Panasonic Kx Tg9371 Operating Instructions Manual

							This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save 
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto 
Rico.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Model shown is KX-TG9361.
Expandable Digital Cordless 
 Answering System
Model No. KX-TG9371
Expandable Digital Cordless Phone
Model No. KX-TG9361
with 2 Handsets
Model No. KX-TG9372
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							Table of Contents
2
Introduction
Product information . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 5
For your safety  . . . . . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . 8
For best performance  . . . . . . . . . . . . . 8
Preparation
Controls . . . . . . . . . . . . . . . . . . . . . . . 10
Display. . . . . . . . . . . . . . . . . . . . . . . .  11
Connections  . . . . . . . . . . . . . . . . . . . 12
Battery installation and replacement . 13
Battery charge . . . . . . . . . . . . . . . . . . 14
Symbols used in these operating 
instructions  . . . . . . . . . . . . . . . . . . . . 15
Setting up the unit before use . . . . . . 15
Belt clip  . . . . . . . . . . . . . . . . . . . . . . . 16
Headset (optional) . . . . . . . . . . . . . . . 16
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 17
Answering calls . . . . . . . . . . . . . . . . . 17
Useful features during a call . . . . . . . 18
Shared Phonebook
Shared phonebook  . . . . . . . . . . . . . . 20
Programming
Programmable settings . . . . . . . . . . . 22
Special instructions for programmable 
settings  . . . . . . . . . . . . . . . . . . . . . . . 27
Registering a unit  . . . . . . . . . . . . . . . 29
Caller ID Service
Using Caller ID service  . . . . . . . . . . . 31
Caller list . . . . . . . . . . . . . . . . . . . . . . 32
Answering System
Answering system . . . . . . . . . . . . . . . 34
Turning the answering system on/off. 34
Greeting message . . . . . . . . . . . . . . . 35
Listening to messages using the base 
unit  . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Listening to messages using the 
handset . . . . . . . . . . . . . . . . . . . . . . . 36
Remote operation  . . . . . . . . . . . . . . . 37
Answering system settings  . . . . . . . . 38
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . .  40
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . .  42
Transferring calls, conference calls  .  42
Handset locator  . . . . . . . . . . . . . . . .  43
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . .  44
Error messages  . . . . . . . . . . . . . . . .  46
Troubleshooting  . . . . . . . . . . . . . . . .  47
FCC and other information . . . . . . . .  52
Specifications . . . . . . . . . . . . . . . . . .  55
Customer services  . . . . . . . . . . . . . .  56
Warranty . . . . . . . . . . . . . . . . . . . . . .  57
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . .  59
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							Introduction
3For assistance, please visit http://www.panasonic.com/help
Product information
Thank you for purchasing a Panasonic  digital cordless phone.
Notable differences between the models
Feature differences L
Model shown is KX-TG9372.
Model No.Base unitHandset
Part No.Part No.Quantity
KX-TG9361 KX-TG9361 KX-TGA936 1
KX-TG9371 KX-TG9371 KX-TGA936 1
KX-TG9372 KX-TG9371 KX-TGA936 2
Model No.Answering 
systemTalking Caller IDIntercom
|  ⇔  N*1N  ⇔  N*2
KX-TG9361 – – – r*3
KX-TG9371rrrr*3
KX-TG9372rrrr
*1 Intercom calls can be made between the handset and base unit.
*2 Intercom calls can be made between the handsets.
*3 Intercom calls can be made between the  handsets by purchasing and registering 
one or more optional handsets (page 6).
KX-TG9361 KX-TG9371 series
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							Introduction
4For assistance, please visit http://www.panasonic.com/help
Feature highlights
*1 KX-TG9371/KX-TG9372 ■Talking Caller ID
*1
Allows the handset and base unit to announce the caller’s name or phone number 
when a call is received (page 31).
■Block calls
Allows the unit to reject calls from specified phone numbers that you do not want 
to answer such as junk calls (page 27).
■Night mode
Allows you to select a span of time during which the handset will not ring for 
outside calls (page 27).
■Talking battery alert/Talking alarm clock
*1
Allows the handset to alert you if the battery is low (talking battery alert; page 14) 
and to alert you at the set time with a selected voice announcement such as “Good 
morning” as a wake-up greeting (talking alarm clock; page 28).
■Drop and splash resistant handset
This design protects from splashes and occasional dropping.
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							Introduction
5For assistance, please visit http://www.panasonic.com/help
Accessory information
Supplied accessories
*1 See page 6 for replacement battery information.
*2 The handset cover comes attached to the handset.
No.Accessory item/
Order numberQuantity
KX-TG9361/
KX-TG9371KX-TG9372
1AC adaptor for base unit/
PQLV207T11
2Telephone line cord/
PQJA10075Z11
3Wall mounting adaptor/
PNKL1001Z111
4Rechargeable batteries
*124
5Handset cover*2/
PNYNTGA936BR12
6Belt clip/
PNKE1011Z112
7Charger/
PNLC1003ZB–1
8AC adaptor for charger/
PQLV209T–1
12345
678
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							Introduction
6For assistance, please visit http://www.panasonic.com/help
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Replacement battery information:
LReplace batteries only with a nickel metal hydride (Ni-MH) type of battery. This 
model requires 2 AAA (R03) batteries for every handset. For best performance, we 
recommend using Panasonic rechargeable batteries (Order No. HHR-4DPA). To 
order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore
Expanding your phone system
You can expand your phone system by registering optional handsets (max. 6) to a 
single base unit.
Optional handset feature overview
The features of the following handsets depend on the base unit to which the handset 
is registered.
*1 KX-TGA935 has the same feature as the supplied handset (KX-TGA936: not 
available as an option).
Sales and support information
LTo order additional/replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
No.Accessory itemOrder number
1Headset KX-TCA60, KX-TCA86, KX-TCA92,
KX-TCA93, KX-TCA94, KX-TCA95
2T-adaptor KX-J66
3Battery back-up 
power supplyKX-TCA230
1
LHeadset shown is 
KX-TCA86.23
FeatureModel No.
KX-TGA630KX-TGA930KX-TGA935*1
Headset jack –rr
Belt clip –rr
Drop and splash resistance – –r
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							Introduction
7For assistance, please visit http://www.panasonic.com/help
For your safety
To prevent severe injury and loss of 
life/property, read this section carefully 
before using the product to ensure 
proper and safe operation of your 
product.
WARNING
Power connection
LUse only the power source marked on 
the product.
LDo not overload power outlets and 
extension cords. This can result in the 
risk of fire or electric shock.
LCompletely insert the AC 
adaptor/power plug into the power 
outlet. Failure to do so may cause 
electric shock and/or excessive heat 
resulting in a fire.
LRegularly remove any dust, etc. from 
the AC adaptor/power plug by pulling 
it from the power outlet, then wiping 
with a dry cloth. Accumulated dust 
may cause an insulation defect from 
moisture, etc. resulting in a fire.
LUnplug the product from power outlets 
if it emits smoke, an abnormal smell, 
or makes an unusual noise. These 
conditions can cause fire or electric 
shock. Confirm that smoke has 
stopped emitting and contact the 
Panasonic Call Center at 1-800-211-
PANA (1-800-211-7262).
LNever touch the plug with wet hands. 
Danger of electric shock exists.
Installation
LTo prevent the risk of fire or electrical 
shock, do not expose the product to 
rain or any type of moisture.
LDo not place or use this product near 
automatically controlled devices such as automatic doors and fire alarms. 
Radio waves emitted from this product 
may cause such devices to 
malfunction resulting in an accident.
Operating safeguards
LUnplug the product from power outlets 
before cleaning. Do not use liquid or 
aerosol cleaners.
LDo not disassemble the product.
LDo not spill liquids (detergents, 
cleansers, etc.) onto the telephone 
line cord plug, or allow it to become 
wet at all. This may cause a fire. If the 
telephone line cord plug becomes 
wet, immediately pull it from the 
telephone wall jack, and do not use.
Medical
LConsult the manufacturer of any 
personal medical devices, such as 
pacemakers or hearing aids, to 
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. (The product 
operates in the frequency range of 
1.92 GHz to 1.93 GHz, and the RF 
transmission power is 115 mW 
(max.).)
LDo not use the product in health care 
facilities if any regulations posted in 
the area instruct you not to do so. 
Hospitals or health care facilities may 
be using equipment that could be 
sensitive to external RF energy.
CAUTION
Installation and relocation
LNever install telephone wiring during 
an electrical storm.
LNever install telephone line jacks in 
wet locations unless the jack is 
specifically designed for wet 
locations.
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							Introduction
8For assistance, please visit http://www.panasonic.com/help
LNever touch uninsulated telephone 
wires or terminals unless the 
telephone line has been disconnected 
at the network interface.
LUse caution when installing or 
modifying telephone lines.
LThe AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the product and 
is easily accessible.
LThis product is unable to make calls 
when:
– the handset batteries need 
recharging or have failed.
– there is a power failure.
Battery
LWe recommend using the batteries 
noted on page 6. USE ONLY 
rechargeable Ni-MH batteries AAA 
(R03) size.
LDo not mix old and new batteries.
LDo not open or mutilate the batteries. 
Released electrolyte from the 
batteries is corrosive and may cause 
burns or injury to the eyes or skin. The 
electrolyte may be toxic if swallowed.
LExercise care when handling the 
batteries. Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the batteries, otherwise 
a short circuit may cause the batteries 
and/or the conductive material to 
overheat and cause burns.
LCharge the batteries provided with or 
identified for use with this product 
only, in accordance with the 
instructions and limitations specified 
in this manual.
LOnly use a compatible base unit (or 
charger) to charge the batteries. Do 
not tamper with the base unit (or 
charger). Failure to follow these 
instructions may cause the batteries 
to swell or explode.
Important safety 
instructions
When using your product, basic safety 
precautions should always be followed 
to reduce the risk of fire, electric shock 
and injury to persons, including the 
following:
1. Do not use this product near water for 
example, near a bathtub, washbowl, 
kitchen sink or laundry tub, in a wet 
basement or near a swimming pool.
2. Avoid using a telephone (other than a 
cordless type) during an electrical 
storm. There may be a remote risk of 
electric shock from lightning.
3. Do not use the telephone to report a 
gas leak in the vicinity of the leak.
4. Use only the power cord and 
batteries indicated in this manual. Do 
not dispose of batteries in a fire. They 
may explode. Check with local codes 
for possible special disposal 
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible 
Panasonic units use radio waves to 
communicate with each other.
LFor maximum coverage and noise-
free communications, place your base 
unit:
– at a convenient, high, and central 
location with no obstructions 
between the handset and base unit 
in an indoor environment.
– away from electronic appliances 
such as TVs, radios, personal 
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							Introduction
9For assistance, please visit http://www.panasonic.com/help
computers, wireless devices or 
other phones.
– avoid facing radio frequency  transmitters, such as external 
antennas of mobile phone cell 
stations (avoid putting the base unit 
on a bay window or near a window).
L Coverage and voice quality depends 
on the local environmental conditions.
L If the reception for a base unit location 
is not satisfactory, move the base unit 
to another location for better 
reception.
Environment
LKeep the product away from electrical 
noise generating devices, such as 
fluorescent lamps and motors.
L The product should be kept free from 
excessive smoke, dust, high 
temperature, and vibration.
L The product should not be exposed to 
direct sunlight.
L Do not place heavy objects on the 
power cord or top of the product.
L When you leave the product unused 
for a long period of time, unplug the 
product from the power outlet.
L The product should be kept away from 
heat sources such as heaters, kitchen 
stoves, etc. It should not be placed in 
rooms where the temperature is less 
than 5  °C (41  °F) or greater than 40  °C 
(104  °F). Damp basements should 
also be avoided.
L The maximum calling distance may be 
shortened when the product is used in 
the following places: Near obstacles 
such as hills, tunnels, underground, 
near metal objects such as wire 
fences, etc.
L Operating the product near electrical 
appliances may cause interference. 
Move away from the electrical 
appliances.
Routine care
L Wipe the outer surface of the 
product with a soft moist cloth.
L Do not use benzine, thinner, or any 
abrasive powder.
Notice for product disposal, transfer, 
or return
LThis product can store your 
private/confidential information. To 
protect your privacy/confidentiality, we 
recommend that you erase the 
information such as phonebook or 
caller list entries from the memory 
before you dispose of, transfer, or 
return the product.
Splash resistance (handset only)
The handset is designed to be splash-
resistant. You can use the handset with 
wet hands.
LDo not immerse in water or leave 
under running water.
L Keep the handset away from salt 
water.
L Avoid exposure to prolonged high 
humidity.
L Since water in headset jack may 
cause damage, close the headset jack 
cover when the optional headset is not 
in use. When the optional headset is 
connected, do not use the handset 
with wet hands.
L If the handset is wet, wipe with a soft 
dry cloth.
L The base unit/charger is not designed 
to be splash resistant. Do not place 
the handset on the base unit/charger if 
the handset is wet.
Drop resistance (handset only)
The handset is designed to be drop- resistant,  however,  it  should not  be 
thrown or stepped on.
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							Preparation
10For assistance, please visit http://www.panasonic.com/help
Controls
Base unit
■KX-TG9361
ACharge contacts
B{LOCATOR}■KX-TG9371/KX-TG9372
ACharge contacts
BSpeaker
C{■} (STOP)
D{ERASE}
E{GREETING REC} (Recording)
F{GREETING CHECK}
G{^} (VOL.: Volume up)
{V} (VOL.: Volume down)
{7} (Repeat)
{8} (Skip)
H{6} (Play) 
Message indicator
IMIC (Microphone)
J{LOCATOR} {INTERCOM}
K{ANSWER ON} 
ANSWER ON indicator
AB
ABCDEF
GHJKI
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