Panasonic Kx Tgh260 Operating Instructions Manual
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Answering system for l andline The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only ” as the recording time setting (page 57). Important: R Make sure the unit’s date and time setting is correct (page 14). Memory capacity (including your g reeting message) The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded. Note: R When message memory becomes full: –“Messages full ” is shown on the handset display. – The ANSWER ON/OFF indicator ( ) o n the base unit flashes rapidly if the answering system is turned on. – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering s ystem on/off Base unit P ress MANSWER ON/OFF N to turn on/off the answering system. Handset 1 T o turn on: M MENU N (right soft key) #327 To turn off: M MENU N (right soft key) #328 2 MOFF N Note for base unit and handset: R When the answering system is turned on, the ANSWER ON/OFF indicator ( ) on t he base unit lights up. Greeting message W hen the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording y our greeting message 1 MMENU N (right soft key) #302 2 Mb N: “Yes ” a M SELECT N 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 4 Press MSTOP N to stop recording. a M OFF N Using a pre-recorded greeting m essage The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 57) is set to “Greeting only ”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. For assistance, please visit http://www.panasonic.com/help 51Answering System for Landline TGH26x(en)_1217_ver051.pdf 51 TGH26x(en)_1217_ver051.pdf 51 2013/12/17 18:31:50 2013/12/17 18:31:50
Resetting to a pre-recorded greeting m essage If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. 1 MMENU N (right soft key) #304 2 MYES N a M OFF N Playing back the greeting m essage 1 MMENU N (right soft key) #303 2 To exit, press MOFF N. Listening to messages Using the base unit W hen new messages have been recorded, M N on the base unit flashes. Press M N (PLAY). R During playback, M N on the base unit lights. R If new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system d uring playback Key Operation M j N or Mk N Adjust the speaker v olume M N Repeat message * 1 M N Skip message M N (STOP) Stop playback M E RASE N Erase currently playing m essage *1 If pressed within the first 5 seconds of a m essage, the previous message is played. Erasing all messages P ress MERASE N 2 times while the unit is not in use. Using the handset W hen new messages have been recorded, “ New message ” is displayed. 1 To listen to new messages: MMENU N (right soft key) #323 To listen to all messages: M MENU N (right soft key) #324 2 When finished, press MOFF N. Note: R To switch to the receiver, press M N . R Y ou can also use the MPLAY N soft key, if displayed, to play new messages. Using the Smart function key W hen “New message ” is displayed and the indicator flashes slowly, there are new m essages. Press M N in step 1 on “Using the handset”, page 52. R “New message ” must be set to “On” in “Setting the Smart function key”, page 15. Listening to messages from the m essage list You can select the item to play back. 1 MMENU N (right soft key) #329 2 Mb N: Select the desired item from the message list. a M PLAY N R You can erase the selected message as follows: MMENU N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT N 3 When finished, press MOFF N. Note: R If the item has already been heard, “ ” is d isplayed. R “Message ” is displayed in the message list if the unit cannot receive caller information. 52 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline TGH26x(en)_1217_ver051.pdf 52 TGH26x(en)_1217_ver051.pdf 52 2013/12/17 18:31:50 2013/12/17 18:31:50
Operating the answering system M M ENU N (right soft key) a a M S ELECT NKey Operation M D N or MC N Adjust the receiver/speaker v olume (during playback) 1 or MF N Repeat message (during p layback) *1 2 or ME N Skip message (during p layback) *2 3 Enter the “S ettings” menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M P AUSE N Pause message * 3 9 or MSTOP N Stop recording S top playback 0 Turn answering system off *4 * 4 Erase currently playing m essage *5 Erase all messages *6 Reset to a pre-recorded g reeting message *1 If pressed within the first 5 seconds of a m essage, the previous message is played except when playing back from the message list. *2 When you play a message from the message list, the unit stops message playback and the display goes back to the message list. *3 To resume playback: Mb N: “Playback ” a M SELECT N *4 You can also erase as follows: MPAUSE N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT N Calling back (Caller ID subscribers o nly) n Using a cellular line: 1 Press MPAUSE N during playback. 2 Mb N: “Call back (Cell) ” a M SELECT N R The unit starts dialing when: – only 1 cellular phone is paired. – a specific line is set to make cellular calls (page 19). 3 Mb N: Select the desired cellular phone. a M SELECT N n Using the landline: 1 Press MPAUSE N during playback. 2 Mb N: “Call back ” a M SELECT N Editing t he number before calling back 1 Press MPAUSE N during playback. 2 Mb N: “Edit ” a M SELECT N 3 Press MEDIT N repeatedly until the phone number is shown in the desired format (page 45). a M N R T o call back using a cellular line, continue from step 2, “Making cellular calls”, page 20. Erasing all messages 1 MM ENUN (right soft key) #325 2 Mb N: “Yes ” a M SELECT N a M OFF N Advanced new message a lerting features Audible message alert T his feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep ” setting is turned on. The default setting is “ Off ”. For assistance, please visit http://www.panasonic.com/help 53Answering System for Landline TGH26x(en)_1217_ver051.pdf 53 TGH26x(en)_1217_ver051.pdf 53 2013/12/17 18:31:50 2013/12/17 18:31:50
1 MMENU N (right soft key) #339 2 Mb N: Select the desired setting. a M SAVE N a M OFF N New message alert by a call T his feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: – store a phone number to which the unit makes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 55). Important: R A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered. Storing a phone number to which the u nit makes an alert call n From the phonebook: 1 MMENU N (right soft key) #338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Phonebook ” a M SELECT N 4 Mb N: Select the desired phonebook entry. a M SELECT N 5 Mb N: Select the desired phone number. a M SAVE N a M OFF N n By entering a phone number: 1 MMENU N (right soft key) #338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Manual ” a M SELECT N 4 Enter the desired name (16 characters max.). a M OK N 5 Enter the desired number (24 digits max.). a M OK N a M SELECT N a M OFF N Turning on/off the new message alert s etting 1 MMENU N (right soft key) #338 2 Mb N: “On/Off ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Editing the set phone number 1 MM ENUN (right soft key) #338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Edit ” a M SELECT N 4 Edit the name if necessary (16 characters max.). a M OK N 5 Edit the phone number if necessary (24 digits max.). a M OK N a M SELECT N a M OFF N Erasing the set phone number 1 MM ENUN (right soft key) #338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Erase ” a M SELECT N 4 Mb N: “Yes ” a M SELECT N a M OFF N R The new message alert setting is turned off. Activating/inactivating the remote a ccess code to play messages If you activate this feature, you must enter the remote access code (page 55) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate ”. – “Inactivate ”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate ”: You must enter your remote access code and then press 4 to play new message. 1 MMENU N (right soft key) #338 2 Mb N: “Remote code ” a M SELECT N 54 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline TGH26x(en)_1217_ver051.pdf 54 TGH26x(en)_1217_ver051.pdf 54 2013/12/17 18:31:50 2013/12/17 18:31:50
3 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to messages A fter you answer the new message alert, you can listen to the messages as follows. n When the remote access code is set to “Inactivate ”: Press 4 to play the new message during the announcement. n When the remote access code is set to “Activate ”: 1 Enter the remote access code (page 55) during the announcement. 2 Press 4 to play the new message. Note: R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. Remote operation U sing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111 ”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 MMENU N (right soft key) #306 2 E nter the desired 3-digit remote access code. 3 MSAVE N a M OFF N Deactivating remote operation P ress * in step 2 on “Remote access code”, page 55. R The entered remote access code is deleted. Using the answering system r emotely 1 Dial your landline phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 55). 4 When finished, hang up. Voice guidance n W hen the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 55). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands Y ou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. For assistance, please visit http://www.panasonic.com/help 55Answering System for Landline TGH26x(en)_1217_ver051.pdf 55 TGH26x(en)_1217_ver051.pdf 55 2013/12/17 18:31:50 2013/12/17 18:31:50
Key Operation 1 Repeat message (during p layback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback * 2 Start voice guidance *3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation ( or hang up) *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. RA long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. RThe greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 55). Answering system settings Call screening W hile a caller is leaving a message, you can listen to the call through the handset’s speaker. To adjust the speaker volume, press MD N or M C N on the handset repeatedly. You can answer the call by pressing M N on the handset. Call screening can be set for each unit. The d efault setting is “On ”. 1 MMENU N (right soft key) #310 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Number of rings before the unit a nswers a call You can change the number of times the phone rings “Ring count ” before the unit answers calls. You can select 2 to 7 rings, or “ Toll saver ”. The default setting is “4 rings ”. “ Toll saver ”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 55), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 MMENU N (right soft key) #211 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For voice mail service subscribers I f you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 51). R To use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count ” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ 56 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline TGH26x(en)_1217_ver051.pdf 56 TGH26x(en)_1217_ver051.pdf 56 2013/12/17 18:31:50 2013/12/17 18:31:50
telephone company does. It is necessary t o check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time Y ou can change the maximum message recording time allowed for each caller. The default setting is “3 min ”. 1 MMENU N (right soft key) #305 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Selecting “ G reeting only ” You can select “Greeting only ” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only ” in step 2 on “Caller’s recording time”, page 57. Note: R When you select “Greeting only ”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 51). For assistance, please visit http://www.panasonic.com/help 57Answering System for Landline TGH26x(en)_1217_ver051.pdf 57 TGH26x(en)_1217_ver051.pdf 57 2013/12/17 18:31:50 2013/12/17 18:31:50
Voice mail service for l andline Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service. Important: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 51). For details, see page 56. Storing the voice mail (VM) a ccess number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 58). 1 MMENU N (right soft key) #331 2 Enter your access number (24 digits max.). a M SAVE N a M OFF N Note: R When storing your voice mail access number and your mailbox password, press MD N (Pause) to add pauses (page 21) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Example: To erase the voice mail access n umber 1 MMENU N (right soft key) #331 2 Press and hold MCLEAR N until all digits are erased. a M SAVE N a M OFF N Voice mail (VM) tone detection Y our service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N , you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when: – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. Turning VM tone detection on/off T he default setting is “On ”. 1 MMENU N (right soft key) #332 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to voice mail messages T he unit lets you know that you have new voice mail messages in the following way: 58 For assistance, please visit http://www.panasonic.com/helpUseful Information TGH26x(en)_1217_ver051.pdf 58 TGH26x(en)_1217_ver051.pdf 58 2013/12/17 18:31:50 2013/12/17 18:31:501-222-333-4444 VM access numberPauses PasswordPPPP 8888
– “Voice mail msg. via phone co. ” is displayed if message indication service is available. 1 MMENU N (right soft key) a a M S ELECT N R The speakerphone turns on. 2 Follow the pre-recorded instructions. 3 When finished, press MOFF N. Note: R You can also use the MACCESS N soft key, if displayed, to play new voice mail messages. R If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. Using the Smart function key W hen “Voice mail msg. via phone co. ” is displayed and the indicator f lashes slowly, there are new voice mail messages. Press M N in step 1 on “Listening to voice mail messages”, page 58. R “New VM ” must be set to “On” in “Setting the Smart function key”, page 15. R If the voice mail (VM) access number is not stored, the indicator does not flash. R W hen the unit has new messages, new voice mail messages, and missed calls, the unit can be operated to play the new messages first, play the new voice mail messages next, and then show the missed calls. Wall mounting (Charger o nly) Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Drive the screws ( ) (not supplied) into the w all. 27.2 mm (1 1 /1 6 inches) For assistance, please visit http://www.panasonic.com/help 59Useful Information TGH26x(en)_1217_ver051.pdf 59 TGH26x(en)_1217_ver051.pdf 59 2013/12/17 18:31:50 2013/12/17 18:31:50 1 2 1 2
Error messages Display message Cause/solution Ask phone c ompany for VM access # R You have not stored the voice mail access number. Store the number (page 58). Base no power o r No link to base. Reconnect main base AC adaptor. or No link. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 42). R When “No link. ” is displayed during a power failure, place a handset on the base unit to supply power to the base unit. Busy RN o cellular phone is paired to the base unit. Pair a cellular phone (page 16). R The called unit is in use. R Other units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Check tel line RT he supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10). R If you do not connect the telephone line cord and use only cellular lines, set the cellular line only mode (page 18). Error!! RR ecording was too short. Try again. RSomeone is using a cellular line or headset. Try again later. R The phonebook copy is incomplete (page 47). The cellular phone is disconnected from the base unit. Make sure that other Bluetooth devices are not connected to the cellular phone, and try again. Failed RA lthough the unit tried to connect to the cellular phone or headset, the connection has been failed. – Someone is using a cellular line or headset. Tryagain later. – Make sure that the cellular phone or headset is not connected to other Bluetooth devices. Invalid RT here is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 42). 60 For assistance, please visit http://www.panasonic.com/helpUseful Information TGH26x(en)_1217_ver051.pdf 60 TGH26x(en)_1217_ver051.pdf 60 2013/12/17 18:31:51 2013/12/17 18:31:51