Panasonic Projector PT-DZ10KU User Manual

							Chapter 5 Maintenance — Maintenance/replacement
ENGLISH - 161
How to replace the lamp unit
Attention
 f When the projector is mounted on the ceiling, do not conduct work while your face is near the lamp unit. fDo not remove or loosen the screws other than specified ones when replacing the lamp unit. fUse same type of lamp unit for both lamps. fWhen replacing the lamp unit, loosen the lamp unit cover fixing screw while putting your hand on.
(i)
(ii)
Fig. 1
Fig. 2 Grooves for the guide to attach the lamp unit
Guide to attach the 
lamp unit
Grooves for the guide to attach the lamp unit Fig. 3
Lamp unit cover
Lamp unit cover fixing screw
Lamp unit 2 HandlesLamp unit 1
Lamp unit fixing screws Fan power connector
1) Set the  switch to  and disconnect the power plug from \
the power outlet.
 f
Wait at least one hour and check if the lamp unit has cooled down.
2) Remove the lamp unit cover . (Fig. 1)
i) Use a Phillips screwdriver to turn the lamp unit cover fixing screw (x1) counterclockwise until it turns freely , and open the lamp unit cover 
slowly in the direction of the arrow .
 fOpening the lamp unit cover quickly may result in damage to the cover .
 fIf you loosen the lamp unit cover fixing screw with the projector installed upward in the vertical direction, the lamp unit cover may open 
on its weight and the lamp unit may be dropped of

f.
ii)
 
Hold the lamp unit cover securely and slide it in the direction of the arrow , and then pull it out backward to remove.
 fFan and other components are attached to the lamp unit cover; handle the removed lamp unit cover with care.
3) Remove the lamp unit. (Fig. 2)
 fUse a Phillips screwdriver to turn the lamp unit fixing screws (x2) counterclockwise until they turn freely , and then remove the lamp 
unit.
 f Hold the handles of the lamp unit and remove it in the horizontal direction.
 fDo not remove the screws other than the lamp unit fixing screws.
4) Push in the new lamp unit while paying attention to the insertion positi\
on. (Fig. 3)
 fPush the guides to attach the lamp unit slowly into the projector body along the grooves for guide to attach the lamp unit.
 fIf the lamp unit is not installed properly

, remove it and then push it in slowly. Pushing it in quickly or forcibly may break the connector.       
						

							Chapter 5 Maintenance — Maintenance/replacement
162 - ENGLISH
5) Use a Phillips screwdriver to firmly tighten the lamp unit fixing screws\
 (x2 each).
 fMake sure to attach the lamp unit securely .
6) Attach the lamp unit cover.
i) Close the lamp unit cover in Step  2)  in the reverse order.
 fAttach the lamp unit cover so that the connector of the lamp unit cover is inserted to the fan power connector securely .
ii)

 
Use a Phillips screwdriver to firmly tighten the lamp unit fixing screw (x1).
 f Make sure to attach the lamp unit cover securely

.
Note
 fWhen you replace the lamp unit with new one, the projector resets the runtime of the lamp unit automatically .   
						

							Chapter 5 Maintenance — Troubleshooting
ENGLISH - 163
Troubleshooting
Review the following points. For details, see the corresponding pages.
ProblemsPoints to be checked Page
Power does not turn on.
 f Is the power plug firmly inserted into the outlet? ―
 fIs the  switch set to ? 55
 fIs the wall outlet supplying electricity? ―
 fHave the circuit breakers tripped? ―
 fAre the lamp indicator / or the temperature indicator  lit 
or flashing? 155
 f
Is the lamp unit cover attached? 161
No image appears.
 f Are connections to external devices correctly performed? 48
 fIs the input selection setting correct? 62
 fIs the [BRIGHTNESS] adjustment setting at a minimum? 72
 fIs the external device that is connected to the projector working properly? ―
 fIs the shutter function in use? 61
 fIf the power indicator  is flashing in red, consult your 
dealer. ―
 f
Is the lens cover still attached to the lens? 53
Image is fuzzy

.
 fIs the lens focus set correctly? 56
 fIs the projection distance appropriate? 32
 fIs the lens dirty? 18
 fIs the projector installed perpendicular to the screen? ―
Color is pale or grayish.
 f Is [COLOR] or [TINT] adjusted correctly? 72
 fIs the external device connected to the projector adjusted correctly? 48
 fIs the RGB cable damaged? ―
Remote control does not 
respond.
 f Are the batteries depleted? ―
 fIs the polarity of the batteries set correctly? 28
 fAre there any obstructions between the remote control and the remote control 
signal receiver of the projector? 24
 f
Is the remote control being used beyond its ef

fective operation range?25
 fAre other forms of light, such as fluorescent light, af

fecting the projection?25
 fIs the [REMOTE CONTROL] setting in [CONTROL

 DEVICE SETUP] set to 
[DISABLE]? 132
 f
Is the  terminal used for contact control? 173
 fIs the ID number setting operation correct? 28
Menu screen does not 
appear

.
 f Is the on-screen display function turned of

f (hidden)?102
Buttons on the control 
panel do not operate.
 f Is the [CONTROL

 PANEL] setting in [CONTROL DEVICE SETUP] set to 
[DISABLE]? 132
 f
Is the  terminal used for contact control? 173
Image does not display 
correctly

.
 f Is the [SYSTEM SELECT

OR] selection set correctly? 77
 fIs there a problem with the video tape or other image sources? ―
 fIs a signal which is not compatible with the projector being input? 175
Image from a computer 
does not appear

.
 fIs the cable too long? (Use D

- Sub cables that are 10   m (32'10") or shorter.)―
 fIs the external video output of the laptop computer set correctly? (Ex.:  The external 
output settings may be switched by pressing the “Fn” + “F3” or “Fn” + “F10” 
simultaneously

. Since the method varies depending on the computer type, refer to 
the user manual provided with your computer.) ―
Image output from DVI
- D 
of the computer does not 
appear.
 f Is the [DVI-D IN] setting [EDID3]/[EDID2:PC]? 100
 fThe graphics accelerator driver of the computer may need to be updated t\
o the 
latest version. ―
 f
The computer may need to be restarted after performing the [DVI-D IN] se\
tting. 100
V

ideo from HDMI 
compatible device does 
not appear or it appears 
jumbled.
 f Is the HDMI cable connected securely? 48
 fT

urn the power of the projector and the external device on and of f.―
 fIs a signal which is not compatible with the projector being input? 175
3D function is not working.
 f Is the [3D INPUT

 FORMAT] setting of [3D SETTINGS] correct? 92
 fCheck the 3D eyewear settings. ―
 fIs a signal which is supported by the projector being input? 177   
						

							Chapter 5 Maintenance — Troubleshooting
164 - ENGLISH
ProblemsPoints to be checked Page
Left and right images are 
reversed (not showing 
properly). fAre the devices synchronized? Check the 3D eyewear settings. ―
 fChange the [LEFT/RIGHT

 SWAP] setting of [3D SETTINGS]. 93
Image in the 3D eyewear 
flickers.
 f Are you within the reception range? ―
3D eyewear is not 
functioning.
 f Are batteries of the 3D eyewear drained? If you use the rechargeable 3D eyewear , 
charge it. If you use the battery-powered 3D eyewear

, replace the battery.―
 f
Is the [3D SETTINGS] setting correct? 91
Attention
 fIf problems persist even after checking the preceding points, consult yo\
ur dealer .   
						

							ENGLISH - 165
Chapter 6 Appendix
This chapter describes specifications and after-sales service for the projector.  
						

							Chapter 6 Appendix — Technical information
166 - ENGLISH
Technical information
PJLink protocol
The network function of this projector supports the PJLink class 1, and the PJLink protocol can be used to perform projector setting and 
projector status query operations from a computer.
Control commands
The following table lists the PJLink protocol commands that can be used to control the projector.
 fx characters in tables are non-specific characters.
Command Control details Parameter / return string Remark
POWR Power supply control 0
Standby
1 Power on
POWR? Power supply status 
query 0
Standby
1 Power on
2 Preparing for switching off the projector
3 Warm-up
INPT Input selection 11
RGB1
12 RGB2
21 VIDEO
INPT? Input selection query 31
DVI
- D
32 HDMI
33 SDI1 (only for PT
-

DZ13KU, PT
-
 DS12KU), SDI (only for PT
-
 DZ10KU)
34 SDI2 (only for PT
-

DZ13KU, PT
-
 DS12KU)
AVMT Shutter control 30Shutter function off (shutter open)
AVMT? Shutter status query 31Shutter function on (shutter closed)
ERST? Error status query xxxxxx1st byte
Indicates fan errors, and returns 
0 - 2.
 f
0 = No error is 
detected
 f1 = W

arning
 f2 = Error
2nd byte
Indicates lamp errors, and returns 
0 - 2.
3rd byte Indicates temperature errors, and 
returns 0 - 2.
4th byte Indicates cover open errors, and 
returns 0 or 2.
5th byte Indicates filter errors, and returns 
0 - 2.
6th byte Indicates other errors, and returns 
0 - 2.
LAMP? Lamp status query xxxxxxxxxxxx1st digits (1 - 5 digits): Lamp 1 runtime
2nd digit: 0 = Lamp 1 of

f, 1 = Lamp 1 on
3rd digits (1 - 5 digits): Lamp 2 runtime
4th digit: 0 = Lamp 2 off, 1 = Lamp 2 on
INST? Input selection list query 11 12 21 31 32 33 34 Only for PT
-

DZ13KU, PT
-
 DS12KU
11 12 21 31 32 Only for PT
-

DW11KU
11 12 21 31 32 33 Only for PT
-

DZ10KU
NAME? Projector name query xxxxxReturns the name set in [PROJECTOR NAME] of [NETWORK 
SETUP].
INF1? Manufacturer name 
query Panasonic
Returns manufacturer name.
INF2? Model name query DZ13K
DS12K
DW11K
DZ10KReturns model name.
INF0? Other information 
queries xxxxx
Returns information such as version number.
CLSS? Class information query 1Returns class for PJLink.  
						

							Chapter 6 Appendix — Technical information
ENGLISH - 167
PJLink security authentication
The password used for PJLink is the same as that of the password set for web control.
When using the projector without security authentication, do not set a password for web control.
 fFor specifications related to PJLink, refer to the website of Japan Business Machine and Information System Industries  Association.
URL

 http://pjlink.jbmia.or.jp/english/
Control commands via LAN
When web control administrator rights password is set (Protect mode)
Connecting
1)  
Obtain the IP
  address and port number (Initial set value = 1024) of the projector a\
nd request for a 
connection to the projector.
 f You can obtain both the IP address and the port number from the menu screen of the projector.
IP address
Obtain from the main menu → [NETWORK] → [NETWORK STATUS]
Port number Obtain from the main menu → [NETWORK] → [NETWORK CONTROL]  → [COMMAND PORT]
2) Check the response from the projector.
Data section Blank Mode Blank Random number section Termination 
symbol
Command  example “NTCONTROL”
(ASCII string) ‘ ’
0x20 ‘1’
0x31 ‘ ’
0x20 “zzzzzzzz”
(ASCII code hex number) (CR)
0x0d
Data length 9
  bytes 1
  byte 1   byte 1   byte8
  bytes1
  byte
 fMode: 1 = Protect mode
3) Generate a 32-byte hash value from the following data using MD5 algorith\
m.
 f“xxxxxx:yyyyy:zzzzzzzz”
xxxxxx Administrator rights user name for the web control (default user name is “admin1”)
yyyyy Password of above administrator rights user (default password is “panasonic”)
zzzzzzzz 8-byte random number obtained in Step  2)
Command transmission method
Transmit using the following command formats.
 rTransmitted data
Header Data sectionTermination 
symbol
Command  example Hash value
(Refer to “Connecting” above) ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 32
 
bytes 1
  byte 1   byteUndefined length 1
  byte
 rReceived data
Header Data sectionTermination 
symbol
Command  example ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 1
 
byte 1
  byte Undefined length 1
  byte  
						

							Chapter 6 Appendix — Technical information
168 - ENGLISH
 rError response
String DetailsTermination 
symbol
Message “ERR1” Undefined control command
(CR)
0x0d
“ERR2”
Out of parameter range
“ERR3” Busy state or no-acceptable period
“ERR4” Timeout or no-acceptable period
“ERR5” Wrong data length
“ERRA” Password mismatch
Data length 4
  bytes ―1
  byte
When web control administrator rights password is not set (Non-protect \
mode)
Connecting
1)  
Obtain the IP
  address and port number (Initial set value = 1024) of the projector a\
nd request for a 
connection to the projector.
 f You can obtain both the IP address and the port number from the menu screen of the projector.
IP address
Obtain from the main menu → [NETWORK] → [NETWORK STATUS]
Port number Obtain from the main menu → [NETWORK] → [NETWORK CONTROL]  → [COMMAND PORT]
2) Check the response from the projector.
Data sectionBlankModeTermination 
symbol
Command  example “NTCONTROL”
(ASCII string) ‘ ’
0x20 ‘0’
0x30 (CR)
0x0d
Data length 9
  bytes 1
  byte1
  byte1
  byte
 fMode: 0 = Non-protect mode
Command transmission method
Transmit using the following command formats.
 rTransmitted data
Header Data sectionTermination 
symbol
Command  example ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 1
 
byte 1
  byte Undefined length 1
  byte
 rReceived data
Header Data sectionTermination 
symbol
Command  example ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 1
 
byte 1
  byte Undefined length 1
  byte  
						

							Chapter 6 Appendix — Technical information
ENGLISH - 169
 rError response
String DetailsTermination 
symbol
Message “ERR1” Undefined control command
(CR)
0x0d
“ERR2”
Out of parameter range
“ERR3” Busy state or no-acceptable period
“ERR4” Timeout or no-acceptable period
“ERR5” Wrong data length
“ERRA” Password mismatch
Data length 4
  bytes ―1
  byte
/ terminal
The / terminal of the projector conforms with RS-232C so that the projector can be connected to and controlled 
from a computer .
Connection
Projector connecting terminals
Computer
D-Sub 9p (female) D-Sub 9p (male)
D-Sub 9p (male)
Communication cable (straight)
Single projector
Multiple projectors
Connecting terminals on projector 2
D-Sub 9p (female) D-Sub 9p (male) D-Sub 9p (female) D-Sub 9p (male)
Connecting terminals on projector 1
Computer
 D-Sub 9p (male)  D-Sub 9p (female)  D-Sub 9p (male)
Communication cable
Communication cable
Note
 f The destination of [RS-232C] ( x   page   118) must be set according to the connection method.
Pin assignments and signal names
D-Sub 9-pin (female)
Outside view Pin No.
Signal name Details
(9) (6)
(5) (1)
(1)
―NC
(2) TXDTransmitted data
(3) RXDReceived data
(4) ―NC
(5) GNDEarth
(6) ―NC
(7) CTS
Connected internally
(8) RTS
(9) ―NC      
						

							Chapter 6 Appendix — Technical information
170 - ENGLISH
D-Sub 9-pin (male)Outside view Pin No.
Signal name Details
(6) (9)
(1) (5)
(1)
―NC
(2) RXDReceived data
(3) TXDTransmitted data
(4) ―NC
(5) GNDEarth
(6) ―NC
(7) RTS
Connected internally
(8) CTS
(9) ―NC
Communication conditions (Factory default)
Signal level RS - 232C-compliant
Sync. method Asynchronous
Baud rate 9
  600   bps
Parity None
Character length 8 bits
Stop bit 1 bit
X parameter None
S parameter None
Basic format
Transmission from the computer starts with STX, then the ID, command, parameter, and ETX are sent in this order. Add parameters according 
to the details of control.
(2 bytes)
2 ID characters (2 bytes) Semi-colon (1 byte) Colon (1 byte)
3 command characters (3 bytes) Parameter (undefined length)
Start (1 byte) ZZ, 01 to 06
ID designate
End (1 byte)
Basic format (has subcommands)
Parameter (6 bytes)*1
Symbol “+” or “–” (1 byte) and setting or adjustment va\
lue (5 
bytes)
Operation (1 byte)
*1
“=” (Set the value specified using parameter)
Sub command (5 bytes) Same as the basic format
*1 When transmitting a command which does not need a parameter
, an operation (E) and parameter are not necessary.