Panasonic Kx Tg7431 Operating Instructions Manual

							Useful Information
41For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General use
Programmable settings
ProblemCause/solution
The unit does not work.LMake sure the batteries are installed correctly 
(page 8).
LFully charge the batteries (page 8).
LCheck the connections (page 8).
LUnplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the base 
unit. Register the handset (page 26).
I cannot hear a dial tone.LThe base unit’s AC adaptor or telephone line cord 
is not connected. Check the connections.
LIf you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the wall 
jack directly. If the unit operates properly, check 
the splitter.
LDisconnect the base unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to have the 
unit repaired. If the working telephone does not 
operate properly, contact your service provider/
telephone company.
The indicator on the 
handset flashes slowly.LNew messages have been recorded. Listen to the 
new messages (page 32).
LNew voice mail messages have been recorded. 
Listen to the new voice mail messages (page 37).
ProblemCause/solution
I have changed the display 
language to a language I 
cannot read.LChange the display language (page 12).
While programming, the 
handset starts to ring.LA call is being received. Answer the call and start 
again after hanging up.
TG743x(e).book  Page 41  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
42For assistance, please visit http://www.panasonic.com/help
Battery recharge
Making/answering calls, intercomI cannot register a handset 
to a base unit.LThe maximum number of handsets (6) is already 
registered to the base unit. Cancel unused 
handset registrations from the base unit (page 26).
LPlace the handset and the base unit away from 
other electrical appliances.
ProblemCause/solution
The handset beeps and/or 
) flashes.LBattery charge is low. Fully charge the batteries 
(page 8).
I fully charged the 
batteries, but ) still 
flashes or 0 is displayed.LClean the charge contacts and charge again 
(page 9).
LIt is time to replace the batteries (page 8).
I fully charged the 
batteries, but the operating 
time seems to be shorter.LClean the battery ends (S, T) and the charge 
contacts with a dry cloth and charge again.
ProblemCause/solution
_ is displayed.LThe handset is too far from the base unit. Move 
closer.
LThe base unit’s AC adaptor is not properly 
connected. Reconnect AC adaptor to the base 
unit.
LYou are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset away from sources 
of interference.
LThe handset is not registered to the base unit. 
Register it (page 26).
Noise is heard, sound cuts 
in and out.LYou are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset away from sources 
of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
ProblemCause/solution
TG743x(e).book  Page 42  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
43For assistance, please visit http://www.panasonic.com/help
Caller ID/Talking Caller IDThe handset and/or base 
unit does not ring.LThe ringer volume is turned off. Adjust the ringer 
volume (page 14, 21).
LSilent mode is turned on. Turn it off (page 23).
I cannot make a call.LThe dialing mode may be set incorrectly. Change 
the setting (page 12).
LThe handset is too far from the base unit. Move 
closer and try again.
I cannot make long 
distance calls.LMake sure that you have long distance service.
ProblemCause/solution
Caller information is not 
displayed.LYou must subscribe to Caller ID service. Contact 
your service provider/telephone company for 
details.
LIf your unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone line jack, plug the unit directly 
into the wall jack.
LIf you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
LThe name display service may not be available in 
some areas. Contact your service provider/
telephone company for details.
LOther telephone equipment may be interfering 
with this unit. Disconnect the other equipment and 
try again.
Caller information is 
displayed or announced 
late.LDepending on your service provider/telephone 
company, the unit may display or announce the 
caller’s information at the 2nd ring or later.
LMove closer to the base unit.
Caller information is not 
announced.LThe handset or base unit’s ringer volume is turned 
off. Adjust it (page 14, 21).
LThe Talking Caller ID feature is turned off. Turn it 
on (page 21, 22).
LThe number of rings for the answering system is 
set to “2” or “Toll saver”. Select a different 
setting (page 34).
ProblemCause/solution
TG743x(e).book  Page 43  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
44For assistance, please visit http://www.panasonic.com/help
Answering systemThe caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned 
off. Turn it on and try again (page 20).
LYou need to call back the edited number to 
activate Caller ID number auto edit.
I cannot dial the phone 
number edited in the caller 
list.LThe phone number you dialed might have been 
edited incorrectly (for example, the long distance 
“1” or the area code is missing). Edit the phone 
number with another pattern (page 28).
Time on the unit has 
shifted.LIncorrect time information from incoming Caller ID 
changes the time. Set the time adjustment to 
“Manual” (off) (page 22).
The 2nd caller’s 
information is not 
displayed during an 
outside call.LIn order to use Caller ID, call waiting, or Call 
Waiting Caller ID (CWID), you must first contact 
your service provider/telephone company and 
subscribe to the desired service.
After subscribing, you may need to contact your 
service provider/telephone company again to 
activate this specific service, even if you already 
subscribed to both Caller ID and Call Waiting with 
Caller ID services (CWID).
ProblemCause/solution
The unit does not record 
new messages.LThe answering system is turned off. Turn it on 
(page 30).
LThe message memory is full. Erase unnecessary 
messages (page 31).
LThe recording time is set to “Greeting only”. 
Change the setting (page 35).
LIf you subscribe to a voice mail service, messages 
are recorded by your service provider/telephone 
company, not your telephone. Change the unit’s 
number of rings setting or contact your service 
provider/telephone company (page 35).
I cannot operate the 
answering system.LSomeone is using the unit. Wait for the other user 
to finish.
LA caller is leaving a message. Wait for the caller to 
finish.
LThe handset is too far from the base unit. Move 
closer.
ProblemCause/solution
TG743x(e).book  Page 44  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
45For assistance, please visit http://www.panasonic.com/help
Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying 
process. I cannot operate the 
answering system 
remotely.LYou are entering the wrong remote access code. If 
you forgot the remote access code, store a new 
remote access code (page 33).
LPress each key firmly.
LThe answering system is turned off. Turn it on 
(page 34).
LYou are using a rotary/pulse telephone. Try again 
using a touch-tone phone.
While recording a greeting 
message or listening to 
messages, the unit rings 
and the operation stops.LA call is being received. Answer the call and try 
again later.
ProblemCause/solution
Liquid or other form of 
moisture has entered the 
handset/base unit.LDisconnect the AC adaptor and telephone line 
cord from the base unit. Remove the batteries 
from the handset and leave to dry for at least 3 
days. After the handset/base unit are completely 
dry, reconnect the AC adaptor and telephone line 
cord. Insert the batteries and charge fully before 
use. If the unit does not work properly, contact an 
authorized service center.
ProblemCause/solution
TG743x(e).book  Page 45  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
46For assistance, please visit http://www.panasonic.com/help
FCC and other information
This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the 
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular plug 
is provided with the product. It is designed 
to be connected to a compatible modular 
jack that is also compliant.
The REN is used to determine the number 
of devices that may be connected to a 
telephone line. Excessive RENs on a 
telephone line may result in the devices not 
ringing in response to an incoming call. In 
most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain 
of the number of devices that may be 
connected to a line, as determined by the 
total RENs, contact the local telephone 
company. For products approved after July 
23, 2001, the REN for the product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone company 
will notify you in advance that temporary 
discontinuance of service may be required. 
But if advance notice isnt practical, the 
telephone company will notify the customer 
as soon as possible. Also, you will be 
advised of your right to file a complaint with 
the FCC if you believe it is necessary.The telephone company may make changes 
in its facilities, equipment, operations or 
procedures that could affect the operation of 
the equipment. If this happens the 
telephone company will provide advance 
notice in order for you to make necessary 
modifications to maintain uninterrupted 
service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone company 
may request that you disconnect the 
equipment until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment 
does not disable your alarm equipment. If 
you have questions about what will disable 
alarm equipment, consult your telephone 
company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded 
from external RF (radio frequency) energy. If 
noise occurs, use an optional headset 
accessory or the speakerphone option (if 
applicable) when using this phone. Consult 
with your audiologist or Hearing Aid 
manufacturer about the availability of 
Hearing Aids which provide adequate 
shielding to RF energy commonly emitted 
by digital devices.
 
TG743x(e).book  Page 46  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
47For assistance, please visit http://www.panasonic.com/help
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to 
the dispatcher the reason for the call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, including 
interference that may cause undesired 
operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:Any changes or modifications not expressly 
approved by the party responsible for 
compliance could void the user’s authority 
to operate this device.
NOTE:This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This 
equipment generates, uses, and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the 
instructions, may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the user is 
encouraged to try to correct the interference 
by one or more of the following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the 
receiver is connected.– Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or 
prevent such interference, the base of the 
cordless telephone should not be placed 
near or on top of a TV or VCR. If  
interference is experienced, move the 
cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, 
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. 
L To comply with FCC RF exposure 
requirements, the base unit must be 
installed and operated 20 cm (8 inches) 
or more between the product and all 
person’s body (excluding extremities of 
hands, wrist and feet). 
L This product may not be collocated or 
operated in conjunction with any other 
antenna or transmitter.
L The handset may be carried and operated 
with only the specific provided belt-clip. 
Other non-tested belt-clips or similar 
body-worn accessories may not comply 
and must be avoided.
Notice
L FCC ID can be found inside the battery 
compartment or on the bottom of the 
units. 
Compliance with TIA-1083 standard: 
Telephone handsets identified with this logo 
have reduced noise and interference when 
used with T-Coil equipped hearing aids and 
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
TG743x(e).book  Page 47  Monday, December 8, 2008  1:36 PM 
						

							Guía Rápida Española
48Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Guía Rápida Española
 
Instalación
Unidad base
L Use sólo el adaptador de corriente Panasonic PQLV219 incluido.
CARGUE  
APROXIMADAMENTE  
DURANTE 7 HORASAuricular
Cargador(120 V CA, 60 Hz)
Confirme que 
aparezca 
“Cargando”.
L Use sólo el adaptador de 
corriente Panasonic  
PQLV219 incluido.
L UTILICE SÓLO baterías de Ni-MH tamaño AAA (R03).L NO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.L Confirme que las polaridades estén correctas (S, T). 
Gancho
Gancho
(120 V CA, 
  60 Hz)
A la toma de 
teléfono de línea 
única (RJ11C)
Filtro DSL/ADSL*
(no se suministran) “Clic”
“Clic”
Oprima firmemente 
el contacto.
*Para usuarios de líneas DSL/ADSL
Unidad 
base
Unidad 
base
Correcto
Incorrecto
SÓLO baterías Ni-MH recargables
TG743x(e).book  Page 48  Monday, December 8, 2008  1:36 PM 
						

							Guía Rápida Española
49Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Sugerencias de operación
JoystickAl empujar repetidamente el joystick ({^}, {V}, {}), puede:
navegar (hacia arriba, abajo, izquierda o 
derecha) por diversas listas o elementos
ajustar del volumen (subir o bajar) del receptor o 
el altavoz mientras habla
Teclas de funciónEl auricular incluye 2 teclas de función y un joystick. 
Al oprimir una tecla de función, o al oprimir el centro 
del joystick, puede seleccionar la función que 
aparece directamente encima en la pantalla.
{C}, {MENU}, {REMR.} y otras funciones 
adicionales están asignadas a las teclas de función.
Preste atención a la pantalla para ver qué funciones 
están asignadas a las teclas de función durante la 
operación del auricular.
Cambio temporal del modo de pantallaPuede seleccionar ver uno o múltiples elementos en una pantalla a la vez para las siguientes 
funciones:
lista del menú, lista del directorio telefónico, lista de personas que llamaron, lista de 
remarcación, lista de mensajes y lista de bloqueo de llamadas
iconos del menú superior del auricular en el menú de funciones
Los siguientes iconos se muestran al oprimir el centro del joystick en modo en espera.
Puede cambiar temporalmente el modo de pantalla de la siguiente manera al oprimir la tecla de 
función de la derecha que aparece al ver las listas o seleccionar iconos del menú:
{MULTI}: Múltiples entradas/todos los iconos del menú se muestran en una 
pantalla a la vez.
{SENCI.}: Una entrada/un icono del menú se muestra en una pantalla a la vez, en 
caracteres grandes.
Nota:LPuede configurar de antemano la unidad para que siempre muestre un solo elemento o 
múltiples elementos al seleccionar “Un elemento” o “Multi elemento” como 
configuración del modo de pantalla.
LAl seleccionar “Multi elemento” como el modo de pantalla, es posible cambiar la pantalla 
para confirmar la información detallada al oprimir {SENCI.}.
Subir volumen
Bajar volumen
IconoFunción y configuraciones
WLista de Llamada
sContestadora
#Acceso a M.V.
IconoFunción y configuraciones
xIntercom
Ajuste inicial
!Ayuda al cliente
-
-
-
-
-
-
TG743x(e).book  Page 49  Monday, December 8, 2008  1:36 PM 
						

							Guía Rápida Española
50Para obtener ayuda, visite http://www.panasonic.com/help (sólo en inglés)
Cambio de idiomas (Auricular) (predeterminado: inglés)
Idioma de la pantalla
1
{MENU} (centro del joystick) i {#}{1}{1}{0}
2{V}/{^}: “Español” i {GUARDA} i {OFF}
Idioma de la guía de voz
{MENU} (centro del joystick) i {#}{1}{1}{2} i {V}/{^}: Seleccione la configuración 
deseada. i {GUARDA} i {OFF}
Fecha y hora (Auricular)
1{MENU} (centro del joystick) i {#}{1}{0}{1}
2Introduzca el día, mes y año actuales. i {OK}
3Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4{GUARDA} i {OFF}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadasMarque el número telefónico. i {C}/{s}
Para contestar llamadas{C}/{s}
Para colgar{OFF}
Para ajustar el volumen del 
receptor o del altavozEmpuje el joystick hacia arriba o hacia abajo repetidamente 
mientras habla.
Cómo hacer una llamada 
usando la lista de 
remarcación{REMR.} i {V}/{^}: Seleccione el número telefónico 
deseado. i {C}
Para ajustar el volumen del 
timbre del auricular1{MENU} (centro del joystick) i {#}{1}{6}{0}
2{V}/{^}: Seleccione el volumen deseado. i {GUARDA}
Directorio telefónico compartido (Auricular)
Para añadir entradas1{C} i {AÑAD.}
2Introduzca el nombre de la persona (máx. 16 caracteres). i {OK}
3Introduzca el número telefónico de la persona (máx. 32 
dígitos). i {OK}
4{V}/{^}: “Config. timb. ID” i {SELEC.}
5{V}/{^}: Seleccione la configuración deseada. i {OK} i {GUARDA} i {OFF}
L
Para introducir un nombre, consulte la tabla de caracteres en 
las instrucciones de operación.
Para hacer llamadas{C} i {V}/{^}: Seleccione la entrada deseada. i {C}
TG743x(e).book  Page 50  Monday, December 8, 2008  1:36 PM