Panasonic Pv Gs16 Operating Instructions Manual

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Be Sure to Detach the Battery after UseBe sure to detach the Battery from the Camcorder. (If 
it is left attached to the Camcorder, a minute amount 
of current is consumed even when the Camcorder 
power is off.) If the Battery is left attached to the 
Camcorder for a long time, over-discharge takes 
place. The Battery may become unusable after it is 
charged.
Disposing of an Unusable Battery•  The Battery has a limited life.
•  Do not throw the Battery into fire because it may 
cause an explosion.
Always Keep the Terminals of the Battery CleanPrevent the terminals from getting clogged with dirt, 
dust, or other substances. If you drop the Battery 
accidentally, check to see if the Battery body and 
terminals are deformed. Attaching a deformed Battery 
to the Camcorder or AC Adaptor may damage the 
Camcorder or AC Adaptor.
„ Cautions for StorageBefore storing the Camcorder, take the 
Cassette out and detach the Battery.
Store all the components in a dry place with a 
relatively stable temperature.
(Recommended Temperature: 59 °F to 77 °F (15 °C to 
25 °C), Recommended Humidity: 40 % to 60 %)
Camcorder•  Wrap it with a soft cloth to prevent dust from getting 
into the Camera.
•  Do not leave the Camcorder in places that expose it 
to high temperature.
Battery•  Extremely high temperatures or low temperatures 
will shorten the life of the Battery.
•  If the Battery is kept in smoky or dusty places, the 
terminals may rust and cause malfunctions.
• Do not allow the Battery terminals to come in 
contact with metal objects (such as necklaces, 
hairpins, etc.). This can result in a short circuit 
or heat generation and, if you touch the Battery 
in this condition, you may be badly burned.
•  Store the Battery in a completely discharged state. 
To store the Battery for a long period of time, we 
recommend you charge it once every year and store 
it again after you completely use up the charged 
capacity.
Cassette•  Before storing it, rewind the tape to the beginning. 
If the Cassette is left for more than 6 months with 
the tape stopped midway, the tape sags (although it 
depends on the storage condition). Be sure to rewind 
to the beginning.
•  Store the Cassette in its case. Dust, direct sunlight 
(ultraviolet rays), or humidity may damage the tape. 
Dust contains hard mineral particles, and dusty 
Cassettes damage the heads of the Camcorder and 
other components. Develop a habit of returning the 
Cassette back to its case.
Causes of Dirty Heads•  Large quantity of dust in the air
•  High-temperature and high-humidity environment
• Damaged tape
•  Long operating hours
Using Panasonic cleanig cassette 
(AY-DVMCLA)
1  Insert the Head Cleaner into the Camcorder 
in the same manner as a Video Cassette.
2  Press the [►] Button, and approximately 
20 seconds later, press the [] Button. (Do 
not rewind the tape.)
3  Take out the Head Cleaner. Insert a Video 
Cassette and start recording. Then, play the 
tape back to check the recorded image.
4  If the image is not still clear, repeat Steps 1 
to 3. (Do not use the Head Cleaner 3 times 
or more consecutively.)
Notes:
•  Do not rewind every time you use the Head Cleaner. 
Rewind only when the tape reaches the end, and 
then use it again from the beginning in the same 
manner as before.
•  If the heads become dirty soon after cleaning, the 
tape may be damaged. In this case, immediately 
stop using that Cassette.
•  Do not clean the heads excessively. (Excessive 
cleaning may cause excessive wear of the heads. If 
the heads are worn, images cannot be played back 
even after the heads are cleaned.)
•  If the dirty heads cannot be cleaned with the Head 
Cleaner, the Camcorder needs to be cleaned at a 
Servicenter. Please consult a dealer.
•  Head cleaning due to dirty heads is not considered 
a malfunction of the product. It is not covered by the 
warranty.
Periodical Check-upTo maintain the highest image quality, we recommend 
replacement of worn parts, such as heads, etc., 
after approximately 1 000 hours of use. (This, 
however, depends on operating conditions, such as 
temperature, humidity, dust, etc.)
„ Optimal Use of the BatteryBattery CharacteristicsThis Battery is a rechargeable lithium ion battery. Its 
ability to generate power is based upon the chemical 
reaction that takes place inside it. This reaction is 
susceptible to the surrounding temperature and 
humidity, and, if the temperature is too high or too low, 
the operating time of the Battery becomes shorter. If 
the Battery is used in an extremely cold environment, 
the Battery may operate only for about 5 minutes. 
If the Battery becomes extremely hot, a protective 
function may operate, and the Battery may become 
unusable for a while. 
						

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For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at: http://www.panasonic.com/contactinfo
Extremely high precision technology is employed to 
produce the LCD Monitor screen featuring a total 
of approximately 105,000 pixels. The result is more 
than 99.99 % effective pixels with a mere 0.01 % 
of the pixels inactive or always lit. However, this is 
not a malfunction and does not affect the recorded 
picture.
  Viewfinder•  Do not direct the Viewfinder or Lens to the sun. 
Internal components may be seriously damaged.
• 
When the Camcorder is used with a large capacity 
Battery (CGR-D16A/1B, CGP-D28A/1B: Optional) 
attached to it, it is not practical to look in the Viewfinder 
from behind the Battery.
Extremely high precision technology is employed 
to produce the Viewfinder screen featuring a total 
of approximately 67,000 pixels. The result is more 
than 99.99 % effective pixels with a mere 0.01 % 
of the pixels inactive or always lit. However, this is 
not a malfunction and does not affect the recorded 
picture. •  Once every half year, wind the tape to the end and 
then rewind it to the beginning. If the Cassette is left 
for 1 year or longer without winding or rewinding, 
temperature and humidity changes may cause the 
Cassette to deform due to swelling, shrinking, and 
so forth. The wound tape may stick to itself.
•  Do not place a Cassette near highly magnetic 
substances or equipment.
•  The surface of tape is covered with extremely minute 
magnetic particles, upon which signals are recorded. 
Magnetic necklaces, toys, etc., have magnetic force 
that is stronger than you may normally expect, and 
they may erase the contents of a recording or may 
cause noise in images and sounds.
Card•  When the Card is being read, do not remove the 
Card, turn off the power, or subject it to vibration or 
impact.
•  Do not leave the Card in places where there is 
high temperature or direct sunlight, or where 
electromagnetic waves or static electricity are easily 
generated.
•  Do not bend or drop the Card. The Card or the 
recorded content may be damaged.
•  After use, be sure to remove the Card from the 
Camcorder.
•  After usage, store the supplied SD Memory Card in 
the enclosed bag.
•  Do not touch the terminals on the back of the Card 
with your fingers. Do not allow dirt, dust or water to 
enter it.
•  Keep the Memory Card out of reach of children to 
prevent swallowing.
„ LCD  Monitor/Viewfinder/Lens  Hood 
LCD Monitor•  In a place with drastic temperature changes, 
condensation may form on the LCD Monitor. Wipe it 
with a soft dry cloth.
•  If your Camcorder is extremely cold when you turn 
its power on, the image on the LCD Monitor is 
slightly darker than usual at first. However, as the 
internal temperature increases, it goes back to the 
normal brightness.
Lens Hood•  When you wish to attach the Tele Conversion Lens 
(not supplied), Wide Conversion Lens (not supplied), 
rotate these in a clockwise direction.
•  If you push the [W/T] Lever toward [W] during 
recording with the filter and conversion lens attached 
to the Camcorder, 4 corners of the image may 
become dark (vignetting). For details, please refer to 
the operating instructions of your accessories.
Before Requesting Service 
(Problems and Solutions)
Power
The Camcorder power cannot be turned on.•  Is the power source connected correctly? 
(pp. 13~14)
The Camcorder power is turned off 
automatically.
•  When the Recording Pause Mode continues 
for more than 5 minutes, the power is turned 
off automatically for tape protection and power 
conservation. (If the AC Adaptor is used, 
the power is turned off only when the tape is 
inserted in Tape Recording Mode.) When the 
tape is inserted in Tape Recording Mode and 
if the Recording Pause Mode continues for 
more than 5 minutes the power is turned off 
automatically. To resume recording from this 
condition, turn off, then turn on the power again. 
(p. 22)
The Camcorder power does not stay on 
long enough.
•  Is the Battery low? Charge the Battery or attach 
a fully charged Battery. (pp. 13~14)
•  Has condensation occurred? Wait until the 
Condensation Indication disappears. (p. 60) 
						

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Playback (Pictures)
Pictures cannot be played back even when 
the [►] Button is pressed.
•  Is the Mode Dial set to Tape Playback Mode? 
If not, the playback function cannot be used. 
(p. 33)
Mosaic-pattern noise appears on images 
during Cue, Review or Slow Motion 
Playback.
•  This phenomenon is characteristic of digital 
video systems. It is not a malfunction.
Although the Camcorder is correctly 
connected to a TV, playback images cannot 
be seen.
•  Have you selected “Video Input” on the TV? 
Please read the operating instructions of your 
TV and select the channel that matches the 
input jacks used for the connection.
•  Depending on your TV, nothing may be shown 
even if you correctly connect the Camcorder 
with your TV. In this case, set [AV JACK] on the 
[INITIAL] Sub-Menu to [OUT].
Playback picture is not clear.•  Are the heads of the Camcorder dirty? If the 
heads are dirty, playback image cannot be 
clear. (pp. 60~61)
Playing back or recording do not function, 
the screen has frozen or the indication has 
disappeared.
•  Turn the Camcorder off. If the Camcorder is 
not turned off after operating the [OFF/ON] 
switch, press the [RESET] Button (p. 10) first. 
And detach the Battery or AC Adaptor and then 
reattach it.
Playback (Sound)
Sound is not played back from the built-
in speaker of the Camcorder or the 
headphones.
•  Is the volume too low? During playback, push 
the [W/T] Lever to display the [VOLUME] 
Indication and adjust the volume. (p. 33)
Different sounds are reproduced at the 
same time.
•  [12bit AUDIO] on the [PLAYBACK] Sub-Menu of 
the [TAPE PLAYBACK MENU] has been set to 
[MIX]. As a result, the original sound and sound 
that was recorded by audio dubbing are played 
back together. It is possible to reproduce the 
sounds separately. (p. 41)
The original sound was erased when audio 
dubbing was performed.
•  If you perform audio dubbing on a recording 
made in [16bit] Mode, the original sound will 
be erased. If you wish to preserve the original 
sound, be sure to select [12bit] Mode at the time 
of recording.
Battery
Battery runs down quickly.•  Is the Battery fully charged? Charge it with the 
AC Adaptor. (p. 13)
•  Are you using the Battery in an extremely cold 
place? In cold places, the operating time of the 
Battery becomes shorter. (p. 61)
•  Has the Battery worn out? If the operating time 
is still too short even after the Battery is fully 
charged, the Battery has worn out.
The Battery cannot be charged.•  If the DC Cable is connected to the AC Adaptor, 
charging cannot be performed. Disconnect the 
DC Cable.
Normal RecordingRecording does not start although power 
is supplied to the Camcorder and the 
Cassette is correctly inserted.
•  Is the accidental erasure prevention slider on 
the Cassette open? If it is open (set to [SAVE]), 
recording cannot be performed. (p. 15)
•  Is the tape wound to the end? Insert a new 
Cassette. (p. 15)
•  Is the Camcorder power turned on? (p. 22)
•  Has condensation occurred? Wait until the 
Condensation Indication disappears. (p. 60)
Other RecordingAuto Focus Function does not work.•  Is Manual Focus Mode selected? If Auto 
Focus Mode is selected, focus is automatically 
adjusted. (pp. 30, 64~65)
•  There are some recording subjects and 
recording surroundings for which the Auto 
Focus Function does not operate correctly. In 
this case, use the Manual Focus Mode to adjust 
the focus. (p. 30)
Editing
Audio dubbing cannot be performed.•  Is the accidental erasure prevention slider on 
the Cassette open? If it is open (set to [SAVE]), 
recording cannot be performed. (p. 15)
•  Are you attempting to edit a tape portion that 
was recorded in LP Mode? LP Mode does not 
allow audio dubbing to operate. (p. 21)
Indications
The Time Code becomes inaccurate.•  The Time Code Indication counter may not be 
constant in the reverse direction in Slow Motion 
Playback Mode, but this is not a malfunction.
The Remaining Tape Time Indication does 
not match the actual remaining tape time.
•  If scenes of less than 15 seconds are 
continuously recorded, the remaining tape time 
cannot be displayed correctly.
•  In some cases, the Remaining Tape Time 
Indication may show remaining tape time that is 
2 to 3 minutes shorter than the actual remaining 
tape time.
  
						

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Playback (Sound)Sounds cannot be played back.•  Although a Cassette with no audio dubbing 
is being played, is [12bit AUDIO] on the 
[PLAYBACK] Sub-Menu of the [TAPE 
PLAYBACK MENU] set to [ST2]? To play 
back a Cassette with no audio dubbing, [12bit 
AUDIO] must be set to [ST1]. (p. 41)
•  Is the Variable Speed Search Function working? 
Press the [►] Button to cancel the Variable 
Speed Search Function. (p. 34)
Card
Recorded pictures are not clear.•  Is [PICT QUALITY] on the [CARD] Sub-Menu 
set to [NORMAL] or [ECONOMY]? If recording 
is done with it set to [NORMAL] or [ECONOMY], 
images with fine details may include a 
mosaic-like pattern. Set [PICT QUALITY] to 
[FINE]. (p. 23)
Photoshot Playback images do not look 
normal.
•  The picture may be damaged. In order to 
prevent the loss of image data, backing up 
on a Cassette or a personal computer is 
recommended. (pp. 41, 45)
During Playback the [UNPLAYABLE CARD] 
Indication is displayed.
•  The image was either recorded in a different 
format, or data is damaged.
Even if a Card is formatted, it cannot be 
used.
•  Either the Camcorder or the Card may be 
damaged. Please consult a dealer.
Others
The Camcorder clatters when shaking it.•  It is a sound of the lens moving, not a 
malfunction.
When the USB Cable is disconnected, an 
error message will appear on PC.
•  To disconnect the USB cable safely, 
double-click the [  ] icon in the task tray and 
follow the instructions on the screen. (p. 46)
12
Using the RESET button
1  Open the LCD Monitor. (p. 16)
2  Undo Grip Belt end 1 and pull Lens Cap 
Cord 2 downward to loosen Grip Belt.
3 Use projection 3 on the Lens Cap to press 
the [RESET] Button 4.
4
3
Explanation of Terms
„ Digital Video SystemIn a digital video system, images and sounds are 
converted into digital signals and recorded on a 
tape. This complete digital recording is capable of 
recording and playback with minimal image and sound 
deterioration.
In addition, it automatically records data, such as Time 
Code and Date/Time, as digital signals.
Compatibility with S-VHS or VHS CassettesBecause this Camcorder employs a digital system for 
recording image and sound data, it is not compatible 
with conventional S-VHS or VHS video equipment that 
employs an analog recording system.
The size and shape of the Cassettes are also 
different.
Compatibility with Output SignalsBecause AV signal output from the AV signal output 
Jack is analog (the same as conventional video 
systems), this Camcorder can be connected with 
S-VHS or VHS video or a TV for playback.
„ Focus 
Auto Focus AdjustmentThe Auto Focus System automatically moves forward 
and backward the focusing lens inside the Camcorder 
to bring the subject into focus so that the subject can 
be seen clearly.
However, the Auto Focus System does not function 
properly for the following subjects or under the 
following recording conditions.
Please use the Manual Focus Mode instead. 
						

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„  Memory Stop FunctionThe Memory Stop Function is useful for the following 
operations.
Rewinding or fast-forwarding a tape to a 
desired position
1  Set [DISPLAY] >> [C.DISPLAY] >> 
[MEMORY].
2  Reset the Tape Counter to zero at the tape 
position from which you want to play it 
back later. (pp. 12, 18)
3  Start playback or recording.
4  After playback or recording has fi nished:
Set the Camcorder to Tape Playback Mode.
•  The [POWER] Lamp lights up.
5  Rewind the tape.•  The tape automatically stops approximately at 
the position where the counter was set to zero.
Stopping editing automatically during audio 
dubbing
1  Set [DISPLAY] >> [C.DISPLAY] >> 
[MEMORY].
2  Reset the Tape Counter to zero at the 
position where you want to stop editing.
3  Play back the still picture where you want 
to start audio dubbing.
4  Start audio dubbing. (p. 41)•  Audio dubbing automatically stops at the 
position where the counter was set to zero.
1)  Recording a subject whose one end is 
located closer to the Camcorder and the 
other end farther away from it
•  Because Auto Focus makes adjustments at 
the center of an image, it may be impossible 
to focus on a subject that is located in both 
foreground and background.
2)  Recording a subject behind dirty or dusty 
glass
•  Because the focus is on the dirty glass, the 
subject behind the glass will not be focused.
3)  Recording a subject in dark surroundings•  Because the light information that comes 
through the lens decreases considerably, the 
Camcorder cannot focus correctly.
4)  Recording a subject that is surrounded by 
objects with glossy surfaces or by highly 
reflective objects
•  Because the Camcorder focuses on the objects 
with glossy surfaces or on highly reflective 
objects, the subject may become blurry.
5)  Recording a fast-moving subject•  Because the focus lens-inside moves 
mechanically, it cannot keep up with the 
fast-moving subject.
6)  Recording a subject with little contrast•  Because the Camcorder achieves focus based 
upon the vertical lines of an image, a subject 
with little contrast, such as a white wall, may 
become blurry.
„  Time CodeTime Code signals are data that indicate time 
measured in hours, minutes, seconds, and frames
(30 frames per second). If this data is included in a 
recording, an address is assigned to each image on 
the tape.
•  The Time Code is automatically recorded as a part of 
the sub-code at each recording.
•  When a new (previously unrecorded) Cassette is 
inserted, the Time Code automatically starts from 
zero. If a recorded Cassette is inserted, the Time 
Code picks up from the point where the last scene 
was recorded. (In this case, when the Cassette 
is inserted, the zero display [0h00m00s00f] may 
appear, but the Time Code starts from the previous 
value.)
•  The Time Code cannot be reset to zero.
•  Unless the Time Code is continuously recorded from 
the beginning of a tape, accurate editing may not 
be possible. To ensure that the Time Code will be 
recorded with no breaks, we recommend the use of 
the Blank Search Function (p. 22) before recording a 
new scene. 
						

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For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at: http://www.panasonic.com/contactinfo
Specifications
Digital CamcorderInformation for your safety
AC Adaptor
Information for your safety
Weight and dimensions are approximate values.
Specifications may change without prior notice. Recording Format:
Mini DV (Consumer-use Digital Video SD Format) 
Tape Used:
6.35 mm digital video tape
Recording/Playback Time:
SP: 80 min.; LP: 120 min. (with DVM80)
Video
Recording System:
Digital Component
Television System:
EIA Standard: 525 lines, 60 fields NTSC color 
signal
Audio
Recording System:
PCM Digital Recording
16 bit (48 kHz/2ch), 12 bit (32 kHz/4ch)
Image Sensor:
1/6-inch CCD Image Sensor
Lens:
Auto Iris, F1.8, Focal Length; 2.1-50.4 mm, Macro 
(Full Range AF)
Filter Diameter:
27 mm
Zoom:
24:1 Power Zoom
Monitor:
2.5-inch LCD
Viewfinder:
Electronic Viewfinder
Microphone:
Stereo
Speaker:
1 round speaker 20 mm
Standard Illumination:
1,400 lx
Minimum Required Illumination:
2 lx (MagicPix Mode)
Video Output Level:
1.0 Vp-p, 75 ohm
Audio Output Level (Line):
316 mV, 600 ohm
USB:
Card reader/writer function, USB 2.0 compliant
(max. 12 Mbps)
No copyright protection support
Digital Interface:
DV Input/Output Jack (IEEE1394, 4-pin)Power Source:
DC 7.2/7.8 V
Power Consumption:
Recording
4.5 W
Dimensions:
Approx. 87 (H) × 69 (W) × 112 (D) mm
Approx. 3-3/8 (H) × 2-3/4 (W) × 4-3/8 (D) inch
Weight:
Approx. 0.40 kg (0.88 lbs.)
(without Battery and DV cassette)
Operating Temperature:
32 °F – 104 °F (0 °C – 40 °C)
Operating Humidity:
10 % – 80 %
Card Memory Functions
Recording Media:
MultiMediaCard (4 MB/8 MB/16 MB)
SD Memory Card (8 MB/16 MB/32 MB/64 MB/
128 MB/256 MB/512 MB)
Still picture recording file format:
JPEG (Design rule for Camera File system, based 
on Exif 2.2 standard), DPOF corresponding
Still Image Size:
640 × 480 pixels (VGA)
WEB Camera
Compression:
Motion JPEG
Image Size:
320 × 240 pixels (QVGA)
Power Source:
110/120/220/240 V AC, 50/60 Hz
Power Consumption:
18 W
DC Output:
DC 7.8 V, 1.4 A (Camcorder Operation)
DC 8.4 V, 1.2 A (Battery Charging)
Dimensions:
70 (W) × 45 (H) × 115 (D) mm
2-3/4 (W) × 1-3/4 (H) × 4-1/2 (D) inch
Weight:
Approx. 0.16 kg (0.35 lbs.) 
						

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  Camcorder Accessory System
Accessory # Figure Description
Price
PV-DAC11-DAC AdaptorCall For 
Pricing
LSJA0288
DC CableCall For 
Pricing
K2CB2C00014
AC CableCall For 
Pricing
CGR-D08A/1B
800 mAh/1 h 30 min, Battery Pack $69.95
CGR-D16A/1B
1 600 mAh/3 h, Battery Pack $99.95
CGP-D28A/1B
2 800 mAh/5 h, Battery Pack $129.95
CGR-D53A/1K
5 300 mAh/9 h, Battery Pack $229.95
PV-DDC9
DV Interface Cable (i.LINK)
(4-pin to 4-pin)$55.00
LSSQ0411
IR Remote ControlCall For 
Pricing
RP-SDH01GU1A
RP-SDH512U1A
RP-SDH256U1A/W
RP-SD128BU1A/W
RP-SD064BPPA/W
RP-SD032BPPA
1 GB SD Memory Card
512 MB SD Memory Card
256 MB SD Memory Card
128 MB SD Memory Card
64 MB SD Memory Card
32 MB SD Memory CardCall For 
Pricing
BN-SDCAPE/1B
USB Reader/Writer for SD Memory Card 
(compatible with MultiMediaCard)$79.95
BN-SDABPE/1B
SD PCMCIA Adaptor
(compatible with MultiMediaCard)$79.95
K1HA05CD0005
USB CableCall For 
Pricing
PV-HB002
Carrying CaseCall For 
Pricing
•  Please refer to page 68, when placing an order. 
						

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Others
For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at: http://www.panasonic.com/contactinfo
TO OBTAIN ANY OF OUR CAMCORDER ACCESSORIES YOU CAN DO ANY OF THE 
FOLLOWING:
VISIT YOUR LOCAL PANASONIC DEALER
OR
CALL PANASONIC’ S ACCESSORY ORDER LINE AT 1-800-332-5368 
[6 AM-5 PM M-F, 6 AM-10:30 AM SAT, PACIFIC TIME]
OR
MAIL THIS ORDER TO: PANASONIC SERVICES COMPANY ACCESSORY ORDER OFFICE
20421 84th Avenue South Kent, WA. 98032 4. Shipping information (UPS delivery requires complete street address)Please photocopy this form when placing an order.
2. Items Ordered 1. Camcorder Model #
Accessory # Description Price Each Quantity Total Price
Subtotal
Your State & Local Sales Tax
Shipping & Handling 6.95
Total Enclosed
3. Method of payment (check one)
Check of Money Order enclosed (NO C.O.D.SHIPMENTS)
VISA
MasterCard
DiscoverCredit Card #
Expiration Date
Customer Signature
Make Check or Money Order to: PANASONIC ACCESSORIES
(Please do not send cash)
Ship To:
Mr.
Mrs.
Ms.
First Last
Street Address
City State ZipPhone #:
Day
Night(        )
(        )
  Camcorder Accessory Order Form 
						

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Request for Service Notice:
Please photocopy this form when making a re quest for service no tice.
In the unlikely event this product needs service.
• Please in clude your proof of purchase.
  (Failure to do so will delay your repair.)
•  To further speed your repair, please provide an 
explanation of what is wrong with the unit and any 
symptom it is exhibiting.
Mail this completed form and your Proof of Purchase along with your unit to:
Panasonic Services Company
1705 N. Randall Road
Elgin, IL. 60123-7847
Attn: Camcorder Repair
  Request for Service Notice 
						

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For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at: http://www.panasonic.com/contactinfo
  Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY, 
DIVISION OF PANASONIC CORPORATION OF NORTH 
AMERICA
One Panasonic Way Secaucus, New Jersey 07094PANASONIC SALES COMPANY, DIVISION OF 
PANASONIC PUERTO RICO, INC.,
AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial 
Park, Carolina, Puerto Rico 00985
Panasonic/Quasar Video Products
Limited Warranty
Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or 
Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which 
starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) 
replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product Parts Labor Service Contact Number
CamcorderOne (1) Year (except CCD 
Image Sensor)
CCD Image Sensor - 6 (Six) 
MonthsNinety (90) Days
Ninety (90) DaysCarry-In or Mail-In 1-800-211-PANA(7262)
DVD/VCR Deck, 
A/V MixerOne (1) Year Ninety (90) Days Carry-In or Mail-In 1-800-211-PANA(7262)
TV/VCR, TV/DVD, 
TV/DVD/VCR 
CombinationOne (1) Year (except CRT)
CRT - Two (2) YearsNinety (90) Days
Ninety (90) DaysCarry-In: 21” CRT and Smaller
In-Home or Carry-In: 22” CRT and 
Larger1-800-211-PANA(7262)
TV/HDR 
CombinationOne (1) Year (except CRT) 
CRT - Two (2) YearsNinety (90) Days
Ninety (90) DaysIn-Home or Carry-In 1-888-843-9788
Rechargeable 
Batteries
(in exchange for 
defective item)Ten (10) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Tape
(in exchange for 
defective item)Five (5) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Memory Cards 
(in exchange for 
defective item)Ninety (90) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You 
must carry-in or mail-in your product or arrange for in-home service, as applicable, during the warranty period. If non-rechargeable batteries 
are included, they are not warranted. This warranty only ap plies to products purchased and serviced in the United States or Puer to Rico. 
This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the 
original purchase date is required for warranty service.
Carry-In, Mail-in or In-Home ServiceFor Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact number listed above or visit Panasonic Web 
Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include 
removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require that 
the product, or parts of the product, be removed for shop diagnosis and/or repair and then re turned.
Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or 
cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images (including, among 
other things, letterbox pictures on standard 4:3 screen TV’s, or non-expanded standard 4:3 pic tures on wide screen TV’s, or onscreen data in 
a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused 
by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, 
alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning 
damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by 
anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.  THE WARRANTOR IS 
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING 
OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-
install an installed unit if applicable, or travel to and from the servicer, loss of media or images, data or other memory or recorded content. The 
items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD 
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty 
lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product 
develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, 
then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY 
THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.