Panasonic Kx Tg7431 Operating Instructions Manual

							Answering System
31For assistance, please visit http://www.panasonic.com/help
Greeting message
When the unit answers a call, a greeting 
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting 
message using the handset
1
{MENU} (center of joystick) i
{#}{3}{0}{2}
2{V}/{^}: “Yes” i {SELECT}
3After a beep sounds, speak clearly 
(2 minutes max.).
4Press {STOP} to stop recording.
5{OFF}
Using a pre-recorded greeting 
message
The unit provides 2 pre-recorded 
greeting messages:
– If you erase or do not record your own 
greeting message, the unit plays a 
pre-recorded greeting asking callers 
to leave a message.
– If the message recording time (page 
35) is set to “Greeting only”, 
callers’ messages are not recorded 
and the unit plays a different pre-
recorded greeting message asking 
callers to call again.
Erasing your greeting message 
(Resetting to a pre-recorded greeting 
message)
If you want to use a pre-recorded 
greeting message once you record your 
own greeting message, you need to 
erase your own greeting message.
1{MENU} (center of joystick) i
{#}{3}{0}{4}
2{YES} i {OFF}
Playing back the greeting 
message
1
{MENU} (center of joystick) i
{#}{3}{0}{3}
2{OFF}
Listening to messages 
using the base unit
When new messages have been 
recorded, the message indicator on the 
base unit flashes.
Press {6}.
LIf new messages have been recorded, 
the base unit plays back new 
messages.
LIf there are no new messages, the 
base unit plays back all messages.
Operating the answering 
system during playback
KeyOperation
{^} or {V}Adjust the speaker 
volume
{7}Repeat message
*1
{8}Skip message
{■} 
(STOP)Pause message
– To resume playback, 
press {6}.
– To stop playback 
completely, press 
{■} (STOP) again.
{ERASE}Erase currently playing 
message
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							Answering System
32For assistance, please visit http://www.panasonic.com/help
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
Erasing all messages
Press {ERASE} 2 times while the unit is 
not in use.
Listening to messages 
using the handset
When new messages have been 
recorded:
–“New message” is displayed.
– The message indicator on the handset 
flashes slowly if the message alert 
feature is turned on (page 35).
1{MENU} (center of joystick) i 
{PLAY}
LIf new messages have been 
recorded, the handset plays back 
new messages.
LIf there are no new messages, the 
handset plays back all messages.
2When finished, press {OFF}.
Note:
LIn step 1, you can also perform the 
desired operation.
■To listen to new messages:
{MENU} (center of joystick) i
{#}{3}{2}{3}
■To listen to all messages:
{MENU} (center of joystick) i
{#}{3}{2}{4}
LTo switch to the receiver, press {C}.
Listening to messages from 
the message list
You can select the item to play back.
1{MENU} (center of joystick) i 
{#}{3}{2}{9}
2{V}/{^}: Select the desired item from 
the message list. i {PLAY}
LYou can erase the selected 
message as follows:
{ERASE} i {V}/{^}: “Yes” i 
{SELECT}
3When finished, press {OFF}.
Note:
LIf the item has already been heard, 
“Q” is displayed, even if it was heard 
using another handset.
LIf the unit cannot receive caller 
information, “Msg.” is displayed in 
the message list.
Operating the answering 
system during playback
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
*2 When you play a message from the 
message list, the currently playing 
message is played back from the 
beginning.
*3 When you play a message from the 
message list, the unit stops message 
playback and the display goes back to 
the message list. Available for: KX-TGA740 handset
KeyOperation
{^} or {V}
(joystick)Adjust the receiver/
speaker volume
{1} or {}
(joystick)Skip message*3
{STOP}Stop playback
{ERASE}Erase currently 
playing message 
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							Answering System
33For assistance, please visit http://www.panasonic.com/help
Calling back (Caller ID 
subscribers only)
If caller information is received for the 
call, you can call the caller back while 
listening to a message.
1Press {SELECT} during playback.
LTo edit the number before calling 
back, press {EDIT} repeatedly 
until the phone number is shown 
in the desired format (page 28).
2{C}
Erasing all messages
1
{MENU} (center of joystick) i
{#}{3}{2}{5}
2{V}/{^}: “Yes” i {SELECT} i 
{OFF}
Remote operation
Using a touch-tone phone, you can call 
your phone number from outside and 
access the unit to listen to messages or 
change answering system settings. The 
unit’s voice guidance prompts you to 
press certain dial keys to perform 
different operations.
Remote access code
A 3-digit remote access code must be 
entered when operating the answering 
system remotely. This code prevents 
unauthorized parties from listening to 
your messages remotely. The default 
setting is “111”.
1{MENU} (center of joystick) i
{#}{3}{0}{6}
2Enter the desired 3-digit remote 
access code. i {SAVE} i 
{OFF}
Using the answering system 
remotely
1
Dial your phone number from a 
touch-tone phone.
2After the greeting message starts, 
enter your remote access code.
LThe unit plays back new 
messages.
LThe voice guidance 
announcements are different 
depending on the voice guidance 
language setting (page 12).
3Follow the voice guidance prompts 
as necessary or control the unit 
using remote commands (page 34).
4When finished, hang up.
Note:
LYou can also leave a message just as 
any outside caller can. After the 
greeting message starts, press {*} to 
skip the greeting message and record 
your message after the beep.
Voice guidance
When the English voice guidance is 
selected
During remote operation, the unit’s voice 
guidance starts and prompts you to 
press {1} to perform a specific 
operation, or press {2} to listen to more 
available operations. Operations are 
presented by voice guidance in the 
following order:
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
Note:
LIf you do not press any dial keys within 
10 seconds after a voice guidance 
prompt, the unit disconnects your call.
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							Answering System
34For assistance, please visit http://www.panasonic.com/help
When the Spanish voice guidance is 
selected
To start the voice guidance, press {9}. 
The voice guidance announces the 
available remote commands (page 34). 
See the Spanish quick guide for details 
(page 48).
Note:
LIf you do not press any dial keys within 
15 seconds after a voice guidance 
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access 
certain answering system functions 
without waiting for the voice guidance to 
prompt you.
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
*2 For English voice guidance only:
To resume operation, enter a remote 
command within 15 seconds, or the 
voice guidance starts.
*3 For Spanish voice guidance only
Turning on the answering 
system remotely
If the answering system is off, you can 
turn it on remotely.
1Dial your phone number from a 
touch-tone phone.
2Let the phone ring 15 times.
LA long beep is heard.
3Enter your remote access code 
within 10 seconds after the long 
beep.
LThe greeting message is played 
back.
LYou can either hang up, or enter 
your remote access code again 
and begin remote operation (page 
33).
Answering system 
settings
Number of rings before the 
unit answers a call
You can change the number of times the 
phone rings “Ring count” before the 
unit answers calls. You can select 2 to 7 
rings, or “Toll saver”.
The default setting is “4”.
“Toll saver”: The unit’s answering 
system answers at the end of the 2nd 
ring when new messages have been 
recorded, or at the end of the 4th ring 
when there are no new messages. If you 
call your phone from outside to listen to 
new messages (page 33), you know that 
there are no new messages when the 
phone rings for the 3rd time. You can 
then hang up without being charged for 
the call.
KeyOperation
{1}Repeat message
(during playback)
*1
{2}Skip message
(during playback)
{4}Play new messages
{5}Play all messages
{9}Stop playback
*2
Start voice guidance*3
{0}Turn answering system 
off
{*}{4}Erase currently playing 
message
{*}{5}Erase all messages
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							Answering System
35For assistance, please visit http://www.panasonic.com/help
1{MENU} (center of joystick) i
{#}{2}{1}{1}
2{V}/{^}: Select the desired setting. 
i {SAVE} i {OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, call 
waiting, voice mail, and unlimited 
local/regional/long distance calls, please 
note the following:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 30).
LTo use this unit’s answering system 
rather than the voice mail service 
provided by your service provider/
telephone company, please contact 
your service provider/telephone 
company to deactivate your voice mail 
service.
If your service provider/telephone 
company cannot do this:
– Set this unit’s “Ring count” 
setting so that this unit’s answering 
system answers calls before the 
voice mail service of your service 
provider/telephone company does. 
It is necessary to check the number 
of rings required to activate the 
voice mail service provided by your 
service provider/telephone 
company before changing this 
setting.
– Change the number of rings of the 
voice mail service so that the 
answering system can answer the 
call first. To do so, contact your 
service provider/telephone 
company.
Caller’s recording time
You can change the maximum message 
recording time allotted to each caller. You can also select “Greeting only” 
which sets the unit to greet callers but 
not record messages. The default 
setting is “3min”.
1{MENU} (center of joystick) i
 {#}{3}{0}{5}
2{V}/{^}: Select the desired setting. 
i {SAVE} i {OFF}
Note:
LIf you want to select “Greeting 
only”, follow the steps above and 
press {0} in step 2.
LWhen you select “Greeting only”:
– If you do not record your own 
message, the unit will play the pre-
recorded greeting-only message 
asking callers to call again later.
– If you use your own message, 
record the greeting-only message 
asking callers to call again later 
(page 31).
Message alert
You can select whether or not the 
message indicator on the handset 
flashes slowly when new messages are 
recorded. The default setting is “On”.
Important:
LIf you stored the voice mail access 
number (page 36), the message 
indicator also flashes for newly 
recorded voice mail messages (page 
37).
1{MENU} (center of joystick) i
{#}{3}{4}{0}
2{V}/{^}: Select the desired setting. 
i {SAVE} i {OFF}
Note:
LWhile message alert is on, battery 
operating time is shortened (page 9).
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							Voice Mail Service
36For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering 
service offered by your service 
provider/telephone company. After you 
subscribe to this service, your service 
provider/telephone company’s voice 
mail system answers calls for you when 
you are unavailable to answer the phone 
or when your line is busy. Messages are 
recorded by your service provider/
telephone company, not your telephone. 
Please contact your service 
provider/telephone company for details 
of this service.
Important:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 30). For 
details, see page 35.
LYou need to store the voice mail 
access number to activate the 
message alert feature (page 35) for 
voice mail service.
Storing the voice mail (VM) 
access number
In order to listen to your voice mail 
messages, you must dial your service 
provider/telephone company’s voice 
mail access number. Once you have 
stored your voice mail access number, 
you can dial it automatically (page 37).
1{MENU} (center of joystick) i 
{#}{3}{3}{1}
2Enter your access number (32 digits 
max.). i {SAVE} i {OFF}
Note:
LWhen storing your voice mail access 
number and your mailbox password, 
press {PAUSE} to add pauses (page 13) between the access number and 
the password as necessary. Contact 
your service provider/telephone 
company for the required pause time.
Example:
To erase the voice mail access 
number
1{MENU} (center of joystick) i 
{#}{3}{3}{1}
2Press and hold {CLEAR} until all 
digits are erased. i {SAVE} i 
{OFF}
Voice mail (VM) tone detection
Your service provider/telephone 
company sends special signals 
(sometimes called “voice mail tones” or 
“stutter tones”) to the unit to let you know 
you have new voice mail messages. If 
you hear a series of dial tones followed 
by a continuous dial tone after you press 
{C}, you have new voice mail 
messages. Minutes after you hang up a 
call or after the phone stops ringing, your 
unit checks the phone line to see if new 
voice mail messages have been 
recorded.
Turn this feature off when:
– You do not subscribe to voice mail 
service.
– Your service provider/telephone 
company does not send voice mail 
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is 
required, contact your service 
provider/telephone company.
1-222-333-4444
VM access 
numberPauses PasswordPPPP 8888
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							Voice Mail Service
37For assistance, please visit http://www.panasonic.com/help
Turning VM tone detection on/off
The default setting is “On”.
1{MENU} (center of joystick) i 
{#}{3}{3}{2}
2{V}/{^}: Select the desired setting. 
i {SAVE} i {OFF}
Listening to voice mail 
messages
The unit lets you know that you have 
new voice mail messages in the 
following ways:
–“New Voice Mail” is displayed on 
the handset if message indication 
service is available.
– The message indicator on the handset 
flashes slowly if message alert feature 
is turned on (“Message alert”, page 
35).
1Press {C}, then press {VM} within 
15 seconds.
OR
{MENU} (center of joystick) i 
{#}{3}{3}{0}
LThe speakerphone turns on.
2Follow the pre-recorded 
instructions.
3When finished, press {OFF}.
Note:
LIf {VM} is not displayed, the voice mail 
access number has not been stored. 
Store the number (page 36).
LIf the handset still indicates there are 
new messages even after you have 
listened to all new messages, turn it 
off by pressing and holding {OFF} 
until the handset beeps.
LIf your voice mail service uses voice 
mail tones and a message is over 3 
minutes long, the handset may not 
indicate new messages.LIf your voice mail service uses voice 
mail tones, the tones are heard from 
any phone connected to the same 
line. If you want to use another phone 
to listen to voice mail messages, you 
have to dial your access number 
manually.
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							Intercom/Locator
38For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made between 
handsets.
Note:
LIf you receive an outside call while 
talking on the intercom, you hear 2 
tones. To answer the call, press 
{OFF}, then press {C}.
LWhen paging unit(s), the paged unit(s) 
beeps for 1 minute.
Making an intercom call
1
{MENU} (center of joystick) i 
{#}{2}{7}{4}
2{V}/{^}: Select the desired unit. i 
{CALL}
LTo stop paging, press {OFF}.
3When you finish talking, press 
{OFF}.
Answering an intercom call
1
Press {C} to answer the page.
2When you finish talking, press 
{OFF}.
Handset locator
You can locate a misplaced handset by 
pressing {LOCATOR} on the base unit. 
To stop paging, press it again or {OFF} 
on the handset.
Transferring calls, 
conference calls
Outside calls can be transferred or a 
conference call with an outside party can 
be made between 2 handsets.
Example:When handset 1 transfers a 
call to handset 2 and/or establishes a 
conference call.
1Handset 1:
During an outside call, press 
{HOLD} to put the call on hold.
2Handset 1:
{V}/{^}: Select the desired unit. i 
{CALL}
LIf the paged party does not 
answer, press {C} to return to 
the outside call.
3Handset 2:
Press {C} to answer the page.
LHandset 2 can talk with handset 
1.
4Proceed with the desired operation.
■To transfer the call:
1 Handset 1:
Press {OFF}.
2 Handset 2:
Press {C}.
LHandset 2 can talk with the 
outside caller.
■To establish a conference call:
Handset 1:
Press {CONF}.
LTo leave the conference, press 
{OFF}. The other parties can 
continue the conversation.
LTo put the outside call on hold, 
press {HOLD}. To resume the 
conference, press {CONF}.
TG743x(e).book  Page 38  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
39For assistance, please visit http://www.panasonic.com/help
Belt clip
Wall mounting
1Drive the screws (not supplied) into 
the wall.
2Mount the charger (A), then slide it 
down (B) and to the right (C) until it 
is secure. ■ To attach■ To remove
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
A
B
C
TG743x(e).book  Page 39  Monday, December 8, 2008  1:36 PM 
						

							Useful Information
40For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
Busy
or
System busy. Try again 
later.LThe called unit is in use.
LOther units are in use and the system is busy. 
Try again later.
LThe handset you are using is too far from the 
base unit. Move closer and try again.
LThe handset’s registration may have been 
canceled. Re-register the handset (page 26).
Check tel lineLThe supplied telephone line cord has not been 
connected yet or not connected properly. 
Check the connections (page 8).
Use rechargeable 
battery.LA wrong type of battery such as Alkaline or 
Manganese was inserted. Use only the 
rechargeable Ni-MH batteries noted on page 
4, 6.
Error!!LThe handset’s registration has failed. Move 
the handset and base unit away from all 
electrical appliances and try again.
InvalidLThere is no handset registered to the base 
unit matching the handset number you 
entered.
LThe handset is not registered to the base unit. 
Register the handset (page 26).
No link to base. 
Reconnect main base AC 
adaptor.LThe handset has lost communication with the 
base unit. Move closer to the base unit and try 
again.
LUnplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
LThe handset’s registration may have been 
canceled. Re-register the handset (page 26).
Requires subscription 
to Caller ID.LYou must subscribe to a Caller ID service. 
Once you receive caller information after 
subscribing to a Caller ID service, this 
message will not be displayed. 
Store V.M. no.LYou have not stored the voice mail access 
number. Store the number (page 36).
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