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PCS Phone Handspring Treo 600 Manual

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    							170Safety & Warranty
    Performance and SafetyImportant Information About Your Phone and ServiceKeeping Tabs on Signal StrengthThe quality of each call you make or receive depends on the signal strength in your area. Your 
    phone informs you of the current signal strength by displaying a number of bars next to the 
    signal strength icon. The more bars displayed, the stronger the signal. If you’re inside a building, 
    being near a window may give you better reception.Understanding the Power Save FeatureIf your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is 
    automatically activated. If your phone is active, it periodically rechecks service availability or 
    you can check it yourself by pressing any key. Anytime the Power Save feature is activated, a 
    message displays on the screen. When a signal is found, your phone returns to standby mode.Understanding How Your Phone OperatesYour phone is basically a radio transmitter and receiver. When it's turned on, it receives and 
    transmits radio frequency (RF) signals. When you use your phone, the system handling your call 
    controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode.Maintaining Your Phone’s Peak PerformanceThere are several simple guidelines to operating your phone properly and maintaining safe, 
    satisfactory service.Hold the phone with the antenna over your shoulder.Try not to hold, bend or twist the phone’s antenna.Don’t use the phone if the antenna is damaged.Speak directly into the mouthpiece.Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, 
    immediately turn the power off. If it’s inoperable, return it to a Sprint Store or call 
    PCS Customer Solutions for service.Note: 
    For the best care of your phone, only Sprint Authorized Personnel should service your phone and 
    accessories. Faulty service may void the warranty.
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    Maintaining Safe Use of and Access to Your PhoneFAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY 
    AND POSSIBLE PROPERTY DAMAGE.Using Your Phone While DrivingTalking on your phone while driving (or operating the phone without a hands-free device) is 
    prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always 
    comes first.
    When using your phone in the car:Get to know your phone and its features, such as speed dial and redial.When available, use a hands-free device.Position your phone within easy reach.Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy 
    traffic or hazardous weather conditions.Do not take notes or look up phone numbers while driving.Dial sensibly and assess the traffic; if possible, place calls when stationary or before pulling into 
    traffic.Do not engage in stressful or emotional conversations that may divert your attention from the road.Dial 911 to report serious emergencies. It’s free from your wireless phone.Use your phone to help others in emergencies.Call roadside assistance or a special non-emergency wireless number when necessary.Tip: 
    Purchase an optional Hands-Free Car Kit.Following Safety GuidelinesTo operate your phone safely and efficiently, always follow any special regulations in a given area. 
    Turn your phone off in areas where use is forbidden or when it may cause interference or danger.Using Your Phone Near Other Electronic DevicesMost modern electronic equipment is shielded from radiofrequency (RF) signals. However, RF 
    signals from wireless phones may affect inadequately shielded electronic equipment.
    RF signals may affect improperly installed or inadequately shielded electronic operating systems 
    and/or entertainment systems in motor vehicles. Check with the manufacturer or their 
    representative to determine if these systems are adequately shielded from external RF signals. Also 
    check with the manufacturer regarding any equipment that has been added to your vehicle.
    Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to 
    determine if they are adequately shielded from external RF signals. 
    						
    							172Safety & Warranty
    Note: 
    Always turn off the phone in health care facilities and request permission before using the phone near 
    medical equipment.Turning Off Your Phone Before FlyingTurn off your phone before boarding any aircraft. To prevent possible interference with aircraft 
    systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have 
    permission from a crew member to use your phone while the plane is on the ground. To prevent 
    any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.Turning Off Your Phone in Dangerous AreasTo avoid interfering with blasting operations, turn your phone off when in a blasting area or in 
    other areas with signs indicating two-way radios should be turned off. Construction crews often 
    use remote-control RF devices to set off explosives.
    Turn your phone off when you're in any area that has a potentially explosive atmosphere. 
    Although it's rare, your phone and accessories could generate sparks. Sparks can cause an 
    explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, 
    clearly marked. They include:Fueling areas such as gas stations.Below deck on boats.Fuel or chemical transfer or storage facilities.Areas where the air contains chemicals or particles such as grain, dust or metal powders.Any other area where you would normally be advised to turn off your vehicle’s engine.Note: 
    Never transport or store flammable gas, liquid or explosives in the compartment of your vehicle that 
    contains your phone or accessories.Restricting Children’s Access to Your PhoneYour phone is not a toy. Do not allow children to play with it as they could hurt themselves and 
    others, damage the phone or make calls that increase your phone bill.Caring for Your Phone BatteryProtecting Your BatteryThe guidelines listed below help you get the most out of your battery’s performance.Use only Sprint-approved chargers. These chargers are designed to maximize battery life. Using 
    other chargers voids your warranty and may cause damage.In order to avoid damage, charge the battery only in temperatures that range from 
    32º F to113º F. (0º C to 45º C).Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
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    Never dispose of the phone by incineration.Keep the metal contacts on the bottom of your phone clean.Don’t attempt to disassemble or short-circuit the battery.The battery may need recharging if it has not been used for a long period of time.Don’t store the phone in extreme temperature areas for long periods of time. Store the phone in 
    environments that range from 32º F to 113º F (0º C to 45º C).Disposal of Phone For safe disposal options of your phone, contact your nearest Sprint authorized service center.Special Note:
     Be sure to dispose of your phone properly. In some areas disposal in household or 
    business trash may be prohibited.
    Note:
     For safety, do not handle a damaged or leaking battery.
    Acknowledging Special Precautions and the FCC NoticeFCC StatementThis device complies with part 15 of the FCC rules. Operation is subject to the following two 
    conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
    interference received, including interference that may cause undesired operation. 
    This device has been tested and found to comply with the limits for a Class B digital device, 
    pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
    against harmful interference in a residential installation. This equipment generates, uses, and can 
    radiate radio frequency energy and, if not installed and used in accordance with the instructions, 
    may cause harmful interference to radio communications. However, there is no guarantee that 
    interference will not occur in a particular installation. If this equipment does cause harmful 
    interference to radio or television reception, which can be determined by turning the equipment 
    off and on, the user is encouraged to try to correct the interference by one or more of the following 
    measures: Reorient or relocate the receiving antennaIncrease the separation between the equipment and receiverConnect the equipment into an outlet or circuit different from that to which the receiver is 
    connected 
    Consult the dealer or an experienced radio/TV technician for help and for additional suggestions. 
    						
    							174Safety & Warranty
    RF Safety Exposure To Radio Frequency Energy (SAR) Radio transmitting devices radiate Radio Frequency (RF) energy during its operation. RF energy 
    can be absorbed into the human body and potentially can cause adverse health effects if 
    excessive levels are absorbed. The unit of measurement for human exposure to RF energy is 
    “Specific Absorption Rate” (SAR).
    The Federal Communications Commission (FCC), Industrie Canada (IC), and other agencies 
    around the world have established limits that incorporate a substantial safety margin designed to
    assure the safety of all persons using this equipment.
    In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF 
    exposure compliance at a qualified test laboratory and found to comply with the regulations 
    regarding exposure to RF Energy.
    SAR was measured with the unit transmitting at its maximum certified RF power. Often, 
    however, during normal operation the unit will transmit much less than maximum power. 
    Transmit power is controlled automatically and, in general is reduced as you get closer to a 
    cellular base station. This reduction in transmit power will result in a lower RF energy exposure 
    and resulting SAR value.FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines, users MUST use one of the 
    following types of body-worn accessories.1.A Handspring brand body-worn accessory that has been tested for SAR compliance and is 
    intended for use with this product.2.An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1 cm of 
    separation between the users body and the unit.
    Do NOT use the device in a manner such that it is in direct contact with the body (i.e. on the lap 
    or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits See 
    www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety.
    Antenna Care/Unauthorized ModificationsUse only the supplied integral antenna. Unauthorized antenna modifications or attachments 
    could damage the unit and may violate FCC regulations. Any changes or modifications not 
    expressly approved by the party responsible for compliance could void the user's authority to 
    operate the equipment.
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    Terms and Conditions & Warranty InformationTerms and Conditions of Services(Effective as of June 1, 2003 until replaced)
    Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for 
    PCS Services. 
    The terms and conditions included with your PCS Phone may not be the most current version. For 
    the most current version of the terms and conditions, please visit our Web site at www
    .sprintpcs.com
     
    or call PCS Customer Solutions at 1-888-211-4PCS. If you activated PCS Services before the effective 
    date of these terms and conditions, these terms and conditions replace and supersede any previous 
    terms and conditions.
    If you have questions about your PCS Services, please visit our Web site at www
    .sprintpcs.com
     or call 
    PCS Customer Solutions at 1-888-211-4PCS (4727). 
    Para solicitar esta literatura en español, por favor contactar a 1-888-211-4PCS(4727).
    Agreement. 
    Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its affiliates doing 
    business as Sprint providing PCS Services (“Services”) to you is made up of these Terms and 
    Conditions of Service (“Terms”) and the Service Plan that we agree to provide you. Your “Service 
    Plan” is described in our marketing materials, and includes the terms, rates and features we set for 
    that Service Plan. In the agreement, we use the words “we,” “us,” “our” or “Sprint” to refer to Sprint 
    Spectrum L.P. and its affiliates doing business as Sprint. You accept the agreement when you 
    activate PCS Services or make any attempt to use our PCS Services (for example, attempting to 
    place any call while on or roaming off the Sprint Nationwide PCS Network, using data services, 
    etc.). We may change the Agreement at any time by giving you prior notice. Any changes to the 
    Agreement are effective when we publish them. If you use our Services or make any payment to us 
    on or after the effective date of the changes, you accept the changes. If we change a material term 
    of the Agreement and that change has a material adverse effect on you, you may terminate the 
    Agreement without an early termination fee by calling 1-888-211-4727 within 30 days after the 
    invoice date of the first invoice your receive after the changes go into effect. You understand and 
    agree that taxes, Universal Service fees and other charges imposed by the government or based on 
    government calculations may increase or decrease on a monthly basis, and that this paragraph does 
    not apply to any increases in such taxes, Universal Service fees and other charges.
    Provision of Service. 
    Your purchase of a PCS Phone or other equipment does not mean that we 
    must provide Services to you. We may decide not to provide Services to you for any lawful reason. 
    We may request that you provide us with any information we reasonably require to determine 
    whether you qualify for Services. Services in some areas are managed and provided under contract 
    with Sprint by independent affiliates with access to the Sprint Nationwide PCS Network. Some 
    Services may not be available or may operate differently in certain affiliate markets or other areas. 
    						
    							176Safety & Warranty
    Credit Verification. 
    You must have and maintain satisfactory credit to receive and continue to 
    receive Services. We will verify your credit before agreeing to provide Services to you and we 
    may verify your credit at any time while we provide Services to you. Credit verification may 
    include a review of credit reports that we receive from credit bureaus. If at any time we 
    determine, in our sole discretion, that payment for Services may not be made when due, we may 
    suspend Services and require that you provide payment on account or a guarantee of payment 
    before we resume Services.
    Service Plan. You may be eligible for a fixed length PCS Service Plan (“Term Service Plan”) or for 
    a month-to-month Service Plan (“Non-Term Service Plan”). We determine the Service Plan for 
    which you qualify. Except as permitted by the Agreement, you must maintain service with us on 
    your Term Service Plan for the minimum term associated with that Term Service Plan. We may 
    offer non-identical Service Plans to different individuals or entities. Services and coverage under 
    some Service Plans may be more limited than available under other Service Plans. Your Service 
    Plan sets out the charges for Services and is your Service Plan until that Service Plan is changed, 
    you switch to a different Service Plan, or your Services terminate. Based on your credit rating or 
    other factors, we may require that you make a deposit, prepayment, or a series of deposits or 
    prepayments, or be subject to an account spending limit, before Services are activated or 
    maintained.
    Changing Service Plans. 
    If you are on a Non-Term Service Plan, you may change to a different 
    Service Plan for which you qualify. Any change is effective at the start of your next full invoicing 
    cycle unless otherwise specified by us at the time that you place your change order. If you 
    change or add a different Service Plan or service feature and the change is effective prior to the 
    start of your next full invoicing cycle, you will be invoiced a prorated amount. We may require a 
    service charge for implementing any change directed by you in addition to the charges 
    associated with the Service Plan or optional service features you select. If you are on a Term 
    Service Plan and you want to change your service plan, you may be required to accept a new 
    Term Service Plan and we may require you to pay the early termination fee set out in your 
    Service Plan or other fee. 
    Termination. Non-Term Service Plan. 
    If you are on a Non-Term Service Plan, you may terminate 
    Services at any time by giving us notice. Subject to the terms of this Agreement, we may 
    terminate Services at any time, with or without notice. If your Service has been suspended due 
    to non-payment, you may be charged a reactivation fee. We may deactivate any Number before 
    you receive notice of termination without liability to you. Termination by either of us may be 
    with or without cause.
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    Termination. Term Service Plan. 
    EXCEPT AS PERMITTED BY THE AGREEMENT, IF YOU 
    TERMINATE YOUR TERM SERVICE PLAN BEFORE THE END OF THE TERM, OR IF WE TERMINATE 
    SERVICES FOR CAUSE BEFORE THE END OF THE TERM, YOU WILL BE REQUIRED TO PAY THE 
    EARLY TERMINATION FEE ASSOCIATED WITH YOUR TERM SERVICE PLAN. No early termination 
    fee is charged if you terminate a Term Service Plan in accordance with the return policy associated 
    with your Term Service Plan. After the expiration of the term, the Terms relating to Non-Term 
    Service Plans apply. 
    Termination. General. 
    Regardless of whether you have a Non-Term or a Term Service Plan, we may 
    terminate or suspend Services to you without liability if: (1) you breach any provision of this 
    Agreement (including if you fail to pay any charges for Services); or (2) you fail to pay any charges 
    due us for equipment or otherwise. If Services are terminated before the end of your current 
    invoicing cycle, we will not prorate the monthly recurring charge to the date of termination, and 
    you will not receive a credit or refund for any unused minutes in your Service Plan. 
    Use of Services and Equipment; Availability. 
    You must be at least 18 years old to subscribe to our 
    Services. We may require you to provide proof of your age and identity. If you are under 18 years 
    old you may be eligible for certain Services that have Account Spending Limits if a person 18 years 
    or older is also named as a subscriber on the Account. Your PCS Phone will not accept the services 
    of any wireless provider other than Sprint (but see Roaming). Services and equipment may not be 
    used for any unlawful, fraudulent or abusive purpose. By requesting Services, you agree that you 
    will not use Services and equipment in any unlawful, fraudulent or abusive manner. You may not 
    resell or lease Services or equipment to anyone. 
    Coverage. 
    Most services are only available within the operating range of the Sprint Nationwide 
    PCS Network (also see Roaming). Coverage is not available everywhere. Coverage and quality of 
    Services may be affected by conditions within or beyond our control, including network problems, 
    signal strength, your equipment, and atmospheric, geographic, or topographic conditions. We do 
    not guarantee service availability or that there will be no interruptions or delays in Services (e.g., 
    dropped calls, blocked calls, etc.).
    Number. 
    We assign a phone number (“Number”) to the phone or other equipment used by you on 
    the Sprint Nationwide PCS Network. We may change the Number without compensation by giving 
    you prior notice. You do not own the Number. You may not modify the Number we program into 
    any phone or other equipment, transfer or duplicate the Number to any phone or other equipment 
    other than that authorized by us, or transfer the Number to any other individual or entity.
    Phone Activation Fee. 
    You may be required to pay a non-refundable phone activation fee when you 
    activate a new Number, have us switch a Number to a different phone, have your current Number 
    changed, we activate a different phone on your existing account or your Service Plan says so.  
    						
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    Charges. 
    For most forms of wireless Service, your usage will be charged from the time you first 
    initiate contact between your phone or other wireless device and the network until the network 
    connection is broken, whether or not you are successful in connecting with the service with 
    which you seek to connect, even if the connection is later broken or dropped. An exception is 
    that you are not charged for voice calls that are not completed. You are charged for completed 
    calls to your Number from the time shortly before the phone starts ringing until the call is 
    terminated. You will be charged peak rates for the entire duration of calls initiated during the 
    peak time periods applicable to your Service. You will be charged off-peak rates for the entire 
    duration of calls initiated during the off-peak time periods applicable to your Service. In addition 
    to these usage charges, you may be charged for recurring monthly service charges, applicable 
    local and long-distance toll charges, other usage charges, (including voicemail access, call 
    waiting, call forwarding, etc.), connection fees, roaming charges, directory assistance, call 
    completion charges, account review and management charges, optional features you select at an 
    extra cost, surcharges related to government programs, and taxes. Charges for most Services are 
    incurred in one-minute increments, with partial minutes of use rounded up to the next highest 
    minute. You must pay, by each invoice due date, all charges for Services provided to the Number 
    for each phone or other equipment that our records show you activated, no matter who actually 
    uses or has possession of the phone or other equipment at the time Services are provided.
    PCS Vision (Third Generation) Wireless Charges. 
    For PCS Vision wireless services, you will be 
    charged, on a per kilobyte basis, for data used, whether sent or received by your PCS Phone or 
    other wireless device, rather than for airtime used, even for certain third generation voice 
    services. As long as your PCS Phone or other wireless device is connected to the enhanced Third 
    Generation Sprint Nationwide PCS Network (“PCS Vision network”), you will be incurring data 
    usage charges. You cannot receive incoming calls while using third generation services. Data 
    usage will be measured in kilobytes and will be rounded up to the next whole kilobyte. Kilobyte 
    usage will be rounded up to the next full cent. Rounding up will occur at the end of each 
    separate session or each clock hour (at the top of each hour), if the session spans more than 1 
    clock hour. When traveling on our PCS Vision network, a session may be ended and new session 
    initiated, although no interruption to the actual data session will occur. The amount of data used 
    and charged to you will vary widely, depending upon the specific PCS Vision wireless 
    application or other service you use, the amount of data used in the specific application or 
    service, and network congestion. You will be charged for data exchanges initiated by other 
    Internet users as well as those you initiate. Estimates of data usage, for example, the size of 
    downloadable files, will vary from what you actually use. You will be charged for additional data 
    used in transporting and routing on the network. If you use a Premium Service (including 
    services provided by third parties but for which you are billed on your PCS Invoice), you will be 
    charged for data used in transport and routing in addition to the charge for the Premium Service. 
    You will be charged for partial and interrupted data downloads or other use, including re-sent 
    data, and for unsuccessful attempts to reach Web sites and use other applications and services, 
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    including those resulting from dropped network connections. Your invoice will not separately 
    identify the number of kilobytes attributable to your use of specific sites, sessions or services used. PCS Vision Premium Services. 
    Your PCS Vision wireless services may allow you to access or 
    download premium content for an additional charge. Certain PCS Vision services (e.g., games, 
    ringers and screen savers) primarily contain premium services content. Access to and downloading 
    of premium content is not included with PCS Vision services. The additional charges for this 
    premium content will be billed to you on your PCS Invoice. You will be charged for this content (at 
    rates and charges specified at the time of access or download) that will be in addition to data usage 
    charges you will incur while connected to the enhanced PCS Vision network. We provide no 
    warranties and make no representations or claims with regard to third-party Premium Services. 
    In certain instances, subject to the terms of the content purchased, we may delete premium and 
    non-premium items downloaded to available storage areas (e.g., your vault), including any pictures, 
    games and other content. We may limit the amount of Premium Services you may purchase in a 
    specific timeframe (month, week, day, or other time period). We may suspend your use of Premium 
    Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized 
    use of your Premium Services account, but we make no assurances that we will suspend your 
    account.
    Other Terms Applicable to PCS Vision Wireless Usage. 
    Use of PCS Vision wireless services 
    requires the purchase of a separate third generation wireless compatible phone or other device and 
    is subject to any software, memory, storage or other limitation in the phone or other equipment. 
    Not all applications and services work, or work the same, on all third generation wireless phones 
    and devices. Check the materials accompanying your phone or device to determine which 
    applications and services it will support. PCS Vision wireless services are not available while off the 
    PCS Vision network. 
    Sprint is not responsible for any opinions, advice, statements, services applications or other 
    information provided by third parties and accessible through PCS Vision wireless services. Neither 
    Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of 
    information that is obtained through the PCS Vision wireless services. You are responsible for 
    evaluating such content. Use of certain PCS Vision wireless services, including some messaging 
    services, may result in the disclosure to others of your email address and other information about 
    you in connection with your internet usage. Your accessing of, or use of, third party sites or 
    services accessible PCS Vision wireless services may require the disclosure of information about 
    you, subject to the policies of those sites and services. You consent to receiving advertising, 
    warnings, alerts and other messages, including broadcast messages. Your access to PCS Vision 
    wireless services is controlled by a password. 
    						
    							180Safety & Warranty
    Voice Command. 
    PCS Voice Command is an optional service that allows you to place calls by 
    using speech recognition technology. Calls to 911 or similar emergency numbers cannot be 
    placed through the Voice Command feature. Airtime and applicable long distance charges for a 
    call completed from your Number using the Voice Command feature begin when you press or 
    activate the TALK or similar key(s) and end when your call is terminated by hitting the END key 
    or by returning to the Voice Command platform. If you initiate and complete another call 
    without leaving the Voice Command platform, a separate charge for that call will begin from the 
    time the previous call was terminated. Airtime and applicable long distance charges will be 
    applied to the entire length of a completed call initiated from Voice Command. Using Directory 
    Assistance to input names into your Voice Command address book will incur additional charges. 
    Invoicing. 
    Invoicing cycles are approximately 30 days in length. Invoicing cycles and dates may 
    change from time to time. Except as otherwise provided in your Service Plan, monthly recurring 
    charges (MRCs) are invoiced one invoicing cycle in advance. Charges for Services are usually 
    invoiced as soon as possible after the charges accrue. We may, however, invoice you for usage 
    and charges occurring before the invoicing cycle being invoiced, if they were not previously 
    invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes 
    will be applied to your Service Plan minutes for the current invoicing cycle. However, if you 
    change your PCS Service Plan between the time the usage was incurred and the beginning of the 
    current invoicing cycle, those minutes from the prior invoicing cycle will be charged at the rate 
    per minute for usage over included minutes provided in the Service Plan in effect at the time the 
    usage was incurred. 
    Payment. 
    If you have authorized payment for Services or equipment by credit card or by 
    debiting a bank account, no additional notice or consent is required before we invoice the credit 
    card or debit the bank account for all amounts due to us or billed by us on behalf of a third party. 
    You must promptly notify us of any change in your invoicing address or of the credit card or 
    bank account used for payment. We reserve the right to require payment by money order, 
    cashier's check or other secured form of payment. If we take action to receive payment beyond 
    invoicing you for charges for Services or equipment, you must pay our costs and expenses of 
    collection, including attorneys' fees and expenses, the fees of any collection agency and court 
    costs. If we act as an invoicing agent for a third-party service provider, payments received are 
    first applied to amounts due and owing to us and any remaining amounts are applied to sums 
    due and owing to the third-party service provider. We may immediately charge an additional fee 
    for any check or other negotiable instrument endorsed by you and returned unpaid by a 
    financial institution for any reason. You may be charged fees for certain methods of payment.
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    Late Payment Charges. 
    Payment is past due if we do not receive it by the due date shown on your 
    invoice. Any payment for Services and equipment not made when due accrues late charges until 
    paid at the rate of 5% per month or at the highest rate allowed by law. Acceptance of late or partial 
    payments (even if marked “paid in full”) does not waive our right to collect all amounts that you 
    owe us. If your Service has been suspended due to non-payment, you may be charged a reactivation 
    fee.
    Disputed Charges. 
    You must raise any dispute that you have about any charges invoiced to you 
    within 15 days of the date of the invoice or you have accepted the invoice. You may notify us of any 
    dispute by notifying PCS Customer Solutions. Calls to our sales or general business offices are not 
    notice of a dispute. If disputed invoice procedures are described on the invoice, you must follow 
    them.
    Account Spending Limit. 
    If we agree to provide Services to you on an Account Spending Limit 
    basis, we will tell you your Account Spending Limit before we start Services to your Number, or as 
    reasonably practicable after the limit is imposed. If we require a deposit for you to establish or keep 
    Services on an Account Spending Limit basis, we will hold the deposit as partial guarantee of 
    payment for Services (see Deposits). Charges for Services accrue against your Account Spending 
    Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL 
    service fee, in addition to your recurring monthly service charge. We may suspend Services to your 
    Number without prior notice to you when your account balance reaches your Account Spending 
    Limit. Services are restored when you have paid any past due balance and pay a specified minimum 
    amount to reduce your account balance below your Account Spending Limit. We may change this 
    minimum amount at any time upon notice to you. You may pay any past due balance and the 
    minimum amount by any method authorized by Sprint. Contact PCS Customer Solutions for 
    information about authorized methods of making these payments. We may charge you a fee for 
    calls that involve our live customer care services. If we provide Services to you on an Account 
    Spending Limit basis, Services and coverage may be limited in certain ways. You must pay all 
    charges for Services even if they exceed the amount of your Account Spending Limit.
    Clear Pay. 
    If we agree to provide Services to you as a Clear Pay customer, we may suspend Services 
    to your Number without prior notice to you immediately when your bill becomes past due. Even if 
    your bill is not past due, we may suspend services if your unpaid usage exceeds $125 or another 
    amount to be determined by your past credit or usage history. If we require a deposit for you to 
    establish or keep Services as a Clear Pay customer, we will hold the deposit as partial guarantee of 
    payment for Services (see Deposits, below). Contact PCS Customer Solutions for information about 
    authorized methods of making these payments. We may charge you a fee for calls that involve our 
    live customer care services. If we provide Services to you on as a Clear Pay basis, Services and 
    coverage may be limited in certain ways. You must pay all charges for Services whether or not your 
    Services are suspended or terminated. 
    						
    							182Safety & Warranty
    Deposits. 
    If we require a deposit for you to establish or keep Services, we will hold the deposit 
    as partial guarantee of payment for Services. We may change the deposit amount at any time to 
    reflect revised estimated monthly charges based upon your usage. A deposit may not be used to 
    pay any invoice (unless it is used to pay a final invoice) or delay payment. The deposit amount, 
    the length of time we hold the deposit and changes to the deposit amount are determined based 
    on your credit and payment history. The rate of interest, if any, on the deposit is subject to 
    change. We may mix deposits with our other funds. If Services are terminated for any reason, we 
    may, without notice to you, apply your deposit toward payment of outstanding charges and 
    return any excess to you at your last known address within 75 days after termination of Services. 
    If the U.S. Postal Service cannot deliver the money to you and returns it to us, we will hold it for 
    you for one year from the date of return and, during that period, we may charge a servicing fee 
    against the deposit balance. Any money held during this one-year period will not accrue interest 
    for your benefit. You forfeit any portion of the money left after the one-year period.
    Wireless Web and Voice Portal Services. 
    Wireless Web Services are part of the Services that 
    can be obtained through Sprint. Wireless Web Services are not available in all markets or while 
    roaming off the Sprint Nationwide PCS Network. Use of Wireless Web Services requires an 
    Internet-ready PCS Phone or certain other equipment (or both) and is subject to any memory, 
    storage or other limitation in the phone or other equipment. Wireless Web Services are not 
    available on PCS Vision phones or devices. The Caller ID blocking feature is not available when 
    using Wireless Web Services. Any use of Wireless Web Services deducts from your Service Plan 
    minutes. For data calls (including Wireless Web and Voice Portal calls) that are attempted, but 
    not completed, you are charged for the time during which the network attempts to connect the 
    call. You are charged for time spent connected to the Wireless Web or Voice Portal, including 
    time spent browsing on the Internet or Voice Portal and reviewing or scrolling through Internet 
    information on-line while still connected to the Sprint Nationwide PCS Network. Not all Internet 
    sites can be accessed and you may receive an error message if you attempt to access a site that 
    cannot be accessed through Wireless Web Services. You are also charged for Wireless Web 
    connections to review your PCS account information. Wireless Web Services are not available 
    with all Service Plans. Sprint is not responsible for any opinions, advice, statements, services or 
    other information provided by third-parties and accessible through Wireless Web Services or 
    Voice Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy, 
    completeness or usefulness of information that is obtained through the Wireless Web Services or 
    Voice Portal Services. You are responsible for evaluating such content.
    Taxes and Surcharges. 
    We invoice you for taxes, fees and other charges levied by or remitted 
    directly to federal, state or local authorities, or foreign government on Services including, 
    without limitation, sales, gross receipts, use, and excise taxes. If you claim any tax exemption, 
    you must provide us with a valid tax-exempt document. Any tax exemption applies only from 
    the date we receive a valid tax-exempt document. 
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    We also invoice you for fees that we collect and remit to the government such as Universal Service, 
    and for surcharges that we collect and keep to pay for the costs of complying with government 
    mandates such as number pooling and portability, and Enhanced 911 service. These charges are 
    neither taxes nor government imposed assessments. Roaming. 
    Calls made while off the Sprint Nationwide PCS Network are “roaming” calls. Your 
    PCS Phone is specifically designed and engineered to work only on the Sprint Nationwide 
    PCS Network. It works on another CDMA PCS provider's system only when a roaming agreement is 
    in place between Sprint and the other providers. If your PCS Phone is a dual-mode phone, it works 
    on both a CDMA PCS provider's system (in addition to the Sprint Nationwide PCS Network) and a 
    wireless analog telecommunications provider's system only when roaming agreements are in place 
    between Sprint and the other providers. If we do not have a roaming agreement in place, you may 
    be able to place roaming calls “manually” by using a valid credit card. If there is a gap or other 
    interruption of coverage within a PCS coverage area that prevents connection with the Sprint 
    Nationwide PCS Network and your dual-band phone is set to roam automatically when outside PCS 
    coverage, you may incur roaming fees within a PCS coverage area. Certain features and services 
    may not be available when roaming (including PCS Vision, voicemail, call waiting, call forwarding, 
    etc.).
    Phones and Other Equipment. 
    Phones and other equipment may be purchased and returned as 
    provided in the purchase documents. We are not the manufacturer of the phones or other 
    equipment. The only warranties on the phones or other equipment are any limited warranties 
    extended by the manufacturers. We have no liability in connection with the phones and other 
    equipment or for the manufacturers' acts or omissions.
    Lost or Stolen Equipment. 
    If your phone or other equipment is lost or stolen, you must notify us by 
    calling PCS Customer Solutions. You are responsible for all charges for Services provided to the 
    Number for the lost or stolen equipment before you notify us of the loss or theft. We will deactivate 
    Services to the Number upon notification to us of any loss or theft. You may be required to provide 
    evidence of the loss or theft (for example, a police report or sworn statement). If the equipment is 
    later found, we may require that you exchange it for another phone or other equipment before we 
    reactivate Services (if we do reactivate Services), as well as require you to pay a reactivation fee. We 
    will deactivate Services to any Number without prior notice to you if we suspect any unlawful or 
    fraudulent use of the Number. You agree to cooperate reasonably with us in investigating suspected 
    unlawful or fraudulent use.
    Messages. 
    You will incur airtime usage charges when accessing your voicemail from your PCS 
    Phone. You may also incur charges in accessing text messages from your PCS Phone. You may 
    access your voicemail without incurring airtime usage charges by checking your voicemail from a 
    wireline phone. We may impose limits on the number of voicemail or text message that can be 
    retained through your PCS account. Audible or visual indicators of text or voicemail messages, 
    including mailbox icons on your PCS Phone, may not always provide an up to date indication of  
    						
    							184Safety & Warranty
    new messages. In certain instances, you may be required to manually reset or clear your mailbox 
    indicator. Caller ID. 
    If you do not want people you call to receive the Number assigned to your phone, you 
    must call PCS Customer Solutions for information about automatic Caller ID blocking. The 
    Number assigned to your phone can be blocked on a per-call basis by dialing *67 + Destination 
    Number + TALK (or similar key), but Caller ID delivery resumes on the next call you make. 
    Caller ID display on incoming calls to your Number depends on receiving the information from 
    the calling party.
    TTY Access. 
    A TTY (also known as TDD or Text Telephone) is a telecommunications device that 
    allows people who are deaf or hard of hearing, or who have speech or language disabilities, to 
    communicate by telephone. TTY doesn't work with all PCS Phones. If you have a PCS TTY-
    capable phone, it may not function effectively, or at all, when attempting 911 calls due to the 
    equipment or software of the answering agency. Therefore, a TTY device should not be relied 
    on for 911 calls.
    Pay-Per-Call Service. 
    We will not complete calls from your Number to 900, 976 and similar 
    numbers for pay-per-call services.
    International Calling. 
    You may be limited in the international destinations that you can call with 
    Services. You should contact PCS Customer Solutions for information about international 
    destinations that you cannot call.
    Limitation of Liability. 
    Except as otherwise provided in this section, our sole liability to you for 
    any loss or damage arising out of providing or failing to provide Services (including mistakes, 
    omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases related to a 
    specific piece of equipment, the prorated MRC for Services to the piece of equipment during 
    the affected period, or (2) in cases not related to a specific piece of equipment, the prorated 
    MRCs for Services to you during the affected period. Neither we nor our vendors, suppliers or 
    licensors are liable for any damage arising out of or in connection with:
    a) any act or omission of any telecommunications service or other service provider other than 
    us;
    b) any directory listing;
    c) any dropped calls or inability to place or receive calls;
    d) any interruption of Services, including interruptions caused by equipment or facilities failure 
    or shortages, transmission limitations or system capacity limitations;
    e) traffic or other accidents, or any health-related claims allegedly arising from the use of 
    Services, phones, equipment or accessories used in connection with the Services;
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    Safety & Warranty
    f) the use of Wireless Web Services and PCS Vision applications and services, including the 
    accuracy or reliability of any information obtained from the Internet using Wireless Web Services or 
    from Voice Portal Services, PCS Vision wireless services or Internet services, content or 
    applications not supported by Sprint PCS;
    g) any late or failed message delivery;
    h) any interruption or failure of 911 or E911 emergency services or identification of the Number, 
    address or name associated with any person accessing or attempting to access emergency services 
    from your phone;
    i) the installation or repair of any products or equipment by parties who are not our authorized 
    employees or agents;
    j) events due to factors beyond our control, including acts of God (including, without limitation, 
    weather-related phenomena, fire or earthquake), war, riot, strike, or orders of governmental 
    authority;
    k) any act or omission of any third party or independent contractor that offers products or services 
    in conjunction with or through the Services; or
    l) your negligent or intentional act or omission.NO CONSEQUENTIAL OR OTHER DAMAGES. 
    UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR 
    ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE 
    WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO 
    PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE 
    SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF 
    REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS 
    AGREEMENT.
    Indemnification. 
    You indemnify and defend us, our partners, directors, officers, employees and 
    agents from and against any claim, action, damage, liability and expense arising out of or in 
    connection with: (1) your acts or omissions that occur in connection with your use of the Services 
    or equipment used in connection with the Services, and (2) any communications you make or 
    receive using the Services. This indemnification extends to and includes any attorney's fees and 
    costs incurred by us arising from any actions or claims to which this indemnification applies, or 
    from the contesting of the applicability of this provision. This section survives termination of this 
    Agreement.
    MANDATORY ARBITRATION OF DISPUTES. 
    ANY CLAIM, CONTROVERSY OR DISPUTE OF ANY 
    KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR ANY OF ITS EMPLOYEES, 
    AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, 
    STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, 
    OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL 
    OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING 
    ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE  
    						
    							186Safety & Warranty
    LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION. 
    HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION PROVISION SHALL PRECLUDE THE 
    CUSTOMER FROM RESOLVING ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS 
    COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT TO PURSUE.
    A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitrator will 
    be selected according to the rules of CPR or, alternatively, may be selected by agreement of the 
    parties, who shall cooperate in good faith to select the arbitrator. The arbitration will be 
    conducted by, and under the then-applicable rules of the CPR Institute for Dispute Resolution. 
    All expedited procedures prescribed by the applicable rules will apply. Any required hearing 
    fees and costs shall be paid by the parties as required by the applicable rules or as required by 
    applicable law, but the arbitrator shall have the power to apportion such costs as the arbitrator 
    deems appropriate.
    The arbitrator's decision and award will be final and binding (subject to the appeal clause 
    below), and judgment on the award rendered by the arbitrator may be entered in any court with 
    jurisdiction.
    An appeal may be taken under the CPR Arbitration Appeal Procedure from any final award of any 
    arbitral panel in any arbitration arising out of or related to this agreement that is conducted in 
    accordance with the requirements of such Appeal Procedure. Unless otherwise agreed by the 
    parties and the appeal tribunal, the appeal shall be conducted at the place of the original 
    arbitration. 
    If any party files a judicial or administrative action asserting a claim that is subject to arbitration 
    and another party successfully stays such action or compels arbitration, the party filing that 
    action must pay the other party's costs and expenses incurred in seeking such stay or 
    compelling arbitration, including attorney's fees.Notices. 
    You may get our current address for written notice by calling PCS Customer Solutions. 
    Written notice to you is sent to your last known address in our invoicing records. Written notice 
    is effective three days after deposit in the U.S. mail, postage prepaid, and properly addressed. 
    Unless required by this Agreement or Applicable Laws, (1) you may notify us by calling PCS 
    Customer Solutions, and (2) we may notify you by leaving a message for you on your PCS Phone, 
    answering machine or with your answering service. Notice addresses may be changed by giving 
    notice as provided in this section.
    Choice of Law; Jurisdiction. 
    This Agreement is governed by and must be construed under 
    federal law and the laws of the State of Kansas, without regard to choice of law principles. 
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    General. 
    If either of us does not enforce any right or remedy available under this Agreement, that 
    failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our 
    waiver of any requirement in any one instance is not a general waiver of that requirement and does 
    not amend this Agreement. This Agreement is subject to any applicable federal and state law 
    (collectively, “Applicable Laws”). If any part of this Agreement is held invalid or unenforceable, that 
    part is interpreted consistent with Applicable Laws as nearly as possible to reflect the original 
    intentions of the parties and the rest of this Agreement remains in full force and effect. Section 
    headings are for descriptive purposes only and are not used to interpret this Agreement. You may 
    not assign this Agreement to any other person or entity without our prior written approval. This 
    Agreement (including any referenced documents and attachments) makes up the entire agreement 
    between you and us and replaces all prior written or spoken agreements, representations, promises 
    or understandings between you and us. The provisions of this Agreement that are contemplated to 
    be enforceable after the termination of this Agreement survive termination of this Agreement. If 
    there is a conflict, the Service Plan (including any Term Service Plan) controls over the Terms. 
    The following provisions are not generally applicable and apply only to customers whose 
    Service Plans include these terms:
    Traveling.
     If you are making or receiving calls outside your Home Service Area but on the Sprint 
    Nationwide PCS Network, you may be charged for Services at a “travel” rate for both outgoing and 
    incoming traveling calls. Long distance charges may not be included in the travel rate. Traveling 
    charges do not apply if you subscribe to a Home Rate USA plan or to both Toll-Free USA and Home 
    Rate USA. (See Home Rate USA and Toll-Free USA for more information.) You do not have to 
    register your Number when traveling outside your Home Service Area.
    Home Rate USA.
     This service lets you make or receive calls from anywhere on the Sprint 
    Nationwide PCS Network at your Home Service Area airtime rates.
    Toll-Free USA.
     This service lets you call from anywhere on the Sprint Nationwide PCS Network to 
    anywhere in the United States, Puerto Rico and the U.S. Virgin Islands and be charged at your 
    Home Service Area airtime rates, with no additional long distance charges. If you have Home Rate 
    USA but do not have Toll-Free USA, and if you make a long distance call outside of your defined 
    local calling area, you are invoiced for the long distance charges. 
    						
    							188Safety & Warranty
    Terms of PCS Picture Mail ServiceThe Pictures or Picture Mail service (“Service”) – including access to and use of the services at 
    www
    .picturemail.sprintpcs.com
     – is provided to you by Sprint under the following terms and 
    conditions and incorporate the Terms and Conditions set forth at www
    .sprintpcs.com
     which 
    include the Terms and Conditions of Service provided with your PCS Phone User Guide, terms 
    regarding copyright and trademark matters, and other terms relating to the use of our services. 
    Your use of the Service indicates your acceptance of all of these terms (collectively “Terms”). 
    Sprint may change these Terms from time to time at our discretion with or without notice to 
    you. Any changes will be posted on the Service.
    1. Eligibility
     
    The Service is provided to individuals who are at least 18 years old and to minors who have 
    parental permission. We encourage parents and guardians to take an active role in protecting the 
    privacy and security of their children. If you as a parent have any concerns regarding this issue, 
    please feel free to contact us at [email protected]
    .
    2. Membership Fees
     
    PCS Picture Mail is available at an additional monthly charge (in addition to any charges you may 
    pay for PCS Vision services) through Sprint and provides you basic services, such as the ability to 
    store and share pictures taken on select Vision-enabled PCS Phones or devices. Additional 
    features or services (beyond basic services) may also be available from time to time for an 
    additional charge. If you have previously not signed up for the Service with activation of your 
    PCS Service Plan, you may add this Service to your account for an additional monthly charge 
    through select Vision-capable PCS Phones. 
    3. Picture Mail Password
     
    We will have access to your Picture Mail password and User Name. We may remind you of your 
    password, at your request, by sending an email to the address you used when creating your 
    account. We will not disclose your Picture Mail password to third parties, but we may access 
    your account if necessary to maintain the Service, to comply with lawful requests from 
    governmental authorities, or in response to court orders, subpoenas, complaints.
    4. Photo Loss
     
    Sprint does not warrant that pictures or albums stored will not be deleted, modified or damaged. 
    If pictures or images are particularly valuable, have sentimental or other intangible value or are 
    otherwise unique or irreplaceable, reliable storage alternatives should be used, including hard 
    copy duplication and electronic back up and storage. 
    5. Use of Related Software
     
    Any software that is provided for download and installation on your personal computer or 
    electronic device in connection with the Service is licensed under the terms and conditions of a 
    separate software license agreement. These license agreements are available for your review 
    upon download, installation and/or use of that software.
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    Safety & Warranty
    6. Use of Pictures
     
    Solely for the purposes of displaying your pictures to selected persons and fulfilling your print 
    orders, you grant us permission to use, download, upload, copy, print, display, reproduce, modify, 
    publish, post, transmit and distribute any material included in your albums. 
    7. Member Conduct
     
    (a) In consideration for use of the Service, you agree to provide true, accurate, current and 
    complete information about you as prompted during the registration process, and to maintain and 
    update this information to keep it true, accurate, current and complete. (b) You are responsible for maintaining the confidentiality of your Picture Mail password and 
    account, and you agree to be fully responsible for all activities which occur through anyone's use of 
    your Picture Mail password or account, whether or not authorized by you. You agree to notify 
    Sprint immediately of any unauthorized use of your password or account or any other breach of 
    security. (c) You must provide at your own expense all equipment and software required to use the Service, 
    including computer and photography equipment, application software, modems, and access to the 
    Internet. We are not responsible for delays resulting from incompatibility of such equipment and 
    software, or from improper configuration or maintenance of such equipment and software.(d) While we do not control the content of any member submissions to the Service and do not have 
    any obligation to monitor such content, if we have any reason to believe that any language, 
    content, graphics or other materials contained within your content is inappropriate, we may, in our 
    sole discretion, refuse to process any print orders, remove your pictures from our servers, suspend 
    your account, restrict access to it, remove content from it, or terminate it. (e) You agree (1) not to use the Service for illegal purposes; (2) not to interfere with or disrupt the 
    Service or servers or networks or software or data connected to the Service; (3) to comply with all 
    requirements, procedures, policies and regulations of networks connected to the Service; and 
    (4) to comply with all applicable laws regarding the transmission of technical data exported from 
    the United States. You agree to abide by all applicable local, state, national, and international laws 
    and regulations in your use of the Service and in your use of any software downloaded from the 
    Service, including, without limitation, copyright, trademark, obscenity and defamation laws. (f) You agree not to interfere with the use and enjoyment of the Service by other users of the 
    Service. You agree not to attempt to gain unauthorized access to other computer systems or 
    networks connected to the Service. (g) You agree not to transmit through the Service, or upload to it (1) any pictures or other content 
    in violation of the copyrights, privacy rights or other rights of any other person; (2) any unlawful, 
    harassing, libelous, privacy invading, abusive, hateful, threatening, harmful, vulgar, defamatory, 
    obscene or otherwise objectionable material of any kind; (3) any material that violates the rights of 
    another, including, but not limited to, the intellectual property rights of another; (4) any material 
    that harms minors; (5) any material that violates any applicable local, state, national, or  
    						
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