Panasonic Network Camera Wv Sud638 Information Guide

							Before attempting to connect or operate this product,  
please read these instructions carefully and save this manual for future use. 
The model number is abbreviated in some descriptions in this manual.
PGQP2225ZA        fle0816-0
* For information about the installation tasks, refer to the provided installation guide. For information about how to perform the settings and how to operate the camera, refer to the operating instructions on the 
provided CD-ROM.
Important Information
Network Camera
Model No. WV-SUD638
WV-SUD638-H / WV-SUD638-T
(Natural Silver)
(Brown)
(Gray) 
						

							2
The model number and serial number of this 
product may be found on the surface of the 
unit.
You should note the model number and serial 
number of this unit in the space provided and 
retain this book as a permanent record of your 
purchase to aid identification in the event of 
theft.
  Model No. 
  Serial No.
NOTE: This equipment has been tested and 
found to comply with the limits for a Class A digi-
tal device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable 
protection against harmful interference when the 
equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not 
installed and used in accordance with the 
instruction manual, may cause harmful interfer -
ence to radio communications.
Operation of this equipment in a residential area 
is likely to cause harmful interference in which 
case the user will be required to correct the inter -
ference at his own expense.
FCC Caution: To assure continued compliance, 
(example - use only shielded interface cables 
when connecting to computer or peripheral 
devices). Any changes or modifications not 
expressly approved by the party responsible for 
compliance could void the user’s authority to 
operate this equipment.
For U.S.A.
For U.S.A.
CAN ICES-3(A)/NMB-3(A)
For Canada
WARNING:
•   To prevent injury, this apparatus must be 
securely attached to the floor/ceiling in accor-dance with the installation instructions.•  All work related to the installation of this prod-uct should be made by qualified service per-sonnel or system installers.
•   Apparatus shall be connected to a mains sock-et outlet with a protective earthing connection.
•   The mains plug or an appliance coupler shall 
remain readily operable.
•   The installation shall be carried out in accor
-dance with all applicable installation rules.
•   The connections should comply with local 
electrical code.
•   This apparatus must be earthed.
•   This equipment is compliant with Class A of 
CISPR 32. In a residential environment this 
equipment may cause radio interference.
•  
Batteries (battery pack or batteries installed) 
shall not be exposed to excessive heat such 
as sunlight, fire or the like.
CAUTION:
•   Any changes or modifications not expressly 
approved by the party responsible for compli-ance could void the user’s authority to operate 
the equipment.
•   The network camera is only intended for a con
-nection to an ethernet or PoE network without 
routing to the outside plant.
In  English: “The equipment must be connected 
to an earthed mains socket-outlet”.
In  Finnish:  “Laite  on  liitettävä  suojakoskettimilla 
varustettuun pistorasiaan”.
In  Norwegian:  “Apparatet  må  tilkoples  jordet 
stikkontakt”.
In  Swedish:  “Apparaten  skall  anslutas  till  jordat 
uttag”.
For Finland, Norway, Sweden
: Alternating current symbol : Direct current symbol
: Watch your fingers
: Caution, infrared radiation 
						

							3
Contents
* For information about the installation tasks, refer to the provided Installation Guide. Important safety instructions ........................................................................\
.................................4
Limitation of liability ........................................................................\
............................................... 5
Disclaimer of warranty ........................................................................\
........................................... 5
Preface ........................................................................\
.................................................................. 6
Main functions ........................................................................\
....................................................... 7
About the user manuals ........................................................................\
........................................ 8
System requirements for a PC ........................................................................\
.............................. 8
Trademarks and registered trademarks ........................................................................\
................. 9
Open Source Software ........................................................................\
.......................................... 9
Copyright ........................................................................\
............................................................... 9
Network security ........................................................................\
................................................. 10
Precautions ........................................................................\
......................................................... 10
Precautions for installation* ........................................................................\
................................. 15
Troubleshooting ........................................................................\
................................................... 18
Specifications ........................................................................\
...................................................... 22
Standard accessories ........................................................................\
.......................................... 28
Optional accessories ........................................................................\
........................................... 28 
						

							4
Important safety instructions
 1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
 5) 
Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
 6) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus 
(including amplifiers) that produce heat.
  7)  Only use attachments/accessories specified by the manufacturer.
  8)  Use only with the cart, stand, tripod, bracket, or table specified by th\
e manufacturer, or sold 
with the apparatus. When a cart is used, use caution when moving the car\
t/apparatus 
combination to avoid injury from tip-over.
S3125A
 9)  Unplug this apparatus during lightning storms or when unused for long pe\
riods of time.
10)  Refer all servicing to qualified service personnel. Servicing is required when the apparatus has 
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been 
spilled or objects have fallen into the apparatus, the apparatus has bee\
n exposed to rain or 
moisture, does not operate normally, or has been dropped. 
						

							5
Limitation of liability
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER 
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF 
THE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL 
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
    
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY 
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
 (1)  ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, 
SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE 
PRODUCT;
  (2)  ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE OR 
NEGLIGENT OPERATION OF THE USER;
  (3)  ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR 
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE 
MALFUNCTION OR TROUBLE;
  (4)  INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
  (5)  ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
  (6)  ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION 
AS A PHOTOGRAPHED SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING A 
SURVEILLANCE CAMERA'S PICTURE OR SAVED DATA, FOR SOME REASON (INCLUDING 
USE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS SET 
TO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
  (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING INITIALIZATION OF 
THE PRODUCT DUE TO FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USER 
NAME AND PASSWORD). 
						

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The PTZ (PAN, TILT, ZOOM) type network camera WV-SUD638 is designed to operate using a PC 
on a network for outdoor surveillance (10BASE-T/100BASE-TX).
By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni-
tored on a PC via a network. Note:
	 •	
It is necessary to configure the network settings of the PC and its network environment to moni-
tor images from the camera on the PC. It is also necessary to install a web browser on the PC. 
Preface 
						

							7
Main functions
Equipped as standard with functions for installation in harsh outdoor environments
	 •		 A	housing	 that	operates	 under	a	wind	 velocity	 of	60	 m/s	 {117	 knot}	 and	does	 not	break	 even	
under	a	windstorm	of	80	m/s	{156	knot}.
	 •	 	
A	wiper	 equipped	 as	a	standard	 feature	that	ensures	 clear	visibility	 even	in	rain,	 snow,	 or	mud	
stains.
	 •	 	
A	defroster	 equipped	 as	a	standard	 feature	that	warms	 the	glass	 surface	 and	thus	 makes 	
shooting	in	frigid	environments	of	–50	ºC	{–58	ºF}	possible.
With Panasonic's proprietary hybrid image stabilizer*
1, stable images are achieved even 
in areas with excessive vibrations.
A slashed installation cost with heavy salt damage prevention and a lighter design
Glass fiber resin housing is used for the camera body. The additional cost of salt damage coating is 
eliminated in offshore airports or other heavy salt damage areas, and the lighter design decreases 
the installation cost.
The camera conforms to the IP67*
2, and provides high dust resistance and waterproof 
performance.
Waterproofing treatment is not required for the camera body.
Equipped with a new codec engine
The redesigned codec engine can output up to 60 frames per second in Full- HD\
 quality.
Equipped with Super Dynamic (MEGA Super Dynamic)
(→Operating Instructions (included in the CD-ROM))
MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so t\
hat it produces natural 
images even if objects have various illumination intensities.
Equipped with 30x optical zoom lens and high accuracy preset position function
A single camera provides wide area monitoring.
Up to 45x HD EX zoom with 2 mega pixel modes (image resolution of 1280×720 pixels).
Equipped as an option with extension unit WV-SUD6FRL1 (IR LED unit) (optional)
The infrared lighting system automatically adjusts the illumination angle of the I\
R LED according to 
the	 zoom	 ratio	of	the	 lens,	 which	 allows	 you	to	shoot	 up	to	150	 m	{492ft	 1-1/2	inches}	 away	at	
night.
*1 Hybrid image stabilizer Detects the vibration of camera with built-in gyro sensor. An  instability correction method that 
corrects various instabilities by combining the panning/tilting correction which slowly corrects the 
large instability by rotating the panning/tilting motor according to the vibration, and the electronic 
instability correction.
*2    IP67 rating: The applicable product has “Dust tight (6)” protection against foreign solids and has 
“no impact even when it is immersed in water (7)” (IEC60529/JIS\
 C 0920). 
						

							8
About the user manuals
There are 3 sets of operating instructions for the WV-SUD638 as follows. 
	 •	 Important	Information	(this	document):	 Provides	information	 about	the	cautions	 required	for	
safely using and installing this camera.
	 •	 Installation	Guide:	Explains	how	to	install	this	camera.
	 •	 Operating	 instructions	(included	in	the	 CD-ROM):	 Explains	how	to	perform	 the	settings	 and	how	
to operate this camera. 
Adobe
® Reader® is required to read these operating instructions on the provided CD-ROM.
When the Adobe Reader is not installed on the PC, download the latest Ad\
obe Reader from the 
Adobe web site and install it. 
The external appearance and other parts shown in this manual may differ from the actual product 
within the scope that will not interfere with normal use due to improvement of the product.
English screens are used in these operating instructions and leaflets.
System requirements for a PC
CPU: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended
Memory: 
A minimum of 1 GB or more (for 32-bit OSs), 2 GB or more (for 64-bit OSs).
Network interface:  10BASE-T/100BASE-TX 1 port
Audio interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024 x 768 pixels or more
  Color: 24-bit True color or better
OS: Microsoft
® Windows® 10
 Microsoft® Windows® 8.1
 Microsoft® Windows® 8
 Microsoft® Windows® 7
Web browser:  Windows® Internet Explorer® 11 (32-bit)
 Windows® Internet Explorer® 10 (32-bit)
 Windows® Internet Explorer® 9 (32-bit)
 Windows® Internet Explorer® 8 (32-bit)
Others:  CD-ROM drive
  (It is necessary to read the operating instructions and use the software on 
the provided CD-ROM.)
 Adobe
® Reader®
  (It is necessary to view the PDF file on the provided CD-ROM.) 
						

							9
IMPORTANT:
	 •	 	
For	information	on	the	operation	verification of the supported operating systems and web 
browsers, refer to our website at http://security.panasonic.com/support/.
	 •	 When	 using	a	PC	 that	 does	 not	meet	 the	above	 requirements,	 displaying	of	images	 may	
become slower or the web browser may become inoperable.
	 •	 Audio	 may	not	be	heard	 if	a	 sound	 card	is	not	 installed	 on	a	PC.	 Audio	 may	be	interrupted	
depending on the network environment.
	 •	 Microsoft	Windows	RT,	Microsoft	Windows	7	Starter	and	Microsoft	Edge	are	not	supported.
	 •	 When	 using	Microsoft	 Windows	 8.1,	Microsoft	 Windows	 8,	use	 it	in	 the	 desktop.	 The	software	
cannot be used in the Modern UI design.
Note:
	 •	 For	 further	information	 about	PC	system	 requirements	 and	precautions	 for	when	 using	
Microsoft Windows or Windows Internet Explorer, click “Manual” - “Open” from the supplied 
CD-ROM and refer to “Notes on Windows
® / Internet Explorer® versions”.
Trademarks and registered trademarks
  •	   Microsoft, Windows, Internet Explorer, and ActiveX are either registered trademarks or trade-
marks of Microsoft Corporation in the United States and/or other countries.
	 •	   Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
	 •	 Intel	and	Intel	Core	are	trademarks	of	Intel	Corporation	in	the	U.S.	and	other	countries.
	 •	 Adobe,	 Acrobat	Reader,	and	Reader	 are	either	 registered	 trademarks	 or	trademarks	 of	Adobe	
Systems Incorporated in the United States and/or other countries. 
	 •	 iPad,	 iPhone	and	iPod	 touch	 are	trademarks	 of	Apple	 Inc.,	registered	 in	the	 U.S.	 and	other	
countries.
	 •	 Android	is	a	trademark	of	Google	Inc.
	 •	 Firefox	is	a	registered	trademark	of	Mozilla	Foundation.
	 •	 All	other	trademarks	identified herein are the property of their respective owners.
Open Source Software
	 •	 	 This	 product	 contains open source software licensed under GPL (GNU General Public 
License), LGPL (GNU Lesser General Public License), etc.
	 •	  
Customers can duplicate, distribute and modify the source code of the software under license 
of GPL and/or LGPL.
	 •	   Refer to the “readme.txt” file on the provided CD-ROM for further information about open 
source software licenses and the source code.
	 •	   Please note that Panasonic shall not respond to any inquiries regarding the contents of the 
source code.
Copyright
Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disas-
sembling, reverse compiling and reverse engineering of the software provided with this product are 
all expressly prohibited. In addition, exporting any software provided with this product violating 
export laws is prohibited. 
						

							10
Network security
As you will use this unit connected to a network, your attention is call\
ed to the following security 
risks. 
 
➀ Leakage or theft of information through this unit
 
➁  Use of this unit for illegal operations by persons with malicious intent\
 
➂  Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself 
against the above network security risks. 
	 •	 Use	this	unit	in	a	network	secured	by	a	firewall,	etc.
	 •	 If	 this	unit	 is	connected	 to	a	network	 that	includes	 PCs,	make	 sure	that	the	system	 is	not	
infected by computer viruses or other malicious entities (using a regularly updated anti-virus 
program, anti-spyware program, etc.).
	 •	 Protect	 your	network	 against	unauthorized	 access	by	restricting	 users	to	those	 who	log	in	with	
an authorized user name and password set by using user authentication.
	 •	 Apply	 measures	such	as	user	 authentication	 to	protect	 your	network	 against	leakage	 or	theft	 of	
information, including image data, authentication information (user nam\
es and passwords), 
alarm mail information, FTP server information and DDNS server informati\
on.
	 •	 After	the	unit	is	accessed	by	the	administrator,	make	sure	to	close	the	browser.	
	 •	 Change	 the	administrator	 password	periodically.	 Keep	the	authentication	 information	(your	user	
name and password) in a safe place free from public view.
	 •	 Do	 not	install	 the	camera	 in	locations	 where	the	camera	 or	the	 cables	 can	be	destroyed	 or	
damaged by persons with malicious intent. 
    
Precautions
Refer installation work to the dealer. 
Installation work requires technique and experi-
ence. Failure to observe this may cause fire, 
electric shock, injury, or damage to the product.
 
Be sure to consult the dealer. 
Entrust any work in high places to quali-
fied service personnel.
Installation work requires technique and experi-
ence. Failure to observe this may cause fire, 
electric shock, injury, or damage to the product.
Be sure to consult the dealer.
Stop the operation immediately when 
something is wrong with this product. 
Continuous usage even after smoke or odor 
coming out may cause fire.
Unplug the power cord immediately, and con-
tact qualified service personnel for service. Select an installation area that can sup-
port the total weight. 
Selecting an inappropriate installation surface 
may cause this product to fall down or topple 
over, resulting in injury or accidents.
Installation work shall be started after sufficient 
reinforcement. 
Turn the power off when do wiring of this 
product.
Failure to observe this may cause electric 
shock. In addition, short circuit or wrong wiring 
may cause fire.
Correctly perform all wiring
Short circuits in the wiring or incorrect wiring 
may cause fire or electrical shock.
Completely insert the power plug into the 
power outlet.
Failure to do so may cause electric shock and/