Panasonic Wv Sc385 Installation Guide

							Before attempting to connect or operate this product, 
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Installation Guide
Network Camera
Model No. WV-SC385
WV-SC385E
LOCK
WV-SC385
OPEN 
						

							The lightning flash with arrowhead sym-
bol, within an equilateral triangle, is 
intended to alert the user to the presence 
of uninsulated dangerous voltage within 
the products enclosure that may be of 
sufficient magnitude to constitute a risk of 
electric shock to persons.
The exclamation point within an equilater-
al triangle is intended to alert the user to 
the presence of important operating and 
maintenance (servicing) instructions in the 
literature accompanying the appliance.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. 
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING:
•  Apparatus shall be connected to a mains socket outlet with 
a protective earthing connection.
•  The mains plug or an appliance coupler shall remain readily  operable.
•  To prevent fire or electric shock hazard, do not expose this  apparatus to rain or moisture.
•  The apparatus should not be exposed to dripping or  splashing and that no objects filled with liquids, such as 
vases, should be placed on the apparatus.
•  All work related to the installation of this product should be  made by qualified service personnel or system installers.
•  For PERMANENTLY CONNECTED APPARATUS provided  neither with an all-pole MAINS SWITCH nor an all-all pole 
circuit breaker, the installation shall be carried out in accor-
dance with all applicable installation rules.
•  The connections should comply with local electrical code.
Power disconnection. Unit with or without ON-OFF switch-
es have power supplied to the unit whenever the power 
cord is inserted into the power source; however, the unit is 
operational only when the ON-OFF switch is in the ON 
position. Unplug the power cord to disconnect the main 
power for all units.
The serial number of this product may be found on the 
surface of the unit.
You should note the model number and serial number 
of this unit in the space provided and retain this book as 
a permanent record of your purchase to aid identifica-
tion in the event of theft.
 Model No. 
 Serial No.
NOTE: This equipment has been tested and found to com-
ply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference 
when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate 
radio frequency energy and, if not installed and used in 
accordance with the instruction manual, may cause harmful 
interference to radio communications.
Operation of this equipment in a residential area is likely to 
cause harmful interference in which case the user will be 
required to correct the interference at his own expense.
FCC Caution: To assure continued compliance, (example - 
use only shielded interface cables when connecting to com-
puter or peripheral devices). Any changes or modifications 
not expressly approved by the party responsible for compli-
ance could void the user’s authority to operate this equip-
ment.
For U.S.A
For U.S.A
This Class A digital apparatus complies with Canadian ICES-
003.
For Canada
UL listed model No.
WV-SC385
Wij verklaren als enige aansprakelijke, dat het product waarop deze 
verklaring betrekking heeft, voldoet aan de volgende normen of andere 
normatieve documenten, overeenkomstig de bepalingen van Richtlijnen 
2006/95/EC en 2004/108/EC.
Vi erklærer os eneansvarlige for, at dette produkt, som denne 
deklaration omhandler, er i overensstemmelse med standarder eller 
andre normative dokumenter i følge bestemmelserne i direktivene 
2006/95/EC og 2004/108/EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt till vilken 
denna deklaration hänvisar är i överensstämmelse med de standarder 
eller andra normativa dokument som framställs i direktiv nr 2006/95/EC 
och 2004/108/EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota tämä i\
lmoitus 
koskee, noudattaa seuraavia standardeja tai muita ohjeellisia 
asiakirjoja, jotka noudattavat direktiivien 2006/95/EC ja 2004/108/EC 
säädöksiä.
Vi erklærer oss alene ansvarlige for at produktet som denne 
erklæringen gjelder for, er i overensstemmelse med følgende normer 
eller andre normgivende dokumenter som følger bestemmelsene i 
direktivene 2006/95/EC og 2004/108/EC.
We declare under our sole responsibility that the product to which this 
declaration relates is in conformity with the standards or other 
normative documents following the provisions of Directives 2006/95/
EC and 2004/108/EC.
Noi dichiariamo sotto nostra esclusiva responsabilità che il prodotto a 
cui si riferisce la presente dichiarazione risulta conforme ai seguenti 
standard o altri documenti normativi conformi alle disposizioni delle 
direttive 2006/95/CE e 2004/108/CE.
Wir erklären in alleiniger Verantwortung, daß das Produkt, auf das sich 
diese Erklärung bezieht, mit den folgenden Normen oder normativen 
Dokumenten übereinstimmt. Gemäß den Bestimmungen der Richtlinie 
2006/95/EC und 2004/108/EC.
Nous déclarons sous notre propre responsabilité que le produit auquel 
se réfère la présente déclaration est conforme aux normes spécifiées 
ou à tout autre document normatif conformément aux dispositions des 
directives 2006/95/CE et 2004/108/CE.
Nosotros declaramos bajo nuestra única responsabilidad que el 
producto a que hace referencia esta declaración está conforme con las 
normas u otros documentos normativos siguiendo las estipulaciones 
de las directivas 2006/95/CE y 2004/108/CE.
For U.S. and Canada:
WV-SC385
For Europe and other countries:
WV-SC385E
This product contains CR Coin Cell Lithium Battery which 
contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/
2 
						

							Contents
Important safety instructions ........................................................................\
..................................................................... 4
Limitation of liability ........................................................................\
................................................................................... 5
Disclaimer of warranty ........................................................................\
............................................................................... 5
Preface ..................................................................\
............................................................................................................ 6
Main functions ........................................................................\
........................................................................................... 6
About the user manuals ........................................................................\
............................................................................ 7
System requirements for a PC ........................................................................\
.................................................................. 7
Trademarks and registered trademarks........................................................................\
..................................................... 8
About copyright and license........................................................................\
...................................................................... 8
Network security ........................................................................\
....................................................................................... 8
Precautions ..............................................................\
......................................................................................................... 9
Precautions for installation ........................................................................\
...................................................................... 12
Major operating controls ........................................................................\
......................................................................... 13
Installations/Connections ..............................................\
.................................................................................................. 15
Detach the camera ........................................................................\
.................................................................................. 23
Insert/remove an SDHC/SD memory card ........................................................................\
.............................................. 24
Configure the network settings ........................................................................\
............................................................... 26
Troubleshooting ..........................................................\
..................................................................................................... 28
Specifications .........................................................\
......................................................................................................... 31
Standard accessories ........................................................................\
.............................................................................. 34
Optional accessories ........................................................................\
............................................................................... 34
3 
						

							Important safety instructions
  1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Do not use this apparatus near water.
  6)  Clean only with dry cloth.
  7)  Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  8)  Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9)  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one  wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third 
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace-
ment of the obsolete outlet.
  10)  Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point  where they exit from the apparatus.
 11)  Only use attachments/accessories specified by the manufacturer.
  12)  Use only with the cart, stand, tripod, bracket, or table specified by th\
e manufacturer, or sold with the apparatus. When  a cart is used, use caution when moving the cart/apparatus combination t\
o avoid injury from tip-over.
S3125A
 13)  Unplug this apparatus during lightning storms or when unused for long pe\
riods of time.
  14)  Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen int\
o the apparatus, 
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
4 
						

							Limitation of liability
THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, 
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY 
PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANG\
ES ARE 
ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR 
THE CORRESPONDING PRODUCT (S).
   
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY P\
ARTY OR ANY PERSON, EXCEPT FOR 
REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT 
LIMITED TO BELOW:
 (1)  ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
 (2)  PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE  USER;
 (3)  UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;
 (4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR  CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
 (5)  ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT\
 OF THE SYSTEM  COMBINED BY THE DEVICES OF THIRD PARTY;
 (6)  ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHOTOGENIC  SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE-CAMERA'S PICTURE, 
INCLUDING SAVED DATA, FOR SOME REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
 (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
   
5 
						

							Main functions
H.264/MPEG-4 and JPEG triple encoding
H.264/MPEG-4 stream and JPEG (MJPEG) outputs can be simultaneously provided.
* Either H.264 or MPEG-4 is selectable.
Introduction of Super Dynamic (MEGA Super Dynamic)
(☞ Operating Instructions (PDF))
MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so t\
hat it produces clearer images even if objects 
have various illumination intensities.
Black & white mode
Images will be displayed clear even at night since the camera will be au\
tomatically switched from the color mode to the 
black and white mode under low illumination condition.
Megapixel-compatible lens and high accuracy preset position function
A single camera provides wide area monitoring.
The camera can be installed not only on the ceiling but also on the desk\
top
When using an optional mount bracket, embedded installation on a ceiling\
 or mounting on a wall is available.
Power over Ethernet function
When connecting with a PoE (Power over Ethernet) device, power will be supplied by simply connecting a LAN cable. 
(IEEE802.3af compliant)
Interactive communication with audio
By using the audio output connector and the microphone in connector, receiving audio from the cameras on a PC and 
transmitting audio from the PC to the cameras is available.
SDHC/SD memory card slot equipped
It is possible to save H.264 videos and JPEG images on the SDHC/SD memor\
y card manually at an alarm occurrence, 
during the period of the schedule, or on a web browser. It is also possible to save JPEG images at a network failure occur-
rence. (Download is possible.)
* Recommended SDHC/SD memory card (☞ page 33)
   
The network camera WV-SC385 is designed to operate using a PC on a network (10BASE-T/100BASE\
-TX).
By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a net-
work. 
Note:
  •  It is necessary to configure the network settings of the PC and its network environment to monitor images and audio  from the camera on the PC. It is also necessary to install a web browser on the PC.
 
   
Preface
6 
						

							About the user manuals
There are 2 sets of operating instructions for the WV-SC385 (NTSC model), WV-SC385E (PAL model) as follows. 
  •  Installation Guide: Explains how to install and connect devices, as well\
 as how to connect and configure the network. 
  •  Operating Instructions (PDF): Explains how to perform the settings and\
 how to operate this camera. 
Adobe
® Reader® is required to read these operating instructions (PDF) on the provided CD-ROM. 
When the Adobe® Reader® is not installed on the PC, download the latest Adobe® Reader® from the Adobe web site and 
install it. 
"WV-SC385" or "SC385" shown in the instructions and illustrations used in t\
hese operating instructions indicates the 
WV-SC385 and WV-SC385E. 
The screens used in these operating instructions show the cases of NTSC models.\
 
   
System requirements for a PC
CPU: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended
Memory:  512 MB or more (A minimum of 1 GB memory is required when using Microsoft® Windows® 7 or 
Microsoft® Windows Vista®.)
Network interface:  10BASE-T/100BASE-TX 1 port
Audio interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024 x 768 pixels or more
  Color: 24-bit True color or better
OS: Microsoft
® Windows® 7 Professional (64-bit)
 Microsoft® Windows® 7 Professional (32-bit)
 Microsoft® Windows Vista® Business SP1 (32-bit)
 Microsoft® Windows® XP Professional SP3
Web browser:  Windows® Internet Explorer® 8.0
 (Microsoft® Windows® 7 Professional (32-bit/64-bit))
 Windows® Internet Explorer® 7.0
 Microsoft® Windows Vista® Business SP1 (32-bit)
 Microsoft® Internet Explorer® 6.0 SP3
 (Microsoft® Windows® XP Professional SP3)
Others: CD-ROM drive
  (It is necessary to read the operating instructions and use the software on the provided CD-ROM.)
 DirectX
® 9.0c or later
 Adobe® Reader®
  (It is necessary to read the operating instructions on the provided CD-ROM.)
Important:
  •  When using a PC that does not meet the above requirements, displaying of images may become slower or the web  browser may become inoperable. 
  •  Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the ne\
twork  environment. 
 • Microsoft
® Windows® XP Professional 64-bit Edition is not supported. 
  •  When using IPv6 for communication, use Microsoft® Windows® 7 or Microsoft® Windows Vista®. 
 
Note:
  •  Refer to "Notes on Windows Vista® / Windows® 7" (PDF) for further information about system requirements for a PC 
and precautions when using Microsoft® Windows® 7 or Microsoft® Windows Vista®. 
 
   
7 
						

							Trademarks and registered trademarks
  •  Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX and DirectX are either registered trademarks or trade-marks of Microsoft Corporation in the United States and/or other countries.
  •  Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
  •  Intel and Intel Core are trademarks or registered trademarks of Intel Corporation in the United States and other coun- tries.
  •  Adobe, the Adobe logo and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in  the United States and/or other countries. 
  •  SDHC Logo is a trademark of SD-3C, LLC.
  •  All other trademarks identified herein are the property of their respective owners.
   
About copyright and license
Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws 
of the software provided with this unit are expressly prohibited. 
   
Network security
As you will use this unit connected to a network, your attention is call\
ed to the following security risks. 
  q  Leakage or theft of information through this unit
  w  Use of this unit for illegal operations by persons with malicious intent\
  e  Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above network 
security risks. 
  •  Use this unit in a network secured by a firewall, etc. 
  •  If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses  or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.). 
  •  Protect your network against unauthorized access by restricting users to those who log in with an authorized user  name and password. 
  •  Apply measures such as user authentication to protect your network against leakage or theft of information, including  image data, authentication information (user names and passwords), alarm mail information, FTP server information 
and DDNS server information. 
  •  After the unit is accessed by the administrator, make sure to close the browser. 
  •  Change the administrator password periodically. 
  •  Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with  malicious intent. 
8 
						

							Precautions
Refer installation work to the dealer. 
Installation work requires technique and experiences. 
Failure to observe this may cause fire, electric shock, 
injury, or damage to the product. 
Be sure to consult the dealer. 
Stop the operation immediately when something is 
wrong with this product. 
When smoke goes up from this product or the smell of 
smoke comes from this product, stop the operation imme-
diately and contact your dealer. 
Turn the power off immediately and contact qualified ser-
vice personnel for service. 
Do not attempt to disassemble or modify this prod-
uct. 
Failure to observe this may cause fire or electric shock. 
Consult the dealer for the repair or inspections. 
Do not insert any foreign objects. 
This could permanently damage the product. 
Turn the power off immediately and contact qualified ser-
vice personnel for service. 
Select an installation area that can support the total 
weight. 
Selecting an inappropriate installation surface may cause 
the product to fall down or topple over, resulting in injury. 
Installation work shall be started after sufficient reinforce-
ment. 
Periodic inspections shall be conducted. 
Rust on the metal parts or screws may cause a fall of the 
product resulting in injury or accidents. 
Consult the dealer for the inspections. 
Do not use this product in an inflammable atmo-
sphere. 
Failure to observe this may cause an explosion resulting in 
injury. 
Avoid installing this bracket in the locations where 
salt damage occurs or corrosive gas is produced.
Otherwise, the mounting portions will deteriorate and acci-
dents such as a fall of this product may occur.
The measures of protection against a fall of this 
product shall be taken. 
Failure to observe this may cause a drop resulting in injury. 
Be sure to install the safety wire.
   The exclusively designed mount bracket shall be 
used.
Failure to observe this may cause a drop resulting in injury 
or accidents.
Use the exclusively designed mount bracket for installa-
tion.
The screws and bolts must be tightened to the 
specified torque.
Failure to observe this may cause a drop resulting in injury 
or accidents.
Do not install this product in locations subject to 
vibration.
Loosening of mounting screws or bolts may cause a fall of 
the product resulting in injury.
Do not strike or give a strong shock to this product.
Failure to observe this may cause fire or injury.
Turn the power off when do wiring of this product.
Failure to observe this may cause electric shock. In addi-
tion, short circuit or wrong wiring may cause fire.
Do not rub the edges of metal parts with your hand. 
Failure to observe this may cause injury.
Do not touch the main unit while this product is pan-
ning/tilting. 
Fingers may be caught up in the moving part, and that 
may result in injury. 
Keep SDHC/SD memory cards (option) away from 
infants and children.
Otherwise, they may swallow the cards by mistake.
In this case, consult a doctor immediately.
Turn the power off when cleaning this product. 
Failure to observe this may cause injury.
[Precautions for use]
This product is designed to be used indoors. This 
product is not operable outdoors.
This product has no power switch.
When turning off the power, turn off a circuit breaker.
To keep on using with stable performance
Do not use this product in hot and humid conditions for a 
long time. Failure to observe this causes component deg-
radation resulting in life shortening of this product. Do not 
expose this product to direct heat sources such as a 
heater.
   
9 
						

							Do not touch the transparent part (over the lens) 
with your bare hands.
The dirty part causes deterioration of picture quality.
Handle this product with care.
Do not drop this product, nor apply shock or vibration to 
the product. Failure to observe this may cause trouble.
About the PC monitor
When displaying the same image on the monitor for a long 
time, the monitor may be damaged. 
It is recommended to use a screen-saver. 
When an error is detected, this product will restart 
automatically. 
This product will be inoperable for around 2 minutes after 
the restart just as when the power is turned on. 
Product disposal/transfer
Images saved on the SDHC/SD memory card may lead to 
personal information leakage. When it is necessary to dis-
pose or give this product to someone, even when for 
repair, make sure that there is no data on the hard disk 
drives. 
Cleaning this product body
Be sure to turn off the power before cleaning. Failure to 
observe this may cause injury. Do not use strong abrasive 
detergent when cleaning this product. Otherwise, it may 
cause discoloration. When using a chemical cloth for 
cleaning, read the caution provided with the chemical 
cloth product. 
When the dirt is hard to remove, use a mild deter-
gent and wipe gently. 
Then, wipe off the remaining detergent with a dry cloth. Important:
  • The camera position may be moved inadvertently  while cleaning the camera body. Restart the camera 
or refresh the camera position (position refresh) to 
correct the camera position. Refer to the Operating 
Instructions (PDF) for further information. 
 
Transmission interval
Image transmission interval may become slow depending 
on the network environment, PC performance, shooting 
subject, access number, etc. 
About SDHC/SD memory card
  •  Before inserting the SDHC/SD memory card, turn off the power of this product first. Otherwise, it may 
cause malfunction or damage data recorded on the 
SDHC/SD memory card. Refer to pages 24 and 25 
for descriptions of how to insert/remove an SDHC/SD 
memory card. 
      •  When using an unformatted SDHC/SD memory card, 
format it using this product. Recorded data on the 
SDHC/SD memory card will be deleted when format-
ted. If an unformatted SDHC/SD memory card or an 
SDHC/SD memory card formatted with other devices 
is used, this product may not work properly or perfor-
mance deterioration may be caused. Refer to the 
Operating Instructions (PDF) for how to format a 
SDHC/SD memory card. 
  •  When some SDHC/SD memory cards are used with  this product, the product may not work properly or 
performance deterioration may be caused. Use the 
SDHC/SD memory cards recommended in page 33. 
Code label
The code labels (accessory) are required at inquiry for 
trouble. Use caution not to lose these labels. It is recom-
mended to paste one of the labels onto the CD-ROM 
case.
About the MOS image sensor
  •  When continuously shooting a bright light source such  as a spotlight, the color filter of the MOS image sen-
sor may have deteriorated and it may cause discolor-
ation. Even when changing the fixed shooting direc-
tion after continuously shooting a spotlight for a cer-
tain period, the discoloration may remain. 
  • When shooting fast-moving subjects or performing  panning/tilting operations, objects crossing the shoot-
ing area may look to be bending askew.  
Position refresh
During the use for a long period of time, the preset posi-
tions may become inaccurate. When "Position refresh" is 
set for the created schedule, the camera position will be 
corrected periodically. 
Refer to the Operating Instructions (PDF) for how to per-
form the settings. 
MPEG-4 Visual Patent Portfolio License
This product is licensed under the MPEG-4 Visual Patent 
Portfolio License for the personal and non-commercial use 
of a consumer for (i) encoding video in compliance with 
the MPEG-4 Visual Standard ("MPEG-4 Video") and/or (ii) 
decoding MPEG-4 Video that was encoded by a con-
sumer engaged in a personal and non-commercial activity 
and/or was obtained from a video provider licensed by 
MPEG LA to provide MPEG-4 Video. No license is granted 
or shall be implied for any other use. Additional informa-
tion including that relating to promotional, internal and 
commercial uses and licensing may be obtained from 
MPEG LA, LLC. 
See http://www.mpegla.com.
   
10