Panasonic Lumix DMC FH27 User Manual

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[Please turn camera off and then on again]/[System Error]
•
This message appears when the camera is not operating properly.> Turn the camera off and on. If the message persists, contact the dealer or your nearest 
Service Center.
[Memory card parameter error]/[This memory card cannot be used]
>Use a card compatible with this unit.  (P16)–SD Memory Card (8 MB to 2 GB)–SDHC Memory Card (4 GB to 32 GB)–SDXC Memory Card (48 GB, 64 GB)
[Insert SD card again]/[Try another card]
•
An error has occurred accessing the card.
> Insert the card again.
> Insert a different card.
[Read Error/Write Error 
Please check the card]
•
It has failed to read or write data.
> Remove the card after turning the power [OFF]. Insert the card again, turn the power on, 
and try to read or write the data again.
•The card may be broken.
> Insert a different card.
[Motion recording was cancelled due to the limitation of the writing speed of the 
card]
•
Use a card with SD Speed Class with “Class 6”  or higher when recording motion pictures.•In the event that it stops even after using a “Class 6” card or higher, the data writing speed has 
deteriorated so it is recommended to make a backup and then format  (P39).
•Depending on the type of the card, motion picture recording may stop in the middle.
[A folder cannot be created]
•
A folder cannot be created because there are no remaining folder numbers that can be used.
> Format the card after saving necessary data on a PC etc.  (P39)
[Picture is displayed for 16:9 TV]/[Picture is displayed for 4:3 TV]
•
Select [TV Aspect] in the [Setup] menu if you want to change the TV aspect. (P38)•This message also appears when the USB connection cable is connected to the camera only.
In this case, connect the other end of the USB connection cable to a PC or a printer.  (P101, 
105)
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Troubleshooting
First, try out the following procedures (P122–129).
•
The battery is exhausted. Charge the battery.•If you leave the camera on,  the battery will be exhausted.
> Turn the camera off frequently by using the [Sleep Mode] etc.  (P37)
•Is the mode set to [Rec] Mode? (P20)•Is there any memory remaining on the built-in memory or the card?
> Delete the pictures which are not necessary to increase the available memory.  (P32)
•The picture can become whitish if there is dirt e.g. fingerprints on the lens.
> If the lens is dirty, turn on the camera, eject the lens barrel and gently wipe the lens surface 
with a soft dry cloth.
> Check that the exposure is correctly compensated.  (P78)
> Set [Burst]  (P80) of the [Rec] Mode menu to [OFF].
•Has [Hi-Speed Burst]  (P58) or [Flash Burst]  (P59) in Scene Mode been set?
•The focus range varies depending on the Recording Mode.
> Set to the proper mode for the distance to the subject.
•The subject is beyond the focus range of the camera.  (P25)•There is camera shake (jitter) or the subject is moving slightly.  (P24)
If the problem is not resolved, it may be improved by selecting [Reset] (P38) on the 
[Setup] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
Recording
The picture cannot be recorded.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
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>The shutter speed becomes slower when pictures are taken in dark places so hold the 
camera firmly with both hands to take the pictures.  (P22)
> When taking pictures at a slow shutter speed, use the Self-timer.  (P69)
•Is the ISO sensitivity high or the shutter speed slow?
(ISO sensitivity is set to [ ] when the camera is shipped. Therefore, when taking pictures 
indoors etc. noise will appear.)
> Decrease the ISO sensitivity.  (P72)
> Set [Color Mode] to [NATURAL].  (P81)
> Take pictures in bright places.
•Has [High Sens.] or [Hi-Speed Burst] in the Scene Mode been set? If so, the resolution of the 
recorded picture decreases slightly because of high sensitivity processing, but this is not a 
malfunction.
•If recording under fluorescent light, the brightness or the hue may change slightly when the 
shutter speed becomes fast. This occurs due to the characteristics of fluorescent light. It is not 
a malfunction.
•Use a card with SD Speed Class with “Class 6” or higher when recording motion pictures.•Depending on the type of the card, recording may stop in the middle.
> In the event that it stops even after using a “Class 6” card or higher or if you use a card that 
has been formatted on a PC or other equipment, the data writing speed has deteriorated so 
it is recommended to make a backup and then format  (P39).
•If the subject has different colors as the periphery, set the AF area to those colors specific to 
the subject by aligning that area with the AF area.  (P76)
The recorded picture is blurred. The Optical Image Stabilizer is not effective.
The recorded picture looks rough. Noise appears on the picture.
The brightness or the hue of the recorded picture is different from the actual 
scene.
When recording pictures or half-pressing the shutter button, reddish stripes may 
appear on the LCD monitor. Alternatively, part or all of the LCD monitor may turn 
a reddish color.
•
This is a characteristic of CCDs, and it appears when the subject has a 
bright part. Some unevenness may occur in the surrounding areas, but 
this is not a malfunction.
It is recorded in motion pictures but is not recorded on still pictures.
•It is recommended that when you take pictures you take care not to 
expose the screen to sunlight or any other source of strong light.
Motion picture recording stops in the middle.
The subject cannot be locked. (AF track fails)
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•This phenomenon appears when you press the shutter button halfway to set the aperture value 
and does not affect the recorded pictures.
•This phenomenon also appears when the brightness changes when the camera is zoomed or 
when the camera is moved. This is because of operation of the automatic aperture of the 
camera, and it is not a malfunction.
•The LCD monitor may flicker for a few seconds after turning the camera on indoors under 
fluorescent light. This is not a malfunction.
•Is [LCD Mode] active? (P37)
•This is not a malfunction.
These pixels do not affect the recorded pictures.
•In dark places, noise may appear to maintain the brightness of the LCD monitor. This does not 
affect the pictures you are recording.
•Is the flash setting set to [ Œ]?
> Change the flash setting.  (P66)
•Flash Mode is not available when [Burst]  (P80) in [Rec] Mode menu has been set.
•The flash is activated twice when Red-Eye Reduction  (P66) has been set.•Has [Flash Burst]  (P59) in Scene Mode been set?
LCD monitor
The LCD monitor becomes darker or brighter for a moment.
The LCD monitor flickers indoors.
The LCD monitor is too bright or dark.
Black, red, blue and green dots appear on the LCD monitor.
Noise appears on the LCD monitor.
Flash
The flash is not activated.
Flash is activated several times.
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•[Rotate Disp.] (P39) is set to [ ] or [ ].
•Is the mode set to [Playback] Mode?  (P28)•Is there a picture on the built-in memory or the card?
> The pictures on the built-in memory appear when a card is not inserted. The picture data on 
the card appears when a card is inserted.
•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by 
this unit.
> It is recommended to use the “PHOTOfunSTUDIO” software in the CD-ROM (supplied) to 
write pictures from PC to card.
•Has [Filtering Play] been set for playback?
> Change to [Normal Play].  (P28)
•Is this a non-standard picture, a picture whic h has been edited using a PC or a picture which 
was taken by another maker of digital cameras?
•Did you remove the battery immediately after pict ure-taking or did you take the picture using a 
battery with a low remaining charge?
> Format the data to delete the pictures mentioned above.  (P39)
(Other pictures will be deleted as well and it will not be possible to restore them. 
Therefore, check well before formatting.)
•
Is the clock in the camera set properly?  (P18)•When pictures edited using a PC or pictures taken by other equipment are searched, they may 
display dates different from the actual dates on which the pictures were taken.
Playback
The picture being played back is rotated and displayed in an unexpected 
direction.
The picture is not played back.
The recorded pictures are not displayed.
The folder number and the file number are displayed as [—] and the screen turns 
black.
With a Calendar Search, pictures display dates different from the actual dates on 
which the pictures were taken.
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•When Digital Red-Eye Correction ([ ], [ ], [ ]) is in operation, if you take a picture of a 
subject with red color surrounded by a skin tone color, that red part may be corrected to black 
by the Digital Red-Eye Correction function.
> It is recommend to take picture with Flash Mode set to [ ‡], [‰] or [ Œ], or 
[Red-Eye Removal] on the [Rec] Mode menu set to [OFF].  (P82)
•Is it a picture that has been recorded with other equipment? In such cases, these pictures may 
be displayed with a deteriorated picture quality.
•This unit automatically adjusts the aperture during motion picture recording. At such times, the 
sound may break up. This is not a malfunction.
•Motion pictures recorded with this unit may not be able to play back on another brand of 
camera.
•Sound from motion pictures recorded by this camera cannot be played back by older models of 
Panasonic digital cameras (LUMIX) launched before July 2008.
White round spots like soap bubbles appear on the recorded picture.
•
If you take a picture with the flash in a dark place or indoors, white 
round spots may appear on the picture caused by the flash reflecting 
off of particles of dust in the air. This is not a malfunction.
A characteristic of this is that the number of round spots and their 
position differ in every picture.
Red part of the recorded image has changed color to black.
[Thumbnail is displayed] appears on the screen.
The sound of the recorded motion pictures sometimes breaks up.
Motion pictures recorded with this model cannot be played back on other 
equipment.
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•Is the camera connected to the TV correctly?> Set the TV input to External Input Mode.
•Depending on the TV model, the pictures may be  elongated horizontally or vertically or they 
may be displayed with their edges cut off.
•Are you trying to play back the motion pictures by directly inserting the card in the card slot of 
the TV? > Connect the camera to the TV with the AV cable (supplied) and then play back the pictures 
on the camera.  (P110)
> Check [TV Aspect] setting.  (P38)
•Is the camera connected to the PC correctly?•Is the camera recognized by the PC correctly?
> Select [PC] when connecting.  (P101)
> Disconnect the USB connection cable. Connect it again while the card is inserted in the 
camera.
> Check if your PC is compat ible with SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
> A message prompting to format the card may be displayed when connecting, but do not 
format.
> If the [Access] displayed on the LCD monitor does not disappear, disconnect the USB 
connection cable after turning off the power.
> Confirm that the login information (login ID/user name/mail address/password) is correct.
> Confirm that the PC is connected to the Internet.
> Confirm that resident software such as virus protection software or firewall is not blocking 
access to YouTube or Facebook.
> Confirm with YouTube or Facebook as well.
TV, PC and printer
The picture does not appear on the television.
The display areas on the TV screen and the camera’s LCD monitor are different.
The motion pictures cannot be played back on a TV.
The picture is not displayed fully on the TV.
The picture cannot be transferred when the camera is connected to a PC.
The card is not recognized by the PC. (The built-in memory is recognized.)
The card is not recognized by the PC. (SDXC memory card is used)
There is a problem trying to upload to YouTube or Facebook.
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•Pictures cannot be printed using a printer which does not support PictBridge.> Select [PictBridge(PTP)] when connecting.  (P105)
> When using a printer with a Cropping or borderless printing function, cancel this function 
before printing. (For details, refer to the operating instructions for the printer.)
> When you order photo studios to print pictures, ask the photo studio if the 16:9 pictures can 
be printed.
> Touch the [Setup] menu icon [ ] and then select [ ~] to set the desired language.  (P40)
•In dark places, the AF Assist Lamp  (P82) lights red to make it easier to focus on a subject.
•Is [AF Assist Lamp] on the [Rec] Mode menu set to [ON]?  (P82)•The AF Assist Lamp does not turn on in bright places.
•The surface of the camera may become warm during use. This does not affect the performance 
or quality of the camera.
•When the brightness changes due to zoom or camera movement etc., the lens may click and 
the picture on the screen may drastically change. However, the picture is not affected. The 
sound is caused by the automatic adjustment of the aperture. This is not a malfunction.
•If you do not use the camera for a long time, the clock may be reset.
> [Please set the clock] message will be displayed; please re-set the clock.  (P18)
•It is possible that the subject may be warped slightly, or the borders get colored, depending on 
the zoom magnification, due to the characteristics of the lens, but this is not a malfunction.
The picture cannot be printed when the camera is connected to a printer.
The ends of the pictures are cut at printing.
Others
An unreadable language was selected by mistake.
A red lamp sometimes turns on when the shutter button is pressed halfway.
The AF Assist Lamp does not turn on.
The camera becomes warm.
The lens clicks.
The clock is reset.
When pictures are taken using the zoom, they are slightly distorted and the 
areas around the subject contain colors which are not actually present.
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•When using the Extended Optical Zoom or the Intelligent Zoom, the zooming action will stop 
temporarily. This is not a malfunction.
•Is the camera set to Macro Zoom Mode? (P77)
Maximum zoom during Macro Zoom Mode is 3 k digital zoom.
•When you perform an operation after taking a certain action, the pictures may be recorded in 
folders with different numbers from th e ones used prior to the operation.
•If the battery was inserted or removed without first turning the camera’s power off, the folder 
and file numbers for the pictures taken will not be stored in the memory. When the power is 
then turned back on and pictures are taken, they may be stored under file numbers which 
should have been assigned to previous pictures.
> Perform calibration  (P40).
•This is the [Auto Demo] which introduces the features of the camera. You can go back to the 
original screen by touching [Exit].
Zooming stops instantaneously.
Zoom does not go up to maximum magnification.
The file numbers are not recorded consecutively.
The file numbers are recorded in ascending order.
A different thing gets selected from what you touched.
When the camera is left alone, the Slide Show is suddenly displayed.
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							• SDXC Logo is a trademark of SD-3C, LLC.
• QuickTime and the QuickTime logo are trademarks or registered trademarks of Apple Inc., used under license therefrom.
• YouTube is a trademark of Google Inc.
• This product uses “DynaFont” from DynaComware Corporation. DynaFont is  a registered trademark of DynaComware Taiwan Inc.
• Other names, company names, and product names printed in these  instructions are trademarks or registered trademarks of the companies concerned.
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