Philips 170c7f User Manual

							
FAQs (Frequently Asked Questions)
Q: What is the CE mark?
A: The CE (Conformité Européenne) mark is required to be displayed\
 on all regulated 
products offered for sale on the European market. This CE mark means t\
hat a 
product complies with the relevant European Directive. A European Direct\
ive is a 
European Law that relates to health, safety, environment and consumer \
protection, 
much the same as the U.S. National Electrical Code and UL Standards.
 
Q: Does the LCD monitor conform to general safety standards?
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 9\
9/03 
standards for the control of radiation, electromagnetic waves, energy re\
duction, 
electrical safety in the work environment and recyclability. The specifi\
cation page 
provides detailed data on safety standards.
 
 
More information is provided in the Regulatory Information section.
 
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Troubleshooting
   
        
 
 •  Safety and 
Troubleshooting
 • FAQs
 • Common Problems
 • Imaging Problems 
 
•  Regulatory Information
 • Other Related Information
   
   
   
   
 
Troubleshooting
This page deals with problems that can be corrected by the user. If the \
problem still persists after you have tried these 
solutions, contact your nearest Philips dealer.
Common Problems 
Having this problem Check these items
No Picture
(Power LED not lit) 
l     Make sure the power cord is plugged into the power outlet 
and into the back of the monitor. 
l     First, ensure that the power button on the front of the monitor 
is in the OFF position, then press it to the ON position.
 
No Picture
(Power LED is amber or yellow) 
l     Make sure the computer is turned on. 
l     Make sure the signal cable is properly connected to your 
computer. 
l     Check to see if the monitor cable has bent pins. 
l     The Energy Saving feature may be activated 
Screen says
l     Make sure the monitor cable is properly connected to your 
computer. (Also refer to the Quick Set-Up Guide). 
l     Check to see if the monitor cable has bent pins. 
l     Make sure the computer is turned on. 
AUTO button not working properly
l     The Auto Function is designed for use on standard Macintosh 
or IBM-compatible PCs running Microsoft Windows. 
l     It may not work properly if using nonstandard PC or video 
card.
Imaging Problems
Display position is incorrect
l     Press the Auto button. 
l     Adjust the image position using the Horizontal Position and/or 
Vertical Position in OSD Main Controls.
 
      
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Troubleshooting
Image vibrates on the screen
l     Check that the signal cable is properly connected to the 
graphics board or PC.
 
Vertical flicker appears
l     Press the Auto button. 
l     
Eliminate the vertical bars using the More Settings of Phase/
Clock in OSD Main Controls.
 
Horizontal flicker appears
l     Press the Auto button. 
l     
Eliminate the vertical bars using the More Settings of Phase/
Clock in OSD Main Controls.
 
The screen is too bright or too dark
l     Adjust the contrast and brightness on OSD Main Controls. 
(The backlight of the LCD monitor has a fixed life span. When 
the screen becomes dark or begins to flicker,
 please contact 
your dealer).
An after-image appears
l     If an image remains on the screen for an extended period of 
time, it may be imprinted in the screen and leave an after-
image. This usually disappears after a few hours
An after-image remains after the power 
has been turned off.
l     This is characteristic of liquid crystal and is not caused by a 
malfunction or deterioration of the liquid crystal. The after-
image will disappear after a peroid of time.
Green, red, blue, dark, and white dots 
remainsl     The remaining dots are normal characteristic of the liquid 
crystal used in today’s technology.
 
For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor.
 
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Troubleshooting
        
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Regulatory Information
   
        
 
 
•
TCO99 Information
 •Recycling Information for 
Customers
 •Waste Electrical and 
Electronic Equipment-WEEE
 •
CE Declaration of Conformity
 •Energy Star Declaration 
 
•Federal Communications 
Commission (FCC) Notice (U.
S. Only)
 •FCC Declaration of Conformity
 
•Commission Federale de la 
Communication (FCC 
Declaration)
 •EN 55022 Compliance 
(Czech Republic Only)
 •MIC Notice (South Korea 
Only)
 •Polish Center for Testing and 
Certification Notice
 •North Europe (Nordic 
Countries) Information
 •BSMI Notice (Taiwan Only)
 •Ergonomie Hinweis (nur 
Deutschland)
 •Philips End-of-Life Disposal
 •Information for UK only
 •Troubleshooting
 •Other Related Information
 •Frequently Asked Questions 
(FAQs)
 
Regulatory Information 
Model ID:170C7 
Model No:HNC7170T
TCO 99 Information
Congratulations! You have just purchased a TCO 99 approved and 
labeled product! Your choice has provided you with a product 
developed for professional use. Your purchase has also contributed 
to reducing the burden on the environment and also to the further 
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
 
In many countries, environmental labeling has become an established meth\
od for encouraging the 
adaptation of goods and services to the environment. The main problem, a\
s far as computers and other 
electronics equipment are concerned, is that environmentally harmful sub\
stances are used both in the 
products and during their manufacture. Since it is not so far possible t\
o satisfactorily recycle the majority 
of electronics equipment, most of these potentially damaging substances \
sooner or later enter nature. 
There are also other characteristics of a computer, such as energy consu\
mption levels, that are 
important from the viewpoints of both the work (internal) and natural \
(external) environments. Since all 
methods of electricity generation have a negative effect on the environm\
ent (e.g. acidic and climate-
influencing emissions, radioactive waste), it is vital to save energy. \
Electronics equipment in offices is 
often left running continuously and thereby consumes a lot of energy. 
What does labeling involve? 
This product meets the requirements for the TCO99 scheme which provides\
 for international and 
environmental labeling of personal computers. The labeling scheme was de\
veloped as a joint effort by 
the TCO (The Swedish Confederation of Professional Employees), Svenska\
 Naturskyddsforeningen 
(The Swedish Society for Nature Conservation) and Statens Energimyndig\
het (The Swedish National 
Energy Administration). 
Approval requirements cover a wide range of issues: environment, ergonom\
ics, usability, emission of 
electric and magnetic fields, energy consumption and electrical and fire\
 safety. 
The environmental demands impose restrictions on the presence and use of\
 heavy metals, brominated 
and chlorinated flame retardants, CFCs (freons) and chlorinated solven\
ts, among other things. The 
product must be prepared for recycling and the manufacturer is obliged t\
o have an environmental policy 
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Regulatory Information
which must be adhered to in each country where the company implements it\
s operational policy. 
The energy requirements include a demand that the computer and/or displa\
y, after a certain period of 
inactivity, shall reduce its power consumption to a lower level in one o\
r more stages. The length of time 
to reactivate the computer shall be reasonable for the user. 
Labeled products must meet strict environmental demands, for example, in\
 respect of the reduction of 
electric and magnetic fields, physical and visual ergonomics and good us\
ability. 
Below you will find a brief summary of the environmental requirements me\
t by this product. The 
complete environmental criteria document may be ordered from:TCO Development
 
SE-114 94 Stockholm, Sweden 
Fax: +46 8 782 92 07 
Email (Internet): [email protected] 
Current information regarding TCO99 approved and labeled products may a\
lso be obtained via 
the Internet, using the address: http://www.tco-info.com/
 
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Environmental Requirements 
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, c\
asings and housings. Their 
purpose is to prevent, or at least to delay the spread of fire. Up to 30\
% of the plastic in a computer 
casing can consist of flame retardant substances. Most flame retardants \
contain bromine or chloride, 
and those flame retardants are chemically related to another group of en\
vironmental toxins, PCBs. Both 
the flame retardants containing bromine or chloride and the PCBs are sus\
pected of giving rise to severe 
health effects, including reproductive damage in fish-eating birds and m\
ammals, due to the bio-
accumulative* processes. Flame retardants have been found in human blood\
 and researchers fear that 
disturbances in fetus development may occur. 
The relevant TCO99 demand requires that plastic components weighing mor\
e than 25 grams must not 
contain flame retardants with organically bound bromine or chlorine. Fla\
me retardants are allowed in the 
printed circuit boards since no substitutes are available. 
Cadmium** 
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Regulatory Information
Cadmium is present in rechargeable batteries and in the color-generating\
 layers of certain computer 
displays. Cadmium damages the nervous system and is toxic in high doses.\
 The relevant TCO99 
requirement states that batteries, the color-generating layers of displa\
y screens and the electrical or 
electronics components must not contain any cadmium. 
Mercury** 
Mercury is sometimes found in batteries, relays and switches. It damages\
 the nervous system and is 
toxic in high doses. The relevant TCO99 requirement states that batteri\
es may not contain any mercury. 
It also demands that mercury is not present in any of the electrical or \
electronics components associated 
with the labeled unit. 
CFCs (freons) 
The relevant TCO99 requirement states that neither CFCs nor HCFCs may b\
e used during the 
manufacture and assembly of the product. CFCs (freons) are sometimes u\
sed for washing printed circuit 
boards. CFCs break down ozone and thereby damage the ozone layer in the \
stratosphere, causing 
increased reception on earth of ultraviolet light with increased risks e\
.g. skin cancer (malignant 
melanoma) as a consequence. 
Lead** 
Lead can be found in picture tubes, display screens, solders and capacit\
ors. Lead damages the nervous 
system and in higher doses, causes lead poisoning. The relevant TCO99 r\
equirement permits the 
inclusion of lead since no replacement has yet been developed. 
* Bio-accumulative is defined as substances which accumulate within livi\
ng organisms. 
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative\
.
Recycling Information for Customers
Philips establishes technically and economically viable objectives to op\
timize the environmental 
performance of the organizations product, service and activities.
From the planning, design and production stages, Philips emphasizes the \
important of making products 
that can easily be recycled. At Philips, end-of-life management primaril\
y entails participation in national 
take-back initiatives and recycling programs whenever possible, preferab\
ly in cooperation with 
competitors.
There is currently a system of recycling up and running in the European \
countries, such as The 
Netherlands, Belgium, Norway, Sweden and Denmark.
In U.S.A., Philips Consumer Electronics North America has contributed fu\
nds for the Electronic 
Industries Alliance (EIA) Electronics Recycling Project and state recy\
cling initiatives for end-of-life 
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Regulatory Information
electronics products from household sources. In addition, the Northeast \
Recycling Council (NERC) - a 
multi-state non-profit organization focused on promoting recycling marke\
t development - plans to 
implement a recycling program.
In Asia Pacific, Taiwan, the products can be taken back by Environment P\
rotection Administration (EPA) 
to follow the IT product recycling management process, detail can be fou\
nd in web site www.epa.gov.tw
For help and service, please contact Consumers Information Center or F1rst Choice Contact Information 
Center in each country or the following team of Environmental specialist can h\
elp. 
Mr. WY Chen- Environment manager 
Philips Multimedia Flat Display  
E-mail: [email protected] 
Tel: +886 (0) 3 222 6791 
Mr. Maarten ten Houten - Senior Environmental Consultant 
Philips Consumer Electronics 
E-mail: [email protected] 
Tel: +31 (0) 40 27 33402
Mr. Delmer F. Teglas 
Philips Consumer Electronics North America 
E-mail: [email protected] 
Tel: +1 865 521 4322
 
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Waste Electrical and Electronic Equipment-WEEE
Attention users in European Union private households
 This marking on the product or on its packaging illustrates that, under\
 European Directive 
2002/96/EG governing used electrical and electronic appliances, this pro\
duct may not be disposed of 
with normal household waste. You are responsible for disposal of this eq\
uipment through a designated 
waste electrical and electronic equipment collection. To determine the l\
ocations for dropping off such 
waste electrical and electronic, contact your local government office, t\
he waste disposal organization that 
serves your household or the store at which you purchased the product.
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Regulatory Information
CE Declaration of Conformity
Philips Consumer Electronics declare under our responsibility that the p\
roduct is in conformity with the 
following standards  
- EN60950-1:2001 (Safety requirement of Information Technology Equipmen\
t)  
- EN55022:1998 (Radio Disturbance requirement of Information Technology\
 Equipment)  
- EN55024:1998 (Immunity requirement of Information Technology Equipmen\
t)  
- EN61000-3-2:2000 (Limits for Harmonic Current Emission)  
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker) 
following provisions of directives applicable 
- 73/23/EEC (Low Voltage Directive)  
- 89/336/EEC (EMC Directive)  
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)  
and is produced by a manufacturing organization on ISO9000 level. 
The product also comply with the following standards  
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for CRT Monito\
r)  
- ISO13406-2 (Ergonomic requirement for Flat Panel Display)  
- GS EK1-2000 (GS specification)  
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual\
 Display)  
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields\
)  
- TCO99 (Requirement for Environment Labelling of Ergonomics, Energy, \
Ecology and Emission, TCO: 
Swedish Confederation of Professional Employees) for TCO versions 
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Energy Star Declaration 
This monitor is equipped with a function for saving energy which support\
s the VESA Display 
Power Management Signaling (DPMS) standard. This means that the monito\
r must be 
connected to a computer which supports VESA DPMS. Time settings are adju\
sted from the 
system unit by software.
 VESA StateLED IndicatorPower Consumption
Normal operation ON (Active) Green< 31 W
Power 
Saving
 Alternative 
2 
One step OFF (Sleep)
Amber< 1 W
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Regulatory Information
 Switch OffOff< 1 W
As an ENERGY STAR® Partner, PHILIPS has determined that this product meets 
the 
ENERGY STAR® guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for a long\
 time.
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Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a\
 Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed \
to provide 
reasonable protection against harmful interference in a residential inst\
allation. This 
equipment generates, uses and can radiate radio frequency energy and, if\
 not installed and 
used in accordance with the instructions, may cause harmful interference\
 to radio 
communications. However, there is no guarantee that interference will no\
t occur in a 
particular installation. If this equipment does cause harmful interferen\
ce to radio or 
television reception, which can be determined by turning the equipment o\
ff and on, the user 
is encouraged to try to correct the interference by one or more of the f\
ollowing measures:
 
l     Reorient or relocate the receiving antenna. 
l     Increase the separation between the equipment and receiver. 
l     Connect the equipment into an outlet on a circuit different from that to\
 which the receiver is 
connected. 
l     Consult the dealer or an experienced radio/TV technician for help. 
Changes or modifications not expressly approved by the party responsible\
 for compliance 
could void the users authority to operate the equipment. 
Use only RF shielded cable that was supplied with the monitor when conne\
cting this monitor to a 
computer device. 
To prevent damage which may result in fire or shock hazard, do not expos\
e this appliance to rain or 
excessive moisture. 
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN 
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. 
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