Panasonic Kx Th1211 Operating Instructions Manual
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Intercom/Locator
41For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made between
handsets.
Note:
LIf you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call, press
{OFF}, then press {C}.
LWhen paging a unit for an intercom
call, the paged unit beeps for 1
minute.
Making an intercom call
1
{INTERCOM}
2{V}/{^}: Select the desired unit. i
{Select}
LTo stop paging, press {OFF}.
3When you finish talking, press
{OFF}.
Answering an intercom call
1
Press {C} to answer the page.
2When you finish talking, press
{OFF}.
Note:
LThe ringer volume for intercom calls
follows the volume level of the
landline. When the ringer volume for
the landline is set to off (page 30), the
handset rings at a low level.
Transferring calls
Outside calls can be transferred
between 2 handsets.
1During an outside call, press
{INTERCOM} to put the call on hold.
2{V}/{^}: Select the desired unit. i
{Transfer}
3Wait for the paged party to answer.
LIf the paged party does not
answer, press {C} to return to
the outside call.
4{OFF}
LThe outside call is being routed to
the handset.
Answering transferred calls
Press {C} to answer the page.
LAfter the paging party disconnects,
you can talk to the outside caller.
TH12XX.book Page 41 Wednesday, January 30, 2008 3:05 PM
Intercom/Locator
42For assistance, please visit http://www.panasonic.com/help
Conference calls on
the landline
2 handsets can have a conference call
with an outside party on the landline.
1During an outside call, press
{INTERCOM} to put the call on hold.
2{V}/{^}: Select the desired unit. i
{Transfer}
3Wait for the paged party to answer.
LIf the paged party does not
answer, press {C} to return to
the outside call.
4{Conf}
LTo leave the conference, press
{OFF}. The other parties can
continue the conversation.
LTo put the outside call on hold,
press {HOLD}. To resume the
conference, press {Conf}.
Note:
LConference calls on a cellular line are
not available.
Handset locator
You can locate a misplaced handset by
paging it.
1Base unit:
{HANDSET LOCATOR}
LAll registered handsets beep for 1
minute.
2To stop paging:
Base unit:
Press {HANDSET LOCATOR}.
Handset:
Press {OFF}.
TH12XX.book Page 42 Wednesday, January 30, 2008 3:05 PM
Useful Information 43For assistance, please visit http://www.panasonic.com/help Belt clip You can hang the handset on your belt or pocket using the supplied belt clip. To attach the belt clip To remove the belt clip Wall mounting Base unit 1 Remove the base unit stand by pushing (A) and sliding down (B). 2Tuck the telephone line cord and connect the cord. Mount the unit by inserting the mounting pins into the round openings on the unit (for pin 2, use the round cut out at the bottom of the unit if you are using the 4 inch phone plate), then slide the unit down to secure it. Connect the AC adaptor to power outlet (page 12). LThere are 2 common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed. B A (120 V AC, 60 Hz) 83 mm (31/4 inches)or 102 mm (4 inches) 1 2 83 mm (31/4 inches)102 mm (4 inches) 2 1 TH12XX.book Page 43 Wednesday, January 30, 2008 3:05 PM
Useful Information
44For assistance, please visit http://www.panasonic.com/help
3Put the telephone line cord into the
gap between the wall and the base
unit.
To attach the base unit stand
Place the base unit stand by fitting the
tab into the slot on the base unit. Then
slide the stand until it clicks.
Charger
1
Drive the screws (not included) into
the wall.
2Mount the charger (A), then slide it
down (B) and to the right (C) until it
is secure.
Headset (optional)
Connecting a headset to the handset
allows for hands-free conversations. We
recommend using the Panasonic
headset noted on page 6.
Switching a call between the headset
and handset speakerphone
To switch to the handset speakerphone,
press {s}.
To return to the headset, press {C}.
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
A
B
C
TH12XX.book Page 44 Wednesday, January 30, 2008 3:05 PM
Useful Information 45For assistance, please visit http://www.panasonic.com/help Error messages If the unit detects a problem, one of the following messages is shown on the display. Display messageCause/solution Busy or System is busy. Please try again later.LThe called handset is in use. LOther units are in use and the system is busy. Try again later. LThe handset you are using is too far from the base unit. Move closer and try again. LA line is being used by another handset. A cellular line and the landline cannot be used at a time. LYou tried to join the outside call on the cellular line. Only an existing outside call on the landline can be joined. LThe handset’s registration may have been canceled. Re-register the handset (page 34). Don’t use this battery.LA wrong type of batteries such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 6, 13. Error!!LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again. Insert batteryLThe handset was placed on the charger without batteries. Insert the batteries properly (page 13, 14). InvalidLThere is no handset registered to the base unit matching the handset number you entered. LThe handset is not registered to the base unit. Register the handset (page 34). LNo cellular phone is registered to the base unit. Register a cellular phone (page 17). No link to base. Reconnect AC adaptor.LThe handset has lost communication with the base unit. Move closer to the base unit and try again. LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LThe handset’s registration may have been canceled. Re-register the handset (page 34). TH12XX.book Page 45 Wednesday, January 30, 2008 3:05 PM
Useful Information 46For assistance, please visit http://www.panasonic.com/help Phonebook fullLThe phonebook memory is full. Erase unnecessary entries (page 25). Store VM access#LYou have not stored the voice mail access number. Store the number (page 39). Display messageCause/solution TH12XX.book Page 46 Wednesday, January 30, 2008 3:05 PM
Useful Information 47For assistance, please visit http://www.panasonic.com/help Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use ProblemCause/solution The unit does not work.LMake sure the batteries are installed correctly (page 13, 14). LFully charge the batteries (page 14). LCheck the connections (page 12). LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LThe handset has not been registered to the base unit. Register the handset (page 34). I cannot register a cellular phone to the base unit.LDepending on the compatibility of the cellular phone, you may not be able to register it to the base unit. LConfirm that your cellular phone supports the hands-free profile (HFP) specification. If it does not, you cannot register it to the base unit. LConfirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. LThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. LIt may take more than 10 seconds to complete registration after you have performed all operations with the cellular phone. Wait until the LINK TO CELL indicator lights green. LIf your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone. TH12XX.book Page 47 Wednesday, January 30, 2008 3:05 PM
Useful Information 48For assistance, please visit http://www.panasonic.com/help I cannot connect a cellular phone to the base unit.LDepending on the compatibility of your cellular phone, you may not be able to connect it to the base unit. LConfirm that you have registered your cellular phone to the base unit using the cellular phone (page 17). Refer to the operating instructions of your cellular phone for registration. LConfirm that your cellular phone is turned on. LConfirm that the Bluetooth feature of your cellular phone is turned on. You may need to turn this feature on depending on your cellular phone. LThe Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. LConfirm that your cellular phone is placed within the range of the base unit (page 17). LDepending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on. You can connect to the base unit manually (page 18). LIf your cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from your cellular phone. LDepending on your cellular phone, you may be asked to accept the connection requirement from the base unit. Refer to the operating instructions of your cellular phone for further operations. ProblemCause/solution TH12XX.book Page 48 Wednesday, January 30, 2008 3:05 PM
Useful Information 49For assistance, please visit http://www.panasonic.com/help Programmable settings Battery rechargeI cannot hear a dial tone.LMake sure the base unit’s AC adaptor is connected properly (page 12). LMake sure that the LINK TO CELL indicator lights green and the cellular phone is connected to the base unit (page 18). LMake sure the telephone line cord is connected properly (page 12). LIf you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. LDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. The indicator on the handset flashes slowly.LNew voice mail messages have been recorded. Listen to the new voice mail messages (page 40). ProblemCause/solution I have changed the display language to a language I cannot read.LChange the display language (page 16). While programming, the handset starts to ring.LA call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit.LThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 34). LPlace the handset and the base unit away from other electrical appliances. ProblemCause/solution The handset beeps and/or 7 flashes.LBattery charge is low. Fully charge the batteries (page 14). ProblemCause/solution TH12XX.book Page 49 Wednesday, January 30, 2008 3:05 PM
Useful Information 50For assistance, please visit http://www.panasonic.com/help Making/answering calls, intercomI fully charged the batteries, but 7 still flashes or 8 is displayed.LClean the charge contacts and charge again (page 14). LIt is time to replace the batteries (page 13, 14). I fully charged the batteries, but the operating time seems to be shorter.LClean the battery ends (S, T) and the charge contacts with a dry cloth, and charge again. ProblemCause/solution Noise is heard, sound cuts in and out.LYou are using the handset or base unit in an area with high electrical interference. Place the base unit and use the handset away from sources of interference. LMove closer to the base unit. LIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. I cannot make local calls with the handset using a cellular line.LYou need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7- digit phone number when making cellular calls (page 18). I cannot make and answer cellular calls with the handset.LDepending on the cellular phone’s compatibility, you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. LConfirm that your cellular phone is turned on. LConfirm that your cellular phone is connected to the base unit (page 12). LConfirm that your cellular phone is placed within the range of the base unit (page 17). LIf someone is talking on a cellular call or customizing the cellular settings, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time. LThe cellular phone is being used separately from your system. LA line is in use. Only 1 line can be used at a time. ProblemCause/solution TH12XX.book Page 50 Wednesday, January 30, 2008 3:05 PM