Panasonic Kx Tge210 Operating Instructions Manual
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Key Operation 8 Turn answering system on M PAUSE N Pause message * 2 9 or MSTOP N Stop recording S top playback 0 Turn answering system off *4 * 3 Erase currently playing m essage *5 Erase all messages *6 Reset to a pre-recorded g reeting message *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 To resume playback: Mb N: “Playback ” a M SELECT N *3 You can also erase as follows: MPAUSE N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT NCalling back (Caller ID subscribers o nly) 1 Press MPAUSE N during playback. 2 Mb N: “Call back ” a M SELECT N n Editing the number before calling back 1 Press MPAUSE N during playback. 2 Mb N: “Edit & Call ” a M SELECT N 3 Press MEDIT N repeatedly until the phone number is shown in the desired format (page 38). a M N Erasing all messages 1 MM ENUN#325 2 Mb N: “Yes ” a M SELECT N a M OFF N Advanced new message a lerting features Audible message alert T his feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep ” setting is turned on. The default setting is “ Off ”. 1 MMENU N#339 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Note: R When the silent mode is activated (page 33), the base unit beeps will not sound. New message alert by a call T his feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: – store a phone number to which the unit makes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 42). Important: R A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered. Storing a phone number to which the u nit makes an alert call n From the phonebook: 1 MMENU N#338 For assistance, please visit http://www.panasonic.com/help 41Answering System TGE21x23x24x(en)_1122_ver031.pdf41 412013/11/22 14:22:29
2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Phonebook ” a M SELECT N 4 Mb N: Select the desired phonebook entry. a M SAVE N a M OFF N n By entering a phone number: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Manual ” a M SELECT N 4 Enter the desired name (16 characters max.). a M OK N 5 Enter the desired number (24 digits max.). a M OK N a M SELECT N a M OFF N Turning on/off the new message alert s etting 1 MMENU N#338 2 Mb N: “On/Off ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Editing the set phone number 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Edit ” a M SELECT N 4 Edit the name if necessary (16 characters max.). a M OK N 5 Edit the phone number if necessary (24 digits max.). a M OK N a M SELECT N a M OFF N Erasing the set phone number 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Erase ” a M SELECT N 4 Mb N: “Yes ” a M SELECT N a M OFF N R The new message alert setting is turned off. Activating/inactivating the remote a ccess code to play messages If you activate this feature, you must enter the remote access code (page 43) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate ”. – “Inactivate ”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate ”: You must enter your remote access code and then press 4 to play new message. 1 MMENU N#338 2 Mb N: “Remote code ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to messages A fter you answer the new message alert, you can listen to the messages as follows. n When the remote access code is set to “Inactivate ”: Press 4 to play the new message during the announcement. n When the remote access code is set to “Activate ”: 1 Enter the remote access code (page 43) during the announcement. 2 Press 4 to play the new message. Note: R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. Remote operation U sing a touch-tone phone, you can call your phone number from outside and access the 42 For assistance, please visit http://www.panasonic.com/helpAnswering System TGE21x23x24x(en)_1122_ver031.pdf42 422013/11/22 14:22:29
unit to listen to messages or change a nswering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111 ”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 MMENU N#306 2 Enter the desired 3-digit remote access code. 3 MSAVE N a M OFF N Deactivating remote operation P ress * in step 2 on “Remote access code”, page 43. R The entered remote access code is deleted. Using the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 43). 4 When finished, hang up. Voice guidance n W hen the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n W hen the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 43). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands Y ou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation 1 Repeat message (during p layback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback * 2 Start voice guidance *3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation ( or hang up) *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. RA long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. RThe greeting message is played back. For assistance, please visit http://www.panasonic.com/help 43Answering System TGE21x23x24x(en)_1122_ver031.pdf43 432013/11/22 14:22:29
R You can either hang up, or enter your remote access code again and begin remote operation (page 42). Answering system settings Call screening Handset / Base unit * 1 While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press Mj N or M k N repeatedly. You can answer the call by pressing M N on the handset or MZ N on the base unit *1 . Call screening can be set for each unit. The default setting is “On ”. 1 For handset setting : MMENU N#310 For base unit setting (using a handset) *1 : M MENU N#*310 2 Mb N: Select the desired setting. a M SAVE N a M OFF N *1 KX-TGE240 series: page 3 Number of rings before the unit a nswers a call You can change the number of times the phone rings “Ring count ” before the unit answers calls. You can select 2 to 7 rings, or “ Toll saver ”. The default setting is “4 rings ”. “ Toll saver ”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 43), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 MMENU N#211 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For voice mail service subscribers I f you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 39). R To use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count ” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time Y ou can change the maximum message recording time allowed for each caller. The default setting is “3 min ”. 1 MMENU N#305 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Selecting “ G reeting only ” You can select “Greeting only ” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only ” in step 2 on “Caller’s recording time”, page 44. 44 For assistance, please visit http://www.panasonic.com/helpAnswering System TGE21x23x24x(en)_1122_ver031.pdf44 442013/11/22 14:22:29
Note: R W hen you select “Greeting only ”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 39). For assistance, please visit http://www.panasonic.com/help 45Answering System TGE21x23x24x(en)_1122_ver031.pdf45 452013/11/22 14:22:29
Voice mail service V oice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service. Important: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 39). For details, see page 44. (KX-TGE230/KX-TGE240 series: page 3) Storing the voice mail (VM) a ccess number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 46). 1 MMENU N#331 2 Enter your access number (24 digits max.). a M SAVE N a M OFF N Note: R When storing your voice mail access number and your mailbox password, press MD N (Pause) to add pauses (page 17) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Example: To erase the voice mail access n umber 1 MMENU N#331 2 Press and hold MCLEAR N until all digits are erased. a M SAVE N a M OFF N Voice mail (VM) tone detection Handset / Base unit * 1 *1 KX-TGE240 series: page 3 Your service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or press MZ N on the base unit, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when: – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. Turning VM tone detection on/off T he default setting is “On ”. 1 MMENU N#332 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to voice mail messages T he unit lets you know that you have new voice mail messages in the following way: – “Voice mail msg. via phone co. ” is displayed if message indication service is available. 46 For assistance, please visit http://www.panasonic.com/helpUseful Information TGE21x23x24x(en)_1122_ver031.pdf46 462013/11/22 14:22:291-222-333-4444 VM access numberPauses PasswordPPPP 8888
Handset 1 MM ENUN#330 R The speakerphone turns on. 2 Follow the pre-recorded instructions. 3 When finished, press MOFF N. Note: R You can also use the MACCESS N soft key, if displayed, to play new voice mail messages. R If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. Base unit * 1 *1 KX-TGE240 series: page 3 To listen to voice mail messages, you have to dial your voice mail access number manually. Using the Smart function key W hen “Voice mail msg. via phone co. ” is displayed and the indicator f lashes slowly, there are new voice mail messages. Press M N in step 1 on “Listening to voice mail messages”, page 46. R “New VM ” must be set to “On” in “Setting the Smart function key”, page 15. R When the unit has new messages *1 , new voice mail messages, and missed calls, the unit can be operated to play the new messages first, play the new voice mail messages next, and then show the missed calls. *1 KX-TGE230/KX-TGE240 series: page 3 Wall mounting N ote: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit 1 L ead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 T uck the telephone line cord inside the wall mounting adaptor ( A). Connect the AC adaptor cord and telephone line cord ( B ). AC adaptor cord For assistance, please visit http://www.panasonic.com/help 47Useful Information TGE21x23x24x(en)_1122_ver031.pdf47 472013/11/22 14:22:29 1 A B 1
3 Insert the hooks on the wall mounting adaptor into holes ( ) and ( ) on the b ase unit. 4 A djust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 M ount the unit on a wall then slide down to secure in place. AC adaptor cord R T his product is compliant with the following wall phone plate sizes (2 types). 83 mm (3 1 /4 inches) 102 mm (4 inches) F it the slots of the unit onto the corresponding wall phone plate tabs for ( ) and ( ) respectively. 48 For assistance, please visit http://www.panasonic.com/helpUseful Information TGE21x23x24x(en)_1122_ver031.pdf48 482013/11/22 14:22:291 2 12 1 2 1 2 3 4 5 1 54 234 5
To remove the wall mounting adaptor W hile pushing down the release levers ( A), remove the adaptor ( B). Charger D rive the screws ( ) (not supplied) into the w all. 27.2 mm (1 1 /1 6 inches) For assistance, please visit http://www.panasonic.com/help 49Useful Information TGE21x23x24x(en)_1122_ver031.pdf49 492013/11/22 14:22:29B AA 1 2 1 2
Error messages Display message Cause/solution Ask phone c ompany for VM access # R You have not stored the voice mail access number. Store the number (page 46). Base no power o r No link. Re- connect base AC adaptor. or No link. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 35). R When “No link. ” is displayed during a power failure, place a handset on the base unit to supply power to the base unit. Busy RT he called unit is in use. ROther units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Check tel line RT he supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10). Error!! RR ecording was too short. Try again. Invalid RT here is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 35). Requires s ubscription to Caller ID. R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Use r echargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 5, 7. 50 For assistance, please visit http://www.panasonic.com/helpUseful Information TGE21x23x24x(en)_1122_ver031.pdf50 502013/11/22 14:22:30