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PCS Phone Handspring Treo 600 Manual

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Page 81

150Help
Menu commands. Users familiar with Graffiti’s Menu launch command can 
now access system menus by pressing Menu  . To access a menu shortcut, 
press Menu , then the letter for the shortcut (see page 32).Backlight. Treo includes a keyboard backlight that also dims the screen 
slightly for low light conditions. While your Treo screen is on, press Option 
 then   to turn on the keyboard backlight.Center button. If you used a previous Treo phone, you might be accustomed to 
pressing Spacebar to...

Page 82

152Help
Resetting Your TreoSoft ResetA soft reset is similar to restarting a computer. If your Treo is not responding or 
you have trouble synchronizing with your computer, a soft reset may help. Unless 
your battery is extremely low, a soft reset should not affect your data.
1.Unscrew the stylus tip to access the reset tool.
2.Use the reset tool to gently press the reset button on the back of your Treo.System ResetA system reset, also called a safe or warm reset, tells your Treo to stop what it’s 
doing...

Page 83

154Help
ScreenThe Screen Appears Blank1.Look closely at the screen. If you can see a dim image, try adjusting the screen 
contrast and brightness (see page 128). 
2.If that doesn’t work, perform a soft reset (see page 152).
3.If that doesn’t work, connect the Treo to the AC charger (see page 3) and 
perform a soft reset again.
4.If that doesn’t work, perform a hard reset (see page 153).The Screen Doesn’t Respond Accurately to Taps or Activates Wrong Features1.Press Applications Launcher . 
2.Choose the...

Page 84

156Help
The Treo Won’t Connect to the InternetYour Treo supports PCS Vision, a way to connect to the Internet that is persistent, 
faster, and more reliable than a regular dial-up connection. All Sprint customers 
can connect to the Internet, but to avoid high per-minute charges, we recommend 
that you subscribe to a PCS Vision plan. Press and hold the Wireless Mode button   to turn off Wireless Mode. Then, 
turn Wireless Mode back on again.Perform a soft reset (see page 152).Contact Sprint to verify...

Page 85

158Help
5.If problems persist and you’re synchronizing through a USB hub, try 
connecting the HotSync cable to a different USB port, or directly to your 
computer’s built-in USB port. 
6.Uninstall Palm Desktop.
7.Reboot your computer.
8.Reinstall Palm Desktop.HotSync Operation Starts But Stops Without FinishingAs you complete the following steps, perform a HotSync operation after each step. 
If the synchronization is successful, you do not need to complete the remaining 
steps. If the synchronization is...

Page 86

160Help
WebI Can’t Access a PageFirst, make sure you have Internet access: launch the Blazer Web Browser to see if 
you can view a Web page you’ve successfully viewed before. To ensure that you’re 
viewing the page directly from the Internet, press Menu  , then from the Page 
menu, choose Refresh.
After confirming your Internet connection, try to view the page in question again. 
If it comes up blank, press Menu  , then from the Page menu, choose Refresh.
If you still cannot access the page, it may be...

Page 87

162Help
Third-Party ApplicationsOn rare occasions, third-party applications can cause conflicts that interfere with 
the smooth operation of your Treo. Third-party applications that modify the 
wireless features of your Treo may require extra troubleshooting.
If you recently installed an application and your Treo seems to be stuck, try the 
following: 
1.Perform a soft reset (see page 152).
2.If the problem persists, perform a system reset (see page 152).
3.Delete the most recently installed application...

Page 88

164Help
Making Room On Your TreoIf you store a large number of records, or install many third-party applications, the 
internal memory on your Treo may fill up. Here are some common ways to clear 
space on your Treo:Picture Mail. Pictures can consume excessive memory. Move your pictures to an 
expansion card or upload them to your account on the Picture Mail Web site, 
and then delete large files from your Treo (see page 66).Internet. If you have set a large Blazer Web Browser cache, you may wish to...

Page 89

166Glossary
1XRTT: The next generation of mobile Internet connectivity that allows for 
persistent data connections as long as you are actively using your data connection. 
The average data transmission rate is around 70kb/s although theoretical limits are 
153.6kb/s. With PCS Vision plans, you pay a monthly rate for unlimited data 
transfer and you don't pay for connection time.
Alt (alternative)  : A keyboard key. Type a letter on the keyboard, then press Alt  
to access variations such as...

Page 90

168Glossary
PocketMirror: Software included on the Treo CD that lets you synchronize with 
Microsoft Outlook (English language and Windows only). PocketMirror is made by 
a third-party company called Chapura, Inc.
SMS (Short Messaging Service): The service that exchanges short text messages 
almost instantly between mobile phones. These messages can usually include up 
to 160 characters.
User name: The name associated with your Treo that distinguishes it from other 
Palm Powered devices. When you first...
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