Pcs Phone Sanyo Scp5300 User Guide
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Setting TTY Mode This feature sets the TTY Mode to on or off. A TTY (also known as TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Connect the TTY device to the Headset Jack of PCS Phone. Then type the message you want to send on the TTY’s keyboard. To Turn the TTY Mode On or Off: 1.From the Standby mode, press . 2.Press . 3.Highlight Save Phone#and press . 4.Highlight Accessibilityand press . 5.Highlight TTY Onor TTY Offand press . Highlight Learn Moreand press at the step 5 above for instruction. Section 2: Understanding Your Phone 2B: Controlling Your Phone’s Settings 51 Changing the Menu Language When you first turn your phone on, the menus are displayed in English. To change the menu language to Spanish, follow these steps. 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Othersand press . 4.Highlight Languageand press . 5.Select Españoland press . Position Location To turn the Location Service On or Off: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Locationand press . 4.Press or (left softkey). Or wait a few seconds until the message scrolls down completely. 5.Select Onor Offand press . Tip: These icons let you know whether information of your position is sent to the network or not. If you are in no service or roaming area, indication is always indicates the Location Service is enabled. indicates the Location Service is disabled. OK Section 2: Understanding Your Phone 50 2B: Controlling Your Phone’s Settings
Section 2C Setting Your Phone’s Security In This Section Accessing the Security Menu Locking Your Phone Unlocking Your Phone Using Special Numbers Resetting and Locking Your Phone through SMS Security Features for PCS VisionSM B y using the security setting on your PCS Phone, you receive peace of mind without sacrificing flexibility. With several options available, you can customize your phone to meet your personal needs. Section 2: Understanding Your Phone 2C: Setting Your Phone’s Security 5352
Unlocking Your Phone To unlock your phone: 1.From the Locked display, press (left softkey). 2.Enter your lock code. Changing the Lock Code To change your lock code: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight SecuritySettingand press . 2.Highlight Change Lockand press . 3.Enter new lock code, 1234for example, in the box under New Code. 4.Reenter the new lock code in the box under Reenter Code. Calling in Lock Mode You can place calls to 911 and to your special numbers when in lock mode. To place an outgoing call in lock mode: To call an emergency number, special number or (PCS Customer Service Solutions), enter the phone number and press . (For emergency numbers, see “Calling Emergency Numbers” on page 26.) Unlock Section 2: Understanding Your Phone 2C: Setting Your Phone’s Security 55 Accessing the Security Menu You must enter your lock code to view the Security menu. To access the Security menu: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Securityand press . 4.Enter your lock code. Tip:If you can’t recall your lock code, try using the last four digits of either your Social Security number or PCS Phone Number or try 0000. If none of these work, call PCS Customer Service Solutions at 1-888-211-4PCS (4727). Locking Your Phone When your phone is locked, your phone allows you to restrict incoming calls and make calls to 911, PCS Customer Service Solutions or special numbers. To lock your phone: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight Lock Phoneand press . 2.Highlight Lock Nowor On Power-upand press . 3.Depending on your preference, highlight either Full Lockor Except IncomCall, and press . Full Lock:All phone calls except for Emergency#, (PCS Customer Service Solutions) or Special #s cannot be made. And no phone calls can be received except for Special #s. Except IncomCall:All phone calls except for Emergency#, (PCS Customer Service Solutions) or Special #s cannot be made. But all incoming calls can be received. Tip: If you want to cancel the “On Power-up” setting before turning thephone off, select Unlockedat the step 2 above. Section 2: Understanding Your Phone 54 2C: Setting Your Phone’s Security
Using Special Numbers You can save three special numbers in addition to your Internal Phone Book entries (the same number may be in both directories). You can make and receive calls from special numbers even when your phone is locked. To add or replace a special number: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight SecuritySettingand press . 2.Highlight Special #sand press . 3.Highlight the box under the entry number and press . 4.Enter your desired phone number and press . or Press (right softkey), then highlight From Phone Bookor Voicemailand press . To insert pauses into a number: 1.From the step 4 above, enter the phone number and press (right softkey) for the options. 2.Highlight Hard Pause, 2-Second Pauseor Hyphenand press . 3.Finish entering the rest of the numbers and press . Note:There are no Speed Dial options associated with special numbers. Erasing the Internal Phone Book To erase all the names and phone numbers in your Internal Phone Book: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight Erase PhoneBookand press . 2.If you’re sure you want to erase your Phone Book, highlight Ye sand press . Options Options Section 2: Understanding Your Phone 2C: Setting Your Phone’s Security 57 Restricting Calls You can restrict both incoming calls and outgoing calls if necessary. (The Restrict Calls setting does not apply to 911 or PCS Customer Service Solutions.) To restrict calls: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight SecuritySettingand press . 2.Highlight Limit Useand press . 3.Select the menu under Outgoing Callsor Incoming Callsand press . 4.Highlight your desired option, and press . Options: Allow All:You can make or receive all calls. Phone Book Only:Only Phone Book entries, Voicemail or Special #s (see the next page) are available to make or receive calls. Special #s Only:Only three special number’s entries are available to make or receive calls. Note: Restricted incoming calls are forwarded to voicemail. Note: To unrestrict all calls, select Allow Allat the step 4 above. Section 2: Understanding Your Phone 56 2C: Setting Your Phone’s Security
To activate this feature, the following presetting is required: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Securityand press . 4.Enter your lock code. 5.Highlight SecuritySettingand press . 6.Highlight Found Meand press . 7.Highlight Reset/Lockand press . 8.Select Enableand press . To unlock a phone that has been locked through SMS, bring the phone to Sprint Retail Store. Changing the Passcode To change the passcode for the special formatted SMS messages. 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Securityand press . 4.Enter lock code. 5.Highlight SecuritySettingand press . 6.Highlight Found Meand press . 7.Highlight ChangePasscodeand press . 8.Enter new passcode in the box under New Passcode(11 digits). 9.Reenter the new passcode in the box under Reenter Code. Section 2: Understanding Your Phone 2C: Setting Your Phone’s Security 59 Erasing the Downloads To erase all the downloaded data from web: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight Erase Downloadsand press . 2.If you’re sure you want to erase all the downloaded data from web, highlight Ye sand press . If you have assigned downloaded data, returns to default setting. Resetting Your Phone Resetting the phone restores all the factory defaults, including the ringer types and display settings. The Internal Phone Book, Call History, Scheduler and Messaging are not affected. To reset your phone: 1.From the Security Menu display (See “Accessing the Security Menu” on page 54), highlight Reset Phoneand press . 2.If you’re sure you want to reset your phone, highlight Ye sand press . Resetting and Locking Your Phone through SMS When your phone is lost or stolen, you can erase your important personal information (such as phone book entries, call history and messages) and lock your phone by sending a special formatted SMS message to your phone. Send the following format from your computer: RESET **** RESET – your defined passcode. Default Passcode is 11-digit ESN(Electronic Serial Number) which is written on the package or phone itself. The locked phone will display the following message: “If found, please call PCS Customer Solutions 1-888-211-4727.” Section 2: Understanding Your Phone 58 2C: Setting Your Phone’s Security
Signing In and Out of PCS Vision Services You can sign out of PCS Vision Services without turning off your phone, however you will not have access to all PCS Vision Services, including Web browsing and messaging. Signing out will avoid any charges associated with PCS Vision Services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services. You may sign in again at any time. To sign out of PCS Vision Services: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Internetand press . 4.Highlight Sign Outand press . 5.A message will appear. Press (left softkey) to confirm that you want to sign out. To sign in to PCS Vision Services: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Internetand press . 4.Highlight Sign Inand press . 5.Enter your PCS Vision password if necessary. Sign Out Section 2: Understanding Your Phone 2C: Setting Your Phone’s Security 61 Security Features for PCS VisionSM Automating Your PCS Vision Password Your phone comes equipped with a password that enables it to automatically connect to PCS Vision services automatically. This way, you can access PCS Vision Services without having to type a password. You can change your password by signing in to www.sprintpcs.com. Then, when you enter your new password on the phone, you can choose whether the phone should ask for that password each time it connects to PCS Vision Services. To have your phone request your PCS Vision password each time it connects to PCS Vision services: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Internetand press . 4.Highlight Password Promptand press . 5.Select AlwaysPromptand press . 6.A message will appear. Press or (left softkey) to confirm that you want to set. To have your phone automatically submit your PCS Vision password each time it connects to PCS Vision Services: 1.Follow the steps 1 to 4 above. 2.Select Never Askand press . 3.Enter the password (6 to 16 characters) and press or (left softkey).OK OK Section 2: Understanding Your Phone 60 2C: Setting Your Phone’s Security
Section 2D Controlling Your Roaming Experience In This Section Understanding Roaming Setting Your Phone’s Roam Mode Controlling Roaming Charges Using Call Guard R oaming is the ability to make or receive calls while you’re off the Sprint Nationwide PCS Network. Your new dual band/tri mode PCS Phone works anywhere on the enhanced Sprint Nationwide PCS Network and allows you to roam on digital networks virtually anywhere in the U.S. where compatible wireless service is available. This section explains how roaming works as well as special features that let you manage your roaming experience. Section 2: Understanding Your Phone 2D: Controlling Your Roaming Experience 6362
Roaming on Analog Networks When you roam on analog networks, you will experience a similar quality provided by other analog carriers today. Although some calling features, such as PCS Vision, will be unavailable, you can still make and receive calls and access voicemail. You will experience a few differences: You are more likely to experience static, cross-talk, fade-out and dropped calls. Some calling features which are standard on the enhanced Sprint Nationwide PCS Network, such as call waiting, PCS Vision Products and Services and direct international dialing, are unavailable. Though callers can leave voicemail messages while you are roaming, you will not receive notification until you return to the Sprint Nationwide PCS Network. While roaming, you can periodically check your voicemail for new messages by dialing 1+area code+your PCS Phone Number. Press when you hear your greeting and enter your pass code at the prompt. There are security and privacy risks (eavesdropping and cloning) that exist with conventional analog services today. Your battery needs recharging sooner when you use your phone for analog roaming. Note: If you’re on a call when you leave the Sprint Nationwide PCS Network and enter an area where roaming is available (whether digital or analog), your call is dropped. If your call is dropped in an area where you think PCS Service is available, turn your phone off and on again to reconnect to the Sprint Nationwide PCS Network. Note:When using your phone in analog mode, the handset may feelwarm. This behavior is normal for analog operation. Section 2: Understanding Your Phone 2D: Controlling Your Roaming Experience 65 Understanding Roaming Recognizing Icons on the Display Screen Your phone’s display screen always lets you know when you’re off the Sprint Nationwide PCS Network and whether your phone is operating in analog or digital mode. The following chart indicates what you’ll see depending on where you’re using your phone. Main LCDRoaming Indicator Sprint Nationwide PCS Network Other/Analog Networks Sub LCD Roaming Indicator Analog Indicator Sprint Nationwide PCS Network Other Digital Networks Digital Roam Analog Networks Analog Roam Tip: Remember, when you are using your phone off the Sprint Nationwide PCS Network, always dial numbers using 11 digits (1 + area code + number). Note: You will pay a higher per-minute rate for roaming calls. Roaming on Other Digital Networks When you’re roaming on other digital networks, your call quality and security will be similar to the quality you receive when making calls while on the enhanced Sprint Nationwide PCS Network. You may not be able to access certain calling features, such as PCS Vision. Section 2: Understanding Your Phone 64 2D: Controlling Your Roaming Experience
Controlling Roaming Charges Using Call Guard In addition to the roaming icon, Call Guard alerts you when roaming charges apply. This feature makes it easy to manage your roaming charges by reminding you when you make or receive roaming calls. It also requires you to take additional steps before placing or answering a roaming call. These additional steps are not required when you make or receive calls while on the enhanced Sprint Nationwide PCS Network. To Turn the Call Guard Feature On or Off: 1. From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Roamingand press . 4.Highlight Call Guardand press . 5.Select Onor Offand press . To Place Roaming Calls With Call Guard On: 1. From the Standby mode, dial 1 + area code + the seven-digit number. (You can also initiate a call from the Internal Phone Book, Call History or Messaging.) 2.Press or press , highlight Calland press . 3.Press to proceed while the pop-up message is displayed. or Press any key to erase the pop-up message, then press , highlight Roam Calland press . To Answer Incoming Roaming Calls With Call Guard On: 1. Press . 2.Press to proceed while the pop-up message is displayed. OR 1.Press , highlight Answerand press . Remember if the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls even if you have selected the Analog setting (see page 66). Section 2: Understanding Your Phone 2D: Controlling Your Roaming Experience 67 Setting Your Phone’s Roam Mode Your PCS Phone allows you to control your ability to roam. By using the Roamingmenu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings on your dual band/tri mode phone to control your roaming experience: 1.From the Standby mode, press to display the main menu. 2.Highlight Settingsand press . 3.Highlight Roamingand press . 4.Highlight Set Modeand press . 5.To select an option, select it and press . Sprint:This setting allows you to select the enhanced Sprint Nationwide PCS Network only and prevents roaming on other networks. Automatic:This setting seeks Sprint Service. When Sprint Service is unavailable, the phone searches for an alternative system. Analog:This setting forces the phone to seek an analog roaming system. The previous setting is restored the next time the phone is turned on. Section 2: Understanding Your Phone 66 2D: Controlling Your Roaming Experience
Section 2E Navigating Through Menus In This Section Menu Navigation Menu Structure Viewing Menus T his section is a road map to using your PCS Phone. Every function and feature can be accessed through a menu. Take a few moments to learn your way around. You’ll find that it makes your phone easier to use. Section 2: Understanding Your Phone 2E: Navigating Through Menus 6968