Panasonic Network Camera Wv Np1004 Network Operating Instructions

							61
Adjust white balance finely
After adjusting white balance using the auto tracking white balance (AT\
W) function or the auto white balance control
(AWC) function (
☞page 53), manually adjust white balance finely.
Step 1
Press the [SET] button after selecting any of ATW1,
ATW2 and AWC for WHITE BAL on the CAMERA
SETUP page.
→The fine adjustment window will be displayed.
Step 2
Move the cursor onto R or B and adjust the level
using the [Left] and [Right] buttons. R indicates red
and B indicates blue. When the I cursor is moved to
the + direction, red/blue gain will be incremented
respectively. When the I cursor is moved to the –
direction, red/blue gain will be decremented respective-
ly.
Note:
To reset to the default settings, press the [Left] and
[Right] buttons simultaneously for 2 seconds or
more.
        **ATW1**        
   
R             ...
|...128
              -     +
B              ...
|...128
              -     +
 
 RET TOP END 
						

							62
Configure the B/W mode settings
Configure the settings relating to the B/W mode such as brightness at ch\
ange between color and B/W, waiting time
to change to the B/W mode, etc. It is possible to avoid frequent switche\
s between color and B/W by adjusting the
parameter of LEVEL and DURATION TIME.
Step 1
Press the [SET] button after moving the cursor onto
BW MODE on the CAMERA SETUP page.
→The BW MODE page will be displayed.
Step 2
Move the cursor onto BW and select a parameter from
the following.
AUTO1:Images will be automatically switched between
color and B/W according to brightness (illumination).
When illuminance is low, images will be displayed in
B/W. When illuminance is high, images will be dis-
played in color.
AUTO2:Click this button when using the camera in the
nighttime with near-infra red rays as light source.
EXT:Images will be displayed in B/W by making
DAY/NIGHT IN terminal short-circuit.
ON:Images will be displayed in B/W.
OFF:Images will be displayed in color. 
Default:OFF
Note:
When shooting a constantly moving subject or when
the screen is filled by similar colors, it may be diffi-
cult for the camera to judge where the light source
is, since light source is simplistatically detected
according to information from the CCD image sen-
sor. 
When AUTO2 is selected, wavelength of light
source should be 80 nm or more.
Step 3
Move the cursor onto LEVEL and select a parameter
from the following.
LOW:When illuminance around the camera is approx.
1 lx or less, images will be automatically displayed in
B/W.
HIGH:When illuminance around the camera is approx.
5 lx or less, images will be automatically displayed in
B/W.
Default:HIGH
Step 4
Move the cursor onto DURATION TIME and select a
parameter (wait time to switch between the color mode
and the B/W mode) from the following.
10 s - 30 s – 60 s – 300 s
(S) (L)
Default:30 sec
Step 5
Move the cursor onto BURST (BW) and select ON or
OFF to determine whether or not to output burst sig-
nals when displaying images in B/W.
ON:Output burst signals
OFF:Does not output burst signals
Default:ON
Notes:
• Switching action between color and B/W (black and
white) cannot be performed unlimitedly due to the
durability of the parts used for this function (approx.
5 000 actions at maximum). 
• It is also possible to make the camera to adjust the
flange-back length automatically to correct out-of-
focus which may be caused when switching
between the color image display and the BW image
display. 
(
☞page 55)
• When displaying color images in B/W, images may
not be displayed correctly without burst signals
depending on a monitor or a VCR. In this case,
select ON.
      **BW MODE**        
   
BW             AUTO1    
 LEVEL         HIGH
 DURATION TIME  .
|..
               S  L
BURST(BW)      OFF
 
 RET TOP END 
						

							63
Set the privacy zone
When there is a zone that is not to be displayed, set the zone as a priv\
acy zone to not to display.
Up to 8 privacy zones can be set.
Step 1
Move the cursor onto PRIVACY ZONE on the CAM-
ERA SETUP page and press the [SET] button after
selecting ON (1) or ON (2).
→The zone number selection page will be displayed.
Step 2
Confirm that the cursor is on 1 of 1/8 displayed on
the top of the page, and then press the [Left] button or
[Right] button to select the desired zone number.
When an asterisk (*) is displayed next to the zone num-
ber, the selected zone number is already in use.
Step 3
After completing the zone number selection, press the
[SET] button.
→The zone setting page will be displayed.
Notes:
•When selected the zone number already in use in
step 3, images inside of the respective zone that is
set on the zone setting window will be displayed. By
performing steps 4 and 5, the set zone will be can-
celed and a new zone will be set.
• To cancel the zone settings, press the [SET] button
after moving the cursor onto DEL. 
The zone settings will be canceled.
Step 4
Move the cursor onto POSITION and press the [SET]
button.
Step 5
Press the [SET] button after designating the desired
position using the [Left], [Right], [Up] and [Down] but-
tons.
→The zone position will be set.
Step 6
Move the cursor onto SCALE and press the [SET] but-
ton.
Step 7
Adjust the size of the zone by pressing the [Left],
[Right], [Up] and [Down] buttons. Vertical size can be
adjusted using the [Up] and [Down] buttons and hori-
zontal size can be adjusted using the [Left] and [Right]
buttons. Click the [SET] button after completing the set-
tings.
Step 8
Move the cursor onto SET and press the [SET] button.
→The privacy zone settings will be complete and the
zone number selection page will be displayed.
  **ZONE NUMBER 1/8**        
   
    
 
 RET TOP END
  **ZONE NUMBER 1/8** 
   
POSITION      PUSH SW
SCALE         PUSH SW
 SET DEL
 RET TOP END 
						

							64
Step 1
Select ON for EL-ZOOM on the CAMERA SETUP
page.
→The EL-ZOOM page will be displayed.
Step 2
Move the cursor onto ZOOM and press the [SET] but-
ton.
→Images to which zooming can be applied will be dis-
played.
Step 3
Adjust zooming level pressing the [Up] and [Down] but-
tons. After completing the adjustment, press the [SET]
button.
→The EL-ZOOM page will be displayed.
Step 4
Move the cursor onto PAN/TILT and press the [SET]
button.
→Images to which panning/tilting can be applied will
be displayed.
Important:
PAN/TILT is available only when images are
zoomed in.
Step 5
Adjust panning/tilting level pressing the [Left], [Right],
[Up] and [Down] buttons. After completing the adjust-
ment, press the [SET] button.
→The EL-ZOOM page will be displayed.
Note:
When ON is selected for EL-ZOOM, PAN/TILT
and ZOOM are operable using a system controller.
Adjust the electronic zoom
The electronic zoom is operable using a remote controller.
      **EL-ZOOM** 
   
PAN/TILT      PUSH SW
ZOOM          PUSH SW
 
 RET TOP END
      **EL-ZOOM** 
   
PAN/TILT      PUSH SW
ZOOM          PUSH SW
   U ZOOM D
 
 RET TOP END
      **EL-ZOOM** 
   
PAN/TILT      PUSH SW
ZOOM          PUSH SW
   U TILT D/L PAN R
 
 RET TOP END 
						

							65
Correct image defects (blemishes) such as scratches
Image defects (blemishes) such as scratches can be corrected in the fo\
llowing method.
Step 1
Press the [SET] button after moving the cursor onto
PIX OFF on the SPECIAL SETUP page.
→The PIX OFF page will be displayed.
Step 2
Press the [SET] button after selecting a number (1 – 16)
to be registered as a blemish compensation point.
→The blemish compensation point setting window will
be displayed.
Step 3
Press the [SET] button after moving the cross cursor (+)
onto a center point of the desired blemish point using
the [Left], [Right], [Up] and [Down] buttons.
→The designated blemish will be compensated and
the blemish compensation point will be registered.
The PIX OFF page will be displayed. An asterisk
(*) will be displayed next to the respective number
when registered. Coordination number of the regis-
tered point will be displayed.
Note:
To delete the registered blemish compensation
point, move the cursor onto the respective blemish
compensation number on the PIX OFF page and
press the [SET] button. When the blemish compen-
sation point setting window is displayed, press the
[Left] and [Right] buttons for 2 seconds simultane-
ously. The PIX OFF page will be displayed. When
the blemish compensation point is deleted, an aster-
isk (*) next to the number will disappear.
      **PIX OFF**
  1     2     3     4   
  5     6     7     8
  9    10    11    12
 13    14    15    16
 0000 0000
 RET TOP END 
						

							66
About the Displayed System Log
Error indications relating to SMTP
Category
POP3 server error
SMTP server error
Internal errorAuthentication error
Cannot connect to POP3 server
Authentication error
Other error Connection error to DNS server
Cannot connect to SMTP server.
Entered user name or password may be
incorrect. Check if the mail settings are con-
figured correctly.
•The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The POP3 server may be down. Ask the
network administrator.
Entered user name or password may be
incorrect. Check if the mail settings are con-
figured correctly.
An error occurred in the mail function. Check
if the mail settings are configured correctly. •
The designated IP address of the DNS
may be incorrect. Check if the DNS set-
tings are configured correctly. 
• The DNS server may be down. Ask the
network administrator.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The SMTP server may be down. Ask the
network administrator.
Cause Description
Category
FTP server error
Connection error
Internal error Connection error to DNS server
Cannot connect to FTP server.
File transfer error
Other error Passive mode error
Log out failed
Directory change failed
User name and password isnt correct.
The FTP server or DNS server may be down.
•The FTP server settings may be incor-
rect.
• The settings relating to the indicated item
may be incorrect.
The FTP server settings may be incorrect.
Cause Description
Error indications relating to FTP 
						

							67
Category
Connection error
Connection error
Time adjustment 
synchronizing with NTP
succeeded. Internal error Internal errorCannot connect to DDNS server.
Cannot connect to NTP server.
Succeeded in the update. (NTP) Other error User name and password isnt correct.
IP address updated failed.
Other error •
The designated IP address of the DDNS
may be incorrect. Check if the DDNS set-
tings are configured correctly. 
• The DDNS server may be down. Ask the
network administrator.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The NTP server may be down. Ask the
network administrator.
Time correction succeeded. •
The designated IP address of the NTP
server may be incorrect. Check if the NTP
server settings are configured correctly. 
• The NTP server may be down. Ask the
network administrator.
Entered user name or password may be
incorrect. Check if the DDNS settings are
configured correctly. 
IP address update error occurred in the
DDNS server. Ask the network administrator.
An error occurred in the DDNS function.
Check if the DDNS settings are configured
correctly. 
Cause Description
Category Cause Description
Error indications relating to DDNS
Error indications relating to NTP 
						

							68
Troubleshooting
Before asking for repairs, check the symptoms with the following table
Contact your dealer if a problem cannot be solved even after checking an\
d trying the solution or if the problem is not
described below.
•Is the LAN cable (category 5) is firmly connected to
the network connector on the rear of the camera?
•Is the link LED right by the network connector lit? 
When it is not lit, connection to a LAN may not be
established or a network may be not working correct-
ly. Check if the cables have any contact failure or if
the wiring is correct or not. 
•Are the set IP addresses valid?
•Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt, > ping IP
address set for the camera
When the WV-NP1004 replies, the camera is func-
tioning normally.
If not, turn off the power of the WV-NP1004 once, and
proceed as follows
(1) Change the IP address by using the Panasonic IP setting software. 
(2) Initialize the camera by pressing the [INITIAL SET] button on the camera. The IP address will return
to the default setting 192.168.0.10.
•Is the same IP address provided to other devices?
Are there contradictions between the address and the
network subnet to be accessed?

Are the IP addresses of the camera and the PC set in
a common subnet? Or is Use Proxy Server for the
settings of the browser checked?
When accessing the camera in the same subnet, it is
recommended to enter the address of the camera in
the Don’t Use Proxy For These Addresses box.

Is the IP address of the default gateway set for the
camera correct?
Reference 
pages
Cause/solution
Operating
instructions
Operating
instructions
41
51
–Symptom
Cannot access from the
browser. 
						

							69
•Is the power of the camera on?
Check if the power of the camera is turned on.
•Is the viewer software installed on a PC?
Install the viewer software on a PC.
•Aren’t there dusts or dirt on the lens?
Check if there are dust or dirt on the lens.
•Depending on the version of your browser, there
might be difficulties refreshing the picture and operat-
ing the camera.
It is recommended to use Internet Explorer 6.0 SP2.
•Is the SD memory card inserted correctly?
•Is the SD memory card formatted?
•Isn’t the write protect switch set to LOCK?
When the write protect switch is set to LOCK, avail-
able size/total size indication of the SD memory card
will be **********KB/**********KB.
•Depending on the traffic of the network or the concen-
tration of access to the camera, there might be diffi-
culties displaying the camera picture. Click the reload
button of the browser to request the camera picture to
be refreshed.
•Is the focus adjusted correctly?
Check if the focus is adjusted correctly.
•Is the lens cap detached?
Check if the lens cap is detached.
Reference 
pages
Cause/solution
Operating
instructions
Operating
instructions
–
Operating
instructions
Operating
instructions
22
– –
Operating
instructions –Symptom
Cannot access from the
browser.
No image is displayed.
Images are displayed blurry.
The image is not being
refreshed.
Images cannot be saved on
the SD memory card. 
						

							70
•Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the
end of product life. It is recommended to replace the
SD memory card. 
•Is the camera used under fluorescent lamps operating
at 50 Hz?
By setting the shutter speed to 1/50 or 1/100, flick-
er caused by fluorescent lamps can be diminished.
•Isn’t the Scan mode set to Full scan?
When the selected scan mode is Full scan, the
frame rate of the analog output will be 1/4.
Reference 
pages
Cause/solution
–
52
23Symptom
Images cannot be saved on
the SD memory card.
Flicker occurs. (The screen
flickers.)
Images from analog output
are not smoothly displayed.