Panasonic Kx Tg6431 Operating Instructions Manual

							Answering System
31For assistance, please visit http://www.panasonic.com/help
Answering system
The answering system can answer and 
record calls for you when you are 
unavailable to answer the phone.
You can also set the unit to play a 
greeting message but not to record 
caller messages by selecting 
“Greeting only” as the recording 
time setting (page 36).
Important:
L Only 1 person can access the 
answering system (listen to 
messages, record a greeting 
message, etc.) at a time.
L When callers leave messages, the 
unit records the day and time of each 
message. Make sure the date and 
time have been set correctly (page 
13).
Memory capacity
The total recording capacity (including 
your greeting message) is about 18 
minutes. A maximum of 64 messages 
can be recorded.
Note:
LIf message memory becomes full:
– “Messages full ” is shown on the 
handset display.
– The ANSWER ON indicator on the  base unit flashes rapidly when the 
answering system is turned on.
L When the message memory becomes 
full:
– If you use the pre-recorded greeting 
message, the unit automatically 
switches to another pre-recorded 
greeting message asking callers to 
call again later.
– If you recorded your own greeting  message, the same message is still  announced to callers even though 
their messages are not recorded.
Turning the answering 
system on/off
Press 
{ANSWER ON } to turn on/off the 
answering system.
■ To turn on:
1{MENU } i  {#}{3 }{2}{7}
2{OFF }
■ To turn off:
1{MENU } i  {#}{3 }{2}{8}
2{OFF }
Note for base unit and handset:
L When the answering system is turned 
on, the ANSWER ON indicator on the 
base unit lights up.
Call screening
While a caller is leaving a message, you 
can listen to the call through the base 
unit’s speaker. To adjust the speaker 
volume, press  {^} or {V}  repeatedly.
You can answer the call by pressing 
{C} on the handset.
L The base unit user can answer the call 
by pressing  {SP-PHONE }. 
(KX-TG6441 series: page 3)
Turning off the call screening feature
While screening a call, press and hold 
{V}  until the sound goes off.
Note:
L If you adjust the speaker volume while 
listening to messages or talking on the 
Base unit
Handset
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							Answering System
32For assistance, please visit http://www.panasonic.com/help
intercom, the speaker volume for call 
screening is turned on again.
Greeting message
When the unit answers a call, a greeting 
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting 
message using the handset
1
{MENU } i  {#}{3 }{0}{2}
2{V} /{^} : “Yes ” i  { SELECT }
3After a beep sounds, speak clearly 
(2 minutes max.).
4Press {STOP } to stop recording.
5{OFF}
Using a pre-recorded greeting 
message
The unit provides 2 pre-recorded 
greeting messages:
– If you erase or do not record your own 
greeting message, the unit plays a 
pre-recorded greeting asking callers 
to leave a message.
– If the message recording time (page  36) is set to  “Greeting only ”, 
callers’ messages are not recorded 
and the unit plays a different pre-
recorded greeting message asking 
callers to call again.
Erasing your greeting message 
(Resetting to a pre-recorded greeting 
message)
If you want to use a pre-recorded 
greeting message once you record your  own greeting message, you need to 
erase your own greeting message.
1{
MENU } i  {#}{3 }{0}{4}
2{YES } i  { OFF }
Playing back the greeting 
message
1
{MENU } i  {#}{3 }{0}{3}
2{OFF}
Listening to messages 
using the base unit
When new messages have been 
recorded, the message indicator on the 
base unit flashes.
Press  {6 }.
L If new messages have been recorded, 
the base unit plays back new 
messages.
L If there are no new messages, the 
base unit plays back all messages.
Operating the answering 
system during playback
KeyOperation
{^}  or {V} Adjust the speaker 
volume
{ 7 } Repeat message
*1
{8 } Skip message
{ ■ } 
(STOP) Pause message
– To resume playback, 
press  {6 }.
– To stop playback  completely, press 
{■ } (STOP) again.
{ ERASE }Erase currently playing 
message
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							Answering System
33For assistance, please visit http://www.panasonic.com/help
*1 If pressed within the first 5 seconds of a message, the previous message is 
played.
Erasing all messages
Press  {ERASE } 2 times while the unit is 
not in use.
Listening to messages 
using the handset
When new messages have been 
recorded:
– “New message ” is displayed.
– The message indicator on the handset  flashes slowly if the message alert 
feature is turned on (page 36).
1{MENU } i  { PLAY }
L If new messages have been 
recorded, the handset plays back 
new messages.
L If there are no new messages, the 
handset plays back all messages.
2When finished, press  {OFF }.
Note:
L In step 1, you can also perform the 
desired operation.
■ To listen to new messages:
{MENU } i  {#}{3 }{2}{3}
■ To listen to all messages:
{MENU } i  {#}{3 }{2}{4}
L To switch to the receiver, press  {C}.
Operating the answering 
system during playback
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
Calling back (Caller ID 
subscribers only)
If caller information is received for the 
call, you can call the caller back while 
listening to a message.
1Press  {SELECT } during playback.
L To edit the number before calling 
back, press  {EDIT } repeatedly 
until the phone number is shown 
in the desired format (page 29).
2{C}
Erasing all messages
1
{ MENU } i  {#}{3 }{2}{5}
2{V} /{^}  “ Yes”  i { SELECT } i  
{ OFF}
KeyOperation
{^}  or {V} Adjust the 
receiver/speaker 
volume
{1 } Repeat message*1
{2 } Skip message
{ STOP } Stop playback
{ ERASE }Erase currently 
playing message 
KeyOperation
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							Answering System
34For assistance, please visit http://www.panasonic.com/help
Voice memo
Recording a voice memo
You can use the base unit to leave a 
voice memo (voice message) for 
yourself or someone else (3 minutes 
max.). Voice memos can be played back 
later with the same operation used to 
play back answering system messages.
1{MEMO }
2After the unit beeps, speak clearly 
about 20 cm (8 inches) away from 
the MIC.
3To stop recording, press  {■ } 
(STOP).
Remote operation
Using a touch-tone phone, you can call 
your phone number from outside and 
access the unit to listen to messages or 
change answering system settings. The 
unit’s voice guidance prompts you to 
press certain dial keys to perform 
different operations.
Remote access code
A 3-digit remote access code must be 
entered when operating the answering 
system remotely. This code prevents 
unauthorized parties from listening to 
your messages remotely. The default 
setting is  “111”.
1{MENU } i  {#}{3 }{0}{6}
2Enter the desired 3-digit remote 
access code.  i { SAVE}  i  
{ OFF}
Using the answering system 
remotely
1
Dial your phone number from a 
touch-tone phone.
2After the greeting message starts, 
enter your remote access code.
L The unit plays back new 
messages.
L The voice guidance 
announcements are different 
depending on the voice guidance 
language setting (page 13).
3Follow the voice guidance prompts 
as necessary or control the unit 
using remote commands (page 35).
4When finished, hang up.
Note:
L You can also leave a message just as 
any outside caller can. After the 
greeting message starts, press  {*} to 
skip the greeting message and record 
your message after the beep.
Voice guidance
When the English voice guidance is 
selected
During remote operation, the unit’s voice 
guidance starts and prompts you to 
press  {1 } to perform a specific 
operation, or press  {2 } to listen to more 
available operations. Operations are 
presented by voice guidance in the 
following order:
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
Note:
L If you do not press any dial keys within 
10 seconds after a voice guidance 
prompt, the unit disconnects your call.
Available for:
KX-TG6441 series (page 3)
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							Answering System
35For assistance, please visit http://www.panasonic.com/help
When the Spanish voice guidance is 
selected
To start the voice guidance, press {9 }. 
The voice guidance announces the 
available remote commands (page 35). 
See the Spanish quick guide for details 
(page 52).
Note:
L If you do not press any dial keys within 
15 seconds after a voice guidance 
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access 
certain answering system functions 
without waiting for the voice guidance to 
prompt you.
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
*2 For English voice guidance only: To resume operation, enter a remote 
command within 15 seconds, or the 
voice guidance starts.
*3 For Spanish voice guidance only
Turning on the answering 
system remotely
If the answering system is off, you can 
turn it on remotely.
1Dial your phone number from a 
touch-tone phone.
2Let the phone ring 15 times.
L A long beep is heard.
3Enter your remote access code 
within 10 seconds after the long 
beep.
LThe greeting message is played 
back.
L You can either hang up, or enter 
your remote access code again 
and begin remote operation (page 
34).
Answering system 
settings
Number of rings before the 
unit answers a call
You can change the number of times the 
phone rings “Ring count ” before the 
unit answers calls. You can select 2 to 7 
rings, or  “Toll saver ”.
The default setting is  “4”.
“ Toll saver ”: The unit’s answering 
system answers at the end of the 2nd 
ring when new messages have been 
recorded, or at the end of the 4th ring 
when there are no new messages. If you 
call your phone from outside to listen to 
new messages (page 34), you know that 
there are no new messages when the 
phone rings for the 3rd time. You can 
then hang up without being charged for 
the call.
1{ MENU } i  {#}{2 }{1}{1}
KeyOperation
{ 1 } Repeat message
(during playback)
*1
{2 } Skip message
(during playback)
{ 4 } Play new messages
{ 5 } Play all messages
{ 9 } Stop playback
*2
Start voice guidance*3
{0 } Turn answering system 
off
{*}{4 }Erase currently playing 
message
{*}{5 }Erase all messages
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							Answering System
36For assistance, please visit http://www.panasonic.com/help
2{V}/{^} : Select the desired setting. 
i  { SAVE}  i  { OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, call 
waiting, voice mail, and unlimited 
local/regional/long distance calls, please 
note the following:
L To use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 31).
L To use this unit’s answering system 
rather than the voice mail service 
provided by your service provider/
telephone company, please contact 
your service provider/telephone 
company to deactivate your voice mail 
service.
If your service provider/telephone 
company cannot do this:
– Set this unit’s  “Ring count” 
setting so that this unit’s answering 
system answers calls before the 
voice mail service of your service 
provider/telephone company does. 
It is necessary to check the number 
of rings required to activate the 
voice mail service provided by your 
service provider/telephone 
company before changing this 
setting.
– Change the number of rings of the  voice mail service so that the 
answering system can answer the 
call first. To do so, contact your 
service provider/telephone 
company.
Caller’s recording time
You can change the maximum message 
recording time allotted to each caller. 
You can also select  “Greeting only” which sets the unit to greet callers but 
not record messages. The default 
setting is 
“3min”.
1{MENU } i  {#}{3 }{0}{5}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
Note:
L If you want to select  “Greeting 
only”, follow the steps above and 
press  {0 } in step 2.
L When you select  “Greeting only ”:
– If you do not record your own  message, the unit will play the pre-
recorded greeting-only message 
asking callers to call again later.
– If you use your own message,  record the greeting-only message 
asking callers to call again later 
(page 32).
Message alert
You can select whether or not the 
message indicator on the handset 
flashes slowly when new messages are 
recorded. The default setting is  “On”.
Important:
L If you stored the voice mail access 
number (page 37), the message 
indicator also flashes for newly 
recorded voice mail messages (page 
38).
1{MENU } i  {#}{3 }{4}{0}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
Note:
L While message alert is on, battery 
operating time is shortened (page 10).
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							Voice Mail Service
37For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering 
service offered by your service 
provider/telephone company. After you 
subscribe to this service, your service 
provider/telephone company’s voice 
mail system answers calls for you when 
you are unavailable to answer the phone 
or when your line is busy. Messages are 
recorded by your service provider/
telephone company, not your telephone. 
Please contact your service provider/
telephone company for details of this 
service.
Important:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 31). For 
details, see page 36.
L You need to store the voice mail 
access number to activate the 
message alert feature (page 36) for 
voice mail service.
Storing the voice mail (VM) 
access number
In order to listen to your voice mail 
messages, you must dial your service 
provider/telephone company’s voice 
mail access number. Once you have 
stored your voice mail access number, 
you can dial it automatically (page 38).
1{MENU } i  {#}{3 }{3}{1}
2Enter your access number (32 digits 
max.).  i { SAVE}  i  { OFF }
Note:
L When storing your voice mail access 
number and your mailbox password, 
press  {PAUSE } to add pauses (page 
14) between the access number and  the password as necessary. Contact 
your service provider/telephone 
company for the required pause time.
Example:
To erase the voice mail access 
number
1{ MENU } i  {#}{3 }{3}{1}
2Press and hold { CLEAR} until all 
digits are erased.  i { SAVE}  i  
{ OFF }
Voice mail (VM) tone detection
Your service provider/telephone 
company sends special signals 
(sometimes called “voice mail tones” or 
“stutter tones”) to the unit to let you know 
you have new voice mail messages. If 
you hear a series of dial tones followed 
by a continuous dial tone after you press 
{C}, you have new voice mail 
messages. Minutes after you hang up a 
call or after the phone stops ringing, your 
unit checks the phone line to see if new 
voice mail messages have been 
recorded.
Turn this feature off when:
– You do not subscribe to voice mail 
service.
– Your service provider/telephone  company does not send voice mail 
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is 
required, contact your service 
provider/telephone company.
1-222-333-4444
VM access 
number Pauses PasswordPPPP 8888
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							Voice Mail Service
38For assistance, please visit http://www.panasonic.com/help
Turning VM tone detection on/off
The default setting is “On”.
1{MENU } i  {#}{3 }{3}{2}
2{V}/ {^}: Select the desired setting. 
i  { SAVE } i  { OFF }
Listening to voice mail 
messages
The unit lets you know that you have 
new voice mail messages in the 
following ways:
–“New Voice Mail ” is displayed on 
the handset if message indication 
service is available.
– The message indicator on the handset  flashes slowly if message alert feature 
is turned on (“Message alert”; page 
36).
1Press  {C}, then press  {VM } within 
15 seconds.
OR
{ MENU } i  {#}{3 }{3}{0}
L The speakerphone turns on.
2Follow the pre-recorded 
instructions.
3When finished, press  {OFF }.
Note:
L If {VM } is not displayed, the voice mail 
access number has not been stored. 
Store the number (page 37).
L If the handset still indicates there are 
new messages even after you have 
listened to all new messages, turn it 
off by pressing and holding { OFF} 
until the handset beeps.
L If your voice mail service uses voice 
mail tones and a message is over 3 
minutes long, the handset may not 
indicate new messages.
L If your voice mail service uses voice 
mail tones, the tones are heard from 
any phone connected to the same  line. If you want to use another phone 
to listen to voice mail messages, you 
have to dial your access number 
manually.
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							Intercom/Locator
39For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made:
– between handsets
– between the handset and base unit (KX-TG6441 series: page 3)
Note:
L If you receive an outside call while 
talking on the intercom, you hear 2 
tones.
– To answer the call with the handset, 
press  {OFF} , then press  {C}.
– To answer the call with the base  unit, press  {SP-PHONE } 2 times.
(KX-TG6441 series: page 3)
L When paging unit(s), the paged unit(s) 
beeps for 1 minute.
Making an intercom call
1
{MENU } i  {#}{2 }{7}{4}
2{V} /{^} : Select the desired unit.  i 
{ CALL }
L To stop paging, press  {OFF }.
3When you finish talking, press 
{OFF} .
1Press  {INTERCOM }.
When 2 or more handsets are 
registered:
– To page a specific handset, enter  the handset number.
– To page all handsets, press  {0 } or 
wait for a few seconds.
L To stop paging, press 
{INTERCOM }.
2When you finish talking, press 
{INTERCOM }.
Answering an intercom call
1
Press  {C} to answer the page.
2When you finish talking, press 
{OFF} .
1Press  {INTERCOM } to answer the 
page.
2When you finish talking, press 
{ INTERCOM }.
Handset locator
You can locate a misplaced handset by 
paging it.
1Base unit:
 { LOCATOR }
L All registered handsets beep for 1 
minute.
2To stop paging:
Base unit:
Press  {LOCATOR }.
Handset:
■ KX-TG6431 series: page 3
Press  {OFF }.
■ KX-TG6441 series: page 3
Press  {C}, then press  {OFF }.
Handset
Base unit
Available for:
KX-TG6441 series (page 3)
Handset
Base unit
Available for:
KX-TG6441 series (page 3)
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							Intercom/Locator
40For assistance, please visit http://www.panasonic.com/help
Transferring calls, 
conference calls
Outside calls can be transferred or a 
conference call with an outside party can 
be made:
– between 2 handsets
– between the handset and base unit (KX-TG6441 series: page 3)
Example: When handset 1 transfers a 
call to handset 2 and/or establishes a 
conference call.
1Handset 1:
During an outside call, press 
{ HOLD } to put the call on hold.
2Handset 1:
{V}/ {^}: Select the desired unit.  i 
{ CALL }
L If the paged party does not 
answer, press {C} to return to 
the outside call.
3Handset 2 (Receiver):
Press  {C} to answer the page.
L Handset 2 can talk with handset 
1.
4Proceed with the desired operation.
■To transfer the call:
1  Handset 1:
Press  {OFF }.
2  Handset 2 (Receiver):
Press  {C}.
L Handset 2 can talk with the 
outside caller.
■ To establish a conference call:
Handset 1:
Press  {CONF }.
L To leave the conference, press 
{OFF} . The other parties can 
continue the conversation. L
To put the outside call on hold, 
press  {HOLD }. To resume the 
conference, press  {CONF }.
Note:
L If you transfer a call from a handset to 
the base unit, the base unit user 
should press  {SP-PHONE } instead of 
{C}, handset 2 (Receiver) operation 
in step 3 and 4 (KX-TG6441 series: 
page 3).
Example: When the base unit transfers 
a call to a handset and/or establishes a 
conference call.
1Base unit:
During an outside call, press 
{ INTERCOM } to put the call on 
hold.
When 2 or more handsets are 
registered:
– To page a specific handset, enter 
the handset number.
– To page all handsets, press  {0 } or 
wait for a few seconds.
L If paged party does not answer, 
press  {INTERCOM } to return to 
the outside call.
2Handset:
Press  {C}.
L Handset can talk with the base 
unit.
3Proceed with the desired operation.
■To transfer the call:
1  Base unit:
Press  {SP-PHONE} .
2  Handset:
Press  {C}.
L Handset can talk with outside 
caller.
HandsetBase unit
Available for:
KX-TG6441 series (page 3)
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