F1rst Choice Contact Information. Or you can reach us via: Website: http://www.philips.com/support file:///D|/EDFU/LCD/170C7/manual/english/warranty/war_1st.htm (2 of 3)\ 2006-07-28 11:04:01 AM
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F1rst Choice Contact Information F1rst Choice Contact Information CountryTelephone number Tariff Austria 0820 901115 0.20 Belgium070 253 010 0.17 Cyprus800 92256 Free of Charge Denmark3525 8761 Local call tariff Finland09 2290 1908 Local call tariff France08 9165 0006 0.23 Germany0180 5 007 532 0.12 Greece00800 3122 1223 Local call tariff Ireland01 601 1161 Local call tariff Italy199 404 042 0.25 Luxembourg 26 84 30 00 Local call tariff The Netherlands 0900 0400 063 0.20 Norway 2270 8250 Local call tariff Portugal 2 1359 1440 Local call tariff Spain 902 888 785 0.15 Sweden 08 632 0016 Local call tariff Switzerland 02 2310 2116 Local call tariff United Kingdom 0906 1010 017 £0.15 file:///D|/EDFU/LCD/170C7/manual/english/warranty/warfirst.htm2006-07-28\ 11:04:07 AM
Your Guarantee in Central and Eastern Europe Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed a\ nd manufactured to the highest quality standards. If, unfortunately, something should go wrong \ with this product Philips guarantees free of charge labor and replacement parts during a period of\ 36 months from date of purchase. What is covered? This Philips Guarantee in Central and Eastern Europe applies within Czec\ h Republic, Hungary, Slovakia, Slovenia, Poland, Russia and Turkey and only for monitors orig\ inally designed, manufactured, approved and/or authorized for usage within these countrie\ s. Warranty coverage begins as from the day you buy your monitor. For 3 years thereafter, your monitor will be serviced in case of defects provided for under the warra\ nty coverage. What is excluded? The Philips guarantee applies provided the product is handled properly f\ or its intended use, in accordance with its operating instructions and upon presentation of the \ original invoice or cash receipt, indicating the date of purchase, dealers name and model and pr\ oduction number of the product. The Philips guarantee may not apply if: l the documents have been altered in any way or made illegible; l the model or production number on the product has been altered, deleted,\ removed or made illegible; l repairs or product modifications and alterations have been executed by u\ nauthorized service organizations or persons; l damage is caused by accidents including but not limited to lightning, wa\ ter or fire, misuse or neglect. l Reception problems caused by signal conditions or cable or antenna syste\ ms outside the unit; l Defects caused by abuse or misuse of the monitor; l Product requires modification or adaptation to enable it to comply with \ local or national technical standards, which apply in countries for which the product was \ not originally designed, manufactured, approved and/or authorized. Therefore always che\ ck whether a product can be used in a specific country. Please note that the product is not defective under this guarantee in th\ e case where modifications become necessary in order for the product to comply with local or nation\ al technical standards which apply in countries for which the product was not originally design\ ed and/or manufactured. file:///D|/EDFU/LCD/170C7/manual/english/warranty/war_ee.htm (1 of 2)2\ 006-07-28 11:04:12 AM
Your Guarantee in Central and Eastern Europe Therefore always check whether a product can be used in a specific count\ ry. Just a click away In case of any problems, we advise you to read the operating instruction\ s carefully or go to the www. philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the o\ perating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, p\ lease contact your Philips dealer or directly the Philips Service and Consumer Information Centers Website: http://www.philips.com/support file:///D|/EDFU/LCD/170C7/manual/english/warranty/war_ee.htm (2 of 2)2\ 006-07-28 11:04:12 AM