Panasonic Kx Tgl430 Operating Instructions Manual

							
Voicemail serviceIn addition to your unit’s answering system
you may also have voicemail service from
your phone service provider.  Voicemail is
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded on the phone
company system and not on the unit’s
answering system.
R To use the voicemail service rather than the
unit’s answering system, turn off the
answering system (page 35).
If you have unit’s answering system set to on
and also the voicemail enabled, the system
with least amount of rings will record the
message first.
Example:
If the unit’s answering system is set to 4 rings
(page 40) and the voicemail answering system
provided by your phone company is set to 6
rings (call your service provider), the unit’s
answering system will record the incoming call
first.
Storing the voicemail (VM)
access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you can
dial it automatically (page 41).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voicemail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 14)
between the access number and the
password as necessary. Contact your
phone service provider for the required
pause time.
Example:
To  erase  the  voicemail  access  number
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N
Voicemail (VM) tone detection
Your phone service provider sends special
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you
have new voicemail messages. If you hear a
series of dial tones followed by a continuous
dial tone after you press  M
/Z N, you have
new voicemail messages. Soon after you
hang up a call or after the phone stops ringing,
your unit checks the phone line to see if new
voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Listening to voicemail messages
When new messages have been recorded,
“Voicemail msg. via phone co. ” is
displayed if message indication service is
available.
1 MMENU N#330
R The speakerphone turns on.
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VM access 
numberPauses PasswordPPPP 8888   
						

							
2Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the  MACCESS N soft key,
if displayed, to play new voicemail
messages.
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps.
Wall mounting
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1 Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow.
2Tuck the telephone line cord inside the
wall mounting adaptor ( A). Connect the
AC adaptor cord and telephone line cord
( B ).
 AC adaptor cord
3 Insert the hooks on the wall mounting
adaptor into holes () and () on the
base unit.
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4Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.5Mount the unit on a wall then slide down
to secure in place.
 AC adaptor cord
R This product is compliant with the
following wall phone plate sizes (2
types).
 83 mm (3  1
/4  inches) 102 mm (4 inches)
Fit the slots of the unit onto the
corresponding wall phone plate tabs
for (
) and () respectively.
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To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor ( B).
Charger
Drive the screws (
) (not supplied) into the
wall.
 27.2 mm (1  1
/16  inches)
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Error messages
Display messageCause/solution
Ask phone
company for
VM access #RYou have not stored the voicemail access number. Store the
number (page 41).
Base no power
or
No link. Re-
connect base
AC adaptor.RConfirm the base unit’s AC adaptor is connected to the unit
and the power outlet correctly.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 32).
BusyRThe called unit is in use.
R Other units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move
closer and try again.
Check tel lineRThe supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error!!RRecording was too short. Try again.
InvalidRThere is no handset registered to the base unit matching the
handset number you entered.
R The handset is not registered to the base unit. Register the
handset (page 32).
Requires
subscription
to Caller ID.RYou must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use
rechargeable
battery.RA wrong type of battery such as alkaline or manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 6.
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TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert them into the handset again.
General use
ProblemCause/solution
The handset does not turn on
even after installing charged
batteries.R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.RMake sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 32).
I cannot hear a dial tone.RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.
The base unit beeps.RNew messages have been recorded. Listen to the new
messages (page 36).
Menu list
ProblemCause/solution
The display is in a language I
cannot read.RChange the display language (page 12).
I cannot register a handset to a
base unit.RThe maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 32).
Battery recharge
ProblemCause/solution
The handset beeps and/or flashes.RBattery charge is low. Fully charge the batteries (page 10).
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ProblemCause/solution
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be shorter.
RClean the battery ends (, ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 9).
Making/answering calls, intercom
ProblemCause/solution
 is displayed.RThe handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 32).
Noise is heard, sound cuts in
and out.R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset or base unit does
not ring.RThe ringer volume is turned off. Adjust the ringer volume
(page 15, 25).
R Silent mode is turned on. Turn it off (page 29).
R The ringer volume is turned off by pressing and holding
0. Press and hold  0 again to turn it on (page 15).
I cannot make a call.R The dialing mode may be set incorrectly. Change the
setting (page 13).
I cannot make long distance
calls.RMake sure that you have long distance service.
I cannot use voice paging.RYou cannot use voice paging if other units are in use.
R Voice paging is not available when a range extender
(KX-TGA405) is registered to the base unit.
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Caller ID/Talking Caller ID
ProblemCause/solution
Caller information is not
displayed.RYou must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.RDepending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
Caller information is not
announced.RThe handset or base unit’s ringer volume is turned off.
Adjust it (page 15, 25).
R The Talking Caller ID feature is turned off. Turn it on
(page 25).
R The number of rings for the answering system is set to  “2
rings ” or  “Toll saver ”. Select a different setting
(page 40).
The caller list/incoming phone
numbers are not edited
automatically.R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 27).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.RThe phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 34).
Time on the unit has shifted.RIncorrect time information from incoming Caller ID
changes the time. Set the time adjustment to  “Manual ”
(off) (page 25).
The 2nd caller’s information is
not displayed during an outside
call.R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
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Answering system
ProblemCause/solution
The unit does not record new
messages.RThe answering system is turned off. Turn it on (page 35).
R The message memory is full. Erase unnecessary
messages (page 36).
R The recording time is set to  “Greeting only ”. Change
the setting (page 40).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 40) to a lower value, or contact your phone
service provider.
R The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
system remotely.RThe remote access code is not set. Set the remote
access code (page 38).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 38).
R The answering system is turned off. Turn it on (page 39).
The unit does not emit the
specified number of rings.RIf the first ring is turned off ( “No ”) (page 19), the number
of rings decreases by 1 from the specified number of
rings.
Voicemail
ProblemCause/solution
“ Voicemail msg. via
phone co. ” is shown on the
handset display.
How do I remove this message
from the display?R This notification is displayed when your phone service
provider’s voicemail service (not the unit’s answering
system) has recorded a message for you. Typically you
can remove this notification from the display by listening
to the message. To listen to the message, dial the
voicemail number provided by your phone service
provider (for most cases, this will be your own phone
number), and follow the voice instructions. Depending on
your phone service provider, you may need to remove all
messages from your voice mailbox to remove the
notification. You can also remove this notification by
pressing and holding  # until the unit beeps.
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Liquid damage
ProblemCause/solution
Liquid or other form of moisture
has entered the handset/base
unit.RDisconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
RTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
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