Panasonic Wv Sc385 Installation Guide

							Place the camera upside-down on a desktop without fixing
Use it as a simple desktop device at meetings and on other occasions.
Place the camera on a level place not subject to vibrations.
Ensure that the camera does not fall.
When using the camera upside-down, select "On (desktop)" for "Upside-d\
own" on the [Cam. Function] tab of the setup 
menu. (☞ Operating Instructions (PDF))
Pass the power cord from a 12 V DC power supply (accessory) through the cable guides after connecting the power cord 
plug to the 12 V DC power supply terminal.
   
WV-SC385
Cable guidePower cable
MONITOR OUTEXT I/OEXT I/O4  3  2  14  3  2  1
21 
						

							Connection example
When connecting with a PC directly

LAN cable (category 5 or better, cross, STP*)
* PAL model only
When connecting to a network using a PoE hub

LAN cable (category 5 or better, straight, STP*)
* PAL model onlyImportant:
  •  The video monitor is used for checking the adjustment of the angular fie\
ld of view when installing the camera or when  servicing. It is not provided for recording/monitoring use. 
  •  Depending on the monitor, some characters (camera title, preset ID, etc.) may not be displayed on the screen. 
  •  Use a switching hub or a router which is compliant with 10BASE-T/100BASE-TX. 
  •  Power supply is required for each network camera. When using a PoE device (hub), 12 V DC pow\
er supply is unnec- essary. 
PoE device (hub)
PCLAN cable (category 5 
or better, straight, STP*)
Video monitor 
(for adjustment use only)
Video monitor 
(for adjustment use only) LAN cable 
(category 5 or better, 
straight, STP*)LAN cable 
(category 5 or better, straight, STP*)
Speaker with amplifier 
(option)
Microphone (option)
Speaker (option)
Microphone (option)
To AC outlet
LAN cable 
(category 5 or better, cross, STP*)
PCSpeaker with amplifier (option)
Microphone (option)
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							Step 4
Rotate the camera counterclockwise to detach the cam-
era from the camera mount bracket (accessory). 
Important:
  •  When detaching the camera from the camera mount  bracket, hold the base of the camera. Detaching the 
camera while holding the moving part may result in 
malfunction. 
 
Step 5
Detach the cables from the camera. 
Step 6
Detach the safety wire from the camera. 
Detach the camera
The camera is fixed on the camera mount bracket using the fixing screw. Remove the camera by following the instructions 
below. The following is an example of installation on the ceiling.
Important:
  •  Do not detach the camera in a different way from the one described below. It may damage the camera. 
Step 1
Rotate the decorative cover (accessory) counterclockwise 
until the indication "OPEN" reached the decorative cover 
guide of the camera mount bracket (accessory). Detach 
the decorative cover. 
Step 2
Detach the 12 V DC power cord plug (accessory) and the 
LAN cable from the camera, and then turn off the power 
of the camera. 
Step 3
Remove the fixing screw (accessory) that is fixing the 
camera on the camera mount bracket (accessory). 
Do not lose the fixing screw. 
   
LOCK
WV-SC385
OPEN
LOCK OPEN
LOCK OPEN
Decorative cover guide
20 °
Rotate
Camera mount bracket (accessory)
Base part
Moving part
Main body of 
the camera
23 
						

							Insert/remove an SDHC/SD memory card
How to insert an SDHC/SD memory card
Important:
  •  Before inserting the SDHC/SD memory card, turn off the power of the camera first. 
  •  When inserting an SDHC/SD memory card, make sure the direction. 
  •  When the SDHC/SD memory card is inserted or removed with the power on, data in the SDHC/SD memory card may  be damaged. 
Step 1
Push the left corner of the Panasonic logo plate on the 
front panel to unlock the SDHC/SD memory card slot 
cover.
Step 2
Slide the SDHC/SD memory card slot cover to the left to 
expose the slot. 
Step 3
Insert an SDHC/SD memory card fully into the SDHC/SD 
memory card slot until a click is heard. 
   Step 4
Shut the SDHC/SD memory card slot cover and lock the 
cover by pushing the Panasonic logo plate. 
   
SDHC/SD memory card slot cover
SDHC/SD memory card slot
24 
						

							How to remove the SDHC/SD memory card
Important:
  •  Before removing the SDHC/SD memory card, select "Not use" for "SD memory card" on the [SD memory card] tab of  "Basic" on the setup menu first. (☞ Operating Instructions (PDF))
Step 1
Open the SDHC/SD memory card slot cover by following 
steps 1 and 2 of the "How to insert an SDHC/SD memory 
card" section. 
Step 2
Push the SDHC/SD memory card until a click is heard and 
then pull the SDHC/SD memory card from the slot.
Step 3
Shut the SDHC/SD memory card slot cover and lock the 
cover by pushing the Panasonic logo plate. 
25 
						

							Configure the network settings
Install the software
Before installing the software, refer to the readme file on the provided CD-ROM first. 
Software included on the provided CD-ROM
  •  Panasonic IP setting software
    Configure the network settings of the camera. Refer to the following for further\
 information. 
  •  Viewer Software "Network Camera View 4S"
    It is necessary to install the viewer software "Network Camera View 4S" to display images on a PC. Install the viewer software by double-clicking the "nwcv4Ssetup.exe" icon on the provided CD-ROM. 
Configure the network settings of the camera using the Panasonic IP setting soft\
ware
It is possible to perform the network settings of the camera using the I\
P setup software on the provided CD-ROM. 
When using multiple cameras, it is necessary to configure the network settings of each camera independently. 
If the Panasonic IP setting software does not work, configure the network settings of the camera and the PC individually on 
the "Network" page of the setup menu. Refer to the Operating Instruction\
s (PDF) for further information. 
Important:
  •  When using Microsoft Windows Vista, the "Windows Security Alert" window may be displayed when starting the IP  setup software. In this case, disable "User Account Control" from the control panel. 
  •  For the security enhancement, the MAC address/IP address of the camera to be configured will not be displayed when  around 20 minutes have passed after turning on the power of the camera. (When the effective period is set to "20min" 
in the IP setup)
  •  Panasonic IP setting software is inoperable in other subnets via the same router. 
  •  This camera cannot be displayed or set with an older version of the IP s\
etup software (version 2.xx). 
   
26 
						

							Step 1
Start the Panasonic IP setting software. 
Step 2
Click the [Network Settings] button after selecting the 
MAC address/IP address of the camera to be configured.
Note:
  •  When using a DHCP server, the IP address assigned  to the camera can be displayed by clicking the 
[Search] button of the IP setting software. 
  •  When a duplicate IP address is used, the correspond- ing camera number will be displayed shaded.
  •  When the [Access Camera] button is clicked, live  images of the selected camera will be displayed.
  • It is possible to change the "Camera list" display  between IPv4 addresses and IPv6 addresses in 
accordance with the protocol in use. 
   Step 3
Complete each network setup item and click the [Save] 
button.
Note:
  •  When selecting "DHCP" or "AutoIP", it is possible to  set "DNS" to "Auto".
   
Important:
  •  It may take for around 2 minutes to complete to upload the settings to the camera after cl\
icking the [Save] button. The  settings may be invalidated when the 12 V DC power supply is cut or when\
 the AC adapter or the LAN cable is dis-
connected before completing the upload. In this case, perform the settings again. 
  •  When using a firewall (including software), allow access to all UDP ports. 
 
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							Troubleshooting
Before asking for repairs, check the symptoms with the following table. 
Contact your dealer if a problem cannot be solved even after checking and trying the solution in th\
e table or a problem is 
not described below. 
SymptomCause/solutionReference 
pages
Power is not turned on.  When using DC power supply
 •  Is the 12 V DC power cord plug (accessory) firmly inserted into the 
12 V DC power terminals of the camera?
    Confirm the power plug is firmly connected. 
When using a PoE device for power supply
 •  Are the PoE device and the network connector on the rear of the  camera connected using a LAN cable (category 5, STP*)?
    Check whether the connection is appropriately established.
    * PAL model only
 •  Depending on the PoE device, the power supply will stop when  the demanded power exceeds its total power limit for all PoE 
ports. 
    Refer to the operating instructions of the PoE device in use.  18
18
–
The camera does not move 
to the preset positions 
accurately.   •  When the preset positions becomes inaccurate during use, it is 
possible to correct the positions by executing the position refresh 
function. 
    In addition, when "Position refresh" is set for the created schedule,  the camera position will be corrected periodically. In some situa-
tions, reconfigure the preset positions. Operating 
Instructions  (PDF)
When the camera is pan-
ning/tilting, the camera 
stops panning/tilting and 
mechanical noise comes 
from the camera.   •  The camera position may have become inaccurate. Carry out the 
refresh position function from the [Default reset] tab of the 
"Maintenance" page of the setup menu. Operating 
Instructions  (PDF)
The camera starts panning 
unpredictably.  •  This may be caused by noise. 
    Check the exogenous noise level around the camera.
11
When using an optional 
inner cover, upper side of 
images are hidden (become 
black) when the tilt angle of 
the camera is almost level.  •  This is not malfunction. This is caused by the shape of the inner 
cover (WV-Q157 or an accessory of optional mount bracket). 
    In this case, images may also be washed out depending on the  photographic subject when "On" is selected for "AGC" on the 
setup menu.  12
When the power is turned on, 
the live indicator lights or 
blinks orange.   •  Is the LAN cable connected appropriately?
    Connect the LAN cable appropriately. 
 •  Is the hub or router connected to the camera operating appropri-
ately?
    Check if the hub or router in use is operating appropriately. 
 •  Isn't the LAN cable connected to the camera broken?
    Replace the cable with another one.  18
28 
						

							SymptomCause/solutionReference 
pages
Live indicator keeps on 
blinking orange approx. in 2 
seconds intervals.  •  UPnP
TM error has occurred since the power is not supplied to the 
router. 
    Turn on the power of the router. Wait until the connections are  established.  −
 •  An error has occurred during the port update by the UPnP
TM func-
tion. 
 •  If the router in use does not support the UPnP
TM function, perform 
the port forwarding setting for the router. In addition, deactivate the 
setting of auto port forwarding for the camera.  Operating 
Instructions  (PDF)
 •  UPnP
TM function of the router is disabled. 
    Refer to the operating instructions of the router to enable the  UPnP
TM function.  −
Live indicator never lights up.   •  Is "Off" selected for "Link/Access LED" on the "Basic" page? 
    Select "On" or "On(Access)" for the indicator setting. Operating 
Instructions  (PDF)
Live indicator keeps on 
blinking red.   •  The camera may be out of order. 
    Contact your dealer. 
 •  Refer to the readme file on the provided CD-ROM for further infor-
mation after checking the displayed contents of the "Maintenance" 
page - the [Status] tab - "Self check" of the setup menu.  −
Live indicator lights red.  •  Isn’t the write protect switch of the inserted SDHC/SD memory 
card set to "LOCK"? 
    Unlock the write protect switch of the SDHC/SD memory card. 
 •  Hasn't the inserted SDHC/SD card been formatted on a PC? 
    Use an SDHC/SD memory card formatted on the camera.
    Or install the software to format the SDHC/SD memory card on  the PC. Refer to our website (http://panasonic.net/pcc/support/
netwkcam/support/info.html) for further information about the sup-
ported software. 
 •  Isn't the inserted SDHC/SD memory card faulty?
    Replace the card with a normal one. Operating 
Instructions  (PDF)
   
29 
						

							About the live indicator
The live indicator will light or blink as follows depending on the camer\
a status. 
Operation statusIndicator status
When the power is turned on Before the network  connection is establishedBlinks orange
When the network 
connection is established Blinks orange → Blinks green → Lights green
During the standby or connection (Cable is not connected.) Lights orange
During the standby or connection (Cable is connected.) Lights green
During the upgrade process Blinks orange
During the initialization Blinks orange → Lights off
Port forwarding error caused by the UPnP
TM function Blinks orange (in 2 seconds intervals)
Trouble happening on the camera Blinks red
Failure in writing data on the SDHC/SD memory card Lights red
30