Panasonic Sv Av20u Operating Instructions Manual

							51
ªRecording Still Pictures (l20)
≥The image size is 640 t 480 (VGA).
≥If [NORMAL] or [ECONOMY] is selected 
for recording, mosaic-pattern noise may 
appear on a playback image depending 
on the image content.
≥The available range of the Flash is 
approximately 2.7-4 ft. (80 to 120 cm) in a 
dark place. 
≥Record the subject approx.
1.7 ft. (50 cm) 
away from it.
≥If there are 7 files or more to be displayed 
in the index picture screen, each press of 
the left (or right) multi-function button 
makes the previous (or next) page appear.
≥Double zooming degrades the picture 
quality.
≥If the number of remaining recordable 
pictures is 10,000 or more, the indication 
will be “9999”.
≥ flashes immediately after the Flash is 
used to indicate that pictures cannot be 
recorded. Wait until it stops flashing.
≥For recording a portrait still picture, a 
recording button for portrait taking is 
provided for your convenience. With SD-
MovieStage Ver.2.0, a portrait picture can 
be converted into a landscape picture on 
the personal computer.≥The following table shows still image 
storage capacity for each image quality 
settings:
The numbers shown in the above table are 
approximate and may vary depending on 
picture content.
ªPlaying back Still Pictures (l21)
≥The image data files recorded on the 
Memory Card with the SD Multi AV Device 
conform to the DCF (Design rules for 
Camera Files system) universal standard 
stipulated by JEITA (Japan Electronics 
and Information Technology industries 
Association).
ªRecording Moving Pictures 
(MPEG4) (l22)
≥If the moving picture is recorded again 
after stopping recording, it will be saved as 
another file.
≥Double zooming degrades the picture 
quality.
≥Record the subject approx.
1.7 ft. (50 cm) 
away from it.
≥The MPEG4 moving pictures can be 
recorded in any mode, but moving 
pictures recorded in the [SUPER FINE], 
[FINE] or [NORMAL] mode may not be 
played on other Panasonic digital video 
cameras. The message [PUSH THE 
RESET SWITCH] may be displayed on 
some Panasonic digital video cameras in 
such a case. This is not a fault of the SD 
Multi AV Device.
FINE NORMAL ECONOMY
8MB 45 95 190
16 MB 100 200 400
32 MB 220 440 880
64 MB 440 880 1760
128 MB 880 1760 3520
256 MB 1760 3520 7040
512 MB 3520 7040 14080



						

							52
≥The MPEG4 moving pictures recorded in 
the [ECONOMY] mode may not be 
played, if it was a short recording 
(4 seconds or shorter).
≥The sounds recorded will be in monaural.
≥The recorded data can be played back on 
Windows Media Player.
≥If MPEG4 moving pictures recorded by the 
SD Multi AV Device are played back on a 
personal computer, etc., a black belt may 
appear at the top and bottom of the 
pictures.
≥Playing back MPEG4 moving pictures 
recorded in the [SUPER FINE] mode is 
not guaranteed for digital devices other 
than this SD Multi AV Device.
≥MPEG4 moving pictures of the [SUPER 
FINE] mode cannot be recorded in the 
MultiMediaCard.
≥The capacities of the recording time for 
MPEG4 files are as follows:
The times listed in the above table are 
approximate.
ªPlaying Back Moving Pictures 
(MPEG4) (l23)
≥Files are numbered hexadecimally.
≥The file format supported by this SD Multi 
AV Device is ASF. (Some ASF formatted 
files may not be played back.)
≥When a moving picture is played back, a 
mosaic may appear or some frames may 
be missing; but this is normal.≥If there are 7 files or more on the index 
picture screen, each press of the left (or 
right) of the multi-function button makes 
the previous (or next) page appear.
≥Fast forward or fast backward will be reset 
to normal playback on the next file.
≥In the index picture screen, the first frame 
for the pictures is displayed. (For example, 
if the first frame is painted in black as a 
whole, a black screen will be displayed.)
≥MPEG4 files recorded by another device 
or another application may not be played 
back. Files recorded on the SD Multi AV 
Device may not be played back on 
another movie camera or the file size may 
not be displayed correctly.
≥When playing back a picture recorded by 
other equipment, picture size may differ.
≥Music playback is not possible with a 
MultiMediaCard.
ªRecording Voice (Voice 
Recording Function) (l24)
≥The screen shows a simple black 
background.
≥The sounds recorded will be in monaural.
≥The indexes of the recording time for 
Voice files are as follows:
The times listed in the above table are 
approximations.
ªHearing the Voice Recorded 
(Voice Playback) (l25)
≥The screen shows a simple black 
background.
≥Fast forward (or fast backward) will be 
reset to normal playback at the beginning 
of the next file.
SUPER 
FINEFINE NORMALECONOMY
8 MB 1 min. 2 min. 3 min. 8 min.
16 MB 2 min. 5 min. 8 min. 18 min.
32 MB 4 min. 10 min. 17 min. 37 min.
64 MB 8 min. 20 min. 35 min. 1 h 15 min.
128 MB 17 min. 42 min. 1 h 10 
min.2 h 30 min.
256 MB 35 min. 1 h 25 
min.2 h 20 
min.5 h 00 min.
512 MB 1 h 10 
min.2 h 50 
min.4 h 40 
min.10 h 10 
min.
8MB 25 min.128 MB 8h 30 min.
16 MB 58 min.256 MB 17h 30 min.
32 MB 2h 00 min.512 MB 35h 00 min.
64 MB 4h 00 min.



						

							53
ªListening to Music (Music 
Playback) (l26)
≥Only the MPEG2-AAC and MP3 data 
recorded using SD-Jukebox Ver.3.0 
(supplied accessory) are applicable to 
play on your SD Multi AV Device.
≥This SD Multi AV Device alone does not 
allow tracks to be recorded or deleted.
≥Refer to the PDF manual of the SD-
Jukebox Ver.3.0 as for Recording Music 
file and Playlist.
≥If there is no Music file, [SELECT 
PLAYLIST] screen on the menu is not 
displayed.
≥If [POWER SAVE] has been set to [ON] on 
the menu, the LCD Monitor will be turned 
off approx. 5 seconds after playback and 
the SD Multi AV Device will be turned off 
approx. 30 seconds after stopping. Turn 
the power [OFF], then turn it on again. 
≥If the still picture associated by the SD-
Jukebox Ver.3.0 is large (volume), it may 
take a longer time to be displayed than 
expected.
≥If there are two or more still pictures 
associated by the SD-Jukebox Ver.3.0, 
only the first still picture will be displayed.
≥Even if a still picture has been associated 
by the SD-Jukebox Ver.3.0, it may not be 
played back on the SD Multi AV Device, 
depending on the still picture type.
≥A title, an artist name or the [PLAYLIST] 
may not be displayed in some cases.
≥All music files are locked.
≥Using its Formatting Function, all the data 
on an SD Memory Card can be erased. 
≥MP3 is the abbreviation for MPEG1 Audio 
Layer3.
≥Normal MP3 files cannot be played back. 
Use the data created with SD-Jukebox 
Ver.3.0.
≥Some MP3 or MPEG2-AAC files which 
were written with SD-Jukebox Ver.3.0 may 
not be played back.
≥The bit rates (recommended) supported 
are 64 kbps, 96 kpbs or 128 kbps for both 
the MPEG2-AAC and MP3 files.≥WMA data cannot be played back.ªAdjusting the Volume (l27)
≥The L/R indication on the earphones 
represents Left/Right.
≥When checking the sound which is being 
recorded, volume adjustment is not 
available.
ªBacklight Compensation 
Function (l28)
≥When the Backlight Compensation 
Function is activated, the entire screen 
becomes brighter.
≥Turning the power off will release this 
function.
≥It is not possible to use Horizontal Stripes 
Reduction Mode and to adjust White 
Balance when this mode is activated.
≥The backlight may not be sufficiently 
compensated for in dark places.
≥The Backlight Compensation Function 
cannot be set or released while recording.
ªAdjusting White Balance (l28)
≥You may not be able to achieve correct 
White Balance adjustment manually under 
weak illumination. (In this case, the [1] 
Indication flashes.)
≥Turning the power off will release the 
adjusted White Balance setting.
≥This mode cannot be set or released while 
recording.
≥It is not possible to use Horizontal Stripes 
Reduction Mode and Backlight 
Compensation Function when this mode 
is activated.
≥The White Balance may not be adjusted in 
dark places.
≥Adjustment of White Balance is effective 
under the following conditions.
-When recording under reddish lighting 
(halogen light bulb, incandescent light 
bulb, etc.).
-When recording a picture of mono-tone 
color.
-When recording under multiple light 
sources.



						

							54
ªErasing the Files Recorded on a 
Memory Card (l29)
≥Erased files cannot be restored.
≥This SD Multi AV Device cannot erase any 
music files (MP3 and MPEG2-AAC).
≥The files recorded in the Voice Record 
mode are automatically locked. Release 
the lock to erase them.
≥Do not erase the Voice files recorded with 
this SD Multi AV Device using other 
devices.
≥A locked file cannot be erased. Release 
the lock to erase them.
≥No files can be erased if the write protect 
switch on the SD Memory Card is set to 
[LOCK].
≥If a file is erased on the SD Multi AV 
Device, the DPOF information set by 
another camera may also be erased.
≥A still picture file (other than JPEG) that 
cannot be played back on the SD Multi AV 
Device may be erased.
≥Erasing many files may take a little time. 
Wait until the Card Access Lamp goes out.
≥Recorded voice data always has serial 
numbers even after an arbitrary file is 
deleted. For example, if [100]TRACK003 
is deleted, the current [100]TRACK004 
will change into [100]TRACK003 and the 
files that follow will also change 
accordingly.
≥Do not turn the power off or remove the 
Memory Card while a file is being deleted. 
Otherwise, the Memory Card may be 
damaged.
≥Delete audio (VOICE) files on the SD Multi 
AV Device.
ªProtecting files (File Protection) 
(l30)
≥Even if files are locked, the files will be 
deleted when the Memory Card is 
formatted.
≥Any music files (MPEG2-AAC and MP3) 
cannot be locked or unlocked.≥Files recorded by Voice Recording 
Functions are automatically locked (to 
prevent accidental erasure).
≥The File Protection carried out by this SD 
Multi AV Device is only effective for this 
SD Multi AV Device.
≥The SD Memory Card has a write 
protection switch on it. If the switch is 
moved to the [LOCK] side, you cannot 
write to or format the Memory Card. If it is 
moved back, you can.
≥Locking/Unlocking many files may take a 
little time. Wait until the Card Access 
Lamp goes out.
ªWriting Printing Data on a 
Memory Card (DPOF Setting) 
(l31)
≥DPOF is the abbreviation of Digital Print 
Order Format. DPOF is used to select 
images you want to print. DPOF can only 
be used with products that support this 
feature.
≥The number of prints can be set from 0 to 
99.
≥This SD Multi AV Device may not 
recognize the DPOF set by another type 
of device.
≥DPOF-setting many files may take a little 
time. Wait until the Card Access Lamp 
goes out.
ªPlaying back still pictures one by 
one (P.Slide Show) (l32)
≥Playback time may take longer than usual 
depending on the picture.
≥If the P. Slide show data is not recorded on 
the Memory Card, the display reverts to 
the picture index screen.
≥The time for the Slide show set by SD-
MovieStage Ver.2.0 is not applied to the 
SD Multi AV Device.



						

							55
ªFormatting the Memory Card 
(l33)
≥Normally, it is not necessary to format the 
Memory Card.
≥If the Memory Card performance becomes 
unstable (recording or playback fails, etc.), 
try to format it.
≥If a message to prompt you to check the 
Memory Card comes up, it will be 
necessary to format it in order to use it on 
the SD Multi AV Device.
≥By formatting, all data stored in the 
Memory Card (e.g., still pictures, MPEG4 
moving pictures, voice data, music data) 
are erased.
≥Format the Memory Card on the SD Multi 
AV Device or on the SD-Jukebox Ver.3.0 
(supplied). A Memory Card formatted on a 
machine other than the SD Multi AV 
Device may not be used. A Memory Card 
formatted on the SD Multi AV Device may 
not be used on other machines. Format a 
Memory Card on the machine on which it 
is used.
≥Particularly for a Memory Card containing 
music files, check in the Memory Card 
using SD-Jukebox Ver.3.0, with which the 
music files were recorded, then format it. 
(For details, read the PDF-format manual 
for SD-Jukebox Ver.3.0.)
≥Do not use the personal computer 
(Explorer) to format it. Otherwise, it may 
not be recognized by the SD Multi AV 
Device.
≥If the write protection switch of the SD 
Memory Card is set to [LOCK], data 
cannot be erased.
≥When the Memory Card is formatted, the 
files will be deleted, even if files are 
locked.
≥As formatting erases all the data, save the 
necessary data on a personal computer, 
etc. beforehand.
≥Format may take a little time. Wait until the 
Card Access Lamp goes out.
ªConnecting with the PC (l40)
≥To erase pictures that you recorded on the 
Memory Card by using the SD Multi AV 
Device, be sure to erase them on the SD 
Multi AV Device or SD-MovieStage 
Ver.2.0, not on a personal computer (the 
explorer, etc.).
≥You may not be able to properly play back 
on the SD Multi AV Device after editing the 
recorded data or changing the image data 
on a personal computer.
≥Moving Picture format (MPEG4) that can 
be played back on the SD Multi AV Device 
is ASF. (Depending on the file, it may not 
be able to be played back even if it is in 
ASF format.)
≥When you operate the SD Multi AV Device 
using its buttons, pull out the USB cable. 
(The SD Multi AV Device cannot be 
operated in the [PC ACCESSING] mode.)
≥Use only the supplied USB cable.
≥Do not remove the AC adaptor when the 
SD Multi AV Device is connected to the 
personal computer.
≥If the SD Multi AV Device’s personal 
computer peripheral mode ([PC 
ACCESSING] is displayed) is not 
cancelled when the personal computer is 
turned off, remove the USB cable.
≥If the personal computer switches to the 
suspend mode when the SD Multi AV 
Device is connected to it, the personal 
computer may not recognise the SD Multi 
AV Device when it reverts to normal 
model. In this case, restart the personal 
computer.
≥Do not use other applications to access 
the CD that you are recording from or 
playing back with the SD-Jukebox Ver.3.0 
(supplied).
≥While SD-MovieStage Ver.2.0 (supplied) is 
accessing a CD, the CD may not work 
properly in other applications.
≥When an NTFS-formatted Memory Card is 
inserted into the SD Multi AV Device and 
the Device is connected to the personal 
computer, the Memory Card active lamp 



						

							56
keeps lighting. In this case, log on with 
[Administrator (computer administrator)] 
(or any other user name having equivalent 
rights), right-click the Removable Disk 
icon in [My Computer], and select 
[Remove]. Check that the Card Access 
Lamp goes off, then remove the Memory 
Card.
≥When the USB Driver is installed and the 
SD Multi AV Device is connected to the 
personal computer for the first time, the 
[Found New Hardware Wizard] screen 
may appear. Complete the operation in 
the following procedure, and the personal 
computer will recognize the SD Multi AV 
Device.
1Click [Next].
2Confirm whether your device is 
configured to the optimal driver 
detection setting and click [Next].
3Insert the supplied CD-ROM into the 
CD-ROM drive.
4Enter the path as “D:\USB 
Driver\files”. (example of D drive 
assigned as CD-ROM drive)
5Click [Next].
6Click [Next].
7Click [Finish].
ªConstructing a Folder when the 
Memory Card is used with a PC 
(l42)
≥[DCIM], [SD_VIDEO], [SD_VOICE] etc. 
are necessary items in the folder 
structure. They have nothing to do with 
actual operations.
≥The memory capacity indicated on the SD 
Memory Card label corresponds to the 
total amount of the capacity to protect and 
manage the copyright and of the capacity 
available as a conventional memory for a 
SD Multi AV Device, Personal Computer 
or others. 
≥The [SD_VOICE] folder, the voice files 
contained in it, and [SD_AUDIO] folder are 
specified to the hidden files. Those folders 
and files may not be displayed on the Explorer and My Computer screen 
depending on the setting of your PC.
≥Do not delete any folders located on the 
Memory Card. If this is done, the Memory 
Card may not be recognized on your SD 
Multi AV Device.
≥The MPEG4 moving picture file (ASF 
format) can be played on the Windows 
Media Player 6.4 or later. If it cannot be 
played back, download the appropriate 
software (G.726). (G.726 is installed at the 
same time as the supplied software, SD-
MovieStage Ver.2.0.)
≥When formatting a Memory Card, format it 
on the SD Multi AV Device or on SD-
Jukebox Ver.3.0.
≥When a moving picture is played back on 
a personal computer, a black belt may be 
present along the top and bottom of the 
picture.
≥If data not supported by the SD Multi AV 
Device is recorded on a personal 
computer, it cannot be recognized by the 
SD Multi AV Device.



						

							57
Before Requesting 
Ser vice
Power
1: The SD Multi AV Device power 
cannot be turned on.
1-1: Is the power source connected 
correctly?
1-2: Is the Battery fully charged? Charge it 
with the AC Adaptor. 
2: The SD Multi AV Device power shuts 
off automatically.
2: If you do not use the SD Multi AV 
Device for more than 10 minutes, the 
power shuts off automatically to save 
the Battery power. 
3: The SD Multi AV Device power does 
not stay on long enough.
3: Is the Battery low? Charge the Battery 
or attach a fully charged Battery. 
Battery
1: Battery runs down quickly.
1-1: Is the Battery fully charged? Charge it 
with the AC Adaptor. 
1-2: Are you using the Battery in an 
extremely cold place? In cold places, 
the operating time of the Battery 
becomes shorter. 
1-3: Has the Battery worn out? If the 
operating time is still short even after 
the Battery is fully charged, the Battery 
has worn out.
Recording
1: Recording does not start although 
power is supplied to the SD Multi AV 
Device and the Memory Card is 
correctly inserted.
1-1: Is the SD Multi AV Device turned on?
1-2: Is the write-protect switch set to 
[LOCK]? Being set to [LOCK], the 
Memory Card cannot be recorded.
1-3: Does the Memory Card have enough 
free space? Delete useless data in the 
Memory Card.Playback
1: Recorded images are not clear.
1: Is [MPEG4 MODE] on the menu set to 
[NORMAL] or [ECONOMY]? If 
recording is done with it set to 
[NORMAL] or [ECONOMY], images 
with fine details may include a mosaic-
like pattern. Set [MPEG4 MODE] to 
[SUPER FINE] or [FINE]. 
2: Playback images do not look 
normal.
2: The picture may be damaged. In order 
to prevent the loss of image data, 
backing up on a personal computer is 
recommended.
3: Actual recording time/still image 
storage capacity in the Memory 
Card is different from those 
described in these Operating 
Instructions drastically.
3-1: Actual recording time/still image 
storage capacity depends on the kind 
of the image.
3-2: When MPEG4 moving picture data, still 
picture data, sound data, and audio 
data are recorded in the Memory Card, 
less capacity in the Memory Card can 
be used.
4: While playing back a Voice file or a 
Music file, the LCD Monitor is 
suddenly turned off.
4-1: The LCD Monitor is automatically 
turned off approx. 5 seconds after 
starting playing back or recording a 
Voice file. Pressing the [1SET] button 
turns on the LCD Monitor. However, in 
the case of not conducting any 
operation for approx. 5 seconds, the 
LCD Monitor is turned off again. (The 
LCD Monitor is on while stopping 
playback (or pausing ).)
4-2: When the [POWER SAVE] mode is set 
to [ON], the LCD Monitor is turned off 5 
seconds after starting playback of a 
Music file.



						

							58
5: During Playback an [k] Indication is 
displayed.
5: The data was either recorded in a 
different format, or data is damaged.
6: Even if a Memory Card is formatted, 
it cannot be used.
6: Either the SD Multi AV Device or the 
Memory Card may be damaged. 
Please consult your Panasonic dealer.
7: Playing back or recording do not 
function and the screen has frozen.
7: Set the Power/Mode Switch to [OFF] 
and then set it back to [REC] or [PLAY] 
after a while (approx.1 minute). If the 
SD Multi AV Device is not turned off 
after setting to [OFF], unplug the AC 
Adaptor and remove the battery.
8: Sound is not heard while a still 
picture is played back.
8: Sound is not presented in the Still 
Picture mode (recording or playing 
back of still pictures).
Others
1: How do I send an MPEG4 moving 
picture recorded as e-mail?
1: Capture the moving picture data 
recorded on the SD Multi AV Device 
onto a personal computer and attach it 
to an e-mail to send it. In this case, it is 
recommended to make a file size 1 MB 
or less. The recording time of 1 MB 
MPEG4 moving picture is approx. 8 
seconds (SUPER FINE), 15 seconds 
(FINE), 20 seconds (NORMAL) or 60 
seconds (ECONOMY). (The capacity 
limit of the file which is attachable to an 
e-mail differs depending on the 
environment used.)  If the file is played 
back on the personal computer,  
Windows Media Player 6.4 or later is 
required. If the file is played back on 
Macintosh, use the Windows Media 
Player for Macintosh. (Mac OS
® 8.0 or 
later) The Windows Media Player for 
Macintosh can be downloaded from 
Microsoft’s Web site.2: Red, blue, green or white dots 
appear on the screen.
2-1: 0.01% or less of the pixels of some 
LCD Monitors may remain turned on or 
off.
2-2: If the SD Multi AV Device is used 
continuously for a long time or used at 
a high ambient temperature, red, blue, 
green or white dots may appear on the 
screen and be recorded on a still 
picture. This is due to the rise of the 
temperature inside the body. This is 
caused by a characteristic of the C-
MOS sensor and is not a failure. Under 
this condition, turn the SD Multi AV 
Device off and leave it for a while.
≥C-MOS sensors are said to be a 
next-generation image pick-up 
device succeeding CCDs as they 
are small and consume low 
amounts of power.
3: When the USB cable is connected, a 
green [?] mark is indicated in [USB 
Mass Storage Device] in [Device 
Manager] of the Windows OS.
3: If the USB cable is connected without 
installing the USB Driver (supplied), [?] 
will be indicated on some OSs. 
Remove the USB cable from the SD 
Multi AV Device and install the USB 
Driver according to the procedure 
shown on page 38, and [?] will 
disappear.
4: When the USB cable is removed 
when Windows Me is used, Device 
removal warning appears.
4: If the USB cable is connected without 
installing the USB Driver (supplied) 
when you use Windows Me, the 
warning message will appear as soon 
as the USB cable is pulled out. Install 
the USB Driver, and the warning 
message will not appear.
For how to disconnect the USB cable 
on Windows XP or Windows 2000, 
refer to page 41.



						

							59
Specifications
SD Multi AV Device (Panasonic SV-AV20U) Information for your safety
Image Sensor:  1/4-inch C-MOS Image Sensor
Lens: F2.35, Focal Length; 3.55 mm
Shortest Image Distance; Approx. 1.7 ft (50 cm) from Lens
Monitor: 2.0-inch LCD
Microphone: Mono
Standard Illumination:  1400 lx
Minimum Required Illumination: 60 lx
Recording Media: SD Memory Card
Image Compression: JPEG (VGA)
Video Compression: MPEG4
Super Fine: 320k240 pixels
Fine: 320k240 pixels
Normal: 176k144 pixels 
Economy: 176k144 pixels
Voice Compression: G.726
Music Expansion: MP3, MPEG2-AAC
Dimensions: Approx. 2-7/16
 k 1-1/16 k 2-15/16(61.7 (W)k 25.9 
(H)k 74.6 (D) mm)
Weight: Approx. 3.25 oz (92 g)(without Battery and Memory Card)
Approx. 4.2 oz. (119g)(with Battery and SD Memory Card)
Operating Temperature:  32oFj104oF (0 oCj40 oC)
Operating Humidity:  10%j80%
AC Adaptor (Panasonic VSK0626)Information for your safety
Dimensions: Approx. 2
 k 1-1/16 k 2-13/16(50 (W)k 26 (H)k 70 (D) mm)
Weight:  Approx.  2.12 oz. (60 g)
Battery Pack (Panasonic CGA-S301A1)Information for your safety
Dimensions: Approx. 1-7/16
 k 5/16 k 2-1/8 
(36 (W)k7(H)k53 (D) mm)
Weight: Approx. 0.99 oz (28 g) Power Source:  DC 4.8 V (AC Adaptor)
DC 3.7 V (Battery)
Power Consumption:  Recording (When recording the MPEG4 moving picture )
2.2 W (When using the AC Adaptor)
2.0 W (When using the battery)
Power Source:  AC 110–240 V, 50/60 Hz
Power Consumption:  7  W
DC Output:  DC 4.8 V, 1.0 A 
Nominal Voltage:  3.7 V
Nominal Capacity: 1000 mAh



						

							60
Limited Warranty (For U.S.A. Only)
PANASONIC SD Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, 
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively 
referred to as “the warrantor”) will, for the length of the period indicated on the chart below, 
which starts with the date of original purchase (“warranty period”), at its option either (a) 
repair your product with new or refurbished parts, or (b) replace it with a new or a 
refurbished product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor.  During the “Parts” 
warranty period, there will be no charge for parts. You must carry-in or mail-in your product 
during the warranty period.  If non-rechargeable batteries are included, they are not 
warranted.  This warranty only applies to products purchased and serviced in the United 
States or Puerto Rico. This warranty is extended only to the original purchaser of a new 
product which was not sold “as is”.  
A purchase receipt or other proof of the original purchase date is required for warranty 
service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service  in the United States call 1-800-211-PANA (1-800-211-7262). 
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-
768-2910.Panasonic Consumer Electronics 
Company, Division of Matsushita 
Electric Corporation of America 
One Panasonic Way Secaucus, New 
Jersey 07094Panasonic Sales Company,
Division of Matsushita Electric of 
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San 
Gabriel Industrial Park, Carolina, Puerto 
Rico 00985
Product or Part Name
SD Multi AV Device, SD Mobile Printer 
CMOS Camera Assembly
Rechargeable Battery Pack,  SD Memory Card,  AC Adaptor 
USB Reader-Writer (in exchange for defective item)  (except items listed below)Labor
Ninety (90) days  
Ninety (90) days  
Not Applicable  
Ninety (90) days  Parts
One (1) year  
        
 Six (6) months