Panasonic Network Camera Wv Sc386 Installation Guide

							AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT 
PORTFOLIO LICENSE FOR THE PERSONAL USE OF A 
CONSUMER OR OTHER USES IN WHICH IT DOES NOT 
RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN 
COMPLIANCE WITH THE AVC STANDARD ("AVC 
VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS 
ENCODED BY A CONSUMER ENGAGED IN A 
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A 
VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. 
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR 
ANY OTHER USE. ADDITIONAL INFORMATION MAY BE 
OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
Consumable parts
The  following  are  consumables:  Replace  them  in  accor-
dance  with  their  lives.  Their  lives  vary  depending  on  use 
environment and conditions.
	 •	 Lens	unit,	panning	motor,	tilting	motor,	flat	cable	for	 tilting, Slip ring:  
Approx. 3.7 million operations (Approx. 20000 hours)
About the self-diagnosis function
When  this  product  malfunctions  due  to  exogenous  noise, 
etc. for 30 seconds or more, the product will automatically 
reset  and  will  return  to  normal  state.  When  the  product  is 
reset, initialization will be carried out as when the power of 
the  product  is  turned  on.  When  the  product  repeatedly 
resets, exogenous noise level around the product may be 
high and that may cause malfunction. Contact your dealer 
for instructions.
Motor operating sound
The  operating  sound  may  be  louder  depending  on  the 
speed of panning/tilting operations. When you feel uneasy, 
the  operating  sound  can  be  diminished  by  reducing  the 
setting value of auto panning speed. 
Lens and pan/tilt head
If  a  lens  and  pan/tilt  head  are  not  performed  for  a  long 
period  of  time,  the  grease  coating  inside  these  parts  may 
become sticky. That may obstruct the parts from moving. 
To prevent this, move the lens or pan/tilt head periodically. 
Or perform position refresh.
Position refresh
During  the  use  for  a  long  period  of  time,  the  preset  posi-
tions  may  become  inaccurate.  When  "Position  refresh"  is 
set  for  the  created  schedule,  the  camera  position  will  be 
corrected periodically. 
Refer  to  the  Operating  Instructions  (included  in  the 
CD-ROM) for how to perform the settings. 
11 
						

							Precautions for installation
This product is designed to be used as a pendant 
mount camera.
When using after installing it tilted or on desktop, it may 
not work correctly or its lifetime may be shorten.
Installing place
Contact your dealer for assistance if you are unsure of an 
appropriate place in your particular environment.
	 •	 Make	 sure	 that	 the	 installation	 area	 is	 strong	 enough	to hold this product, such as a concrete ceiling.
	 •	 When	 the	 installation	 area	 is	 not	 strong	 enough,	 rein- force and strengthen it or use an optional mount 
bracket (WV-Q105 or WV-Q126).
	 •	 When	 the	 product	 is	 installed	 on	 a	 wall,	 use	 the	 wall	 mount bracket (WV-Q118A).
Do not place this product in the following places:
	 •	 Locations	 where	 it	 may	 get	 wet	 from	 rain	 or	 water	 splash
	 •	 Locations	 where	 a	 chemical	 agent	 is	 used	 such	 as	 a	 swimming pool
	 •	 Locations	 subject	 to	 humidity,	 dust,	 steam	 and	 oil	 smoke
	 •	 Locations	in	a	specific	environment	where	a	solvent	or	 a flammable atmosphere exists
	 •	 Locations	 where	 a	 radiation,	 an	 X-ray,	 a	 strong	 radio	 wave or a strong magnetic field is generated
	 •	 Locations	 where	 corrosive	 gas	 is	 produced,	 locations	 where it may be damaged by briny air such as sea-
shores
	 •	 Locations	 where	 the	 temperature	 is	 not	 within	 the	 specified range (☞ page 31)
	 •	 Locations	 subject	 to	 vibrations	 (This	 product	 is	 not	 designed for on-vehicle use.)
	 •	 Locations	 subject	 to	 condensation	 as	 the	 result	 of	 severe changes in temperature (In case of installing 
the camera in such locations, the dome cover may 
become foggy or condensation may be caused on 
the cover.)
Mounting method for this product
Mount the product horizontally so that the dome section 
faces downward.
Procure fixing screws separately.
The screws that secure this product are not supplied. 
Prepare them according to the material and strength of 
the area where the product is to be installed. Screw tightening
	 •	 The	 screws	 and	 bolts	 must	 be	 tightened	 with	 an	
appropriate tightening torque according to the materi-
al and strength of the installation area. 
	 •	 Do	 not	 use	 an	 impact	 driver.	 Use	 of	 an	 impact	 driver	 may damage the screws or cause tightening exces-
sively. 
	 •	 When	a	screw	is	tightened,	make	the	screw	at	a	right	 angle to the surface. After tightening the screws or 
bolts, perform visual check to ensure tightening is 
enough and there is no backlash. 
Be sure to remove this product if it is not in use.
Radio disturbance
When this product is used near TV/radio antenna, strong 
electric field or magnetic field (near a motor, a transformer 
or a power line), images may be distorted and noise 
sound may be produced.
PoE (Power over Ethernet)
Use a PoE hub/device that is compliant with IEEE802.3af 
standard.
Router
When connecting this product to the Internet, use a 
broadband router with the port forwarding function (NAT, 
IP masquerade).
Refer to the Operating Instructions (included in the 
CD-ROM) for further information about the port forwarding 
function.
Time & date setting
It is necessary to set the time & date before putting this 
product into operation. Refer to the Operating Instructions 
on the provided CD-ROM for descriptions of how to per -
form the settings.
Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of 
improper installation or operation inconsistent with this documentation.
12 
						

							Major operating controls

    
Camera mount bracket (accessory)Safety wire
(fixed with the mount bracket)Decorative cover (accessory)
Camera
Dome cover
* Handle the dome cover with extra care 
  since it is easy to be scratched.
SDHC/SD memory card slot cover
Live indicator
SDHC/SD memory card slot
Dome INITIAL SET button
13 
						

							
About the [INITIAL SET] button
After turning off the power of the camera, turn on the power of the camera while holding down this button, and wait fo\
r 
around 5 seconds or more without releasing this button. Wait around 3 minute after releasing the button. The camera will 
start up and the settings including the network settings will be initial\
ized. Before initializing the settings, it is recommended 
to write down the settings in advance. The initialization will be complete when the live indicator stops blinking o\
range and 
lights off. Note that the preset position settings and the CRT key (SSL encryption key) used for the HTTPS protocol will not 
be initialized.IMPORTANT:
	 •	 Do	 not	 turn	 off	 the	 power	 of	 the	 camera	 during	 the	 process	 of	 initialization.	 Otherwise,	 it	 may	 fail	 to	 initialize	 and	 may	
cause malfunction.
Access indicator
 (blinks when accessing)
Link indicator
(lit when linking) 12 V DC power supply terminal
External I/O terminals
Safety wire holder
Audio output connector
Microphone/line input connector
Monitor out connector 
for adjustment
Network connector
14 
						

							Installations/Connections
The following are descriptions of how to install the camera on a ceiling. 
Before starting the installation/connection, prepare the required devices and cables.
Before starting the connection, turn off the power of the devices including the camera and the PC or disconnect\
 from the 
12 V DC power supply.
When installing the camera with using the ceiling mount bracket, the cei\
ling embedding bracket, or the wall mount bracket, 
refer to the instructions included with those optional accessories.
Installing the camera on a ceiling
When installing the camera on a ceiling, there are two methods; wiring through a hole in the ceiling (☞ page 16) and wiring 
through a cable guide (unnecessary to make a hole in the ceiling) (☞ page 20).IMPORTANT:
	 •	 Procure	4	screws	(M4)	to	secure	the	camera	mount	bracket	(accessory)	to	the	ceiling	according	to	the	material	of	the	 installation area. In this case, wood screws and nails should not be used.
   For mounting a camera on a concrete ceiling, use an AY plug bolt (M4) for securing.
   (Recommended tightening torque: F1.6 N·m {1.18 lbf·ft})
	 •	 Required	pull-out	capacity	of	a	single	screw/bolt	is	196	N	{19.99	lbf}	or	more.
	 •	 If	a	ceiling	board	such	as	plaster	board	is	too	weak	to	support	the	total	weight,	the	area	shall	be	sufficiently	reinforced	 or the ceiling mount bracket for the camera WV-Q105 (option), or the ceiling embedding bracket WV-Q126, shall be 
used.
	 •	 Remove	the	cover	film	from	the	dome	cover	after	the	installation	is	complete.
	 •	 When	 using	 12	 V	 DC	 power	 supply,	 strip	 3	 mm	 to	 7	 mm	 {1/8	 inches	 to	 9/32	 inches}	 from	 the	 end	 of	 the	 wire,	 and	 twist the stripped part of the wire sufficiently to avoid short circuit, before installing the camera and connecting the 
cables (☞ page 19).
	 •	 Be	sure	to	install	the	safety	wire	to	prevent	a	fall	of	the	camera	resulting	in	injury	or	accidents	in	case	the	mount	brack- et (accessory) comes off. (Only for models that can be installed with a safety wire)
 

Refer to the operating instructions about mounting method of the optiona\
l ceiling mount bracket for the camera, 
WV-Q105.Caution:
	 •	 FOR	UL	LISTED	MODEL(S),	ONLY	CONNECT	12	V	DC	CLASS	2	POWER	SUPPLY.
Safety wire angle
Anchor bolt 
(Procured locally)
Safety wire
Camera mount bracket 
(accessory) Roof space
WV-Q105 (option)
Ceiling board such as plaster board
Decorative cover (accessory) CameraMounting screws 
(4 pcs : WV-Q105 supplied)
15 
						

							Wire through a hole in the ceiling
    
Step 1
Fix the camera mount bracket (accessory) with four 
optional fixing screws (M4, option).
There should be no obstacles such as wall in a range of 
100 mm {3-15/16  inches} away from the center point of 
the camera mount bracket.
Shooting direction (FRONT)
83.5 mm 
{3-9/32 inches}
46 mm 
{1-13/16 inches}
100 mm {3-15/16 inches} or more 
away from obstacles such as wall
Step 2
Make a hole in the ceiling to pass the cables through.
Make a hole 25 mm {31/32 inches} in diameter. The cen-
ter point of the hole should be located approx. 75 mm 
{2-15/16  inches} away from the center point of the cam-
era mount bracket.
    
Step 3
Insert the SDHC/SD memory card into the SDHC/SD 
memory card slot. Refer to page 23 for how to insert the 
SDHC/SD memory card.
Step 4
Attach the safety wire fixed with the camera mount 
bracket (accessory) to the camera.
After attaching the safety wire to the camera, confirm that 
the ring part at the end of the safety wire is securely 
hooked on the safety wire holder.
Safety wire
Safety wire holder
Step 5
Connect cables to the External I/O terminals, microphone/
line input connector, audio output connector and the 
monitor out connector for adjustment. When connecting 
these cables, hold the main body of the camera. 
Microphone/line input connector Audio output connector
Monitor out 
connector for 
adjustment
External I/O terminals
Main 
body
• External I/O terminals
Connect external devices.
When connecting an external device, remove 9  mm - 
10  mm {11/32 inches - 13/32 inches} of the outer jacket 
of the cable and twist the cable core to prevent the short 
circuit first.
    
Wiring hole 
(ø25 mm {31/32 inches})
75 mm 
{2-15/16 inches}
16 
						

							Specification of cable (wire):  AWG #22 - #28,  Single core, twisted
IMPORTANT:
	 •	 Do	not	connect	2	wires	or	more	directly	to	a	terminal.	 When it is necessary to connect 2 or more wires, use 
a splitter.
	 •	 Input	 and	 output	 of	 the	 external	 I/O	 terminal	 2	 and	 3	 can be switched by configuring the setting. Refer to 
the Operating Instructions (included in the CD-ROM) 
for further information about the EXT I/O terminal 2 
and 3 (ALARM IN2, 3) settings ("Off", "Alarm input", 
"Alarm output" or "AUX output").
	 •	 The	default	of	EXT	I/O	terminals	is	"Off".	When	"Off"	is	 selected, it is possible to connect external devices as 
well as the input setting. 
	 •	 When	using	the	EXT	I/O	terminals	as	the	output	termi- nals, ensure they do not cause signal collision with 
external signals.
 

	 •	
ALARM IN1/ DAY/NIGHT IN, ALARM IN2, ALARM IN3
Input specification: No-voltage make contact input (4 V - 5 V DC, internally pulled up)
OFF: Open or 4 V - 5 V DC
ON: Make contact with GND (required drive current:  1 mA or more)
	 •	 ALARM	OUT,	AUX	OUT Output specification: Open collector output (maxi-mum applied voltage: 20 V DC)
Open: 4 V - 5 V DC by internal pull-up
Close: Output voltage 1 V DC or less (maximum drive  current: 50 mA)
• Microphone/line input connector
Connect a monaural mini plug (ø3.5 mm).
	 •	 Input	impedance:	Approx.	2	kΩ
	 •	 Recommended	 cable	 length:	 1	 m	 {3.28	 feet} or less 
(for microphone input)
   10 m {32.8 feet} or less (for line input)
	 •	 Recommended	 microphone:	 Plug-in	 power	 type	 (option)
	 •	 Supply	voltage:	2.5	V	±0.5	V
	 •	 Recommended	 sensitivity	 of	 microphone:	 –48	 dB	 ±3	 dB (0 dB=1 V/Pa,1 kHz)
	 •	 Recommended	plug:	L	type
    
IMPORTANT:
	• 		Connect/disconnect	the	audio	cables	and	turn	on	the	
power of the camera after turning off the power of the 
audio output devices. Otherwise, loud noise may be 
heard from the speaker.
 
• Audio output connector
Connect a stereo mini plug (ø3.5 mm) (Audio output is 
monaural.). Use an external powered speaker.
	 •	 Recommended	cable	length:	10	m	{32.8	feet} or less
	 •	 Recommended	plug:	L	type	(A	straight	type	plug	must	 be 40 mm {1-9/16 inches} or less.) 
• Monitor out connector for adjustment
Connect a monaural mini plug (ø3.5 mm) (only for check-
ing if images are displayed on the monitor).
	 •	 Recommended	 plug:	 Straight	 type	 (Because	 of	 the	 pin array difference, it is difficult to fit an L type plug 
into this connector.)
IMPORTANT:
	• 		The	monitor	out	connector	for	adjustment	is	provided	
only for checking the adjustment of the angular field 
of view on the video monitor when installing the cam-
era or when servicing.
   It is not provided for recording/monitoring use.
	• 		Black	 bands	 may	 appear	 at	 the	 top	 and	 bottom	 or	
right and left of the screen. (That does not affect the 
adjustment because the angular field of view is not 
changed.)
 
Step 6
Mount the camera onto the camera mount bracket 
(accessory). Fit the lock plate of the camera onto the 
guide part of the camera mount bracket, and rotate the 
camera clockwise after inserting the camera while putting 
the center of the camera onto the center of the camera 
mount bracket.
   
Approx. 9 mm - 10 mm 
{11/32 inches - 13/32 inches}
Strip range
4  3  2  1
EXT I/O terminal 3
(ALARM IN3/AUX OUT (Auxiliary output))
EXT I/O terminal 2(ALARM IN2/ALARM OUT)
GND EXT I/O terminal 1 
(ALARM IN1/ DAY/NIGHT IN)
17 
						

							Center of the 
camera mount bracket
Guide part Lock plate
Camera mount bracket (accessory)
Rotate
Main body 
of the 
camera
20 °
IMPORTANT:
	 •	 When	 mounting	 the	 camera	 onto	 the	 camera	 mount	 bracket, hold the main body of the camera. Mounting 
the camera while holding the dome cover may result 
in malfunction.
 
Step 7
Fix the camera on the camera mount bracket (accessory) 
using the camera fixing screw (M3, accessory).
Recommended tightening torque: 0.68 N·m {0.50 lbf·ft}
    
Step 8
Connect the cables to the network connector and the 
power inlet.
IMPORTANT:
	 •	 Do	 not	 touch	 the	 camera	 in	 the	 process	 of	 initializa- tion. Otherwise, it may fail to initialize and may cause 
malfunction.
 
Network connector
12 V DC power supply terminal
• Network connector
Connect a LAN cable (category 5 or better, STP*) to the 
network connector.
* E model only
IMPORTANT:
	 •	 Use	all	4	pairs	(8	pins)	of	the	LAN	cable.
	 •	 The	maximum	cable	length	is	100	m	{328	feet}.
	 •	 Make	 sure	 that	 the	 PoE	 device	 in	 use	 is	 compliant	 with IEEE802.3af standard.
	 •	 When	 connecting	 both	 the	 12	 V	 DC	 power	 supply	 and the PoE device for power supply, 12 V DC will be 
used for power supply.
	 •	 When	the	LAN	cable	is	disconnected	once,	reconnect	 the cable after around 2 seconds. When the cable is 
quickly reconnected, the power may not be supplied 
from the PoE device.
 
    
Fixing screw 
(M3, accessory)
18 
						

							• 12 V DC power supply terminal
 q  Loosen the screw of the power cable plug (accesso-
ry).
  w  Connect the output cable to the power cable plug. 
   Strip 3 mm to 7 mm {1/8  inches to 9/32 inches} from 
the end of the wire, and twist the stripped part of the 
wire sufficiently to avoid short circuit. 
Specification of cable (wire):  16 AWG - 24 AWG, Single core, twisted
  *  Check whether the stripped part of the wire is not 
exposed and is securely connected.
  e  Tighten the screw of the power cable plug.
  r  Connect the power cable plug to the 12 V DC power 
supply terminal on the rear of the camera. 
  *  FOR UL LISTED MODEL(S), ONLY CONNECT 12 V 
DC CLASS 2 POWER SUPPLY. 
IMPORTANT:
	 •	 The	12	V	DC	power	supply	shall	be	insulated	from	the	 commercial AC power.
	 •	 Be	 sure	 to	 use	 the	 power	 cable	 plug	 provided	 with	 this product.
	 •	 Be	 sure	 to	 fully	 insert	 the	 power	 cable	 plug	 into	 the	 12 V DC power supply terminal. Otherwise, it may 
damage the camera or cause malfunction.
	 •	 Be	 sure	 to	 use	 an	 AC	 adaptor	 compliant	 with	 the	 Specifications regarding power source and power 
consumption (☞ page 31).
 
    
Power cable plug 
(accessory)
+
+
–
Approx. 3 mm - 7 mm 
{1/8 inches - 9/32 inches}
Strip range
Step 9
After completing the cable connections, attach the deco-
rative cover (accessory).
  q  Separate the provided decorative cover into 2 pieces.
	 •	 Release	the	stoppers	by	pressing	the	decorative	 cover in the direction of the arrows on the side 
decorative cover.  
Release both stoppers.
Hold securely and 
disengage them.
Hold securely and 
disengage them.
Rear view
Release the 
stoppers
IMPORTANT:
	 •	
When pressing to the reverse direction, it may damage 
the decorative cover.
  w  Attach the decorative cover to the camera.
	 •	 Position	the	pieces	of	the	decorative	cover	that	have	 been split in step 9 to tuck down the camera body, 
and then attach them together. 
Attach the decorative cover by aligning the direction 
of the Panasonic logo and the cut out parts. 
Push up the decorative cover as shown in the 
illustration.
    
Hold one of 2 pieces securely 
and engage them.
Push PushRear view
Attach the 
stoppers
Align the direction of the Panasonic logo and the cut out part.
* If the directions are not aligned, the decorative cover make come off.
19 
						

							 e  Fix the decorative cover.
	 •	 Press	the	decorative	cover	to	the	ceiling	with	force.Wire without making a hole in the 
ceiling
    
Step 1
Install the camera by following step 1 and steps 3 - 8 of the 
"
Wire through a hole in the ceiling" section (☞ pages 16 - 19). 
It is unnecessary to make a hole in the ceiling as described in 
step 
2 of the "Wire through a hole in the ceiling" section.
Step 2
Remove the cutout part on the decorative cover (accessory).
Attach the decorative cover by following step 9 of the 
"Wire through a hole in the ceiling" section (☞ page 19 - 
20).
Wire through the wiring hole of the decorative cover.
	 •	 Wire	through	the	opened	area	of	the	cutout	part	of	 the decorative cover.
IMPORTANT:
	 •	 Make	sure	that	no	cable	is	pinched	by	the	decorative	 cover.
[When pulling out from the side]
20